Panasonic KX-TGJ322E Operating Instructions Manual

Panasonic KX-TGJ322E Operating Instructions Manual

Digital cordless answering system
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Model shown is KX-TGJ320.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TGJ32xE(en)_0305_ver011.pdf

Operating Instructions

Digital Cordless Answering System
1
Model No.
KX-TGJ320E
KX-TGJ322E
KX-TGJ323E
KX-TGJ324E
2015/03/05
14:31:39

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Summary of Contents for Panasonic KX-TGJ322E

  • Page 1: Operating Instructions

    KX-TGJ323E KX-TGJ324E Model shown is KX-TGJ320. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TGJ32xE(en)_0305_ver011.pdf 2015/03/05 14:31:39...
  • Page 2: Table Of Contents

    Table of Contents Introduction Greeting message ........40 Listening to messages .......41 Model composition ........3 Advanced new message alerting Accessory information ........3 features ............42 General information ........5 Remote operation ........44 Important Information Answering system settings ......45 For your safety ..........7 Useful Information Important safety instructions ......8 Voicemail service ........47 For best performance ........8...
  • Page 3: Introduction

    Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGJ320 KX-TGJ320 KX-TGJ320 KX-TGJA31 series KX-TGJ322 KX-TGJ320 KX-TGJA31 KX-TGJ323 KX-TGJ320 KX-TGJA31 KX-TGJ324 KX-TGJ320 KX-TGJA31 Accessory information Supplied accessories Quantity Accessory item/ Part number KX-TGJ320 KX-TGJ322 KX-TGJ323 KX-TGJ324 AC adaptor for base unit/ PNLV226EZ...
  • Page 4: Other Information

    We recommend using Panasonic rechargeable batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
  • Page 5: General Information

    R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 6 Introduction For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Helpline Tel.
  • Page 7: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 8: Important Safety Instructions

    R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.
  • Page 9: Other Information

    Important Information R Do not place heavy objects on top of the Information for Users on Collection product. and Disposal of Old Equipment and R When you leave the product unused for a used Batteries long period of time, unplug the product from the power outlet.
  • Page 10: Specifications

    Important Information Note for the battery symbol This symbol (B) might be used in combination with a chemical symbol (C). In this case it complies with the requirement set by the Directive for the chemical involved. Note for the battery removal procedure Refer to “Battery installation”...
  • Page 11: Getting Started

    Fasten the cord by hooking it. Note: Connect the AC adaptor to the power outlet. R Use only the supplied Panasonic AC Connect the telephone line cord to the adaptor PNLV233E. unit, then to the telephone line jack until you hear a click.
  • Page 12 You can connect the telephone to the same therefore battery usage time is shortened telephone line jack as the unit by using a (page 16). T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Note for battery installation R Use the supplied rechargeable batteries.
  • Page 13: Controls

    Getting Started MINTERCOMN Charge contacts Controls n Control type Soft keys Handset By pressing a soft key, you can select the feature shown directly above it on the display. (Example: MENU, OK, etc.) Navigator key Navigator keys functions as follows. –...
  • Page 14: Display Icons

    Getting Started /LOCATORN Item Meaning R You can locate a misplaced Alarm is on. (page 30) handset by pressing Privacy mode is on. MLOCATORN. (page 28) Ringer volume is off. (page 26) Display icons Do not disturb mode is on. (page 31) Handset display items Nuisance call blocked.
  • Page 15: Turning The Power On/Off

    Getting Started Icon Action Date and time Returns to the previous screen or outside call. MMENUN (right soft key) #101 Displays the menu. Enter the current date, month, and year. Makes a call. a MOKN Example: 12 July, 2015 Places a call on hold. 12 07 15 Switches the screen to confirm R You can select the date format by...
  • Page 16 Getting Started R If you set repeater mode to “On” Eco mode setting (page 36): – Eco mode is disabled. You can select the desired eco mode setting – “Eco Mode” is not displayed in the by pressing MECON. display menu (page 27). The following settings are available for eco R When eco mode is set to “Eco Plus”, mode.
  • Page 17: Making/Answering Calls

    Making/Answering Calls Pause (for PBX/long distance service Making calls users) A pause is sometimes required when making Lift the handset and dial the phone calls using a PBX or long distance service. number. When storing a calling card access number R To correct a digit, press MCLEARN.
  • Page 18: Useful Features During A Call

