Page 1 9 5 0 0 P O R TA B L E T E L E P H O N E U S E R ’ S G U I D E...
Page 3 Antenna Lock Release Button Signal Strength Indicator Volume Keys Display Indicators Alphanumeric Keypad SIM Card Port Keypad Cover Current State of Service Indicator Earpiece Real Time Clock Battery Level Indicator Display SIM Card Eject Special Keys Battery Compartment/ Cellular Cassette Port Special Keys Microphone Accessory...
Page 4: Table Of Contents
Options Menu Quick Reference Phone Book Personal Numbers Last Ten Calls My Phone Numbers Fixed Dialing One-Touch Dial Settings Call Related Features Show Battery Meter Show Signal Strength Pending Call Drop 1,3,5 Call Forwarding Call Waiting 1,3,5 Call Barring Messages Menu Call Voicemail Received Messages Message Settings...
Page 5: Welcome
The future of global telecommunications is here—a satellite telephone, providing you with communication all over the world. The company that brought you the world’s first commercially available cellular phone has done it again! Motorola proudly introduces its ® Satellite Series™ 9500 Portable Phone for the Iridium system.
Page 6 Monday through Friday7AM to 7PM (CST) + designates international dialing access code , VibraCall, and Satellite Series are registered trademarks of Motorola, Inc. Iridium, the Iridium logo, and Iridium World Service are registered trademarks and/or service marks of Iridium LLC.
Page 7 Contents Welcome ..........1 Safety Information .
Page 8: Call Forwarding 1
Managing the Phone Book .......69 Entering the Phone Book Menu ......70 Phone Book Feature Overview .
Page 9: Lifetime Timer
Customizing Phone Features ......131 Entering the Phone Setup Menu ......132 Phone Setup Feature Overview .
Page 10 Menu Quick Reference ....... . .191 Phone Book Menu ........192 Call Related Features Menu .
Page 11: Safety Information
Safety Information Exposure to Radio Frequency Signals Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.
Page 12: Phone Operation
Phone Operation NORMAL POSITION: Hold the phone as you would any other telephone. Make sure the antenna is extended fully and rotated to either the left or right detente. The antenna should be vertical to the ground and have a clear view of the sky.
Page 13 Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six (6) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
Page 14: Blasting Areas
Aircraft Airline regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft. Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a blasting area or in areas posted: •...
Page 15: Overview
Overview This chapter provides an overview of your new satellite phone. What You’ll Learn • overview of the user’s guide • overview of the satellite phone • overview of the phone’s indicators • overview of the original Satellite Series™ accessories Overview...
Page 16: Guide Overview
Guide Overview Understanding the Guide Modes Throughout this guide there are features that apply only to satellite mode and features that apply only to cellular mode (when you have an optional Cellular Cassette installed). For information on switching modes, see “Selecting a Mode” on page 169. These conventions alert you to these features.
Page 17 What’s in the Guide? As you explore your 9500 Portable Phone, use this guide to see what key to press and what happens when you press it. Here is what you’ll learn in each chapter: Chapter Getting Started Using Your Phone...
Page 18: Phone Overview
Phone Overview Antenna Lock Release Button Signal Strength Indicator Volume Keys Display Indicators Alphanumeric Keypad SIM Card Port Keypad Cover Overview IRIDIUM 12:00 Current State of Service Indicator Earpiece Real Time Clock Battery Level Indicator Display SIM Card Eject Special Keys Battery Compartment/ Cellular...
Page 19: Special Keys
Special Keys Function turns the phone’s power on and off displays messages selects menu settings or options, or initiates and answers calls stores numbers in the phone book recalls numbers from the phone book enters the Quick Access Menu when you are in satellite mode enters the Options Menu and scrolls forward through menu features clears characters from the screen or exits the Options Menu <...
Page 20: Accessory Connector
Insert an optional Cellular Cassette onto the back of the phone. The Cellular Cassette connector is located underneath the battery compartment cover next to the battery. The Cellular Cassette interfaces with your 9500 Portable Phone so that you can use it on the local cellular network. Keypad Cover Rotate and extend the antenna and open the keypad cover to answer an incoming call in satellite mode.
Page 21: The Indicators
The Indicators Current State of Service Light The current state of service light is located at the top of your phone. With the keypad cover closed, this LED status indicator provides information on your phone’s current state of service depending on your current mode.
Page 22: Display Indicators
Display Indicators Indicator Description Signal Strength Indicator indicates the strength of the signal from the network. The more segments displayed in the bar graph, the stronger the signal. When you are in satellite mode, you can also check the strength of the signal at any time through the menu. See page 111.
Page 23 Indicator Description Home System Indicator appears when you are in your home cellular system (when you have the appropriate Cellular Cassette inserted) or when the phone has successfully registered with the Iridium satellite system. Roam Indicator appears when you are roaming on a cellular system (when you have the appropriate Cellular Cassette inserted).
