Gateway GT110 Series User Manual
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Gateway GT110 Series User Manual

Gateway GT110 Series User Manual

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GT110 Series
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User Guide

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Summary of Contents for Gateway GT110 Series

  • Page 1: User Guide

    GT110 Series GT110 User Guide...
  • Page 2 © 2009. All Rights Reserved. Gateway GT110 Series User Guide Gateway GT110 Model Number : Serial Number: Purchase Date: Place of Purchase:...

  • Page 3: Safety Instructions

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
  • Page 5 following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length. Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

  • Page 6: Additional Safety Information

    Additional safety information Your device and its enhancements may contain small parts. Keep them out of the reach of small children. Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle.

  • Page 7: Finding Your Comfort Zone

    Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • Refrain from staying too long in one fixed posture. •...
  • Page 8 viii • Using a display visor, such as a piece of cardboard extended from the display's top front edge. • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time.

  • Page 9: Regulations And Safety Notices

    Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 10: Notice For Australia

    Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 11: Laser Compliance Statement

    specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another. This equipment shall not be set up to make automatic calls to Telecom's 111 Emergency Service.

  • Page 12: Digital Audio Output Statement

    Prodotto laser di classe 1 Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai raggi. á Producto l ser de Clase 1 ó á ó á ó Precauci n: Cuando est abierta, hay radiaci ser. Evite una exposici n al haz de luz.

  • Page 13: Table Of Contents

    1 System tour External and internal structure Front panel Rear panel Internal components System boards Mainboard System jumpers Clear CMOS BIOS recovery System LED indicators Front panel LED indicators Gigabit LAN port LED indicators 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Turning on the system...
  • Page 14 BIOS setup navigation keys Main menu Advanced menu Advanced Processor Configuration Memory Configuration Advanced Chipset Control PCI Configuration IDE Configuration I/O Device Configuration Boot Configuration Security menu Setting a system password Changing a system password Removing a system password Server menu System Management Console Redirection Boot menu...

  • Page 15: System Tour

    1 System tour...

  • Page 16: External And Internal Structure

    1 System tour External and internal structure Front panel Icon Component Description DVD-ROM drive Disk drive for reading CD, VCD, and DVD contents. 5.25" drive bay Allows installation of additional storage devices. HDD activity indicator Indicates the status of a system hard drive (blue).

  • Page 17: Rear Panel

    Rear panel Icon Component Description Power supply Connect the system power cord here. module cord socket Main power Provides the system’s main power supply module supply. PS/2 mouse Connects to a PS/2 mouse. port PS/2 keyboard Connects to a PS/2 keyboard. port Serial port Connects to serial devices.

  • Page 18: Internal Components

    1 System tour Icon Component Description USB 2.0 ports Connect to USB devices. Gigabit LAN Connects to an internet or intranet port network. PCI slot covers Protect the vacant expansion slots. System fan Regulates the system airflow. Parallel port Connects to parallel devices. Internal components Component Power supply...
  • Page 19 Component HDD carriers Mainboard PCI slot lock System fan...

  • Page 20: System Boards

    1 System tour System boards Mainboard Code Description PS/2 ports Connect to PS/2 mouse and keyboard. Serial port Connects to serial devices. Parallel port Connects to parallel devices.
  • Page 21 Code Description VGA port Connects to monitors. RJ45/USB ports The RJ45 port connects to an internet or intranet network. The USB ports connect to USB devices. USB ports Connect to USB devices. Processor socket DDR2 A1 DIMM slot DDR2 A2 DIMM slot DDR2 B1 DIMM slot...
  • Page 22 1 System tour Code Description PCI-E 1 PCI-E x8 slot CPU_FAN CPU fan cable connector 8-pin ATX Power connector SYS_FAN System fan cable connector...

  • Page 23: System Jumpers

    System jumpers Clear CMOS You may clear the CMOS data to its default value by shorting the 2-3 pins. Jumper position Status 1-2 close: Normal (default setting). 2-3 close: Clear CMOS. BIOS recovery You may put the computer into BIOS recovery mode by shorting the 2-3 pins.

