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This chapter provides information about troubleshooting your NETGEAR Super AG Wireless
USB 2.0 Adapter WG111U. After each problem description, instructions are given to help you
diagnose and solve the problem.
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to
to Work with a
Router".
Basic Tips
If you have problems connecting to your wireless network, try the tips below.
Symptom
The LED is not lit.
The WG111U is not
connected to the USB
port properly or the
WG111U software is
not loaded.
The wireless LED
The WG111U is
blinks and cannot
attempting to connect
connect to an
to an access point,
access point.
but cannot connect.
I can connect to an
This could be a
access point, but I
physical layer
cannot connect to
problem or a network
other computers
configuration
on the network or
problem.
the Internet.
Troubleshooting
Cause
Remove and reinsert the WG111U.
Check the Windows device manager to see if the WG111U is
recognized and enabled. Reload the WG111U software, if
necessary.
Try to install the WG111U in a different USB slot on your system
if one is available.
The access point may not be powered on. Or, the access point
and the WG111U are not configured with the same wireless
parameters. Check the SSID and WEP settings.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows networking
parameters are all configured correctly.
Restart the cable or DSL modem, router, access point, and
notebook PC.
Refer to
page 2-4
202-10065-01
Troubleshooting
Appendix C, "Preparing Your Network
Solution
"A Road Map for 'How to Get There From Here'" on
for additional suggestions.
Chapter 6
6-1
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