Brother HL-5470DW User Manual page 139

Troubleshooting
Error message
Out of Memory
Secure Print Data
is full.
Out of Memory
Add more Memory.
Print Unable ##
(## = Error Code)
Replace Drum
Replace Fuser
Replace Laser
Replace PF Kit1
Replace PF Kit2
Replace PF KitMP
Replace Toner
Size Error DX
Size Mismatch
Storage Full
Toner Low
Cause
The machine's memory is full.
The machine's memory is full.
The machine has a mechanical
problem.
It is time to replace the drum unit.
The drum unit counter was not reset
when a new drum was installed.
It is time to replace the fuser unit.
It is time to replace the laser unit.
It is time to replace the paper
feeding kit.
The toner cartridge is at the end of
its life. The machine will stop all print
operations.
The paper size defined in the printer
driver and the control panel menu is
not available for automatic duplex
printing.
The paper in the tray is not correct
size and is not available for
automatic duplex printing.
The paper in the indicated tray is not
the correct size.
There is no space on the ROM.
If the LCD shows Toner Low you
can still print; however, the machine
is telling you that the toner cartridge
is near the end of its life.
Action
Press Cancel and delete the previously stored
secure print data.
Reduce the complexity of your document or reduce
the print resolution.
Add more memory. (see Installing extra memory
uu page 100.)
Turn the power switch off, wait a few minutes, and
then turn it on again.
If the problem continues, call your Brother dealer.
Replace the drum unit. (See Replacing the drum unit
uu page 112.)
Reset the drum unit counter. (See Replacing the
drum unit uu page 112.)
Call your Brother dealer or a Brother Authorized
Service Center to replace the fuser unit.
Call your Brother dealer or a Brother Authorized
Service Center to replace the laser unit.
Call your Brother dealer or a Brother Authorized
Service Center to replace the PF kit.
Replace the toner cartridge. (See Replacing the toner
cartridge uu page 105.)
Press Cancel. Choose a paper size which is
supported by the duplex tray.
The paper size you can use for automatic duplex
printing is A4.
Load the correct size of paper in the tray and set the
size of paper to the tray. (See Paper Tray
uu page 79.)
The paper size you can use for automatic duplex
printing is A4.
Put the same size paper in the paper tray that is
selected in the printer driver, and then press Go, or
select the size of paper that you loaded in the
indicated paper tray.
Press Cancel or Go. Delete unnecessary macros or
fonts. (See Delete Storage uu page 80.)
Order a new toner cartridge now so a replacement
toner cartridge will be available when the LCD shows
Replace Toner.
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