Replacing a Drive
12
Identifying a Faulty Hard Drive
Replacing a Drive
Returning a WD Drive
The My Cloud EX2 device is a limited user-serviceable product that allows you to replace the
hard drives in the enclosure. You can use WD hard drives or another brand's hard drive.
Note:
Important:
assemblies into the unit's enclosure. Visit
base for Knowledge Base Answer ID 8 to get detailed instructions on obtaining a
replacement drive for this product.
Following are instructions for replacing a faulty drive or, if your WD My Cloud EX2 model did
not come with drives, for inserting drives.
Identifying a Faulty Hard Drive
If the LEDs on the unit are flashing or you have received an alert, a hard drive may be faulty.
To determine which drive is faulty, do the following:
1. On the dashboard's navigation panel, click Storage, and then click Disk Status.
WD MY CLOUD EX2 PERSONAL CLOUD STORAGE
USER MANUAL
For a complete list of compatible drives, visit wd.com/mycloudex2
For best performance, WD recommends inserting WD Red
support.wdc.com
and search the knowledge
REPLACING A DRIVE
TM
hard drive
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