  • Page 24: System Led Indicators

    1 System tour Jumper position Status 1-2 close: Enable BIOS recovery. 2-3 close: Normal (default setting). System LED indicators This section discusses the different LED indicators located on the: • Front panel • LAN port Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting.
  • Page 25 Indicator Color State Representative Status HDD activity Blue Flashing HDD access No access and no HDD fault Power Blue S0: Power on Blue Flashing (1 Hz S1: Sleep with at 50% duty cycle) S4/S5...

  • Page 26: Gigabit Lan Port Led Indicators

    1 System tour Gigabit LAN port LED indicators LED State NIC State Indicator Color LED 1 10 Mbps connection Port identification with 10 Mbps connection Green 100 Mbps connection Green Flashing Port identification with 100 Mbps connection Yellow 1 Gbps connection Yellow Flashing Port identification with 1 Gbps...

  • Page 27: System Setup

    2 System setup...

  • Page 28: Setting Up The System

    Checking the package contents Check the following items from the package: • GT110 system • Gateway Smart Setup DVD Pack • GT110 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing materials for future use.

  • Page 29: Connecting Peripherals

    Connecting peripherals The I/O port panel on the system rear accepts a variety of compatible peripherals. Refer to the figure below for specific connection instructions for each port. Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will be walked on or pinched by items placed against it.

  • Page 30: Turning On The System

    2 System setup Turning on the system After making sure that you have properly set up the system, applied power and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. Press the power button. The system starts up and displays a welcome message on the monitor.

  • Page 31: Power-On Problems

    Power-on problems If the system fails to boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power outlet to the power cord socket on the rear panel.

  • Page 32: Configuring The System Os

    With the system turned on, press the DVD-ROM drive Eject button. When the disc tray slides open, insert the Gateway Smart Setup DVD with the label side of the disc facing upward. Note: When handling the disc, hold it by the edges to avoid smudges or fingerprints.

  • Page 33: Turning Off The System

    Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other shutdown procedures, refer to the related user documentation. To turn off the system via software: Press <Ctrl>...
  • Page 34 2 System setup...

  • Page 35: System Upgrades

    3 System upgrades...

  • Page 36: Installation Precautions

    3 System upgrades Installation precautions Before you install any server component, it is recommended that you read the following sections first. These sections contain important ESD precautions along with pre-installation and post-installation procedures. ESD precautions Electrostatic discharge (ESD) can damage static-sensitive hardware components, such as the processor, disk drives, and the system board.

  • Page 37: Post-Installation Instructions

    Open the server according to the instructions on page 24. Follow the ESD precautions described in the previous section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. See to it that all components are installed according to the described step-by-step instructions.

  • Page 38: Opening The Server

    3 System upgrades Opening the server Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the Pre-installation instructions section on page 22. You need to open the server before you can install upgrade components. The left side panel is removable to allow access to the server’s internal components.

  • Page 39: Installing The Hard Drive

    Installing the hard drive The GT110 accommodates up to four 3.5" SATA or SAS hard disk drives. Note: Max HDD support is SKU dependent. Installing a 3.5" HDD Perform the pre-installation instructions described on page 22. Remove the side panel described on page 24. Remove an available HDD carrier from the side of the chassis.

  • Page 40: Installing A 5.25" Storage Device

    3 System upgrades Insert the new hard drive into the case. Note: Recommended HDD installation order is from bottom to top. Slide the drive into the case until the carrier tabs snap into place. Connect the power and SATA/SAS cables to the new HDD. Observe the post-installation instructions described on page 23.
  • Page 41 Please ensure all installed devices support the SATA interface. To install a 5.25" storage device: Perform the pre-installation instructions described on page 22. Remove the side panel described on page 24. Remove the 5.25" bay cover (1) and EMI protector (2). Slide the tool-less bracket to the left to unlock the bay (3).
  • Page 42 3 System upgrades Connect the power (3) and SATA cables (4) to the new 5.25" drive. Observe the post-installation instructions described on page 23. To upgrade or replace a defective storage device: Perform the pre-installation instructions described on page 22. Remove the side panel described on page 24.

