GE PFWS4600L0 Technical Service Manual

GE PFWS4600L0 Technical Service Manual

Front load washer

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GE Appliances
Technical Service Guide
September 2011
Profi le Front Load
Washer
PFWS4600L0
PFWS4605L0
PFWS4400L0
PFWS4405L0
31-9218
GE Appliances
General Electric Company
Louisville, Kentucky 40225

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Summary of Contents for GE PFWS4600L0

  • Page 1 GE Appliances Technical Service Guide September 2011 Profi le Front Load Washer PFWS4600L0 PFWS4605L0 PFWS4400L0 PFWS4405L0 31-9218 GE Appliances General Electric Company Louisville, Kentucky 40225...
  • Page 2 If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position and properly fastened. GE Appliances Technical Service Guide Copyright © 2011 All rights reserved. This service guide may not be reproduced in whole or in part in any form without written permission from the General Electric Company.
  • Page 3: Table Of Contents

    Table of Contents Basket Light ..................................36 Belt ......................................46 Bulk Dispenser Switch ..............................34 Circuit Board Connections ............................23 Component Locator Views ............................21 Control Board ..................................27 Control Features ..................................7 Control Panel..................................26 Dampers ....................................52 Demo Mode ..................................20 Dispenser Assembly ................................31 Dispenser Motor ................................33 Door......................................49 Door Hinge ...................................50 Door Lock....................................29 Door Strike ....................................29...
  • Page 4 Service Panel..................................25 Service Test Mode ................................58 Steam Generator ................................40 Thermistor ....................................44 Top Panel ....................................25 Tub Gasket (Boot) ................................51 VFD (Vacuum Fluorescent Display) ...........................28 Warranty .....................................67 Wash Basket ..................................53 Wash Basket Pulley .................................46 Washer Components ..............................25 Water Level Control .................................37 Water Valve Assembly ..............................41 –...
  • Page 5: Nomenclature

    Nomenclature Model Number P F W S 4 6 0 0 L 0 W W Feature Package Specifi c Color P = Profi le Control WW = White Features MV = Vermilion Red Confi guration MG = Champagne F = Front Load MS = Metallic Silver Product Engineering Revision...
  • Page 6: Introduction

    • The capability of installing the GE Profi le dryer on top of the washer. An optional stacking kit is available under the accessory number GEFLSTACK. •...
  • Page 7: Control Features

    Control Features About the washer control panel. You can locate your model number on a label on the side of the washer. WARNING! To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Quick Start If the screen is dark, press the POWER button to “wake up”...
  • Page 8: Control Settings

    Control settings. GEAppliances.com Wash Cycles The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The GentleClean lifters lightly tumble the clothes into the water and ™...
  • Page 9 (Continued Next Page) – 9 –...
  • Page 10: Basket Light

    GEAppliances.com Prewash Prewash is an extra wash before The prewash feature will fill the washer the main wash. Use it for heavily soiled (adding the prewash detergent), tumble clothes or for clothes with a care label the clothes, drain and spin. Then the that recommends prewashing before washer will run the selected wash washing.
  • Page 11 (Continued Next Page) – 11 –...
  • Page 12 GEAppliances.com SMART DISPENSE detergent and other selected additive ™ – optional accessory (on in the flow-through dispenser drawer some models) located at the top left of If you have purchased the PROFILE the unit. To purchase the PROFILE SMART DISPENSE System, refer to the SMART DISPENSE System, go online to Owner’s Manual that comes with the GEAppliances.com or contact your local...
  • Page 13 (Continued Next Page) – 13 –...
  • Page 14 (Continued Next Page) – 14 –...
  • Page 15 Loading and using the washer. Always follow fabric manufacturer’s care label when laundering. Sorting Wash Loads Colors Soil Fabric Lint Whites Heavy Delicates Lint Producers Lights Normal Easy Care Lint Collectors Darks Light Sturdy Cottons Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load.
  • Page 16 Always follow fabric manufacturer’s care label when laundering. GEAppliances.com Care and Cleaning/General Maintenance Cleaning the Pump Filter Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain.
  • Page 17 Loading and using the washer. Always follow fabric manufacturer’s care label when laundering. Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. Remove the drawer by first pulling it out until it stops. Then reach back into the right rear corner of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.
  • Page 18: Fabric Care Labels

    Always follow fabric manufacturer’s care label when laundering. GEAppliances.com Fabric Care Labels Below are fabric care label “symbols” that affect the clothing you will be laundering. WASH LABELS Machine wash cycle Normal Permanent Press/ Do not wash Do not wring Gentle/ Hand wash wrinkle resistant...
  • Page 19 – 19 –...
  • Page 20: Demo Mode