    Making/Answering Calls To switch between calls, press Useful features during a MRECALLN. Note: call R Please contact your phone service provider for details and availability of this service in Hold your area. Press MMENUN during an outside call. Handset equalizer MbN: “Hold”...
  • Page 19: Intercom

    Making/Answering Calls Wait for the paged party to answer. Turning auto intercom on/off R If the paged party does not answer, This feature allows the handset to answer press MBACKN to return to the outside intercom calls automatically when it is called. call.
  • Page 20: Phonebook

    Phonebook To store the name, continue from step 3, Phonebook “Editing entries”, page 21. You can store up to 250 phonebook entries Storing caller information to the and assign a name (16 characters max.) and phonebook up to 3 phone numbers to each (24 digits max. each).
  • Page 21: Chain Dial

    Phonebook Press the dial key (0 to 9, or #) MbN: “<Save>” a MOKN a MOFFN which contains the character you are searching for (page 47). Erasing entries MbN: Scroll through the phonebook if necessary. a M Erasing an entry To search by query You can narrow down the search to enter Find the desired entry (page 20).
  • Page 22: Speed Dial

    Phonebook MbN: “Erase” a MOKN Speed dial MbN: “Yes” a MOKN a MOFFN You can assign 1 phone number to each of the dial keys (1 to 9) on the handset. Viewing an entry/Making a call Press and hold the desired speed dial key Adding phone numbers to speed (1 to 9).
  • Page 23: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call #338 New Message Alert – On/Off <Off> Outgoing Call – – Notification to Outgoing Call Activate – Remote Code <Inactivate> Base Unit Beep #339 <Off> Settings 2-9 Rings #211 Number of Rings <8 Rings>...
  • Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Ringtone – <Ringtone 5> #163 – (Intercom) (Handset) Do Not Disturb On/Off #238 Mode <Off> Start/End <23:00/06:00> #237 Ring Delay 30 sec. #239 <60 sec.> 90 sec. 120 sec. No Ringing Select Category Category 1-9 #241 *1, *5...
  • Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume Off-6 <6> #160 – (External) – Handset Ringer Volume Off-6 <3> #G160 – (External) – Base Unit Ringer Volume 1-6 <6> #175 – (Intercom) (Handset) Ringtone <Ringtone 1>...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Talking Caller ID Handset <On> #162 <On> #G162 Base Unit Finder1 #6561 – Key Finder Setup Change Name – 1:Add New Device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add New Device (for Finder2) #6564 Finder4 –...
  • Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Display Setup <Wallpaper1> #181 – Wallpaper <On> #198 – Clock <Colour1> #182 – Display Colour Colour2 <Multi Items> #192 – Display Mode Single Item Key Backlight <On> #276 – <On> #191 – LCD in charging (LCD backlight) Handset Name –...
  • Page 29 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #139 Cancel Base Language Display <English> #110 Main menu: “Display Setup” Sub-menu 1 Sub-menu 2 Settings Code Wallpaper – <Wallpaper1> #181 – Clock – <On> #198 – Display Colour – <Colour1> #182 –...
  • Page 30: Alarm

    Programming – pressing MDETAILN, or – pressing MMENUN a MbN: “Detail” a MOKN *11 You can set the handset display backlight while on charge. – “On”: Backlight is on (dimmed). – “Off”: Backlight turns off after 10 seconds of charging. *12 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.
  • Page 31: Do Not Disturb Mode

    Programming MMENUN (right soft key) #239 Do not disturb mode MbN: Select the desired setting. a MOKN a MOFFN Do not disturb mode allows you to select a Note: period of time during which the handset will not ring for outside calls. This feature is useful R When the answering system answers the for time periods when you do not want to be call, this feature does not work.
  • Page 32: Baby Monitor

    Programming MbN: “Single Number” or “Range of Storing unwanted callers Numbers” a MOKN Storing a single phone number MbN: Select the desired entry. R To exit, press MOFFN. Important: To edit a number: R You must include the area code when MEDITN a Edit the number.
  • Page 33 Programming Note: MbN: Select “External” to monitor from an outside line. a MEDITN a R Both the monitored and monitoring MADDN handsets must select the same base unit in order to use the baby monitor feature MbN: “Phonebook” a MOKN (page 36).
  • Page 34: Other Programming

    Programming n When monitoring from an outside line: MMENUN a MbN: “Edit” a MOKN Answer the call. Edit the name if necessary. a MOKN If you want to respond from your monitoring phone, press #1 using tone dialling. Edit the phone number if necessary. a You can turn off the baby monitor feature MOKN 2 times by pressing #0.
  • Page 35: Registering A Unit

