Axis Q1755 User Manual
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Axis Q1755 User Manual

Axis q1755: user guide
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USER'S MANUAL
AXIS Q1755 Network Camera

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Summary of Contents for Axis Q1755

  • Page 1 USER’S MANUAL AXIS Q1755 Network Camera...

  • Page 2: Notices

    Notices This manual is intended for administrators and users of the AXIS Q1755 Network Camera, and is applicable for firmware release 5.01 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product.

  • Page 3: Table Of Contents

    Glossary of Terms ................. 47 AXIS Q1755 - Table of contents...

  • Page 4: Product Overview

    This is beneficial for video surveillance systems where very clear images and greater image detail are required. Zoom and autofocus • AXIS Q1755 has 10x optical zoom, 12x digital zoom and autofocus and can immediately zoom in to the desired field of view in perfect focus. • Local storage The camera comes with a built-in slot for an SDHC memory card, enabling storage of several days of recordings, without any external equipment.
  • Page 5 CVBS button Power connector Power indicator LED Network indicator LED Notes For future use, please check Axis website for available firmware updates Combined RX/TX for 2-wire RS-485 AXIS Q1755 - Product overview M37x0.75 mounting thread for optional lens adaptor Microphone...

  • Page 6: I/O Terminal Connector

    Used in applications for e.g. motion detection, event triggering and alarm notifications. In addition to an auxiliary power and a GND pin, the AXIS Q1755 has 2 pins that can be configured as either input or output. These pins provide the interface to: •...

  • Page 7: Accessing The Camera

    2. Enter the IP address or host name of the camera in the Location/Address field of your browser. To access the camera from a Macintosh computer (Mac OSX), click on the Bonjour tab and select the AXIS Q1755 from the drop-down list.

  • Page 8: Setting The Root Password

    Options > Network > TCP/IP Advanced. For more information, please see NAT traversal (port mapping) for IPv4, on page 33. See also the AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup...

  • Page 9: The Live View Page

    Setup > PTZ > Advanced > Controls. AXIS Media Control The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. AMC displays the following buttons: The Play/Stop button starts and stops the live video stream.
  • Page 10 When in Simplex talk mode, the icon toggles allowing you to speak, and is dimmed when you do not want other clients to receive any audio. AXIS Q1755 - Accessing the Camera...

  • Page 11: Video Streams

    Important! H.264 is licensed technology. The network camera includes one viewing client license. Installing additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller. AXIS Q1755 - Video Streams Unicasting is used for video-on-demand broadcasting, so that there is no video traffic on the network until a client connects and requests the stream.

  • Page 12: Motion Jpeg

    • QuickTime adds latency to the video and audio stream (up to 3 seconds) • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this • For input parameters to media.amp, refer to the VAPIX Application Programming Interface (API). See www.axis.com for more information.

  • Page 13: Video & Audio Settings

    To avoid bandwidth problems on the network, the frame rate allowed to each viewer can be limited. Select the Unlimited radio button to allow the highest available frame rate or select the Limited to... radio button and enter a value (1-30) fps in the field. AXIS Q1755 - Video & Audio settings Setup...

  • Page 14: Text Overlay Settings

    To prevent increased bandwidth and storage usage, the maximum frame size should be set to an optimal value. AXIS Q1755 - Video & Audio settings for information on Text, date &...

  • Page 15: Camera Settings

    Rotate image - AXIS Q1755 is designed to be installed with the logotype facing down but if the installation requires another position, the image can be rotated to the correct orientation. Select the appropriate value from the drop-down list.

  • Page 16: Focus And Zoom

    Privacy masks cannot even be bypassed via the VAPIX® Application Programming Interface (API). Privacy Mask List The Privacy Mask List shows all the masks that are currently configured in AXIS Q1755 Network Camera and if they are enabled. Add/Edit Mask To define a new mask: 1.

  • Page 17: Audio Settings

    Note: The push-to-talk button is configured from AMC (see AXIS Media Control (AMC), on page 12). It is possible to configure the push-to-talk button so that it toggles between the speaking and listening modes. When Simplex - Network Camera speaker only mode is selected, the speaker connected to the camera plays audio, but no audio is transmitted from the camera to other web clients.

