Multitech MultiModem II MT5600BA–V.90 User Manual
Mt5600ba/bl series data/fax modem
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Summary of Contents for Multitech MultiModem II MT5600BA–V.90
- Page 1 MT5600BA/BL Series MT5600BA–V.92 MT5600BA–V.90 MT5600BL–V.90 Data/Fax Modem User Guide...
- Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
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Page 3: Table Of Contents
Chapter 6 - Callback Security ... 35 Setup Procedures ... 35 Turning Callback Security On and Off ... 35 Assigning Callback Passwords ... 36 Calling Procedure ... 38 Callback Security Commands ... 39 Callback Assignments Form ... 40 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Contents... - Page 4 South African Notice ... 50 Appendix B - Technical Specifications ... 51 Appendix C - Warranty, Service, and Technical Support ... 53 Multi-Tech Systems, Inc. Warranty & Repairs Policies ... 53 Online Warranty Registration ... 54 Service ... 54 Replacement Parts ... 55 Technical Support ...
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Page 5: Chapter 1 - Description And Features
• Supports V.17, Class 1, and Group 3 fax standards, (V.92 support Class 2 also) allowing it to communicate with other fax modems as well as with fax machines. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 1 - Description and Features... -
Page 6: Safety Warnings
Avoid using a telephone during an electrical storm; there is a risk of electrical shock from lightning. • Do not use a telephone in the vicinity of a gas leak. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 1 - Description and Features... -
Page 7: Chapter 2 - Installation
MT5600BL – Plug one end of a two-wire phone cable into the modem’s LEASED jack; connect the other end to a leased line wall jack or terminals. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 2 - Installation... - Page 8 LCD should light. If this does not happen, check that the power switch is on, the power transformer is solidly connected, and the AC outlet is live. If these measures do not work, see the “Troubleshooting” chapter. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide...
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Page 9: Step 2 - Install The Modem Driver
4. Click Remove, and then click Close. 5. The next time you dial a HyperTerminal connection, it will select your new modem and ask you to confirm the selection. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 2 - Installation... -
Page 10: Step 3 - Setting Your Country Code
· – Japan · – Australia · – Malaysia · – South Africa Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide except for the following codes. Israel, Korea (Democratic People’s Republic of) Korea (Republic of) Philippines Chapter 2 - Installation Poland... -
Page 11: Step 4 - Install Phonetools
4. After installation, you can launch PhoneTools either from a desktop icon or from the Start | Programs menu. Typically, it’s not necessary to reboot before using PhoneTools. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Hexadecimal Code Chapter 2 - Installation... -
Page 12: Chapter 3 - Using The Front Panel
When it goes off, a connected modem will disconnect. Test Mode. The TM indicator lights when the modem is in test mode. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel Figure 3-1. Front panel... -
Page 13: Liquid Crystal Display (Lcd)
Twigs are status screens and options that are accessible only from branches. Use the à button to move from a branch to its first status screen or option; then press the á ß and â buttons to move between options, and press the Enter button to select an option. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 14: Menu Overview
Chapter 3 - Using the Front Panel Menu Overview Trunks Limbs Branches Twigs Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 15: Status Trunk
à button. Note that when the modem is online, pressing the à button shows the connect status, including the data speed, connection type, and compression type. Limbs Twigs Manual selection Automatic selection Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 16: Basic Options Trunk
á ß and â buttons to scroll through a list of digits and characters. To go to the next position, press the à button. To back up or to exit without dialing, press the à button several times. Limbs Branches Twigs Continued on next page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... - Page 17 Chapter 3 - Using the Front Panel Basic Options Trunk, continued Limbs Branches Twigs Continued from previous page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide...
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Page 18: Advanced Options Trunk
á ß and â buttons to select a character or digit. To go to the next position, press the à button. To backspace or to exit, press the à button several times. Limbs Branches Twigs Continued on next page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... - Page 19 Chapter 3 - Using the Front Panel Advanced Options Trunk, continued Limbs Branches Twigs Continued from previous page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide...
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Page 20: Remote Configuration Options Trunk
Diagnostic Options Trunk Use the Diagnostic Options Trunk to run loopback tests on the modem. When a test is in progress, the TM indicator lights. Limb Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel Branches Branches... -
Page 21: Phone Number Memory Options Trunk
à button. To backspace or to exit, press the à button several times. Limb Caller ID Options Trunk Use the Caller ID Options Trunk to enable or disable Caller ID operation. Limb Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel Branches Branches Twigs... -
Page 22: Menu Options
RINGING. A remote modem or caller is attempting to establish a connection. One option is available from this screen by pressing the à button: Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel MANUAL ORIG.? Places the modem in originate mode for the time specified by register S7 . -
Page 23: Basic Options
DIALING OPTIONS. The following screens are used to configure dialing options or to dial manually. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel LINE TYPE OPTIONS. Use the à and Enter buttons to select... - Page 24 CONNECT RATE OPTIONS. Use the à and Enter buttons to change the modem’s serial port and data transmission speeds. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel ENABLE/DISABLE RESPONSE. Use the à and Enter buttons to enable or disable the sending of result codes to the computer.