  • Page 43: Upgrading The Processor

    Disconnect the cables connected to the device (1)(2). Slide the tool- less bracket to the left (3) and pull out the device from the drive bay(4). Upgrading the processor This section explains the procedures for removing and installing the processor and heat sink fan (HSF) assembly. Processor configuration guidelines ®...
  • Page 44 3 System upgrades To upgrade the default processor: Perform the pre-installation instructions described on page 22. Remove the side panel described on page 24. Lay the server on its side (components showing). Disconnect the heat sink fan (HSF) cable from its mainboard connector and remove the HSF assembly.
  • Page 45 (3) Grasp the processor by its edges and lift it out of its socket. Remove the new processor from its protective packaging. Install the new processor. (1) Hold the processor by its edges, then insert it in the socket. Make sure that the alignment tabs on the socket fit the two notches located on the edges of the processor.
  • Page 46 3 System upgrades (3) Engage the load lever back into place. Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from both the HSF assembly and the processor socket retention plate. (2) Apply a thin layer of thermal interface material before installing the HSF.
  • Page 47 (3) Reconnect the HSF cable to its mainboard connector. Refer to the Mainboard section on page 6 for the location of the HSF connectors. 10 Observe the post-installation instructions described on page 23.

  • Page 48: Upgrading The System Memory

    3 System upgrades Upgrading the system memory This section explains the procedures for removing and installing a memory module. Memory configuration guideline The GT110 has four DIMM slots. The DIMM slots support dual-channel DDR2 unbuffered ECC memory modules. • Channel A - DIMM A1 and DIMM A2 •...

  • Page 49: Single Processor Configuration

    Independent mode: Single processor configuration Observe the population sequence illustrated in the table below when installing memory modules. Total Capacity DIMM A1 DIMM A2 DIMM B1 DIMM B2 1 GB 1 GB 2 GB 2 GB 2 GB 1 GB 1 GB 4 GB 2 GB...
  • Page 50 3 System upgrades (2) Gently pull the DIMM upward to remove it from the socket. If you intend to install a new DIMM, proceed to the next section, otherwise observe the post-installation instructions described on page To install a DDR2 unbufferred DIMM: Perform steps 1 through 3 of the previous section.
  • Page 51 If the holding clips do not close, the DIMM is not properly inserted. Observe the post-installation instructions described on page 23. The system automatically detects the amount of memory installed. Run the BIOS setup to view the new value for total system memory and make a note of it.

  • Page 52: Installing An Expansion Card

    3 System upgrades Installing an expansion card This section explains how to install an expansion card. I/O interface ® The GT110 has two PCI Express and two PCI expansion slots: ® • One PCI Express x8 slot (x8 bandwidth) ® •...
  • Page 53 (1) Lift the bracket securing the slot covers of the expansion slots. (2) Pull out the slot cover and store it for reassembly later. Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling.
  • Page 54 3 System upgrades (3) Insert the card into the selected slot making sure that the card is properly seated. (4) Close the bracket, securing the card into place. Connect the necessary cables to the expansion card as required. Observe the post-installation instructions described on page 23. When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to Plug-and- Play expansion cards).

  • Page 55: System Bios

    4 System BIOS...

  • Page 56: Bios Overview

    4 System BIOS BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. •...

  • Page 57: Entering Bios Setup

    Entering BIOS setup Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press <F2>. If you fail to press <F2> before POST is completed, you will need to restart the server.
  • Page 58 4 System BIOS • + and - keys – Select a value for the currently selected field (only if it is user-configurable). Press these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up menu. Note: Grayed-out fields are not user-configurable.

  • Page 59: Main Menu

    Main menu Parameter Description System Time Sets the system time following the hour-minute-second format. System Date Sets the date following the weekday-month-day-year format. BIOS Version Version number of the BIOS Setup Utility. BIOS Date Date when the BIOS Setup Utility was created. CPU Type Technical specifications for the installed processor.

  • Page 60: Advanced Menu

    4 System BIOS Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press <Enter> to access the related submenu screen.

  • Page 61: Advanced Processor Configuration

    Advanced Processor Configuration Parameter Description Options CPU Speed The processor speed is the speed at which a microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second.
  • Page 62 4 System BIOS Parameter Description Options Hardware Prefetcher Feature that reduces the latency Enabled associated with memory reads. Disabled Adjacent Cache Line Feature that reduces cache latency Enabled Prefetch by making the next cache line Disabled immediately available if the processor requires it as well.

