Troubleshooting A Tcp/Ip Network Using A Ping Utility; Testing The Lan Path To Your Router - NETGEAR RP614 v4 Reference Manual

• Your computer may not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS
servers for your use. If you entered a DNS address during the router's configuration, reboot
your computer and verify the DNS address as described in
Network Access" in Appendix
with DNS addresses, as explained in your operating system documentation.
• Your computer may not have the router configured as its TCP/IP gateway.
If your computer obtains its information from the router by DHCP, reboot the computer and
verify the gateway address. For details, see
Appendix B.

Troubleshooting a TCP/IP Network Using a Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet
to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP
network is made very easy by using the ping utility in your computer or workstation.

Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a PC running Windows 95 or later:
1. From the Windows toolbar, click on the Start button and select Run.
2. In the field provided, type Ping followed by the IP address of the router, as in this example:
ping 192.168.1.1
3. Click on OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
Troubleshooting
RP614v4 Cable/DSL Router Reference Manual
B. Alternatively, you may configure your computer manually
"Preparing a Computer for Network Access" in
v3.1, June 2008
"Preparing a Computer for
5-5