Panasonic KX-TG4321 Operating Instructions Manual

Panasonic KX-TG4321 Operating Instructions Manual

5.8 ghz expandable digital cordless answering system with 2/3/4 handsets
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Model shown is KX-TG4321.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.

Operating Instructions

5.8 GHz Expandable Digital Cordless
Answering System
KX-TG4321
Model No.
with 2 Handsets
KX-TG4322
Model No.
with 3 Handsets
KX-TG4323
Model No.
5.8 GHz Digital Cordless
Answering System
with 4 Handsets
KX-TG4324
Model No.

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Summary of Contents for Panasonic KX-TG4321

  • Page 1: Operating Instructions

    Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Operating Instructions 5.8 GHz Expandable Digital Cordless Model No.
  • Page 2: Table Of Contents

    Introduction Product information ....3 Accessory information ... . . 4 For your safety ....6 Important safety instructions .
  • Page 3: Introduction

    Product information Thank you for purchasing a new Panasonic digital cordless phone. Notable differences between the models KX-TG4321 series Base unit Model No. Part No. KX-TG4321 KX-TG4321 KX-TG4322 KX-TG4321 KX-TG4323 KX-TG4321 KX-TG4324 KX-TG4321 *1 Feature differences: Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 5).
  • Page 4: Accessory Information

    Handset cover PNYNTGA430BR Charger/ PNLC1001ZB AC adaptor for charger/ PQLV209T *1 See page 5 for replacement battery information. *2 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/help Quantity KX-TG 4321 KX-TG KX-TG 4322 4323 –...
  • Page 5: Expanding Your Phone System

    Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item T-adaptor Battery back-up power supply Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Order No.
  • Page 6: For Your Safety

    These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262). L Never touch the plug with wet hands. Danger of electric shock exists.
  • Page 7: Important Safety Instructions

    SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise- free communications, place your base unit: – at a convenient, high, and central...
  • Page 8 L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. For assistance, please visit http://www.panasonic.com/help Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder.
  • Page 9: Preparation

    {8} (Skip) H MIC (Microphone) I {6} (Play) Message indicator J {LOCATOR} {INTERCOM} K {ANSWER ON} ANSWER ON indicator For assistance, please visit http://www.panasonic.com/help Handset A Speaker B {MENU} C Soft keys D {C} (TALK) E {s} (SP-PHONE: Speakerphone) F Dial keypad...
  • Page 10: Display

    (C). Base unit L Use only the supplied Panasonic AC adaptor PQLV207. L Use only the supplied telephone line {>} cord. Using another telephone line cord may not allow the unit to work properly.
  • Page 11: Battery Installation And Replacement

    Panasonic T-adaptor (page 5). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. If you subscribe to a DSL/ADSL service...
  • Page 12: Battery Charge

    L While charging, “Charging” is displayed and the charge indicator on the handset lights up. When the batteries are fully charged, “Charge completed” is displayed. For assistance, please visit http://www.panasonic.com/help Base unit: Charger *1 KX-TG4322/KX-TG4323/ KX-TG4324 Note: L It is normal for the handset to feel warm during charging.
  • Page 13: Symbols Used In These Operating Instructions

    In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. For assistance, please visit http://www.panasonic.com/help Symbols used in these operating instructions Symbol...
  • Page 14: Setting Up The Unit Before Use

    “Pulse”: For rotary/pulse dial service. {MENU} i {#}{1}{2}{0} {V}/{^}: Select the desired setting. {Save} i {OFF} For assistance, please visit http://www.panasonic.com/help Date and time {MENU} i {#}{1}{0}{1} Enter the current month, date, and year by selecting 2 digits for each.
  • Page 15: Making/Answering Calls

    Erasing a number in the redial list {REDIAL} {V}/{^}: Select the desired phone number. For assistance, please visit http://www.panasonic.com/help {Erase} i {Yes} i {OFF} Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service.
  • Page 16: Useful Features During A Call

