Brother PJ-722 Online User's Manual page 147

Troubleshooting
Problem
The printed page contains incorrect
characters
This printer is not detected when
establishing a Bluetooth connection
(PJ-762/PJ-763/PJ-763MFi only)
This printer is not detected when
establishing a Wi-Fi connection
(PJ-773 only)
The Wi-Fi connection is taking too
long to connect (PJ-773 only)
I want to reset the printer/delete the
data transferred from a computer or
mobile device.
Solution
Make sure you have defined the correct character set (font) in the application.
Try changing the font used in the document.
(
1 Check that the Bluetooth
( )
If the Bluetooth indicator is flashing or turned off, the Bluetooth
connection is not established. To establish a Bluetooth connection, refer to
Connecting Using Bluetooth (PJ-762/PJ-763/PJ-763MFi Only) on page 26.
2 Check the Bluetooth settings.
To print the printer settings, see Confirm the Printer Settings on page 90.
Specify the correct Bluetooth settings in the Printer Setting Tool (see
Changing the Printer Settings on page 45).
(
1 Check that the Wi-Fi
( )
If the Wi-Fi indicator is flashing or turned off, the Wi-Fi connection is not
established. To establish a Wi-Fi connection, refer to Connecting Using
Wi-Fi (PJ-773 Only) on page 27.
2 Check the Wi-Fi settings.
To print the printer settings, see Confirm the Printer Settings on page 90.
Consult with the network administrator and specify the correct Wi-Fi settings
in the Printer Setting Tool (see Changing the Printer Settings on page 45).
From initialization to completing the connection takes time, so it may take a
minute or more to establish the Wi-Fi connection. Since this differs depending
on the device and environment, check with the device manufacturer.
To reset the printer, perform the following procedure:
1 Confirm that the printer is turned off.
2 While holding down the
times, and then release the
The POWER indicator starts flashing in orange.
3 Press the (Feed) button three times to reset the printer's communication
and device settings to their factory settings and delete all the data
transferred to the printer.
)
indicator is lit in blue.
)
indicator is lit in blue.
(Feed) button, press the
(Feed) button.
(Power) button three
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