  • Page 63: Memory Configuration

    Memory Configuration Parameter Description Options System Memory Total size of system memory detected during POST. Extended Total size of extended memory Memory detected during POST. DIMM Status The size of memory installed on each of the DDR2 Unbufferred DIMM slots. Memory Retest Select whether to delete the historical memory data log.

  • Page 64: Advanced Chipset Control

    4 System BIOS Advanced Chipset Control Parameter Description Options Wake On LAN/ Allows user to determine the action of Enabled the system when LAN/PME wake up Disabled event occurs. Wake On Ring Allows user to determine the action of Enabled the system when the modem rings.

  • Page 65: Hardware Monitor

    Hardware Monitor Parameter Description Option CPU/ Display the current CPU, Motherboard Motherboard/ and DDR temperature. DDR Temperature Voltage Monitor Detects the system’s voltage status. Fan Monitor Display the current CPU and system Fan speed.

  • Page 66: Pci Configuration

    4 System BIOS PCI Configuration Parameter Description Options PCI Slot When enabled, this setting will initialize the Enabled Option ROM device expansion ROM for the related PCI Disabled slot. Onboard LAN Enables or disables the onboard LAN Enabled Controller Controller. Disabled LAN Option Enables or disables the LAN option ROM.

  • Page 67: Ide Configuration

    IDE Configuration Parameter Description Options Serial ATA Enables or disables the Serial ATA. Enabled Disabled Native Mode Sets the Native Mode Operation. Auto Operation Serial ATA SATA RAID Enables or Disables the SATA RAID. Enabled Enable Disabled SATA AHCI Enables or Disables the SATA AHCI. Enabled Enable Disabled...

  • Page 68: I/O Device Configuration

    4 System BIOS I/O Device Configuration Parameter Description Options Serial port A Enables or disables the serial port A. Enabled Disabled Base I/O Base I/O address and IRQ setting for the 3F8/IRQ4 address selected serial port. 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Serial port B Enables or disables the serial port B.

  • Page 69: Boot Configuration

    Parameter Description Options Legacy USB Enables or disables support of legacy Enabled Support USB devices. Disabled Boot Configuration Parameter Description Options Boot-time Choose whether to display the boot- Enabled Diagnostic time diagnostic screen during POST. Disabled Screen POST Error Select whether to pause POST when a All Errors Pause boot-up error is detected.

  • Page 70: Security Menu

    4 System BIOS Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are three types of passwords that you can set: • Supervisor password Entering this password will allow the user to access and change all settings in the Setup Utility.

  • Page 71: Setting A System Password

    Parameter Description Options Set Supervisor Press <Enter> to configure the supervisor Password password. Set User Press <Enter> to configure the user Password password. Password On Select Enabled to activate security check Disabled Boot during POST. Enabled TPM Support Enables or Disables TPM support. Disabled (optional) Enabled...

  • Page 72: Removing A System Password

    4 System BIOS Removing a system password Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press <Enter>. Enter the current password then press <Enter>. Press <Enter> twice without entering anything in the new and confirm password fields.

  • Page 73: Server Menu

    Server menu Parameter Description System Management Displays basic system ID information, as well as BIOS firmware versions. Press Enter to access the related submenu. Console Redirection Displays console redirection-related settings. Press Enter to access the related submenu. System Management The System Management submenu is a simple display page for basic system ID information, as well as BIOS firmware versions.
  • Page 74 4 System BIOS window are non-configurable.

  • Page 75: Console Redirection

    Console Redirection Parameter Description Options BIOS Select whether to enable console Onboard COM A Redirection redirection. Onboard COM B Port Console redirection enables users to Disabled manage the system from a remote location. Baud Rate Select the baud rate for console redirection.
  • Page 76 4 System BIOS Parameter Description Options Continue CR Select whether to enable console After POST redirection after POST.

  • Page 77: Boot Menu

    Boot menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive specified is not bootable. By default, the server searches for boot devices in the following order: Optical disc drive Hard drive LAN device with Boot ROM...

  • Page 78: Exit Menu

    4 System BIOS Exit menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press <Enter>. Parameter Description Exit Saving Saves changes made and close the BIOS setup. Changes Exit Discarding Discards changes made and close the BIOS setup.