    Programming Enter the base unit PIN (default: “0000”). Enter the current 4-digit base unit PIN (default: “0000”). R If you forget your PIN, see page 51. MbN: Select the handsets to be restricted. Enter the new 4-digit base unit PIN. a a MSELECTN MOKN R “...
  • Page 36 You can increase the signal range of the base unit by using a DECT repeater. Please use Selecting a base unit only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for When “Auto” is selected, the handset details.
  • Page 37 Programming Base unit: To exit the registration mode, press MLOCATORN. Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGJ32xE(en)_0305_ver011.pdf 2015/03/05 14:31:40...
  • Page 38: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Talking Caller ID Caller ID features, you must subscribe to a Caller ID service.
  • Page 39 Caller ID Service MMENUN a MbN: “Detail” a MOKN R If the entry has already been viewed or answered, “ ” is displayed. Editing a caller’s phone number MCN CID MbN: Select the desired entry. a MMENUN MbN: “Edit & Call” a MOKN Edit the number.
  • Page 40: Answering System

    Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN (right soft key) #327 message but not to record caller messages by To turn off:...
  • Page 41: Listening To Messages

    Answering System messages are not recorded and the unit Operating the answering system plays a different pre-recorded greeting during playback message asking callers to call again. Operation Resetting to a pre-recorded greeting MjN or MkN Adjust the speaker volume message Repeat message If you change into a pre-recorded greeting Skip message...
  • Page 42: Advanced New Message Alerting Features

    Answering System To listen to all messages: Operation MMENUN (right soft key) #324 Turn answering system off When finished, press MOFFN. Erase currently playing Note: message R To switch to the receiver, press M Erase all messages Reset to a pre-recorded Listening to messages from the greeting message message list...
  • Page 43 Answering System beeps 2 times every minute until you listen to Enter the desired name (16 characters the messages, if the “Base Unit Beep” max.). a MOKN setting is turned on. The default setting is Enter the desired number (24 digits “Off”.
  • Page 44: Remote Operation

    Answering System – “Activate”: You must enter your remote Important: access code and then press 4 to play new R In order to operate the answering system message. remotely, you must first set a remote MMENUN (right soft key) #338 access code.
  • Page 45: Answering System Settings

    Answering System by pressing M N on the handset. Call Operation screening can be set for each handset. The Skip message default setting is “On”. (during playback) MMENUN (right soft key) #310 Play new messages MbN: Select the desired setting. a MOKN Play all messages a MOFFN Play greeting message...
  • Page 46 Answering System the number of rings required to activate the voicemail service provided by your phone service provider before changing this setting. – Change the number of rings of the voicemail service so that the answering system can answer the call first. To do so, contact your phone service provider.
  • Page 47: Useful Information

    Useful Information Voicemail service Voicemail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your phone service provider, not your telephone.
  • Page 48 Useful Information Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Helpline Tel.
  • Page 49: Error Messages

    Useful Information Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link to base. R The handset has lost communication with the base unit. Move Reconnect main closer to the base unit and try again.
  • Page 50 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 11). R Fully charge the batteries (page 11).
  • Page 51 Useful Information Problem Cause/solution I cannot register a handset R The maximum number of base units (4) is already registered to to a base unit. the handset. Cancel unused base unit registrations from the handset (page 36). R The maximum number of handsets (6) is already registered to the base unit.
  • Page 52 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17, 26). R Do not disturb mode is turned on. Turn it off (page 31). R If the handset is registered to multiple base units, the handset may not be able to make or receive calls or communicate with the base unit when the following conditions are met.
  • Page 53 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 40). new messages. R The message memory is full. Erase unwanted messages (page 41). R The recording time is set to “Greeting Only”. Change the setting (page 46).
  • Page 54: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.
  • Page 55: Index

    Index Error messages: 49 First ring: 26 Index Handset Deregistration: 36 Additional base units: 35 Locator: 14 Additional handsets: 35 Name: 34 Alarm: 30 Registration: 35 Answering calls: 17 Hold: 18 Answering system: 40 Call screening: 45 Intercom: 19 Erasing messages: 41, 42, 45 Key finder: 25, 27 Greeting message: 40 Key lock: 19...
  • Page 56 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

This manual is also suitable for:

Kx-tgj320eKx-tgj323eKx-tgj324e

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