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TG6521_6522NZ(e).book Page 44 Friday, April 16, 2010 2:15 PM
Useful Information
Caller ID
Problem
Cause/solution
Caller information is
L You must subscribe to a Caller ID service. Contact
not displayed.
L If your unit is connected to any additional telephone
L If you use a DSL/ADSL (JetStream) service, we
L Other telephone equipment such as a monitored
Caller information is
L Depending on your service provider/telephone
slow to display.
L Move closer to the base unit.
Time on the unit has
L Incorrect time information from incoming Caller ID
shifted.
The name stored in
L Edit the phonebook entry name to fit in 1 line of text
the phonebook is not
fully displayed while
an outside call is being
received.
Answering system
Problem
Cause/solution
My own greeting
L Record your own greeting message again (page 31).
message cannot be
properly heard.
I cannot operate the
L Someone is using the unit. Wait for the other user to
answering system.
L A caller is leaving a message. Wait for the caller to
L The handset is too far from the base unit. Move closer.
44
your service provider/telephone company for details.
equipment, remove and plug the unit directly into the
wall socket.
recommend that you contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter installed. We do
not recommend the use of generic DSL/ADSL filters.
Contact your DSL/ADSL provider for details.
Burglar Alarm or the modem in the SKY Digital
decoder may be interfering with this unit. Disconnect
the other equipment and try again.
company, the unit may display the caller's information
at the 2nd ring or later.
changes the time. Set the time adjustment to
"Manual" (off) (page 22).
(page 18).
finish.
finish.
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