    L If another phone is connected to the same line (page 11), you can also take the call by lifting its handset. For assistance, please visit http://www.panasonic.com/help Mute While mute is turned on, you can hear the other party, but the other party cannot hear you.
  • Page 17: Call Share

    Note: L A maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions. For assistance, please visit http://www.panasonic.com/help L While handset clarity booster is turned on, the maximum number of participating parties may decrease.
  • Page 18: Shared Phonebook

    T U V 8 w x y z W X Y Z 9 0 Space For assistance, please visit http://www.panasonic.com/help L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.
  • Page 19: Chain Dial

    {PAUSE} to add pauses after the number and PIN as necessary (page 15). L If you have rotary/pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. For assistance, please visit http://www.panasonic.com/help...
  • Page 20: Programming

    L See page 22 for the default settings. Main menu Message play V.M. access Night mode Ringer setting Set date & time Customer support For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – – On/Off Start/End Ringer volume Ringer tone Date and time...
  • Page 21 Main menu Initial setting *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help Sub-menu 1 Set answering Voice Mail Message alert...
  • Page 22 Night mode {2}{3}{8} (On/Off) Night mode {2}{3}{7} (Start/End) Recording time {3}{0}{5} Remote code {3}{0}{6} For assistance, please visit http://www.panasonic.com/help Setting code {1}: Once {2}: Daily {0}: <Off> {1}: On {0}: <Off> {1}: <On> {0}: Off – – – {1}: <English>...
  • Page 23 *6 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call. For assistance, please visit http://www.panasonic.com/help Setting code {2}–{7}: 2–7 rings <4>...
  • Page 24 “A”. *8 This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first. For assistance, please visit http://www.panasonic.com/help...
  • Page 25: Special Instructions For Programmable

    {>} to move the cursor to the digit, then make the correction. Turning night mode on/off {MENU} i {#}{2}{3}{8} For assistance, please visit http://www.panasonic.com/help {V}/{^}: Select “On” or “Off”. i {Save} i {OFF} Note: L When the night mode is turned on, “Night mode”...
  • Page 26: Registering A Unit

    Up to 4 handsets can be registered to the base unit. Important: L See page 5 for information on the available model. For assistance, please visit http://www.panasonic.com/help Registering a handset to a base unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, register the handset.
  • Page 27: Caller Id Service

    For assistance, please visit http://www.panasonic.com/help Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook.
  • Page 28: Caller Id Number Auto Edit

    – When the call is being received, the Caller ID number is displayed in the same Format as the Edited Number. For assistance, please visit http://www.panasonic.com/help – After the call is ended, the phone number of the caller, when reviewed from the Caller list, is displayed in the same Format as the Edited Number.
  • Page 29 {Save} L If there is name information for the caller, go to step 5. Enter the name (16 characters max.; page 18). i {Next} i {Save} {OFF} For assistance, please visit http://www.panasonic.com/help...
  • Page 30: Answering System

    – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. For assistance, please visit http://www.panasonic.com/help Turning the answering system on/off Press {ANSWER ON} to turn on/off the answering system.
  • Page 31: Listening To Messages Using The Base Unit

    Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. For assistance, please visit http://www.panasonic.com/help Listening to messages using the base unit When new messages have been recorded, the message indicator on the base unit flashes.
  • Page 32: Listening To Messages Using The Handset

    Skip message (during playback) Play new messages Play all messages Turn answering system on Stop playback For assistance, please visit http://www.panasonic.com/help {*}{4} or {Erase} {*}{5} *1 If pressed within the first 5 seconds of a message, the previous message is played.
  • Page 33: Remote Operation

    Follow the voice guidance prompts as necessary or control the unit using remote commands (page 33). When finished, hang up. For assistance, please visit http://www.panasonic.com/help Voice guidance When the English voice guidance is selected During remote operation, the unit’s voice...
  • Page 34: Answering System Settings

    When the answering system picks up, press {*} to skip the greeting message and record your message after the beep. For assistance, please visit http://www.panasonic.com/help Answering system settings Number of rings before the unit answers calls You can change the number of times the phone rings “Ring count”...
  • Page 35: Message Alert