Page 24: Desktop Charger
(with included plastic insert) • Back pocket charges any Motorola Satellite Series or StarTAC wireless phone battery • Rapid 3-hour charge time for standard battery • At-a-glance LED indicator lights show current charging status for each charging pocket •...
Page 25 Controller provides proper voltage by regulating energy ﬂow between Solar Charger and phone • Convenient, self-storing cable connector Auto Accessory Adapter Restores full battery power for 9500 Portable Phone operation or Desktop Charger functions from any operating vehicle (using standard 12-volt accessory port) •...
Page 26 Batteries Standard Capacity Lithium Ion Battery High Capacity Lithium Ion Battery Ultra High Capacity Lithium Ion Battery All talk and standby times are approximate and depend on network configuration, signal strength and the features selected. StarTAC Adapter Overview Provides up to 2 hours of talk time or 16 •...
Page 27 • attached 1.5-meter cable Antenna Adapter Provides required external antenna connection to 9500 Portable Phone or 9570 Portable Dock and is compatible with the Portable Auxiliary Antenna. Carry Accessories Leather Holster This high-quality leather case helps protect the phone.
Page 28 Cellular Cassettes • When attached to the back of the 9500 Portable Phone, Cellular Cassettes enable dual mode satellite and cellular operation. • Cellular Cassettes are designed to give you one ﬂexible product that enables communication compatibility in areas that support cellular service in conjunction with satellite service.
Page 29: Getting Started
Getting Started Getting started with your new satellite phone is easy. Just charge your new batteries and insert your phone’s SIM (Subscriber Identity Module) card. This chapter tells you how. What You’ll Learn • attaching the antenna • installing and charging your battery •...
Page 30: Attaching The Satellite Antenna
Attaching the Satellite Antenna Attach the Antenna Remove the Antenna You may want to remove the satellite antenna to attach an auxiliary antenna, place the portable phone in the 9570 Portable Dock, or if you spend the majority of your time in cellular mode. Getting Started 1.
Page 31: What Is A Sim Card
Iridium satellite system, you can use it in your satellite telephone. You need an optional Cellular Cassette to access your local cellular/PCS service. Keep in Mind: If you are using a GSM SIM card, you...
Page 32: Installing The Sim Card
Installing the SIM Card Make sure your phone is powered off before inserting or removing the SIM card. If you don’t, you may damage the memory on your SIM card. Insert the SIM Card Tip: Make sure the side with the gold plate is facing Remove the SIM Card Getting Started...
Page 33: Removing The Battery Covers
Removing the Battery Covers Your new batteries are shipped uncharged and ﬁtted with protective covers. Save the covers for storing and carrying unused batteries. The covers prevent metal objects from contacting both battery terminals, reducing the risk of injury, or damage from a battery short circuit. Remove the Battery Safety Cover 1.
Page 34: Installing The Battery
Installing the Battery Insert the Battery Keep in Mind: Insert only Motorola-approved batteries in your phone. If you insert an unapproved battery you will see discharge the battery, but you cannot recharge it. Tip: The battery compartment is located on the back of the phone.
Page 35 5. Insert the bottom end of the compartment cover into the slots at the end of the compartment. 6. Snap the cover down into place. If you have an optional Cellular Cassette go to “Installing the Cellular Cassette” on page 39. Getting Started...
Page 36: Remove The Battery
Remove the Battery Tip: The battery compartment is located on the back of the phone. Getting Started 1. Remove or rotate the satellite antenna before removing the battery. (See “Attaching the Satellite Antenna” on page 26.) 2. Press and hold the release latch at the top of the battery compartment cover.
Page 37 5. Pull the battery upward and out of the phone. 6. Insert the bottom end of the battery compartment cover into the slots at the end of the compartment. 7. Snap the cover down into place. 8. Replace the battery cover. See “Attach the Battery Safety Cover”...
Page 38: Charging The Battery
Charging the Battery Any battery that hasn’t been used for a month or more—including new batteries—should be charged for about 3–4 hours before use. With the Desktop Charger You can use the front pocket of the Desktop Charger to charge a battery attached to a phone. You can also charge a spare battery in the rear pocket.
Page 39 With the Internal Charger A battery charger is built right into your phone. Using either the Travel Charger or Auto Accessory Adapter, you can plug the handset directly into a power source to charge the attached battery. 1. Connect the Travel Charger or Auto Accessory Adapter to the phone.
Page 40: Low Battery Warning
Checking the Battery Low Battery Warning When the battery level is low and only a few minutes of talk-time remains, your phone signals you in two ways: Keep in Mind: To help maintain the best battery and phone performance, recharge your battery as soon as possible after you receive the low battery warning.
