82
Troubleshooting
Problem
Possible cause
Solution
Page
Face detection
The camera is in a shooting mode which
Choose a different shooting mode.
28
not available.
makes Intelligent Face Detection unavailable.
The subject's face is obscured sunglasses, a
Remove the obstructions.
hat, long hair, or other objects.
The subject's face occupies only a small area
Change the composition so that the
18
Intelligent No face is
subject's face occupies a larger area of the
of the frame.
Face
detected.
frame.
Detection
The subject's head is tilted or horizontal.
Ask the subject to hold their head straight.
The camera is tilted.
Hold the camera straight.
14
The subject's face is poorly lit.
Shoot in bright light.
-
Wrong subject
The selected subject is closer to the center
Recompose the picture or turn face
detection off and frame the picture using
21
selected.
of the frame than the main subject.
focus lock.
Close-ups
Macro mode is
The camera is in a shooting mode which
Choose a different shooting mode.
28
not available.
makes macro (close-up) mode unavailable.