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Page 25: Advanced Options
For more information, see Chapter 4, “Leased Line Operation.” Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel DTR OPTIONS. Use the à and Enter buttons to select how the modem responds to the high to low transition of the DTR signal sent by the computer. - Page 26 MONITOR OPTIONS. Use the à, â, and Enter buttons to display line quality and the line signal-to-noise ratio. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel PASSWORD SETUP. Use to enter callback security passwords in memory locations 1–30.
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Page 27: Remote Configuration Options
To display characters 17–30, press the â button. To go to the previous screen, press the ß button. To go to the next screen, press the à button. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 3 - Using the Front Panel ENABLE/DISABLE R.C. -
Page 28: Caller Id Options
#CID=2 commands. Note: Because Caller ID information is sent between the first and second ring, regis- ter S0 must be set to 2 or more rings for the modem to receive Caller ID information. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 29: Chapter 4 - Leased Line Operation
If the remote modem has not yet been configured for leased line operation, you may turn off the local modem until the remote one is ready. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 4 - Leased Line Operation... -
Page 30: Four-Wire Setup
If the remote modem has not yet been configured for leased line operation, you may turn off the local modem until the remote one is ready. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 4 - Leased Line Operation... -
Page 31: Dial Backup And Leased-Line Restoral
Enter button to store it. The DIAL BACK- UP # STORED screen appears. 7. Press the Enter button again to go to the DIAL BACKUP NUMBER screen. Note: Steps 8 through 15 are optional. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 4 - Leased Line Operation... - Page 32 Note: The dial backup number can be displayed only 16 characters at a time. To see characters 17–30, press the â button. To go to the previous screen, press the ß button. To go to the next screen, press the à button. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 4 - Leased Line Operation...
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Page 33: Chapter 5 - Remote Configuration
1. Turn on the modem. 2. Starting at the STATUS screen, press â â â à à â à to access the ENTER PASSWORD screen. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 5 - Remote Configuration . The default is “MULTITECH.” It is... -
Page 34: Changing The Remote Escape Character
2. Type ATS13= n , where n is the ASCII code for the new remote configuration escape character, and then press E 3. Save the new value by typing AT&W and pressing E 4. Type ATO<CR> to exit remote configuration. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 5 - Remote Configuration NTER NTER... -
Page 35: Chapter 6 - Callback Security
To turn off callback security, type AT#DB0 and press E to connect to the modem, the modem is unable to call them back, and stored dialing number locations 0–3 become available. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 6 - Callback Security . With remote callback security NTER . -
Page 36: Assigning Callback Passwords
6. The password must be six to ten characters in length. Repeat steps 4 and 5 until the password is entered, and then press the Enter button to store it. The PASS- WORD STORED screen should appear. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 6 - Callback Security... - Page 37 Enter button to store it. The NUMBER STORED screen should appear. 7. Press the Enter button again to go to the CALLBACK NUMBER screen. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 6 - Callback Security NTER...
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Page 38: Calling Procedure
If the corresponding phone number has no - character, you will be prompted for a different password. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 6 - Callback Security . You have three at-... -
Page 39: Callback Security Commands
Command: #CBP y = x Store Callback Password Values: Defaults: Description: Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide #DB n Callback Enable/Disable n = 0 or 1 Enables or disables callback security. When callback security is enabled, phone number memory locations 0–4, used for quick dialing and DTR dialing, become unavailable and are replaced by callback security memory locations 1–30. -
Page 40: Callback Assignments Form
Chapter 6 - Callback Security Callback Assignments Form Phone Number Location Password Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 41: Chapter 7 - Troubleshooting
Call Technical Support for assistance. CAUTION: Do not under any circumstances replace the transformer module with one designed for another product; doing so can damage the modem and void your warranty. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 7 - Troubleshooting... -
Page 42: The Modem Does Not Respond To Commands
If you wish to use COM3 or COM4, note that COM3 shares an IRQ with COM1, as does COM4 with COM2, so you should change their IRQs to unused ones, if possible. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 7 - Troubleshooting... -
Page 43: The Modem Cannot Connect When Dialing
X4 with X3, which will cause the modem to ignore dial tones (note, however, that X3 is not allowed in some countries, such as France and Spain). Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 7 - Troubleshooting... -
Page 44: The Modem Disconnects While Online
If you were online, it might have hung up on you because of lack of activity on your part or because you exceeded your time limit for the day. Try again. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 7 - Troubleshooting... -
Page 45: The Modem Cannot Connect When Answering
Make sure the flow control method you selected in software matches the method selected in the modem. If you are using the modem with a Macintosh, you might have the wrong cable for hardware flow control. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 7 - Troubleshooting... -
Page 46: There Are Garbage Characters On The Monitor
Windows 95, 98, and NT 4.0, you can have data and fax communication applications open at the same time, but they cannot use the same modem at the same time. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Chapter 7 - Troubleshooting... -
Page 47: Appendix A - Regulatory Compliance
No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty. -
Page 48: Fax Branding Statement
This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 49: Emc, Safety, And R&Tte Directive Compliance
2. Immediately disconnect this equipment should it become physically damaged, and arrange for its dis- posal or repair. 3. This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 50: South African Notice
8. For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed 5. South African Notice This modem must be used in conjunction with an approved surge protection device. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 51: Appendix B - Technical Specifications
Speed Conversion Mode of Operation Flow Control Intelligent Features Transmission Level Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Appendix B - Technical Specifications MultiModemII™ MT5600BA-V.92, MT5600-V.90, MT5600BL 56K or V.92 speeds when accessing a 56K or V.92 server (actual speed depends on server capabilities and line... - Page 52 Power Requirement Power Consumption 12 W @ 0.1 A typical Dimensions Weight Limited Warranty Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Appendix B - Technical Specifications ±0.01% -43 dBm under worst-case conditions TIA/EIA RS-232C/ITU-T V.24/V.28 DB25F RS-232C connector; two RJ-11 phone jacks (BA model) or three RJ-11 phone jacks (BL model);...