Page 41 One of the following messages may also appear: Message Description The battery meter doesn’t appear because a battery is not installed; Available the phone is operating from external power. The battery is being charged: • Charging Battery • The battery has completed Fast Charge charging.
Page 42: Battery Information
To dispose of batteries, check with your local recycling center for a battery recycler near you. Never dispose of batteries in fire. Getting Started • Always use Motorola-approved battery chargers. • Always use Motorola-approved batteries (Standard, High Capacity, Ultra High Capacity battery) •...
Page 43: Installing The Cellular Cassette
Installing the Cellular Cassette Insert the Cellular Cassette A Cellular Cassette is an optional module that attaches to your satellite phone to allow it to work with land-based cellular systems. 1. Remove or rotate the satellite antenna before installing the Cellular Cassette. (See “Attaching the Satellite Antenna”...
Page 44 Remove the Cellular Cassette Getting Started 1. Remove or rotate the satellite antenna before removing the Cellular Cassette. (See “Attaching the Satellite Antenna” on page 26.) 2. Press and hold the release latch at the top of the cellular cassette. 3.
Page 45: Using Your Phone
Using Your Phone Read this section to learn how to get up and running with your new satellite phone. What You’ll Learn • turning the phone’s power on and off • holding the phone • placing and receiving calls • determining your own phone number Keep in Mind: If you see a satellite mode.
Page 46: Using Your Phone Feature Overview
Using Your Phone Feature Overview Your feature selection varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes. Feature Adjust Earpiece and Ringer Volume Automatic Redial Call a Number Embedded in a Message...
Page 47: Powering Up The Phone
Powering Up the Phone Turn the Power On and Off To turn your phone’s power on: 1. Insert your SIM card. (See “Insert the SIM Card” on page 28.) 2. Open the keypad cover to expose the keypad. 3. Press and hold off.
Page 48 Message Enter PIN Invalid Batt Insert Card Insert Cassette Check Card Check Cassette Blocked Bad Card See Supplier Standby To conserve energy, your phone may turn off its backlight when you haven’t pressed a key for a several seconds. The light reappears the next time you press a key.
Page 49: Holding The Phone
Holding the Phone 1. Extend the antenna by pulling out on the end of it in the down position. 2. Rotate the antenna to either the left or right detente (the antenna will stop here). IRIDIUM IRIDIUM Left Detente When talking on the phone, the antenna should be vertical to the ground.
Page 50: Placing Calls
Placing Calls To place a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite or cellular network (depending on your mode). See “Accessing the Network” on page 159 for network information. Dial a Number Tip: If you make a...
Page 51: International Dialing
International Dialing To make an international phone call: 1. Press and hold After a few seconds the international dialing preﬁx appears in the display. This allows you to call from any country without knowing the local international access code. 2. Enter the country code followed by the phone number.
Page 52: Ending A Call
Ending a Call To end a call, perform one of the following tasks: Keep in Mind: If you rotate the satellite antenna down and you are in satellite mode, your call will be dropped. Redial Last Number Called Whenever your phone is on standby, you can redial the last number called: Dial Special Characters You can insert special characters in your numbers:...
Page 53: Make An Emergency Call
Dial a Number from the Phone Book Your phone contains a phone book that you can use to store names and telephone numbers. Once you have stored information in your phone book, you can save dialing steps by using: •...
Page 54: What's My Sim Card Phone Number
What’s My SIM Card Phone Number? You can retrieve and display your phone’s number from your SIM card. Tip: Pressing also brings up your phone’s number. Keep in Mind: If you do not see your number(s), they have not be programmed onto your SIM card. Contact your service provider for more information.
Page 55: Receiving Calls
Receiving Calls Receive a Phone Call To receive a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite or cellular network (depending on your mode). See “Accessing the Network”...
Page 56: Unanswered Calls
Ending a Call To end a call, perform one of the following tasks: Keep in Mind: If you rotate the satellite antenna down and you are in satellite mode, your call will be dropped. Satellite If you are away from your phone or choose not to Mode answer a call, your phone displays the message Unanswered Call...
Page 57: Adjusting Earpiece Volume
Adjusting Earpiece Volume To adjust earpiece volume: Increase the volume by pressing the upper • volume key. • Decrease the volume by pressing the lower volume key. As you press the keys, the phone’s speaker demonstrates the new volume level. The bar graph in the display represents the volume level.
Page 58: Adjusting Ringer Volume
Adjusting Ringer Volume Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it. Note: This feature behaves differently based on the mode you are in. Check your mode settings before using this feature.
Page 59: Using In-Call Features
Using In-Call Features Read this section to learn how to get up and running with your new satellite phone. What You’ll Learn • Using Call Waiting • Using Call Holding • Using Call Muting Keep in Mind: If you see a satellite mode.
Page 60: In-Call Feature Overview
In-Call Feature Overview The feature selection varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes. Feature Call Waiting Call Holding Call Muting Phone Flash Your service provider may have similar or additional features.
