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Model: Soho24B
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas suppli-
er's instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer's instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12
Owner's Manual
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
Installation and Operation
1

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Summary of Contents for Heat & Glo Soho24B

  • Page 1 Technologies suggests NFI certifi ed or factory trained This appliance is only for use with the type(s) of gas indicated professionals, or technicians supervised by an NFI on the rating plate. certifi ed professional. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 2 BTUH: 00,000 00,000 00,000 00,000 MIN. MIN. INPUT INPUT BTUH: BTUH: 00,000 00,000 00,000 00,000 Serial Serial ORIFICE ORIFICE SIZE: SIZE: #XXXXX #XXXXX #XXXXX #XXXXX XXXXXXXX XXXXXXXX (Serie): (Serie): Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 3: Table Of Contents

    K. Install Horizontal Termination Cap ....27  = Contains updated information. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 4: Listing And Code Approvals

    Soho24 (NG) 12,600 with ground-fault circuit-interrupter protection, in compliance with the applicable electrical codes, when it is installed in 13,000 locations such as in bathrooms or near sinks. Soho24LP 11,700 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 5: Requirements For The Commonwealth Of Massachusetts

    “GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”. Connection section additional Commonwealth of Massachusetts requirements. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 6: Getting Started

    Flat blade screwdriver Electric drill and bits (1/4 in.) Plumb line Safety glasses Level 1/2 - 3/4 inch length, #6 or #8 Self-drilling screws Manometer Voltmeter Tape measure Caulking material (300ºF minimum continuous exposure rating) Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 7: Framing And Clearances

    In addition to these framing dimensions, also reference the following sections: • Clearances and Mantel Projections (Section 3B). • Vent Clearances and Framing (Section 6). Figure 3.1 Appliance Locations Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 8: Constructing The Appliance Chase

    Front of Opening Opening Opening Opening Platform to Ceiling Floor Flooring Appliance Appliance Appliance (Vent Pipe) (Height) (Depth) (Width) Height 8-5/8 11-1/2 30-1/8 Inches 1118 Figure 3.2 Clearances to Combustibles Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 9: Termination Locations

    In a staggered installation with both gas and wood or fuel oil terminations, the wood or fuel oil termination cap must be higher than the gas termination cap. Figure 4.3 Multiple Vertical Termination Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 10 2 sides beneath the fl oor. venting system does not meet these requirements.  • Vinyl protection kits are suggested for use with vinyl siding. Figure 6.3 Minimum Clearances for Termination Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 11: Vent Information And Diagrams

    A length of straight pipe is allowed between two 45º elbows (see Figure 5.1). SLP6A 2 - 6 51 - 152 SLP12A 2 - 12 51 - 305 Figure 5.2 SLP Pipe Effective Length Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 12: Vent Diagrams

    1.1 m 6-1/2 ft. 1.9 m 5-1/2 ft. 1.7 m 15-1/2 ft. 4.7 m = 48 ft. (14.6 m) Maximum = 15-1/2 ft. (4.7 m) Maximum INSTALLED Figure 5.4 HORIZONTALLY Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 13 Max = V . If V = 0, then H Max = 1-1/2 ft. (38 mm) ) cannot exceed 15 ft. (4.6 m) when using appropriate V Figure 5.5 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 14 5-1/2 ft. 1.7 m 15 ft. 4.6 m = 38 ft. (11.6 m) Max. *No specifi c restrictions on this value EXCEPT cannot exceed 38 ft. (11.6 m) Figure 5.7 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 15 = 37 ft (11.3 m) Maximum *No specifi c restrictions on this value EXCEPT V1 + V2 + H1 + H2 cannot exceed 37 ft. (11.3 m) INSTALLED HORIZONTALLY Figure 5.8 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 16: Vent Clearances And Framing

    * Shows center of vent framing hole for top venting. The center of the hole is one (1) inch (25.4 mm) above the center of the horizontal vent pipe. Figure 6.2 Exterior Wall Hole Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 17: Vertical Penetration Framing

