Axis Q1775-E User Manual page 68

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AXIS Q1775-E Network Camera
Troubleshooting
Storage and disk management problems
Storage disruption
Video cannot be recorded
SD card cannot be mounted
Product does not function in cold environment
Arctic Temperature Control*/
Temperature Control
* Arctic Temperature Control valid for specific products only
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the System Log under
System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to
re-mount the storage device.
For information on how to set up a storage disruption alarm, see Events on page 42.
Check that the SD card is not write protected (that is, read only).
Reformat the SD card and then click Mount.
NOTICE
TICE
NO
NO
TICE
Formatting the card will remove all content, including all recordings, from the SD card.
During startup in a cold environment, function in the mechanical parts is suspended until they
are sufficiently heated.
68

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