Page 61: Muting A Call
Muting a Call For privacy during a call, try muting the phone. You hear the party on the other end, but the other party does not hear you. until you see 1. Press 2. Press to select. You will see 3.
Page 62: Using Call Waiting
Using Call Waiting You must subscribe to this network feature through your service provider(s). Note: This feature behaves differently based your mode. Check your mode settings before using this feature. See “Selecting a Mode” on page 169. Satellite If you have subscribed to Call Waiting, you must first Mode activate it through the Options Menu (see page 113).
Page 63 CDMA/AMPS cellular users who have subscribed to this feature, are notified of an incoming call by two beeps. You may see a visual message, depending on your service provider. To handle the call waiting, you must send a phone flash (see page 62 for more information) along with the appropriate feature code provided by your service provider.
Page 64: Placing A Call On Hold
Placing a Call on Hold You must subscribe to this network feature through your service provider(s). Note: This feature behaves differently based on the mode you are in. Check your mode settings before using this feature. See “Selecting a Mode” on page 169.
Page 65 If you want to... Then... End Current Call Press Press Held Call select. End Call that is on Hold The held call is disconnected, the current call remains connected, and you see You may see one of these messages: Message Description Your phone is attempting to switch Trying...
Page 66: Sending A Flash
Sending a Flash Satellite This feature only applies to CDMA/AMPS cellular Mode users. Cellular Many CDMA/AMPS network features (for example, Mode Call Waiting, Call Holding, Call Forwarding) require you to send a “flash” over the air during a call to (CDMA/ access them.
Page 67: Using The Menus
Using the Menus Many of your phone’s features are organized into lists of options called menus . There are three menus: the Options Menu, the Quick Access Menu, and the In-Call Menu. Some of these options give you access to additional lists of options called submenus .
Page 68: Using The Options Menus
Using the Options Menus The Options Menu gives you access to the features and options included with your phone. The submenus that appear under the Options Menu vary depending on your mode setting. See “Selecting a Mode” on page 169. Menu Phone Book Call Related...
Page 69 How the Phone Responds As you scroll through the Options Menu, you will see one of three questions on the bottom line of the display. If your phone asks: If your phone asks... Then... View Options? Select? Quit? Display Icons Chart If you see...
Page 70: Using The Quick Access Menu
Using the Quick Access Menu Satellite The Quick Access Menu is a way to keep your Mode favorite menu options readily accessible. Each digit key, assigned to it. See the chart on page 67 for the default setup. If you know the number of the feature, activating that option takes only two button pushes! If you don’t know the number or want to review your options, just scroll through the icon menu and read...
Page 71 Default Quick Access Settings The list of icons explained below are the default settings and icons for the Quick Access Menu. Find Name searches your Phone Book by the ﬁrst three letters in a name. Check Signal checks the strength of the signal from the satellite network.
Page 72: Using The In-Call Menu
Using The In-Call Menu This menu lets you access speciﬁc features while you are in a call. Because this menu is not available until you are actually in a call you, cannot review it off-line. Entering the In-Call Menu While you are in a call: In-Call Menu Features The In-Call menu dynamically changes depending on the type of call you are in and the mode you have...
Page 73: Managing The Phone Book
Managing the Phone Book Your satellite phone can store up to 100 names and numbers, and your SIM card expands memory capacity even more. Use the dedicated keys or the Options Menu to access the same functions. With the Options Menu you can also access Phone Book maintenance and security features.
Page 74: Entering The Phone Book Menu
Entering the Phone Book Menu To enter the Phone Book menu: Managing the Phone Book 1. Press to scroll forward. < Press to scroll backward or forward. 2. Press when you see: Phone ABC123 Book View Options? 3. Press to scroll through the submenu. <...
Page 75: Phone Book Feature Overview
Phone Book Feature Overview The feature selection in the Phone Book menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes. Feature Add a Phone Book Entry Call, Modify or Erase an Entry...
Page 76: What's On The Phone Book Menu
What’s on the Phone Book Menu? Satellite Mode Managing the Phone Book Phone Book Personal Numbers Find Entry By Name Enter Name: Find Entry By Location Enter Location: Add Entry Add To Phone Memory Add To SIM Card Memory Check Capacity Check Phone Capacity Check SIM Capacity Prevent Access...
Page 77 Phone Book Personal Numbers Find Entry By Name Enter Name: Find Entry By Location Enter Location: Add Entry Add To Phone Memory Add To SIM Card Memory Last Ten Calls Last Calls Made Erase All Numbers My Phone Number(s) Call Number Modify Name Or Number Erase Name And Number Call Number...
Page 78: Organizing Your Phone Book
Organizing Your Phone Book Each name and phone number in your phone book is stored in a numbered memory location. The satellite phone has two types of memory—phone memory and SIM card memory. Personal Numbers Fixed Dial Numbers Phone Number Digits Name Characters Location Numbers...
