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SERVICE MANUAL
Level 1&2
RM-497
Transceiver characteristics
Band:
GSM 850/900/1800/1900
Main display:
2.2" 320 x 240 pixels (QVGA), up to 262,144 colours
Secondary display:
1.36" 160 x 128 pixels, black and white
Camera:
2 megapixel camera
Operating System:
S40
Connections:
Transceiver with BL-4U battery pack
Talk time
GSM:
Up to 4h 36min
Note:
Talk times are dependant on network parameters and
phone settings
Confidential  Copyright © 2009 NOKIA  All rights reserved
Service Manual Level 1&2
MicroUSB connector, USB 2.0
2.5 mm Nokia AV connector
DC Charger
microSD memory card slot
Bluetooth 2.1 +EDR
Standby
GSM:
Up to360 hours
Nokia 7020 RM-497
Version 2.0
ISSUE 1

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Summary of Contents for Nokia 7020

  • Page 1 Transceiver with BL-4U battery pack Talk time Standby GSM: GSM: Up to 4h 36min Up to360 hours Note: Talk times are dependant on network parameters and phone settings Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 2: Table Of Contents

    6.  Battery information ..................................8  7.  Exploded view ....................................9  8.  Service devices .....................................10  9.  SW-update .....................................11  10.  Disassembly instructions ..............................12  11.  Assembly hints ..................................20    Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 3: Change History

    07.12.2009 Standby time updated The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g.
  • Page 4: Copyright

    Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
  • Page 5: Warnings And Cautions

    3. Use only approved components as specified in the parts list. 4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. 5. Ensure all cables and wires are repositioned correctly Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 6: Esd Protection

    Nokia 7020 RM-497 Service Manual Level 1&2 4. ESD PROTECTION Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
  • Page 7: Care And Maintenance

    All of the above suggestions apply equally to the product, battery, charger or any accessory. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 8: Battery Information

    Batteries’ performance is particularly limited in temperatures well below freezing. Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 9: Exploded View

    (I0210 - I0213) C-COVER I0213 C-COVER EARS ASSY D-COVER I0214 I0215 HINGE MOTOR I0102 Only available as These parts can not be Ver. 1.0 assembly reused after removal Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 10: Service Devices

    Service Bulletin (SB-011) on NOKIA SS-212 BL-4S Battery Online. Supplier or manufacturer contacts for tool re-order can be found in “Recommended service equipment” document on NOKIA Online. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 11: Sw-Update

    To use the FLS-5 Flash Dongle, follow the user guide inside the sales package. Please check always for the latest version of flash software, wich is available on Nokia Online. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0...
  • Page 12: Disassembly Instructions

    4) Use the SS-93 to release the clip holding the 6) Release also the clip on the opposite side. KEYMAT ASSEMBLY. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 13 11) Open the connector with SS-93 as shown. The 12) Remove the PWB. vibra rotor can be used as a lever. Be careful not to damage the components nearby! Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 14 17) Use the dental tool to release the AV JACK. Then 18) Remove the MICROPHONE by lifting it from its remove it with tweezers. connector pins by using tweezers. Do not use it again. Discard it. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 15 23) Slide the A-COVER to the direction shown to 24) Protect the SECONDARY DISPLAY with protective release the final two clips holding the A-COVER. film. Remove it. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 16 29) Start releasing the DISPLAY WINDOW ASSY by 30) Slide the SRT-6 along the sides of DISPLAY inserting SRT-6 between the DISPLAY WINDOW ASSY WINDOW ASSY. and the B-COVER. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 17 36) Start releasing the MAIN DISPLAY with the dental 93. Be careful not to damage the connector! tool from the shown place. Carefully loosen up the adhesive holding the MAIN DISPLAY. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 18 Discard it. 41) Push out the HINGE MOTOR with a screwdriver. 42) Start releasing the UI FLEX ASSY with the SS-93. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 19 44) Finally pull carefully the connector through the gap and remove the UI FLEX ASSY. Do not use it again. Discard it. 45) Nokia 7020 disassembly is now complete. -END OF DISASSEMBLY- Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...
  • Page 20: Assembly Hints

    Service Manual Level 1&2 11. ASSEMBLY HINTS 1) Tighten the four TORX + size 4 screws to the torque of 13 Ncm in the order shown. Confidential  Copyright © 2009 NOKIA  All rights reserved Version 2.0 ISSUE 1...

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