  • Page 18: Audio Output

    To receive synchronized video in H.264 and audio, it is recommended that the time settings in the camera and client computer are synchronized with an NTP Server. This is enabled in the camera under System Options > Date & Time. Please refer to the help pages for more information. AXIS Q1755 - Video & Audio settings...

  • Page 19: Live View Config

    A slower imaging alternative to AMC. Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 or higher Displays still images only. Hit the Refresh button in your browser to view a new image. AXIS Q1755 - Live View Config...

  • Page 20: Action Buttons

    Still image Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies.

  • Page 21: Ptz (Pan Tilt Zoom)

    PTZ (Pan Tilt Zoom) AXIS Q1755 has 10x optical zoom, 12x digital zoom and autofocus and can immediately provide the desired field of view in perfect focus. The camera can be placed in a P/T device, in order to enable Pan/Tilt control from the camera. See www.axis.com for a list of compatible devices (Pelco D protocol).

  • Page 22: Control Queue

    Setting a higher value can lead to greater numbers of 'dead' requests in the queue, i.e. when clients leave the queue. Setting too low a value, so that clients are required to send frequent poll queries, may result in the AXIS Q1755 becoming overloaded.

  • Page 23: Event

    • Descriptive name of your choice • URL (IP address or host name) • User Name and Password • Descriptive name of your choice • Network address (IP address or host name) • Port number available from each web page. AXIS Q1755 - Event...

  • Page 24: Triggered Event

    Include pre-trigger buffer - images stored internally in the server from the time immediately preceding the trigger. Check the box to enable the pre-trigger buffer, enter the desired length of time and specify the required image frequency. Include post-trigger buffer - contains images from the time immediately after the trigger. Configure as for pre-trigger. AXIS Q1755 - Event...

  • Page 25: Gatekeeper

    If the camera lens is sprayed or covered so that the camera live view becomes dark, it will not be possible to distinguish this situation from other situations where the same effect is seen, such as when lighting conditions change. AXIS Q1755 - Event...

  • Page 26: Motion Detection

    6. Click Save. To exclude parts of the Include window, select the Exclude option and position the Exclude window as required, within the Include window. Please see the online help for descriptions of each available option. AXIS Q1755 - Event...

  • Page 27: Port Status

    An object that appears in the region will trigger motion detection for only a very short period High AXIS Q1755 - Event Sensitivity Ordinary colored objects on ordinary backgrounds will trigger the motion detection Only very bright objects on a dark back-...

  • Page 28: Recording List

    Save stream > Select type. Select Local Storage from the drop-down list. Note: • Audio recordings cannot be saved to the SD memory card. • The SD memory card is optional and not included in the product. AXIS Q1755 - Recording List...

  • Page 29: System Options

    PTZ controls. • Enable Basic Setup - before using the AXIS Q1755 Network Camera, there are certain settings that should be made, most of which require Administrator access privileges. To quickly access these settings, use the Basic Setup in the menu.

  • Page 30: Audio Support

    Enable IEEE 802.1X - Check the provided box to enable the IEEE 802.1X protocol. Audio Support Enable audio support - allow clients to retrieve audio streams from AXIS Q1755. See also Audio Settings, on page 17 for information on how to configure the audio settings.
  • Page 31 Use the predefined formats or use your own custom date and time formats. See Advanced File Naming & Date/Time Formats in the online help for information on how to create your own date and time formats. AXIS Q1755 - System Options...
  • Page 32 Axis products or reset the network camera to factory default settings and then perform the installation again. Use the following IP address - To use a static IP address for the AXIS Q1755 Network Camera, check the radio button and then make the following settings: •...
  • Page 33 If a router is not manually specified, the network cameras automatically search for NAT routers on your network. If more than one router is found, the default router is selected. AXIS Q1755 - System Options WAN (internet) Broadband...
  • Page 34 SOCKS SOCKS is a networking proxy protocol. The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This functionality is useful if the network camera is located on a local network behind a firewall, and notifications, uploads, alarms, and such need to be sent to a destination outside the local network (such as the Internet).

  • Page 35: Storage

    H.264 multicast. Maintenance Restart - the camera is restarted without changing any settings. • • Restore - the unit is restarted and most current settings are reset to factory default values. The settings that do not AXIS Q1755 - System Options...

  • Page 36: Support

    Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web.

  • Page 37: About

    For more information, please visit the Developer pages at www.axis.com/developer Plain Config - this function is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages.