Page 79 When do I use these numbers? Group the numbers on the list according to when you use them. Most people call a different set of numbers during the day than they do in the evening and on weekends. You can switch One-Touch dialing to your phone’s memory (locations 1–9), your SIM card’s memory (locations 101–109), or to your Fixed Dial List (locations 1–9).
Page 80: Storing Names And Numbers
1-2-3: Getting to Personal Numbers... Press until you see < Press to scroll to < Press to scroll to one of the features described below. Storing Names and Numbers Add an Entry Use the Options Menu Tip: When in satellite mode, numbers must be entered in...
Page 81 Use the Dedicated Keys 1. Enter the phone number you want to store. to begin storing. 2. Press < 3. Press to scroll to the desired memory type Add to SIM Card Memory Phone Memory Enter Number you entered. 4. Press to accept the number.
Page 82: Entering Names
Entering Names You can use the keypad to produce any letter in the alphabet. For example, press letters A, B, or C, as shown: Enter Characters Tip: Press and hold any numeric key to insert a lower case letter. Correct an Entry To make a change: Managing the Phone Book press 1 time to insert an A...
Page 83 Available Characters Use this chart as a guide for producing characters: Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $ Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $ A B C 2 Ä...
Page 84: Using Pauses In Numbers
Using Pauses in Numbers When you call automated systems, a recorded message prompts you for numbers such as PIN numbers and account numbers. You can store these numbers in the same memory location as the automated system’s access number. Separate the numbers with “pauses”—special characters that tell your phone to wait a few seconds before sending additional numbers—and store the string in the...
Page 85 Dial Numbers With Pauses To dial a number with pauses in satellite mode or in GSM cellular mode: 1. Recall the entry. (See “Recalling Entries” on page 83.) 2. Press to place the call. The ﬁrst pause in the number waits until the call is answered.
Page 86: Using Phone Number Preﬁxes
Using Phone Number Prefixes Satellite You can save time when you dial by storing the Mode preﬁxes that you often use. This is sometimes called “postscripting.” Your satellite phone allows you to change or add to Phone Book entries without overwriting them.
Page 87: Recalling Entries
1-2-3: Getting to Personal Numbers... Press until you see < Press to scroll to < Press to scroll to one of the features described below. Recalling Entries Find an Entry by Name Search your Phone Book by the first few letters of the entry.
Page 88 1-2-3: Getting to Personal Numbers... Press until you see < Press to scroll to < Press to scroll to one of the features described below. Find an Entry by Location If you know the location number of the entry, here is an easy way to recall it.
Page 89: Modify A Name Or Number
Calling, Modifying, or Erasing an Entry Once you have selected a Phone Book entry, you can call, change, or erase that entry. Call a Selected Entry 1. Find an entry, and then press “Recalling Entries” on page 83. 2. Press until you see then press followed by the number you dialed.
Page 90: Checking Phone Book Capacity
1-2-3: Getting to Personal Numbers... Press until you see < Press to scroll to < Press to scroll to one of the features described below. Checking Phone Book Capacity Satellite Use this feature to see how many available memory Mode locations you have in either SIM card or phone memory.
Page 91: Preventing Access To The Phone Book
Preventing Access to the Phone Book You may want to restrict memory access when loaning your phone to others. You can choose to prevent access to the phone memory, SIM memory, or both. Keep in Mind: If you switch to cellular mode these restrictions will not apply.
Page 92: Restricting Phone Use
1-2-3: Getting to Fixed Dialing... Press until you see Press until you see Press to scroll to one of the features described below. Restricting Phone Use With the Fixed Dialing feature, you can restrict calling on your phone to a list of numbers that you create.
Page 93: Add An Entry
Add an Entry To add an entry: 1. Follow the steps in “1-2-3: Getting to Fixed Dialing...” to get to and then press Enter PIN2 2. Enter code. Enter your SIM PIN2 code, and then press 3. Press until you see press .
Page 94 1-2-3: Getting to Fixed Dialing... Press until you see Press until you see Press to scroll to one of the features described below. Satellite To erase an entry: Mode Cellular This feature is not available in cellular mode. You Mode must deactivate this feature from satellite mode in order to make and receive calls in cellular mode.
Page 95: Edit An Entry
Edit an Entry To edit an entry: 1. Follow the steps in “1-2-3: Getting to Fixed Dialing...” to get to and then press Enter PIN2 2. Enter code. Enter your SIM PIN2 code, and then press 3. Press until you see then press entry in your Fixed Dial list.
Page 96 1-2-3: Getting to Fixed Dialing... Press until you see Press until you see Press to scroll to one of the features described below. Satellite This feature enables you to review, but not change, Mode your Fixed Dial list. Cellular This feature is not available in cellular mode. You Mode must deactivate this feature from satellite mode in order to make and receive calls in cellular mode.
