Gigaset C530 IP Owner's Manual page 123

Questions and answers
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Repeat input of system PIN.
The other participant cannot hear you.
You have pressed the mute key
¥
Activate the microphone again (
The caller's number is not displayed.
1. Calling Line Identification (CLI) is not approved for the caller.
¥
The caller should ask the network provider to enable Calling Line Identification (CLI).
2. Caller display (CLIP) is not supported by the network provider or is not enabled for you. ¥
Caller display (CLIP) must be enabled by the network provider.
3. Your telephone is connected via a PABX or a router with an integrated PABX (gateway) that does not
transmit all information.
¥
Reset the system: Briefly pull out the power plug. Reinsert the plug and wait until the device restarts.
¥
Check the settings on the PABX and activate phone number display, if necessary. To do this, search for
terms such as CLIP, calling line identification, phone number identification, caller ID, etc. in the
system's user guide or ask the system manufacturer.
You hear an error tone when keying an input (descending tone sequence).
¥ Action has failed/invalid input.
Repeat the process.
Read the display and refer to the user guide if necessary.
No time is specified for a message in the call list.
Date/time are not set.
¥
Set date/time or
¥
Activate synchronisation with a time server on the Internet via the Web configurator.
Firmware update or VoIP profile download is not carried out.
1. If Currently not possible is displayed, the VoIP connections may be busy or a download/update is already
being carried out.
¥
Repeat the process at a later date.
2. If File unreadable is displayed, the firmware file may be invalid. ¥
Use only the firmware available on the preconfigured Gigaset configuration server.
3. If Server not accessible is displayed, the download server may not be accessible. ¥
The server is currently not accessible. Repeat the process at a later date.
¥
You have changed the preconfigured server address. Correct the address. If necessary, reset the base.
4. If Transmission error XXX is displayed, an error has occurred during the transmission of the file. An HTTP
error code is displayed in place of XXX.
¥
Repeat the process. If the error occurs again, consult the Service department.
5. If Check IP settings is displayed, your phone may not be connected to the Internet. ¥
Check the cable connections between the base and router and between the router and the Internet.
¥
Check whether the phone is connected to the LAN, i.e. it can be reached at its IP address.
You cannot establish a connection to the phone with your PC's web browser.
¥
When establishing a connection, check the phone's local IP address that has been entered. You can check
the IP address on your handset (
¥
Check the connections between the PC and base. Transmit a ping command to your base, e.g. from your
¥ PC (ping <base's local IP address>).
You have tried to reach the phone via a secure http (https://...). Try again with http://...
122
v
. The handset is "muted".
¢
page 34).
¢
page 52).