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NETGEAR RP614 v4 Reference Manual

Netgear cable/dsl router reference manual
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See also: Introduction
RP614v4 Cable/DSL
Router Reference Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10167-01v1.1
June 2008

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Summary of Contents for NETGEAR RP614 v4

  • Page 1 RP614v4 Cable/DSL Router Reference Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10167-01v1.1 June 2008...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

  • Page 3: Customer Support

    Refer to the Support Information Card that shipped with your RP614v4 Cable/DSL Router. World Wide Web NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL) http://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required.
  • Page 4 v3.1, June 2008...

  • Page 5: Table Of Contents

    RP614v4 Cable/DSL Router Reference Manual About This Manual Audience, Scope, Conventions, and Formats ... ix How to Use This Manual ... x How to Print this Manual ... x Chapter 1 Introduction Package Contents ...1-1 The Router’s Front Panel ...1-2 The Router’s Rear Panel ...1-3 Installing the RP614v4 router ...1-3 Maintenance and Support ...1-4...
  • Page 6 Erasing the Configuration ...3-7 Upgrading the Router Software ...3-7 Changing the Administrator Password ...3-8 Chapter 4 Advanced Configuration of the Router Configuring Port Triggering ...4-1 Configuring for Port Forwarding to Local Servers ...4-4 Adding a Custom Service ...4-5 Editing or Deleting a Port Forwarding Entry ...4-6 Local Web and FTP Server Example ...4-6 Multiple Computers for Internet Game Example ...4-6 Configuring the WAN Setup Options ...4-7...
  • Page 7 Restoring the Default Configuration and Password ...5-7 Problems with Date and Time ...5-7 Appendix A Technical Specifications Factory Default Settings ... A-1 General Specifications ... A-3 Appendix B Related Documents Index v3.1, June 2008...
  • Page 8 viii v3.1, June 2008...

  • Page 9: About This Manual

    This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website. This guide uses the following typographical conventions: Table 1.

  • Page 10: How To Use This Manual

    • button to access the full NETGEAR, Inc. online knowledge base for the product model. • Links to PDF versions of the full manual and individual chapters.
  • Page 11 Each page in the HTML version of the manual is dedicated to a major topic. Use the Print button on the browser toolbar to print the page contents. • Printing a Chapter. Use the PDF of This Chapter link at the top left of any page. —...
  • Page 12 RP614v4 Cable/DSL Router Reference Manual v3.1, June 2008...

  • Page 13: Introduction

    Registration and Warranty Card. • Support Information Card. If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the router for repair. v3.1, June 2008...

  • Page 14: The Router's Front Panel

    RP614v4 Cable/DSL Router Reference Manual The Router’s Front Panel The front panel of the RP614v4 router contains the status lights described below. Figure 1-1 You can use the status lights to verify connections. Viewed from left to right, the table below describes the lights on the front panel of the router.

  • Page 15: The Router's Rear Panel

    For installation instructions refer to the setup manual that came on the CD, or refer to one of the online versions listed in the following table. Table 1-1. RP614v4 Cable/DSL Router Online Setup Manuals Language Setup Manual URL English http://documentation.netgear.com/rp614v4/enu/208-10044-01/index.html German http://documentation.netgear.com/rp614v4/deu/208-10045-01/index.html French http://documentation.netgear.com/rp614v4/fra/208-10046-01/index.html Italian http://documentation.netgear.com/rp614v4/ita/208-10049-01/index.html...

  • Page 16: Maintenance And Support

    Dutch http://documentation.netgear.com/rp614v4/nld/208-10048-01/index.html Swedish http://documentation.netgear.com/rp614v4/sve/208-10050-01/index.html Maintenance and Support NETGEAR offers the following features to help you maximize your use of the RP614v4 router: • Flash memory for firmware upgrades • Free technical support seven days a week, twenty-four hours a day v3.1, June 2008...

  • Page 17: Content Filtering

    Chapter 2 Content Filtering This chapter describes how to use the content filtering features of the RP614v4 Cable/DSL Router to protect your network. These features can be found by clicking on the Content Filtering heading in the Main Menu of the browser interface. Content Filtering Overview The RP614v4 Cable/DSL Router provides you with Web content filtering options, plus browsing activity reporting and instant alerts via e-mail.

  • Page 18: Blocking Access To Internet Sites

    RP614v4 Cable/DSL Router Reference Manual Blocking Access to Internet Sites The RP614v4 router allows you to restrict access based on Web addresses and Web address keywords. Up to 40 entries are supported in the Keyword list. The Block Sites menu is shown in Figure 2-1 below: Figure 2-1...

