Service Cover - Hotpoint FZ78 Instruction Book

Satisfaction Guaranteed or Your Money Back
Hotpoint gives you a unique 'Satisfaction Guaranteed'
promise – valid for ninety days after you have purchased
your Hotpoint product. If there is a technical problem with
your Hotpoint appliance, call Hotpoint Service. If necessary
we will arrange for an engineer to call. If the technical
problem is not resolved under this Guarantee, Hotpoint will
replace your appliance or, if you prefer, give you your money
back.
Hotpoint After
Sales Service
Hotpoint appliances carry for the first 12 months a fully
inclusive parts and labour guarantee plus FREE replacement
parts for the first five years provided that they are fitted by
our own Service Engineer.
When the 12 months parts and labour guarantee expires we
offer three after sale service options:
Repair Service
UK: 08709 066 066 or Republic of Ireland: 1850 302 200
Call our National Service Line and benefit from our additional
5 years FREE parts, although the engineers time and labour
is chargeable. All repairs carry a fully inclusive parts and
labour guarantee for 12 months from the date of the repair.
Note: Chargeable service is offered on the basis of payment
on completion to our Service Engineer, who will issue a
receipt.
Extended Warranties
To join: UK 08709 088 088 or
Republic of Ireland: 1850 302 200
Whether you have just one or a number of Hotpoint
appliances in your kitchen, Hotpoint offer two Service Cover
Plans to give you complete peace of mind. They enable you
to extend your first 12 months labour guarantee by either 1
or 4 years, so that you can have FREE repairs during the
membership period.
Service Cover FREE service repairs for a single Hotpoint
Kitchen Cover An annual payment covers repairs for all your
Easy Payment Methods
We offer a number of payment methods; cheque, credit
card, switch, cash or by taking advantage of one of our
Service Cover Plans you can spread the cost by direct debit.
For further details telephone: 08709 088 088
Appliance Registration
To benefit from the above options, complete and return the
Appliance Registration Questionnaire supplied with this
appliance. Full details and costs of our Service/ Kitchen Cover
options together with an application form, will then be sent
to you towards the end of the 12 month guarantee period.
Hotpoint Genuine Parts & Accessories
A wide range of parts and accessories are available from
Hotpoint Genuine Parts & Accessories Mail Order Hotline
UK: 08709 077 077 or Republic Of Ireland: 01 842 6836
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appliance during the period of cover. At an
additional cost Service Cover with
Maintenance includes an Annual Electrical
and Safety check along with replacement of
any parts necessary.
Hotpoint appliances which are less than ten
years old. Additional Hotpoint appliances
purchased after you have joined Hotpoint
Kitchen Cover are automatically included
during the annual period of cover without
further charge.