Page 97: Viewing The Last Ten Numbers Dialed
1-2: Getting to Phone Book Features... Press until you see Press to scroll to one of the features described below. You will see the feature name, along with Viewing the Last Ten Numbers Dialed Don’t worry about forgetting the number you dialed earlier.
Page 98: Viewing And Modifying Phone Numbers
1-2: Getting to Phone Book Features... Press until you see Press to scroll to one of the features described below. You will see the feature name, along with Viewing and Modifying Phone Numbers View Your SIM Phone Number(s) Use this feature to view your phone number(s). You can have up to five phone numbers.
Page 99 Modify Your Phone Numbers If you’ve recently switched your phone number, use this feature to quickly store your most recent information. 1. Complete the steps in “View Your SIM Phone Number(s)” on page 94 to get to the number you want to modify. 2.
Page 100: One-Touch Dialing
1-2: Getting to Phone Book Features... Press until you see Press to scroll to one of the features described below. You will see the feature name, along with One-Touch Dialing Satellite One-Touch dialing enables you to place calls Mode instantly. You can choose to dial the phone numbers in the first nine memory locations in either your SIM memory, phone memory, or your Fixed Dial List.
Page 101: Using Calling Features
Using Calling Features This chapter describes call-related features. Many of these features are network features that you must subscribe to in order to access. What You’ll Learn • checking battery power level • showing the strength of the signal your phone is receiving •...
Page 102: Entering The Call Related Features Menu
Entering the Call Related Features Menu To enter the Call Related Features menu: Using Calling Features 1. Press to open the Options Menu. 2. Press to scroll forward. < Press to scroll backward or forward. 3. Press when you see: Call Related Features View Options?
Page 103: Call Related Features Overview
Call Related Features Overview The feature selection in the Call Features menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes. Feature Activating Call Waiting Bar Incoming Calls...
Page 104: What's On The Call Related Features Menu
What’s on the Call Related Features Menu? Satellite Mode Using Calling Features Call Related Features Show Battery Meter Show Signal Strength Pending Call Drop On/Off Call Forwarding 1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding Forward Voice Calls Cancel All Forwarding Call Waiting 1 Call Barring 1...
Page 105 Call Related Features Call Forwarding 1 Forward When Unavailable Forward All Calls Detailed Forwarding Cancel All Forwarding Call Barring 1 Bar Outgoing Calls Bar Incoming Calls Change Bar Password These features are network and subscription dependent. This menu is not available in CDMA/AMPS cellular mode.
Page 106: Forward Calls When Unavailable
1-2-3: Getting to Call Forwarding... Press until you see press Press to scroll to Press to scroll to one of the features described below. Forward Calls When Unavailable Use this feature when you can’t answer a call. You must subscribe to this network feature through your service provider(s).
Page 107 To activate this feature in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...” to get to , and then press Unavailable 2. Press to scroll to press to select. • If you select . Continue with step 3. Number •...
Page 108: Forward All Your Calls
1-2-3: Getting to Call Forwarding... Press until you see press Press to scroll to Press to scroll to one of the features described below. Forward All Your Calls When you select this option, all your calls are forwarded to the number you choose. Your phone does not ring.
Page 109 To activate this feature in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...” to get to and then press 2. Press to scroll to either then press • If you select . Continue with step 3. Number •...
Page 110: Voice Calls
1-2-3: Getting to Call Forwarding... Press until you see press Press to scroll to Press to scroll to one of the features described below. Detailed Call Forwarding You must subscribe to this network feature through your service provider(s). Keep in Mind: Forward When Unavailable and Forward All Calls override these settings.
Page 111 6. Enter the number you want calls forwarded to, then press moment to request the setting from the network, then displays 7. Press and hold To activate this in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...”...
Page 112: Fax And Data Calls
1-2-3: Getting to Call Forwarding... Press until you see press Press to scroll to Press to scroll to one of the features described below. Satellite The forwarding fax and data calls features are only Mode available in GSM cellular mode. Cellular To forward a fax or data call from GSM Cellular Mode...
Page 113: Cancel All Forwarding
Cancel All Forwarding Use this option to clear all Call Forwarding settings. To cancel Call Forwarding settings: 1. Follow the steps in “1-2-3: Getting to Call Forwarding...” to get to , and then press Forwarding You will see Call Forward Off Forwarding settings are now set to 2.
Page 114: Showing The Battery Meter
1-2: Getting to Call Related Features... Press until you see press Press to scroll to one of the features described below. You will see the feature name, along with Showing the Battery Meter Satellite Mode Tip: Refer to “Charging the Battery”...
