LIP-6830
Table of Contents
1.
1.1
LIP-6830 Overview.............................................................................................1
1.2
LIP-6830 Features .............................................................................................1
1.3
2.
2.1
Receiving a Call .................................................................................................5
2.2
Making a Call .....................................................................................................6
2.3
Putting a Call on Hold ........................................................................................6
2.4
2.5
2.6
Call Forward.......................................................................................................7
2.7
3-Party Conference ............................................................................................7
2.8
2.9
Redial .................................................................................................................8
2.10 Last Call Return .................................................................................................8
2.11 Speed Dial Buttons ............................................................................................8
2.14 Muting a Call ......................................................................................................9
2.18 Hotline/Warm-Line ...........................................................................................11
3.
3.1
Call Logs ..........................................................................................................12
3.2
Phone Book......................................................................................................12
3.3
Call Park...........................................................................................................15
3.4
Parked Call Pick Up .........................................................................................15
3.5
Direct Call Pick Up ...........................................................................................15
3.6
Group Call Pick Up...........................................................................................16
3.7
Intercom ...........................................................................................................16
3.8
ACD Agent Group ............................................................................................16
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User Guide
June 07