Troubleshooting; Scanner Issues - Argox AI-6821 User Manual

5 Troubleshooting

You might encounter some issues when you
scan bar codes. This chapter provides
information that helps you fix common issues.

5.1 Scanner issues

My scanner doesn't emit the aiming pattern.
￭ Did you charge your scanner?
￭ Did you turn off the aiming pattern?
￭ Your battery wears out. Replace the
battery and make sure the new battery is
charged.
￭ Your scanner is waiting your computer to
acknowledge data and doesn't receive any
response. Unplug your cradle's cable (USB
or RS-232) and connect it again.
￭ Check your USB cable and power supply
by connecting them to other compatible
devices and test if they work properly. If
not, replace them and charge your
scanner again.
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