    Demo Mode In demo mode, the only components that will function are the control LEDs. No other components will operate. The countdown display will run much faster than normal. To Enter Demo Mode To Exit Demo Mode 1. Turn off the unit. Use same procedure as entering demo mode.
  • Page 21: Component Locator Views

    Component Locator Views Top View Line Filter (Behind Steam Generator) Water Valve Overnight Ready Fan Steam Generator Water Level Dispenser Inlet Hose Control (Behind Top Brace) Power Control Dispenser Vent Hose Dispenser Assembly Front View Heating Element Thermistor Damper Motor Tub Drain Hose Pump (Behind Frame) Inverter (Behind Frame)
  • Page 22: Belt

    Front View (Con't) Dispenser Drawer Rear View Belt Tub Drive Pulley Motor – 22 –...
  • Page 23: Circuit Board Connections

    Circuit Board Connections Control Board Input from Power Board VFD (Vacuum Fluorescent Display) Model Select Plug Inverter Board Output from Control Board Input from Power Board Output to Motor P3-5 Inverter / Precharge (L1) P3-5 P3-3 Ground P3-3 P3-1 Door Lock and P3-1 Heater (Neutral) (Continued Next Page)
  • Page 24 Power Supply Board (rear cover on) Softener pump and detergent pump motors Door lock and unlock solenoids, dispenser motor, hot and cold water valves, and water pump 7V and 12V to UI, LINbus, ground to UI and inverter, Ezlink tx, tx, and 5V to inverter Pressure switch: foam, main, and overfl...
  • Page 25: Service Panel

    Washer Components Top Panel Service Panel WARNING: Sharp edges may be exposed when Removal of the service panel provides access to servicing washer. Use caution to avoid injury and the pump cleanout, pump, tub drain hose, heater wear Kevlar gloves or equivalent protection. assembly, inverter, wire junction box, front dampers, and door lock release ring.
  • Page 26: Control Panel

    5. Lift the top edge of the panel to disengage the Control Panel tab that holds the top of the panel in place. The control panel is held in place with 5 Phillips- head screws and 1 tab. To remove the control panel: 1.
  • Page 27 Control Board The control board is mounted in a housing attached to the inside of the control panel. The control board and housing are replaced as an assembly. The washer includes 6 modes of operation that are determined by the control board.
  • Page 28: Line Filter

    To remove the control board assembly: Line Filter 1. Remove the control panel. (See Control Panel The line fi lter helps to smooth out any fl uctuations in Note: In the following step, the knob is held in place voltage, protecting the control board and providing by 4 plastic clips and may require some effort to more reliable operation.
  • Page 29: Door Lock

    5. Remove the two 7-mm hex-head screws that Door Lock holds the line fi lter to the frame. The door lock contains a door switch and solenoid- operated locking and unlocking mechanism. The door locks when a cycle is entered (wake-up routine) and during every cycle.
  • Page 30: Front Panel

    2. Use long-nose pliers to grasp the wire loop at Front Panel the spring and expand it to clear the gasket. The front panel is hung on 2 hooks attached to the cabinet and held in place with four 1/4-in. hex-head and 2 Phillips-head screws.
  • Page 31: Dispenser Assembly

    Caution: When testing the diverter motor, DO NOT Dispenser Assembly remove the wiring harness from the diverter motor unless replacing the motor assembly. The motor The dispenser assembly provides automatic assembly has a special locking connector, and the dispensing of detergent, bleach, and fabric softener wiring harness will not stay reconnected if removed as long as the user fi...
  • Page 32 Note: An inlet tube is located between the inlet hose Note: Install the dispenser vent hose with the notch and the dispenser tank. The inlet tube provides the aligned with the tab on the dispenser tank tube. proper water pressure to the dispenser and nozzle. When removing the inlet hose, the inlet tube may remain in the hose.
  • Page 33: Dispenser Motor

    6. Remove the 2 Phillips-head screws that attach Dispenser Motor the dispenser to the front bracket. The dispenser is operated by a 120 VAC, 60 Hz motor. The dispenser motor receives commands from the power board and controls dispenser operation. Operation of the dispenser motor can be checked by using the Service Test Mode t15.
  • Page 34: Bulk Dispenser Switch