  • Page 19: Blocking Access To Internet Services

    Keyword application examples: • If the keyword “XXX” is specified, the URL <http://www.badstuff.com/xxx.html> is blocked. • If the keyword “.com” is specified, only Web sites with other domain suffixes (such as .edu or .gov) can be viewed. • If you wish to block all Internet browsing access during a scheduled period, enter the keyword “.”...
  • Page 20 RP614v4 Cable/DSL Router Reference Manual Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on your network sends a request for service to a server computer on the Internet, the requested service is identified by a service or port number.

  • Page 21: Configuring A User Defined Service

    Configuring a User Defined Service To define a service, first you must determine which port number or range of numbers is used by the application. The service numbers for many common protocols are defined by the Internet Engineering Task Force (IETF) and published in RFC1700, “Assigned Numbers.” Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application.

  • Page 22: Scheduling When Blocking Will Be Enforced

    RP614v4 Cable/DSL Router Reference Manual Scheduling When Blocking Will Be Enforced The RP614v4 router allows you to specify when blocking will be enforced. The Schedule menu is shown below: Figure 2-4 Use this schedule for blocking content. Check this box if you wish to enable a schedule for Content Filtering.

  • Page 23: Viewing Logs Of Web Access Or Attempted Web Access

    Viewing Logs of Web Access or Attempted Web Access The log is a detailed record of what Web sites you have accessed or attempted to access. Up to 128 entries are stored in the log. Log entries will only appear when keyword blocking is enabled, and no log entries will be made for the Trusted User.
  • Page 24 RP614v4 Cable/DSL Router Reference Manual Log action buttons are described in Table 2-2. Log action buttons Field Description Refresh Click this button to refresh the log screen. Clear Log Click this button to clear the log entries. Send Log Click this button to E-mail the log immediately. Table 2-2.

  • Page 25: Configuring E-Mail Alert And Web Access Log Notifications

    Configuring E-Mail Alert and Web Access Log Notifications In order to receive logs and alerts by E-mail, you must provide your E-mail information in the E- Mail menu, shown below: Figure 2-6 • Turn E-mail Notification On—Check this box if you wish to receive e-mail logs and alerts from the router.
  • Page 26 RP614v4 Cable/DSL Router Reference Manual • Authentication with SMTP Server—If you use an outgoing mail server provided by your current ISP, you do not need to check this box. If you use an e-mail account that is not provided by your ISP, check this box and enter the required user name and password information.

  • Page 27: Maintenance

    Chapter 3 Maintenance This chapter describes how to use the maintenance features of your RP614v4 Cable/DSL Router. These features can be found by clicking on the Maintenance heading in the Main Menu of the browser interface. Viewing Router Status Information The Router Status menu provides status and usage information.
  • Page 28 RP614v4 Cable/DSL Router Reference Manual This screen shows the following parameters: Table 3-1. Router Status Fields Field Account Name Firmware Version Internet Port MAC Address IP Address DHCP IP Subnet Mask Domain Name Server (DNS) This field displays the IPaddress(es) of the DNS server(s). LAN Port MAC Address IP Address...
  • Page 29 Click on the Connection Status button to display the connection status, as shown below. Figure 3-2 This screen shows the following statistics:. Table 3-2: Connection Status Items Item Description IP Address The WAN (Internet) IP Address assigned to the router. Subnet Mask The WAN (Internet) Subnet Mask assigned to the router.
  • Page 30 RP614v4 Cable/DSL Router Reference Manual Click on the Show Statistics button to display router usage statistics, as shown below. Figure 3-3 This screen shows the following statistics: Table 3-3: Router Statistics Items Item Description System Up Time The amount of time since the router was last restarted. Port The statistics for the WAN (Internet) and LAN (local) ports.

  • Page 31: Viewing A List Of Attached Devices

    RP614v4 Cable/DSL Router Reference Manual Viewing a List of Attached Devices The Attached Devices menu contains a table of all IP devices that the router has discovered on the local network. From the Main Menu of the browser interface, under the Maintenance heading, select Attached Devices to view the table, shown below.

  • Page 32: Restoring And Backing Up The Configuration

    RP614v4 Cable/DSL Router Reference Manual From the Main Menu of the browser interface, under the Maintenance heading, select the Backup Settings heading to bring up the menu shown below. Figure 3-5 Three options are available, and are described in the following sections. Restoring and Backing Up the Configuration The Restore and Backup options in the Backup Settings menu allow you to save and retrieve a file containing your router’s configuration settings.

  • Page 33: Erasing The Configuration

    The routing software of the RP614v4 router is stored in FLASH memory, and can be upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from the NETGEAR Web site. If the upgrade file is compressed (.ZIP file), you must first extract the binary (.BIN) file before sending it to the router.