Page 115: Showing Signal Strength
Showing Signal Strength Use this feature to check the strength of the signal that your phone is receiving from the Iridium satellite network. If you are in cellular mode the signal strength is displayed automatically if you are registered. 1. Follow the steps in “1-2: Getting to Call Related Features...”...
Page 116: Deactivating Pending Call Drop Signal
1-2: Getting to Call Related Features... Press until you see press Press to scroll to one of the features described below. You will see the feature name, along with Deactivating Pending Call Drop Signal Satellite Under rare circumstances, due to system Mode overcapacity or a satellite outage, a satellite may not be available to take your call.
Page 117: Activating Call Waiting
Activating Call Waiting Subscribers to Call Waiting can use this feature to decide whether or not to take incoming calls while on the line.To activate call waiting: 1. Follow the steps in “1-2: Getting to Call Related Features...” to get to and then press 2.
Page 118: Restricting Calls With Call Barring
1-2-3: Getting to Call Barring... Press until you see press Press to scroll to Press to scroll to one of the features described below. You will see the feature name, along with Restricting Calls with Call Barring You can use Call Barring to restrict both incoming and outgoing calls.
Page 119 To activate this feature in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Barring...” to get to and then press 2. Press to scroll to Calls Except Home and then press You will see Enter Password 3.
Page 120 1-2-3: Getting to Call Barring... Press until you see press Press to scroll to Press to scroll to one of the features described below. You will see the feature name, along with Bar Incoming Calls This setting allows you to place calls, but refuses incoming calls.
Page 121 To activate this feature in GSM cellular mode: 1. Follow the steps in “1-2-3: Getting to Call Barring...” to get to and then press 2. Press to scroll to , or Calls You will see Enter Password 3. Enter your bar password, and then press .
Page 122: Change Bar Password
1-2-3: Getting to Call Barring... Press until you see press Press to scroll to Press to scroll to one of the features described below. You will see the feature name, along with Change Bar Password Satellite When you subscribe to Call Barring, your service provider gives you a four-digit bar password.
Page 123: Using Message Services
Using Message Services Did you know that you can receive voicemail and fax notification messages and numeric and text messages through your Personal Mailbox service—wherever in the world you may be? Wherever you are, you’ll have instant reference to all your communication. Keep in Mind: Message Services are only available in satellite mode and GSM cellular mode unless otherwise indicated.
Page 124: Entering The Messages Menu
Entering the Messages Menu To enter the Messages menu: Using Message Services 1. Press to access the Message submenu directly, and then go on to step 4. Press to access the Options Menu and then go on to step 2. 2.
Page 125: Messages Services Feature Overview
Messages Services Feature Overview The feature selection in the Messages menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes. Feature Call a Number Embedded in the Message...
Page 126: Received Messages
What’s on the Messages Menu? Satellite Mode Using Message Services Messages Menu Call Voicemail Received Messages Go to Next Message Delete Message Return Call Message Settings Voicemail Number...
Page 127 Messages Menu Received Messages Go to Next Message Delete Message This menu is not available in CDMA/AMPS cellular mode. Cellular Mode (GSM) Cellular Mode (CDMA/ AMPS) Using Message Services...
Page 128: Checking Your Voicemail
1-2 : Getting to Message Features... Press to enter the Press to scroll to one of the features described below. You will see the feature name, along with Checking Your Voicemail Satellite This feature makes checking your voicemail simple. Mode Cellular This feature is not available in cellular mode.
Page 129: Storing Your Voicemail Number
Storing Your Voicemail Number To store a voicemail number: 1. Follow the steps in “1-2: Getting to Message Features...” to get to , and then press Settings 2. Press to select will see Enter Voicemail Number by your current voicemail number. If this is the ﬁrst time you have stored a number, continue with to step 4.
Page 130: Managing Your Messages
Managing Your Messages How Your Phone Notiﬁes You of Messages If your phone is powered on, it notifies you of received messages in the following ways: How Messages Are Stored Your phone stores all messages on your SIM card. The total number of messages that you can store depends on your service provider.
Page 131: What Messages Contain
What Messages Contain You can receive short text or numeric messages in your Personal Mailbox. Text messages may contain up to 160 characters. Numeric messages—typically phone numbers—may contain up to 20 digits. Your Personal Mailbox works along with Call Forwarding. For more information, refer to “” on page 52.
Page 132: Accessing Messages
1-2-3 : Accessing Your Messages... Press to access the Press until you see press to select. Press to scroll to one of the features described below. Accessing Messages Read a New Message Satellite Mode/ Keep in Mind: If you are in cellular mode and you Cellular remove your GSM Cellular Cassette you are not Mode...
Page 133: Delete Messages
Read a Stored Message To read a stored message: 1. Follow the steps in “1-2-3: Accessing Your Messages...” to enter the message center. If you have messages you will see the number of messages stored. If you do not have any messages, you will see <...
