Communications Problems - Intermec 3240 User Manual

*1233*
Print Quality Problems (continued)
*
*Symptom
The printer skips labels
randomly or sends an
intermittent error.
The printer is not
waiting until you
remove a label to print
another.
Top of form shifts in
self- strip mode after
you lift the printhead.
Labels stop stripping
while in self-strip
mode.

Communications Problems

If your printer is not receiving downloaded data, try these solutions.
Symptom
Printer does not
communicate with the
host.
Possible Causes
The label gap sensor is not in the Properly position the label gap sensor. For
correct position.
The label format extends beyond
the label length.
You have not correctly positioned
the label taken sensor over the
media path.
The tension has changed on the
liner.
There is to much liner
accumulated on the rewinder
hub.
Possible Causes
You have not configured the
serial port correctly.
Damaged or incorrect I/O cable.
C
Troubleshooting
Solution
help, see "Accurately Detecting the Start of
a Label" in this chapter.
Edit the format to ensure that the text fits on
the label.
Make sure that you position the label taken
sensor over the media path. See "Adjusting
the Printer for Self-Strip Printing" in this
chapter.
Remove the accumulated liner from the
rewinder hub. For help, see "Loading
Media for Self-strip Printing" in Chapter 2.
Remove the accumulated liner from
rewinder hub. For help, see "Loading
Media for Self-strip Printing" in Chapter 2.
Solution
Make sure the printer's serial port settings
match those of the host.
Check the connections at both ends or
replace the cable. See Appendix B for cable
information.
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