  • Page 38: Resetting To The Factory Default Settings

    All parameters are set to factory default value. Note: For other methods of setting the IP address, please refer to the product’s Installation Guide that accompanies the prod- uct, or download a copy from www.axis.com AXIS Q1755 - Resetting to the Factory Default Settings...

  • Page 39: Troubleshooting

    Upgrading the Firmware When you upgrade your camera with the latest firmware from the Axis Web site, your camera receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

  • Page 40: Axis Support

    Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.
  • Page 41 To avoid this, set the static IP address to 0.0.0.0. If the camera and client are on the same network, Run AXIS IP Utility to locate the camera. Identify the camera using its model or serial number Alternatively: 1) Move the camera to an isolated network or to one with no DHCP or BOOTP server.
  • Page 42 Problem with AMC. To enable the updating of video images in Microsoft Internet Explorer, set your browser to (Internet Explorer only) allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation. Installation of additional ActiveX...
  • Page 43 Unsynchronized audio and video Distorted audio For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Check that the correct Audio Input source is selected under Setup > Audio > Source. Select Microphone for the internal microphone or for a connected external microphone.

  • Page 44: Technical Specifications

    Audio streaming Audio compression Audio Input/Output Network Security Supported protocols AXIS Q1755 - Technical Specifications Specification • AXIS Q1755 50Hz • AXIS Q1755 60Hz 1/3" Progressive Scan CMOS 2 Megapixel • F1.8 - 2.1, f = 5.1 - 51mm • Auto day/night IR filter, Autofocus •...
  • Page 45 985 g (2.17 lb) excl. power supply Connector kits, Installation Guide, CD with installation tools, recording software and User’s Manual, Windows decoder 1-user license • AXIS Camera Station - Video management software for viewing and recording up to 50 cameras • See www.axis.com/partner/adp_partners.htm for more software applications via partners •...

  • Page 46: General Performance Considerations

    Heavy usage of event settings affects the camera’s CPU load. Frame rate affected. • Enabled motion detection. Frame rate and bandwidth affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. Viewing on poorly performing client PC’s lowers perceived performance. Frame rate affected. AXIS Q1755 - Technical Specifications...

  • Page 47: Glossary Of Terms

    IP address to a hardware MAC address. A request is broadcast on the local network to discover the MAC address for an IP address. ARTPEC (Axis Real Time Picture Encoder) - This chip is used for image compression. ASIC (Application Specific Integrated Circuit) - A circuit designed for a specific application, as opposed to a general purpose circuit, such as a microprocessor.
  • Page 48 Ethernet systems are 10BASE-T and 100BASE-T10, which provide transmission speeds up to 10 Mbps and 100 Mbps respectively. ETRAX (Ethernet Token Ring AXIS) - Axis' own microprocessor. Factory default settings - These are the settings that originally applied for a device when it was first delivered from the factory.
  • Page 49 As the lowest compression (i.e. the highest quality) results in the largest file, there is a trade-off between AXIS Q1755 - Glossary of Terms image quality and file size. kbit/s (kilobits per second) - A measure of the bit rate, i.e.
  • Page 50 See also Interlacing. Protocol - A special set of rules governing how two entities AXIS Q1755 - Glossary of Terms will communicate. Protocols are found at many levels of communication, and there are hardware protocols and software protocols.
  • Page 51 Having an organization's network divided into subnets allows it to be connected to the Internet with a single AXIS Q1755 - Glossary of Terms shared network address. The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to.
  • Page 52 AXIS Q1755 - Glossary of Terms network, via e.g. a direct phone line or via the Internet. VOP (Video Object Plane) - A VOP is an image frame in an H.264 video stream. There are several types of VOP: - An I-VOP is complete image frame.
  • Page 53 GOV Settings 14 H.264 13, 14 Half duplex 17 HDTV 4, 5, 13 Host Name 33 HTTP Server 23 AXIS Q1755 - Index HTTPS 8, 29, 33 I/O Ports 35 IEEE 802.1X 30 Input 6 IP Address Filtering 29 Lens 5...
  • Page 54 AXIS Q1755 - Index Time Mode 31 Triggered Event 23 Troubleshooting 39 Upgrade Server 36 UPnP 33, 35 Users 29 Video Stream 13...

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