Troubleshooting; Troubleshooting Quick Tips - NETGEAR RANGEMAX WNR3500 User Manual

This chapter provides information about troubleshooting your RangeMax Wireless-N Gigabit
Router WNR3500. After each problem description, instructions are provided to help you diagnose
and solve the problem. As a first step, please review the Quick Tips.
Tip: NETGEAR provides helpful articles, documentation, and the latest software
updates at http://www.netgear.com/support.
This chapter includes the following sections:
• "Troubleshooting Quick
• "Troubleshooting Basic Functions" on page 7-3
• "Troubleshooting the Web Configuration Interface" on page 7-4
• "Troubleshooting the Internet Connection" on page 7-5
• "Troubleshooting a Network Using the Ping Utility" on page 7-7
• "Problems with Date and Time" on page 7-9
• "Solving Wireless Connection Problems" on page 7-9
• "Restoring the Default Configuration and Password" on page 7-13

Troubleshooting Quick Tips

This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
1. Turn off and unplug the modem.
2. Turn off the wireless router and computers.
3. Plug in the modem and turn it on. Wait 2 minutes.
Tips"
v1.0, March 2008
Chapter 7

Troubleshooting

7-1