    3. Disconnect the 2 wires from the bulk dispenser Bulk Dispenser Switch switch. The bulk dispenser switch has 3 outlet hoses. When 4. Remove the 3 bulk dispenser switch outlet hoses these hoses are connected to the bulk dispenser from the bulk dispenser switch. switch, a tab on the connector presses against the switch, causing it to close.
  • Page 35 4. Pull the power board toward the rear of the Power Board Assembly washer to disengage the 2 front tabs and pull toward the left side to disengage the right tab. To remove the power board assembly: 5. Remove the wires from the 6 power board wire The power board and its cover are replaced as an retainers (2 not shown).
  • Page 36 7. Turn the power board over and disconnect 9 To remove the basket light: wire harnesses. 1. Remove the front panel. (See Front Panel.) 2. Follow steps 1-6 of the power board removal procedure. (See Power Board Assembly.) 3. Turn the power board over and disconnect the basket light wiring harness.
  • Page 37: Water Level Control

    Water Levels Water Level Control The foam water level is approximately 1 The water level control is installed on the top brace inches deep measured behind the baffl e and on the right side of the cabinet. The water level approximately 1/2 inch deep measured at the control is connected by a hose to an air chamber bottom center of the wash basket.
  • Page 38 The overfl ow water level is approximately 7 inches 4. Remove the 6-mm hex-head screw from the above the door opening. Overfl ow protection will overnight ready fan bracket and remove the occur when this water level is reached. bracket by sliding it up and out to release the tab.
  • Page 39: Overnight Ready Fan Motor

    5. Disconnect the overnight ready fan motor Overnight Ready Fan Motor wiring harness. The overnight ready fan motor is attached to an air 6. Remove the 5 Phillips-head screws from the compartment and vent that draw air out of the tub overnight ready fan housing (1 not shown).
  • Page 40: Steam Generator

    8. Remove the 4 Phillips-head screws from the 3. Disconnect the 4 wiring harnesses and wire tie overnight ready fan motor and remove the from the steam generator. motor from the fan housing. Disconnect Disconnect 4. Remove the 2 hoses from the steam generator. Note: The steam hoses are diffi...
  • Page 41: Drain Pump

    4. Remove the single 6-mm hex-head screw that Water Valve Assembly holds the water valve to the cabinet. The water valve assembly consists of an additional low-fl ow, cold water valve that supplies water to the steam generator. The cold water valve is controlled by the cycling thermostat on the steam generator, which opens at 266°F when the unit is depleted of water.
  • Page 42 To remove the drain pump: 5. Disconnect the 2 wires from the drain pump. 1. Remove the front panel. (See Front Panel Tub Outlet Hose Caution: Under normal conditions, approximately 1 quart of water will drain out when the pump cleanout is removed.
  • Page 43: Heater Assembly

    To remove the heater assembly: Heater Assembly 1. Remove the service panel. (See Service Panel. • The heater assembly is located above the drain pump and is accessed from the front of the 2. Drain the washer using the pump cleanout. (See Pump washer.
  • Page 44: Thermistor

    To replace the heater assembly: Thermistor 1. Slide the heater assembly into the tub opening Thermistor Specifi cations: and inside the bracket attached to the outer tub. • 12 Kat 75°F (24°C). • Resistance goes down as temperature goes up. •...
  • Page 45: Inverter

    3. Slide the inverter rearward to clear the guides Inverter that hold the rear of the inverter to the chassis. The inverter receives commands from the control 4. Disconnect the 3 wiring harnesses from the board and controls motor operation. The inverter is inverter.
  • Page 46 Belt Wash Basket Pulley To remove the belt: To remove the wash basket pulley: 1. Remove the four 6-mm screws from the 1. Remove the belt. (See Belt cabinet's rear cover. 2. Remove the 18-mm hex nut that holds the tub drive pulley to the wash basket.
  • Page 47: Motor Assembly

    Motor Assembly The motor assembly consists of a reversible, variable-speed, 3-phase induction DC motor and sensor. The motor drives the tub drive pulley with a 7-rib belt. The sensor monitors motor rpm and is connected to the control board. The motor assembly is checked from the front of the washer and removed from the rear.
  • Page 48 To remove the motor: 4. Press the locking tab and remove the motor ground wire. 1. Remove the belt. (See Belt 5. Disconnect the motor wire harness. 2. Remove the 1/2-in. bolt from the threaded plate 6. Remove the plastic wire tie that holds the motor that holds the motor arm to the outer tub.
  • Page 49: Door

    Note: Place the door on a soft, protected fl at Door surface so that the door glass faces up. (The door should rest on the handle side.) To remove the door components: 3. Remove the 10 Phillips-head screws (3 not 1.
  • Page 50: Door Hinge