  • Page 79: System Troubleshooting

    5 System troubleshooting...

  • Page 80: Resetting The System

    5 System troubleshooting Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Purpose To do this Soft boot To clear the system memory and reload the Press <Ctrl> + reset operating system.

  • Page 81: Initial System Startup Problems

    Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the “There is problem with the software program” section on page 72. Initial troubleshooting checklist Use the checklist below to eliminate possible causes for the problem you are encountering.
  • Page 82 5 System troubleshooting (e.g., two add-in boards sharing the same interrupt).

  • Page 83: Hardware Diagnostic Testing

    Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral device.

  • Page 84: Confirming Loading Of The Operating System

    5 System troubleshooting If any of these indicators fail to light up, refer to related problems listed in the Specific problems and corrective actions section. Confirming loading of the operating system Once the system boots up, the operating system prompt appears on the screen.
  • Page 85 • Check that relevant switches and jumpers on the hard drive and on the backplane board (for hot-swappable HDD) are set correctly. DVD drive activity indicator does not light. Do the following: • Make sure the SATA and power cables are properly connected. •...
  • Page 86 5 System troubleshooting • Try another port or hub on the switch. Network activity indicators do not light. Do the following: • Make sure the correct network drivers are loaded on the system. • Network might be idle. Peripheral device connected to a USB port does not work. Do the following: •...
  • Page 87 the problem. • Make sure that you have properly installed system-compliant memory modules, and that they are populated according to the system guidelines. • Make sure that you have installed system compliant processors, and that they are populated according to the system guidelines. If you are using an add-in video controller card, do the following: Verify that the display monitor works using the onboard video controller.
  • Page 88 5 System troubleshooting...

  • Page 89: Appendix A: Server Management Tools

    Appendix A: Server management tools...

  • Page 90: Server Management Overview

    Appendix A: Server management tools Server management overview The server management tools supported by the GT110 system are listed in the table below. Tool Function PhoenixBIOS Setup Use this tool to configure the different hardware Utility components and system functions (memory, processor, and security settings).

  • Page 91: Raid Configuration Utilities

    RAID configuration utilities RAID on the GT110 system is provided through either the onboard SATA controller or through a controller board option. Caution: Creating a RAID volume erases all data previously saved in the hard drives. Make sure that you back up important files before starting a RAID configuration process.
  • Page 92 Appendix A: Server management tools After setting the name, press <Enter> and select RAID Level. Select desired RAID level and press <Enter> to select Strip Size. Set the size from 4KB to 128KB. Then press <Enter> to set Capacity. Set disk capacity and press <Enter> to create the volume. You will be prompted to create the volume.

  • Page 93: Appendix B: Lsi Raid Configuration

    Appendix B: LSI RAID configuration...

  • Page 94: Lsi Megaraid Sas 8204Elp Raid Configuration Utility

    Appendix B: LSI RAID configuration LSI MegaRAID SAS 8204ELP RAID Configuration Utility This section briefly shows how to create RAID with LSI MegaRAID SAS 8204ELP. Starting LSI MegaRAID SAS RAID Configuration Utility To start LSI MegaRAID SAS RAID Configuration Utility, press <CTRL> + <H>...

  • Page 95: Assigning A Hot Spare Disk

    10 Now you can reboot the system and install the Operating System. Select Exit, click on Yes and press <Ctrl> + <Alt> + <Del> to reboot the system. Assigning a Hot Spare Disk Launch the configuration menu. Select a free disk marked as UNCONF GOOD and listed under Physical Drives.
  • Page 96 Appendix B: LSI RAID configuration...

  • Page 97: Index

    Index cautions expansion card I/O interface install Numerics 5.25 inch device bays front panel install location Gateway Smart Setup scope advanced memory configuration using BIOS settings hard drive BIOS activity indicator, location CMOS RAM activity indicator, status configure RAID configuration...
  • Page 98 operating system supervisor password configure system boards mainboard system fan PCI bus slots location BIOS settings system passwords overview change POST power-on password error pause remove turn-on procedure power supervisor password boot-up problems user password boot-up sequence system reset button, location cold boot cable socket soft boot...
  • Page 99 rear troubleshooting USB ports user password front...

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