Troubleshooting - Vermont Castings WDV500NTSC Installation And Operating Instructions Manual

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OPERATION
Install batteries and/or
plug in the AC board
Flip the master switch
(rocker switch) to the
ON position
Press the ON button on
the Command Center
78D0011
FAULT
A
No beep in about
8 seconds
Check NG/LP
No beep
conversion cap
or
B
and control
no sound from the
board
valve indicating pilot
connections
solenoid open
C
No sparking on
the pilot
D
Sparking doesn't The Control Board is having interference from the
continue surrounding metal (Ground)
E
Check gas supply
Pilot doesn't light
F
Main burner doesn't Go through
light
FP1911
troubleshoot sc
8/08
DIAGNOSIS
Using
Battery polarity wrong?
battery?
Make sure
Command
Battery voltage low?
Center and
the control
board are
connected by
a 2 feet or 15
AC plug is plugged to
feet cable
AC mains?
The 5-pin connector on
the AC board broken or
bent?
LED on the Command
Center does not show
solid green?
Check valve
connections
Check
Check pilot
grounding
connections
Go through C
The sensor on the pilot
E
is not in the flame
(pilot flame too small)?
WDV Series Gas Fireplace
ACTION
Re-install batteries
Change batteries
Plug the AC plug to
AC mains
Repair or replace the
AC Board
Replace the AC Board
Check power
Replace the Control
supply (go
Board or
through )
A
Command Center
Sparking is happening
Go through
elsewhere (under the
B
pilot), re-install/replace
the pilot
Re-install the Control
Board, move it around
or change the
Control Board
Sparking is not in the
path of gas flow, adjust
sparker position or
replace the pilot
Adjust sensor position
or replace the pilot
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