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E052-0000/E100-0000/E196-0001/0002/E197-0000; E500-0001/E520-0001/0002/E531-0001 - Canon imageRUNNER 2420 Trouble Error Codes List

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while the main motor was turning.
Erroneous connection to duplex unit
Disconnection of the duplex unit was
E052-
detected after power-on, detection of
0000
normal connection to the duplex unit, and
start of communication
BD detection PCB failure
E100-
0000
The BD detection PCB is faulty
Image processor PCB failure
E196-
Error on writing and readout ROM of
0001
image processor PCB (mainn ROM).
Image processor PCB failure
E196-
Error on writing and readout ROM of
0002
image processor PCB (option ROM).
Printer engine communication error
E197-
Erroneous communication between the
0000
DC controller PCB and image processor
PCB was detected.
Code
Finisher communication error
E500-
Data communication could not be
0001
performed normally. It has been retried
three times in vain.
- Offset motor or finisher controller PCB
failure
E520-
- Offset HP sensor failure The offset motor
0001
was driven for 1000 ms in the HP sensor
approach direction, but the offset HP
sensor did not turn on.
- Offset motor or finisher controller PCB
failure
E520-
- Offset HP sensor failure The offset motor
0002
was driven for 1000 ms in the HP sensor
escape direction, but the offset HP sensor
did not turn off.
- Staple unit failure
- Staple HP sensor failure
E531-
- Finisher controller PCB failure The staple
0001
home position was not left when 400 ms
have lapsed since start of staple operation.
Description
2
- Check the connectors of the duplex unit
and DC controller PCB. - Replace the
duplex controller PCB. - Replace the DC
controller PCB.
- Check the connector of the BD detection
PCB. - Replace the laser scanner unit. -
Replace the DC controller PCB.
- Putting the switch on/off of the power
supply. - Replace the image processor PCB.
- Putting the switch on/off of the power
supply. - Replace the image processor PCB.
- Check the connectors of the DC controller
PCB and image processor PCB. - Replace
the DC controller PCB for normal
connection. - Replace the image processor
PCB.
- Check the connectors of the finisher
controller PCB and DC controller PCB for
normal connection. - Replace the finisher
controller PCB. - Replace the DC controller
PCB.
- Check the connector of the offset HP
sensor. - Check the connector of the offset
motor. - Replace the offset HP sensor. -
Replace the offset motor. - Replace the
finisher controller PCB.
- Check the connector of the offset HP
sensor. - Check the connector of the offset
motor. - Replace the offset HP sensor. -
Replace the offset motor. - Replace the
finisher controller PCB.
- Check the connector of the staple unit. -
Replace the staple unit. - Replace the
finisher controller PCB.
Remedy

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