    INSTALL ATTIC INSULATION SHIELDS BEFORE OR AFTER INSTALLATION OF VENT SYSTEM 3 FASTENERS PER SIDE CEILING FIRESTOP CEILING FIRESTOP INSTALLED BELOW CEILING INSTALLED ABOVE CEILING Figure 6.4 Installing the Attic Shield Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 18: Install Attic Insulation Shield

    • Bend all tabs inward 90º around the top of the shield. These tabs must be used to prevent blown insulation from getting between the shield and vent pipe, and to maintain air space clearance. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 19: Appliance Preparation

    This is a view from the front of the unit when the elbow heat shield is properly in place. Figure 7.1 ROPE RING ROPE RING An elbow heat shield is attached to the Soho24B. Do not remove this heat shield. SUPPORT TAB SUPPORT TAB ROPE RING ROPE RING Figure 7.4...
  • Page 20: Installation Of Non-Combustible Facing Material

    31.7" authorization by Hearth & Home Technologies. Figure 7.6 Complete Installation of Non-combustible Facing Material NON-COMBUSTIBLE FACING MATERIAL SUPPLIED LEFT SIDE OF APPLIANCE Figure 7.7 Attaching Non-combustible Facing Material Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 21: Securing And Leveling The Appliance

    • Do NOT notch into the framing around the appliance spacers. Failure to keep insulation, framing or other material away from the appliance may cause fi re. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 22: Installing Vent Pipe

    Use care when removing termination cap from slip pipe. If slip section seals are broken during removal of the termination cap, vent may leak. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 23: Assemble Slip Sections

    • Only outer pipes are sealed, sealing the inner fl ue is not required. • All unit collar, pipe, slip section, elbow and cap outer fl ues shall be sealed. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 24: Disassemble Vent Sections

    Locate the hole and mark the outline of the cathedral ceiling support box on the outside roof. • Remove shingles or other roof covering as necessary to Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 25: Install Metal Roof Flashing

    • Caulk the overlap seam of any exposed pipe sections that are located above the roof line. Figure 8.14 Assembling the Storm Collar Around the Pipe Figure 8.14 Assembling the Storm Collar Around the Pipe Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 26: Install Vertical Termination Cap

    • Once the pipe section and the termination cap have been connected, slide the wall thimble up to the interior wall surface and attach with screws provided. See Figure 8.16. Figure 8.16 Wall Thimble Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 27: Install Horizontal Termination Cap

    1-1/2 IN. (38 MM) MIN. HEAT SHIELD OVERLAP WALL SHIELD FIRESTOP SLIP SECTION CAN BE EXTENDED INNER VENT SHEATHING OUTER VENT INTERIOR EXTERIOR Figure 8.17 Venting through the wall Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 28: Gas Information

    Natural Gas Propane 5.0 inches 11.0 inches Minimum inlet pressure w.c. w.c. 14.0 inches 14.0 inches Maximum inlet gas pressure w.c. w.c. 3.5 inches 10.0 inches Manifold pressure w.c. w.c. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 29 Fire hazard. Do NOT change the valve settings. • This valve has been preset at the factory. • Changing valve settings may result in fi re hazard or bodily injury. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 30: Electrical Information

    Note: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code, CSA C221.1. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 31: Junction Box Installation

    • Feed the necessary length of wire through the connector. through this opening into the valve compartment. • Make all necessary wire connections to the junction box/ receptacle and reassemble the junction box/receptacle to the outer shell. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 32: Finishing

    • Sheetrock, wood or other combustibles must NOT be used as sheathing or facing in the non-combustible zone. • See Section 11 for proper clearances. • See Section 1 for combustible/non-combustible defi nitions. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 33: Installation Of Non-Combustible Facing Materials

    Do not operate the fi replace during the drywall fi nishing process. Allow the fi nish coat to cure for at least 24 hours prior to using the appliance. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 34: Appliance Setup