  • Page 34: Changing The Administrator Password

    Upgrade heading to display the menu shown below. Figure 3-6 To upload new firmware: 1. Download and unzip the new software file from NETGEAR. 2. In the Router Upgrade menu, click the Browse button and browse to the location of the binary (.BIN) upgrade file 3.
  • Page 35 RP614v4 Cable/DSL Router Reference Manual From the Main Menu of the browser interface, under the Maintenance heading, select Set Password to bring up the menu shown below. Figure 3-7 To change the password: 1. First enter the old password 2. Enter the new password twice. 3.
  • Page 36 RP614v4 Cable/DSL Router Reference Manual 3-10 Maintenance v3.1, June 2008...

  • Page 37: Advanced Configuration Of The Router

    Advanced Configuration of the Router This chapter describes how to configure the advanced features of your RP614v4 Cable/DSL Router. These features can be found under the Advanced heading in the Main Menu of the browser interface. Configuring Port Triggering Port Triggering is an advanced feature that can be used to easily enable gaming and other internet applications.
  • Page 38 RP614v4 Cable/DSL Router Reference Manual Figure 4-1 Note: If the Disable Port Triggering box is checked after configuring port triggering, port triggering will be disabled but any port triggering configuration information you added to the router will be retained even though it will not be used. •...
  • Page 39 1. Click Add Service. Figure 4-2 2. Enter a service name in the Service Name box. 3. In the Service User box, selecting the default value of Any allows the service to be used by everyone in your network. Otherwise, to restrict the service to a particular PC, select Single address and enter the PC’s IP address.

  • Page 40: Configuring For Port Forwarding To Local Servers

    RP614v4 Cable/DSL Router Reference Manual Configuring for Port Forwarding to Local Servers Although the router causes your entire local network to appear as a single machine to the Internet, you can make a local server (for example, a Web server or game server) visible and available to the Internet.

  • Page 41: Adding A Custom Service

    Note: To assure that the same computer always has the same IP address, use the reserved IP address feature of your RP614v4 router. See page 4-11 for instructions on how to use reserved IP addresses. 1. From the Service & Game box, select the service or game that you will host on your network. If the service does not appear in the list, refer to the following section, Service”.

  • Page 42: Editing Or Deleting A Port Forwarding Entry

    RP614v4 Cable/DSL Router Reference Manual 5. To forward only one port, enter it again in the Ending Port box. To specify a range of ports, enter the last port to be forwarded in the Ending Port box, making sure that the range of ports being forwarded does not overlap with any currently configured services.

  • Page 43: Configuring The Wan Setup Options

    2. Change the beginning port number in the Start Port box. For these games, use the supplied number in the default listing and add +1 for each additional computer. For example, if you've already configured one computer to play Hexen II (using port 26900), the second computer's port number would be 26901, and the third computer would be 26902.

  • Page 44: Disabling The Spi Firewall

    RP614v4 Cable/DSL Router Reference Manual If you are willing to risk open access, the WAN Setup menu shown below lets you configure a Default DMZ Server. Figure 4-5 To assign a computer or server to be a Default DMZ server, follow these steps: 1.

  • Page 45: Setting The Mtu Size

    RP614v4 Cable/DSL Router Reference Manual Setting the MTU Size The default MTU size is usually fine. The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 Bytes. For some ISPs, particularly some using PPPoE, you may need to reduce the MTU to 1492.

  • Page 46: Configuring Lan Tcp/Ip Setup Parameters

    RP614v4 Cable/DSL Router Reference Manual Configuring LAN TCP/IP Setup Parameters The router is shipped preconfigured to use private IP addresses on the LAN side, and to act.as a DHCP server. The router’s default LAN IP configuration is: • LAN IP addresses—192.168.1.1 •...

  • Page 47: Using The Router As A Dhcp Server

    Using the Router as a DHCP server By default, the router will function as a DHCP (Dynamic Host Configuration Protocol) server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the router's LAN. The assigned default gateway address is the LAN address of the router. IP addresses will be assigned to the attached computers from a pool of addresses specified in this menu.

  • Page 48: Using A Dynamic Dns Service

    RP614v4 Cable/DSL Router Reference Manual 3. Type the MAC Address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices menu and paste it here. 4.

