Questions And Answers - Gigaset S810 Manual

Questions and answers

If you have any questions about the use of
your phone, you can contact us 24/7 at
www.gigaset.com/service.
The table below contains a list of common
problems and possible solutions.
Registration or connection problems with a
Bluetooth headset.
¥
Reset the Bluetooth headset (see the user
¥ guide for your headset).
Delete registration data from the handset
¥
when deregistering the device (
Repeat the registration process (
The display is blank.
1. The handset is not switched on. ¥
Press and hold the end call key a.
2. The battery is empty. ¥
¢
Charge the battery or replace it
( page 12).
Not all menu items are displayed.
¥
The menu display is restricted (standard mode).
•
Activate extended menu display
(expert mode ) (
No Base
flashes on the display.
1. The handset is outside the range of the base. ¥
Move the handset closer to the base.
2. The base's range is reduced because
Eco Mode is activated. ¥
Deactivate Eco Mode (
reduce the distance between the handset
and the base.
¥
3. The base is not switched on.
¢
Check the base power adapter
( page 10).
Please register handset
Handset has not been registered with the base or
has been deregistered. ¥
Register the handset (
Handset does not ring.
¥
1. The ringtone is deactivated.
Activate the ringtone (
¥
2. Call divert set for "All Calls".
Deactivate call divert (
3. The phone only rings if the phone number
¥
has been transferred.
¢
Switch on the ringtone for unknown calls
( page 73).
¢
¢
page 68).
page 68).
¢
page 26).
¢
page 59) or
flashes on the display.
¢
page 62).
¢
page 73).
¢
page 34).
Customer Service & Assistance
You cannot hear a ringtone/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
¥
pin connections.
Please always use the phone cord supplied or
ensure that the pin connections are correct
¢
when purchasing from a retailer
( page 10).
The connection always terminates after
approx. 30 seconds.
¥
Repeater activated/deactivated (
¢
Activate/deactivate the handset
( page 23).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN. ¥
Reset the system PIN to 0000 (
Forgotten the system PIN.
¥
Reset the system PIN to 0000 (
The other party cannot hear you.
You have pressed the mute button h. The
¥ handset is "muted".
Reactivate the microphone (
The number of the caller is not displayed
despite CLIP.
¥
Calling Line Identification is not enabled.
The caller should ask the network provider to
enable Calling Line Identification (CLI).
You hear an error tone when keying an input (a
descending tone sequence).
¥
Action has failed/invalid input.
Repeat the operation.
Watch the display and refer to the user guide
if necessary.
You cannot listen to messages on the network
mailbox.
¥
Your PABX is set for pulse dialling.
Set your PABX to tone dialling.
¢
page 76).
¢
page 77).
¢
page 77).
¢
page 32).
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