Replacing A Drive - Western Digital My Cloud EX2 Ultra User Manual

Replacing a Drive

If you bought a My Cloud EX2 Ultra device without hard drives, or if you are replacing an
existing drive, you may use a drive made by another company. For a list of compatible
drives, go to support.wdc.com.
Important: If you are adding two 8TB capacity and above HDD, the 36W power adapter
should be replaced with a 48W power adapter. To purchase, visit
store.wdc.com.
Removing a Drive
Important: Before getting started, power off the unit and disconnect all of its cables.
Place the unit on a clean and stable surface.
If the My Cloud EX2 Ultra still contains the faulty (drive) you must first remove it before
you can insert the new one.
1. Reveal the hard drives by pressing the indented button on the top of the device and
pulling up the door.
2. Remove the bracket used for holding drives in.
3. Pull the plastic tab at the back of the drive and with your other hand, guide the drive
up and out of the enclosure.
Inserting a Drive
Important: To avoid electrostatic discharge (ESD) problems, ground yourself by touching
metal before handling the device.
Preparing a Drive
The My Cloud EX2 Ultra comes with a bag holding the screws, tabs, and labels needed
for inserting the new drive. For WD replacement drives, you can reuse the parts attached
to the faulty drive.
A standard phillips-head screwdriver is all you need.
Note:
1. Using a screw from the bag, attach a plastic tab to the top hole in the drive's side (on
the right if the green board is facing you).
2. Attach a screw to the corresponding hole on the other side of the drive.
3. Attach label 1 or 2 to the top of the drive. Label 1 is on the left and label 2 is on the
right, when looking down on the top of the unit. There are corresponding numbers on
the cross brace label.
Inserting One or Both Drives
1. Press the indent on the top of the unit to open the door, and then remove the bracket
that holds the drives in.
2. When looking down on the top of the unit with the front panel towards you, If you are
inserting two drives, arrange them so that the connectors at the bottom face in. (The
MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE
USER MANUAL
REPLACING A DRIVE
101