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Page 53: Appendix C - Warranty, Service, And Technical Support
Policies Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment. -
Page 54: Online Warranty Registration
In the event that service is required, products may be shipped, freight prepaid, to our Mounds View, Minnesota, factory: Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 Attn: Repairs, Serial #______ Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide... -
Page 55: Replacement Parts
Tech products. You can place an order with SupplyNet via mail, phone, fax, or the Internet at the following addresses: Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: 800-826-0279 Fax: 914-267-2420 Email: info@supplynet.com Internet: http://www.thesupplynet.com Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Appendix C - Warranty, Service, and Technical Support... -
Page 56: Technical Support
Technical Support Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972- 2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information avail- able. -
Page 57: Appendix D - Upgrading The Firmware
AT&F command. Now type ATI3, press E NTER response, which should look similar to the following: Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Appendix D - Upgrading the Firmware Firmware . If the modem does not respond with OK , NTER , and record your results. -
Page 58: Step 2 - Identify The Current Firmware Version
Readme file. Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Appendix D - Upgrading the Firmware http://www.multitech.com/support/MultiModemII/... -
Page 59: Step 5 - Clear Your Stored Paramenters
Your modem has been updated. You can now open your terminal program to reprogram your modem pa- rameters or to confirm the update by typing ATI3 in the terminal window and pressing E Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Appendix D - Upgrading the Firmware... -
Page 60: Appendix E - Installing A Modem Under Linux
Alternately, dial a phone number to verify line operation To leave Minicom, press C On the help menu, press X to exit. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Appendix E - Installing a Modem Under Linux Under Linux... -
Page 61: Using The Modem To Call The Internet
To use the system for answering calls, Linux requires other programs to be installed, such as Mgetty, Mgetty+Sendfax, and others, depending on your requirements. Each vendor of Linux has more than adequate information on installing these programs. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Appendix E - Installing a Modem Under Linux... -
Page 62: Appendix F - Pin Descriptions
CFLO +12V TCLK RCLK V54-2 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide I/O type Signal name/description CGND is tied common to GND on the modem’s PCB. Transmitted Data The DTE uses the TD line to send data to the modem for transmission over the telephone line or to transmit commands to the modem. -
Page 63: Rs-232 Cable Pinouts
RS-232 Cable Pinouts 2345 Fig. F-1. 25-pin to 25-pin RS-232 cable. Fig. F-2. 9-pin to 25-pin RS-232 cable. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide I/O type Signal name/description Remote Digital Loop Input to modem to enable RDL test. Ring Indicator RI output high indicates the presence of a ring signal on the telephone line. -
Page 64: Leased Line Pinouts
Fig. F-3. Macintosh cable. Leased Line Pinouts 2 3 4 5 Fig. F-4. Two-wire leased line cable. 2 3 4 5 Fig. G-5. Four-wire leased line cable. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide DTE Mini-DIN DCE DB-25 8-pin connector connector SG, RxD+... -
Page 65: Index
18, 25 COMM.DRV 45 command mode 16 communication programs 42 compression, data 45 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide connecting the modem 7 Country Codes List 10 CTS (Clear to Send) menu options 18, 24, 25 data compression 45... - Page 66 Windows UNIX commands 25 upgrading the modem 57–59 V.25bis 16, 24 V.54 tests 27 warranty 47 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide Windows 3.1 42, 45 Windows 9x 43 Windows NT 43 Windows operating systems 9–11 Xmodem 45...