    6. Remove the 2 Phillips-head screws that attach Door Hinge the protect cover and ring to the door frame. To remove the door hinge: 1. Remove the door. (See Door 2. Use a 3/16-in. pin punch to drive the hinge pin out of the door hinge bracket.
  • Page 51: Tub Gasket (Boot)

    4. Remove the gasket from the front panel. (See 4. Pull the water line nozzle out of the tub gasket. Door Lock 5. Push the light thru the tub gasket. 5. Push and fold the left side of the gasket inside Note: When reinserting the water line nozzle, make the wash basket and remove the door hinge.
  • Page 52: Dampers

    9. Pull the tub gasket off the outer tub lip. Dampers Each of the 4 dampers is secured to the outer tub by a gray upper bushing that locks in a slot in the outer tub. Each damper is held to the chassis with a plastic pin.
  • Page 53: Power Board Assembly

    4. Remove the pin that secures each damper to Wash Basket the chassis by pressing the lock tab while pulling the pin out. The wash basket is contained inside the outer tub. The wash basket is rotated by a belt-driven, tub Note: It may be helpful to tap the pins out with a drive pulley.
  • Page 54 10. Remove the remaining 8 Phillips-head screws 15. Remove the 8 bolts from the slots in the outer that attach the front bracket and control panel tub. rear cover and position the bracket and cover at 16. Remove the front dampers from the outer the top rear of the washer.
  • Page 55: Outer Tub Assembly And Suspension

    Installing Front Counterweights Outer Tub Assembly and Suspension When installing the front counterweights, make The outer tub assembly is constructed in two halves sure the short bolts are used to attach the top and contains the wash basket. The bearing and seal counterweight and the long bolts are used to attach assembly is part of the rear half of the outer tub.
  • Page 56 8. Disengage the steam hose, water line nozzle, Note: The motor ground wire connector has a light, vent bracket, and vent from the gasket. release/locking tab. (See Tub Gasket [Boot] 9. Remove the remaining 8 Phillips-head screws that attach the front bracket and control panel rear cover and set the front bracket aside.
  • Page 57 15. Remove the 4 Phillips-head screws from the 20. Remove the 4 dampers from the outer tub. (See cabinet's rear cover. Dampers 16. Pull the rear cover outward from the middle. 21. Depress the dampers and position them toward the outside of the cabinet. 17.
  • Page 58: Service Test Mode

    Service Test Mode The washer control has a service test mode that can be utilized by the service technician in order to test critical components and to access error codes. This test mode will help the service technician to quickly identify failed or improper operation of washer components.
  • Page 59 Test Mode Selection Description Verifi es the dispenser motor works and can locate 14. Dispenser Test all 4 dispenser positions. 15. Bulk Pumps Test Verifi es all the Smart Dispenser Pumps work. Verifi es all the Smart Dispenser Sensors work. 16.
  • Page 60 The following tables show the diagnostic tests and the button sequence that is required to perform them. Service Mode Test Sequence t01 Confi gure UI Enter Displays “confi gure UI.” Power Returns to service mode screen. t02 Error Codes Enter Displays error codes.
  • Page 61 Service Mode Test Sequence t14 Spin Test Enter Displays “estimated” and “current” rpm. Unit begins spinning at 410 rpm. Start Ramps up to 1050 rpm. Start Ramps up to 1150 rpm. Start Ramps up to 1300 rpm. Power Ramps down and returns to service mode screen. t15 Dispenser Enter Displays “pre-wash”...
  • Page 62 Error Codes Note: It’s important to note error codes should only be used to help identify components which require testing. Never replace a part based solely on an error code. The control can generate a false error if the right conditions exist. Use the code only as a reference and always check the component before replacing. Error Code Description Action...
  • Page 63 Error Code Description Action E10 Motor Communication • Check integrity of wiring and connections between main Comm Interface Problem Between Main control and inverter. Control and Inverter • Clear error code and run a cycle. • If fault persists and reappears, replace the main control. E11 Door Lock Door Lock Assembly •...
  • Page 64 Error Code Description Action E22 Over Volts Inverter Internal • Measure AC outlet voltage; ensure correct range (120 V Problems to 132 VAC). E23 Under Volts E24 Under Volts • Check electrical connections at the inverter. After Start • Check harness integrity between main control and E25 Power Up inverter.
  • Page 65: Schematics

    Schematics Model 4600 with Steam – 65 –...
  • Page 66 Model 4400 without Steam – 66 –...
  • Page 67: Warranty

    This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service.

This manual is also suitable for:

Pfws4605l0Pfws4400l0Pfws4405l0

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