Hardware Troubleshooter; When To Use The Dell Diagnostics - Dell Vostro 1710 Service Manual

A possible
processor
failure has
occurred.
A possible
graphics
card/video
failure has
occurred.
A possible LCD
failure has
occurred.
A possible
keyboard
failure has
occurred.
A possible USB
controller
failure has
occurred.

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the incompatibility.
Windows Vista ® :
1. Click the Windows Vista start button
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.
Windows XP:
1. Click Start® Help and Support.
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the Fix a Problem section, click Hardware Troubleshooter.
4. In the Hardware Troubleshooter list, select the option that best describes the problem, and click Next to follow the
remaining troubleshooting steps.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that
shipped with your computer.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
before contacting Dell for assistance.
Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.
Reseat the processor (see
If the problem persists, contact Dell Support.
Reseat any installed graphics cards.
If available, install a working graphics card into your computer.
If the problem persists, contact Dell Support.
Reseat the LCD cable (see
If the problem persists, contact Dell Support.
Reseat the keyboard (see
If available, connect an external keyboard.
If the problem persists, contact Dell Support.
Remove any USB devices.
If the problem persists, contact contact Dell Support.
, and click Help and Support.
Removing the Processor
Removing the Display Assembly).
Removing the Keyboard).
Solving Problems, and then run the Dell Diagnostics
Module).