Service; Technical Support; Recording Product Information - Multitech CommPlete MT3334HD8 User Manual

Multi-tech systems modem user guide mt3334hd8

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Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of

your Multi-Tech product. If you have any questions about the operation of this unit, please call (800) 972-

2439 (USA and Canada) or (612) 785-3500 (local and international). Please record MT3334HD8

information in the spaces provided below, and have it available when you call. If your MT3334HD8

requires service, the technical support specialist will guide you on how to send it in.

Please record the following information about your MT3334HD8 to help Technical Support answer your

questions. (The same information is requested on the Warranty Registration Card.)

Model no.:_____________________________________________________________________

Serial no.: _____________________________________________________________________

Firmware version: _______________________________________________________________

Driver version: _________________________________________________________________

MultiModemManager software name and version_________________________________________

RASExpress software version _______________________________________________________

Datacomm software name and version: ________________________________________________

FAX software version: ____________________________________________________________

Other software version: ___________________________________________________________

The modem model and serial numbers are silk-screened on your modem. The software versions are

printed on the diskette labels. Type ATI1<CR> in terminal mode to display the modem firmware version.

Please note the status of your modem in the space below before calling tech support. This includes LED

indicators, screen messages, diagnostic test results, problems with a specific application, etc.

____________________________________________________________________________

CommPlete Communications Server

6 Warranty, Service, and Technical Support

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