  • Page 49: Configuring Static Routes

    1. From the Main Menu of the browser interface, under Advanced, click on Dynamic DNS. Figure 4-7 2. Register for an account with one of the dynamic DNS service providers whose names appear in the ‘Service Provider’ box. For example, for dyndns.org, go to www.dyndns.org. 3.
  • Page 50 RP614v4 Cable/DSL Router Reference Manual From the Main Menu of the browser interface, under Advanced, click on Static Routes to view the IP Static Routes menu, shown below. Figure 4-8 To add or edit a Static Route: 1. Click the Add button to open the Add/Edit Menu. Figure 4-9 2.
  • Page 51 6. Type the IP Subnet Mask for this destination. If the destination is a single host, type 255.255.255.255. 7. Type the Gateway IP Address, which must be a router on the same LAN segment as the router. 8. Type a number between 1 and 15 as the Metric value. This represents the number of routers between your network and the destination.

  • Page 52: Enabling Remote Management Access

    RP614v4 Cable/DSL Router Reference Manual Enabling Remote Management Access Using the Remote Management page, you can allow a user or users on the Internet to configure, upgrade and check the status of your RP614v4 router. Note: Be sure to change the router's default configuration password to a very secure password.

  • Page 53: Using Universal Plug And Play (Upnp)

    b. To allow access from a range of IP addresses on the Internet, select IP address range. Enter a beginning and ending IP address to define the allowed range. c. To allow access from a single IP address on the Internet, select Only this Computer. Enter the IP address that will be allowed access.
  • Page 54 RP614v4 Cable/DSL Router Reference Manual Set up UPnP according to the guidelines below. • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled. If disabled, the router will not allow any device to automatically control the resources, such as port forwarding (mapping), of the router.

  • Page 55: Troubleshooting

    • Check that you are using the 5 V DC 1A power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support.

  • Page 56: Lights Never Turn Off

    RP614v4 Cable/DSL Router Reference Manual Lights Never Turn Off When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router. If all lights are still on one minute after power up: •...

  • Page 57: Troubleshooting The Isp Connection

    • Make sure your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to Appendix B for instructions on how to verify TCP/IP properties and for instructions on how to configure your computer.
  • Page 58 RP614v4 Cable/DSL Router Reference Manual To check the WAN IP address: 1. Launch your browser and select an external site such as www.netgear.com. 2. Access the Main Menu of the router’s configuration at http://www.routerlogin.net. 3. Under the Maintenance heading, select Router Status.

  • Page 59: Troubleshooting A Tcp/Ip Network Using A Ping Utility

    • Your computer may not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use.

  • Page 60: Testing The Path From Your Computer To A Remote Device

    RP614v4 Cable/DSL Router Reference Manual If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections – Make sure the LAN port LED is on. If the LED is off, follow the instructions in or Internet Port Lights Not –...

  • Page 61: Restoring The Default Configuration And Password

    – Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem.
  • Page 62 RP614v4 Cable/DSL Router Reference Manual • Time is off by one hour. Cause: The router does not automatically sense Daylight Savings Time. In the E-mail menu, select or clear the checkbox marked “Adjust for Daylight Savings Time”. v3.1, June 2008 Troubleshooting...

  • Page 63: Technical Specifications

    This appendix provides technical specifications for the RP614v4 Cable/DSL Router. Factory Default Settings Smart Wizard Router Login Default Access Router Login URL Login Name (case sensitive) printed on product label Login Password (case sensitive) printed on product label Internet Connection WAN MAC Address MTU Size Local Network...

  • Page 64: General Specifications

    RP614v4 Cable/DSL Router Reference Manual General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols: Power Adapter North America: United Kingdom, Australia: Europe: Japan: All regions (output): Physical Specifications Dimensions: Weight: Environmental Specifications Operating temperature: Operating humidity: Electromagnetic Emissions Meets requirements of: Interface Specifications LAN:...

  • Page 65: Appendix B Related Documents

    This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Internet Networking and TCP/IP Addressing Wireless Communications Preparing a Computer for Network Access Virtual Private Networking (VPN)
  • Page 66 RP614v4 Cable/DSL Router Reference Manual Related Documents v3.1, June 2008...
  • Page 67 Account Name 3-2 backup configuration 3-6 configuration backup 3-6 erasing 3-7 restore 3-8 content filtering 2-1 conventions typography i-ix crossover cable 5-2 customer support 1-iii date and time 5-7 Daylight Savings Time 5-8 daylight savings time 2-10 Default DMZ Server 4-7 DMZ 4-4, 4-8 DMZ Server 4-7 DNS, dynamic 4-12...
  • Page 68 Scope of Document i-ix service numbers 2-5 SMTP 2-9 spoof MAC address 5-4 Start Port 4-5 Static Routes 4-12 Status Light 1-2 TCP/IP network, troubleshooting 5-5 time of day 5-7 time zone 2-10 time-stamping 2-10 troubleshooting 5-1 Trusted Host 2-3 WAN 4-8 World Wide Web 1-iii Index-2...

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