    The unit plays the pre-recorded greeting-only message asking callers to call again if your own greeting-only message is not recorded. For assistance, please visit http://www.panasonic.com/help Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded.
  • Page 36: Voice Mail Service

    {PAUSE} to add pauses (page 15) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. For assistance, please visit http://www.panasonic.com/help Example: 1-222-333-4444 PPPP VM access Pauses Password...
  • Page 37 If you want to use another phone to listen to voice mail messages, you have to dial your access number manually. For assistance, please visit http://www.panasonic.com/help...
  • Page 38: Intercom/Locator

    {INTERCOM} L All registered handsets beep. L To stop paging, press {INTERCOM}. When you finish talking, press {INTERCOM}. For assistance, please visit http://www.panasonic.com/help Answering an intercom call Handset Press {C} to answer the page. When you finish talking, press {OFF}.
  • Page 39: Handset Locator

    To stop paging: Base unit: Press {LOCATOR}. Handset: Press {INTERCOM}, then press {OFF}. Note: L When the ringer volume for outside calls is set to off (page 23), the handset rings at a low level for paging. For assistance, please visit http://www.panasonic.com/help...
  • Page 40: Useful Information

    (A). Connect the AC adaptor cord and telephone line cord (B). Hook For assistance, please visit http://www.panasonic.com/help Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.
  • Page 41 83 mm 102 mm (4 inches) inches) To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). For assistance, please visit http://www.panasonic.com/help Charger Available for: KX-TG4322/KX-TG4323/ KX-TG4324 (120 V AC, 60 Hz) 83 mm...
  • Page 42: Error Messages

    No link to base. Reconnect AC adaptor. Phonebook full Store VM access# For assistance, please visit http://www.panasonic.com/help Cause/solution L The called handset or base unit is in use. L Other units are in use and the system is busy. Try again later.
  • Page 43: Troubleshooting

    Programmable settings Problem I have changed the display language to a language I cannot read. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure the batteries are installed correctly (page 11). L Fully charge the batteries (page 12). L Check the connections (page 10).
  • Page 44 I cannot make a call. I cannot make long distance calls. For assistance, please visit http://www.panasonic.com/help Cause/solution L A call is being received. Answer the call and start again after hanging up. L The maximum number of handsets (4) is already registered to the base unit.
  • Page 45 I cannot dial the phone number edited in the caller list. Time on the unit is shifted. For assistance, please visit http://www.panasonic.com/help Cause/solution L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details.
  • Page 46 I cannot operate the answering system. I cannot operate the answering system remotely. For assistance, please visit http://www.panasonic.com/help Cause/solution L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
  • Page 47 When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom. Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices.
  • Page 48: Fcc And Other Information

    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a For assistance, please visit http://www.panasonic.com/help REN of 0.3). If this equipment causes harm to the telephone network, the telephone...
  • Page 49 Privacy of communications may not be ensured when using this phone. For assistance, please visit http://www.panasonic.com/help CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this...
  • Page 50 FCC RF exposure requirements. Notice L FCC ID can be found inside the battery compartment or on the bottom of the units. For assistance, please visit http://www.panasonic.com/help Notice ENERGY STAR As an NERGY Panasonic has determined that this...
  • Page 51: Specifications

    L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/help 5 °C – 40 °C (41 °F – 104 °F) 5.76 GHz – 5.84 GHz Approx.
  • Page 52: Customer Services

    Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 53: Warranty

    Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For assistance, please visit http://www.panasonic.com/help PANASONIC PUERTO RICO, INC.
  • Page 54 Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/help...
  • Page 55: Index

    Index Additional handset: 26 Alarm: 25 Answering calls: 15 Answering system Call screening: 30 Erasing messages: 31, 32, 34 Greeting only: 35 Listening to messages: 31, 32, 33 Number of rings: 34 Recording time: 35 Remote access code: 33 Remote operation: 33 Ring count: 34 Toll saver: 34 Turning on/off: 30, 32, 34...
  • Page 56 Puerto Rico 00985 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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