    • Using non-listed accessories voids warranty. • Using non-listed accessories may result in a safety hazard. • Only Hearth & Home Technologies approved accessories may be used safely. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 35: Positioning Stones

    Figure 1. 2137-936C Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 36 Figure 1 is still free of stones. Figure 12.8. Step 7. Carefully remove the stone placement jig making sure that no stones fall into the pilot area. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 37: Glass Assembly

    Replace the glass door on the appliance. Pull out and latch the two glass assembly latches into the groove on the glass frame. GLASS ASSEMBLY BOTTOM LATCH Figure 12.10 Glass Assembly Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 38: Operating Instructions

    • Only use glass door certifi ed for use with appliance. • Glass replacement should be done by qualifi ed technician. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 39: Lighting Instructions (Ipi)

    For additional information on operating your Hearth & Home Technologies fi replace, please refer to www.fi replaces.com. Final inspection by Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 40: After Appliance Is Lit

    Is it normal to see the pilot fl ame burn turned off. Some optional control systems available with IPI models may allow pilot fl ame to continually? remain lit. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 41: Troubleshooting

    Polish sensor rod with fi ne steel wool. c. Module is not Verify that module is securely grounded to metal chassis of appliance. Verify that grounded. wire harness is fi rmly connected to module. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 42 Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in. large. c. Module is not Verify module is securely grounded to metal chassis of appliance. grounded. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 43: Maintaining And Servicing Appliance

    Clean: • Glass • Air passageways, grilles, control compartment • Burner, burner ports Risk of: • Fire • Delayed ignition or explosion • Exposure to combustion fumes • Odors Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 44 1. Verify operation of remote. 2. Replace batteries in remote transmitters and battery-powered receivers. 3. Verify batteries have been removed from battery back-up IPI systems to prevent premature battery failure or leaking. Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 45: Reference Materials

    ACCESS Appliance Dimensions Table Location Inches Millimeter Location Inches Millimeter 29-1/8 11-1/2 25-9/32 11-1/2 37-3/16 29-3/16 5-9/16 4-1/8 6-5/8 2-3/16 4-1/2 3-3/4 32-3/4 2-1/4 23-1/16 Figure 16.1 Appliance Dimensions Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 46: Vent Components Diagrams

    (356 mm) DRC-RADIUS Cap Shield 11-5/8 in. (295 mm) 12-1/8 in. 7-1/8 in. (308 mm) (181 mm) 5-3/4 in. (146 mm) COOL-ADD Cap Shield Figure 16.1 SLP Series Vent Components Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 47 8-11/16 in. 1-1/2 in. 12 in. 5-1/2 in. 220 mm 38 mm 305 mm 146 mm SLP-WS SLP-FS Wall Shield Firestop Ceiling Firestop Figure 16.2 SLP Series Vent Components Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 48 Wall Thimble-Black ASSEMBLY SL-2DVP SLP90 PVK-80 NOTE: Use the vertical termination baffle (For use on Intellifire with the PVK-80. See Figure 5.6. appliances only) Figure 16.3 SLP Series Vent Components Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 49 1 in. (25 mm) 13-1/2 in. 343 mm 7-3/4 to 10-3/8 in. (197 to 264 mm) DVP-FBHT SLK-SNKD Horizontal Snorkel Termination Cap Termination Cap Figure 16.3 SLP Series Vent Components Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 50: Service Parts

    3 years Firebox and heat exchanger Lifetime All replacement parts 90 Days beyond warranty period See conditions, exclusions, and limitations on next page. 4021-645C 12-29-10 Page 1 of 2 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 51 D. Limited Lifetime Warranty (continued) WARRANTY CONDITIONS: WARRANTY EXCLUSIONS: This warranty is void if: LIMITATIONS OF LIABILITY: 4021-645C 12-29-10 Page 2 of 2 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...
  • Page 52: Contact Information

    5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending. 2000-945 Printed in U.S.A. - Copyright 2012 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12...

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