Page 134: Return A Call
Go to the Next Message Satellite To go to the next message: Mode/ Cellular Mode (GSM) Cellular This feature is not available in CDMA/AMPS cellular Mode mode. (CDMA/ AMPS) Satellite A callback number appears in quotes within the message. If one is enclosed, you can instantly place Mode a call to that number.
Page 135: Customizing Phone Features
Customizing Phone Features Once you’re comfortable with the basic features of your new phone, use this chapter to set your phone up the way you like it. What You’ll Learn • adjusting your phone’s ringer volume • choosing from ten different ringer styles •...
Page 136: Entering The Phone Setup Menu
Entering the Phone Setup Menu To enter the Phone Setup menu (satellite mode and CDMA/AMPS cellular mode only): Customizing Phone Features 1. Press to open the Options Menu. 2. Press to scroll forward. < Press to scroll backward or forward. 3.
Page 137: Phone Setup Feature Overview
Phone Setup Feature Overview The Phone Setup feature selection (available in the Phone Setup menu as well as through keystrokes) varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes.
Page 138: Show Time And Date
What’s on the Phone Setup Menu? Satellite Mode Phone Setup Customizing Phone Features Adjust Ring Volume Ring or Vibrate Ring Only Vibrate Only Vibrate Then Ring No Ring or Vibrate Set Ringer Tone Standard Tone High Tone Phone Lock Automatic Lock On/Off Lock Now Change Unlock Code...
Page 139: Emergency Mapping
Phone Setup Emergency Mapping Intl. Dialing Prefix System Scan Std A/B Scan A/B Std B/A Scan B/A Scan A Scan B Home Only Preferred SIDs Change Number This menu is not available in GSM cellular mode. Cellular Mode (CDMA/ AMPS) Cellular Mode (GSM)
Page 140: Adjusting The Ringer Volume
1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, along with Adjusting the Ringer Volume Satellite Use this feature to adjust the volume of the ringer. Mode The phone sounds the new volume level as you adjust it.
Page 141: Setting The Phone To Ring Or Vibrate
Setting the Phone to Ring or Vibrate This feature is ideal for situations where a ringing phone is inappropriate or in noisy places where you might not hear the ringer. The vibrating alert notifies you of incoming calls by discreet vibrations. 1.
Page 142: Setting The Ringer Tone
1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, along with Setting the Ringer Tone Satellite Select your favorite tone and you’ll recognize your Mode phone’s ring immediately—even in a crowd.
Page 143: Setting The Keypad Tones
Setting the Keypad Tones Choose the sounds your phone makes when its keys are pressed. 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to and then press 2. Press to choose , or Tone No Tones 3.
Page 144: Locking And Unlocking Your Phone
1-2-3: Getting to Phone Lock... Press until you see Press until you see Press to scroll to one of the features described below. Locking and Unlocking Your Phone These features can help you prevent unwanted use of your phone. Satellite Use this feature to set your phone to lock itself every Mode time it is powered on.
Page 145 Unlock the Phone 1. Enter unlock code. Enter your four-digit phone unlock code. 2. Press Change the Unlock Code The lock code is originally set to 1234. You should change it as soon as possible. 1. Follow the steps in “1-2-3: Getting to Phone Lock...”...
Page 146: Protecting The Sim Card
1-2-3: Getting to Require SIM Card PIN... Press until you see Press until you see press Press to scroll to one of the features described below. You will see the feature name followed by Protecting the SIM Card You can use a PIN code to protect the information stored on your SIM card even when it is inserted into someone else’s phone.
Page 147: Change The Sim Pin Code
Change the SIM PIN Code To choose your own PIN code: 1. Follow the steps in “1-2-3: Getting to Require SIM Card PIN...” to get to SIM Card PIN You will see Enter Old PIN 2. Enter the current PIN code, and then press .
Page 148: Managing Other Security Settings
1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features described below.You will see the feature name, along with Managing Other Security Settings Your phone includes other security features: Satellite Your SIM PIN2 code is used to access Fixed Dialing Mode settings.
Page 149 Unblock the PIN2 Code If your old PIN2 number is entered incorrectly three times in a row, Blocked needs to enter a PIN unblocking key (PUK), which you can obtain from your service provider. 1. Press 2. Enter unblocking key. Enter the 8-digit unblocking code, and then press service provider supplies this code.
Page 150: Managing Time And Date Settings
1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features described below.You will see the feature name, along with Managing Time and Date Settings Satellite Use this feature to view the current time and date in Mode one of two time zones.
Page 151: Set The Time Format
Change the Time Displayed Use this feature to determine which time is displayed on your real time clock indicator. 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to then press 2. Press to scroll to then press 3.
Page 152: Set The Time And Date
1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features described below.You will see the feature name, along with Satellite To make it easy to check the local time when you Mode travel, your phone can save the current time and date for two different time zones.
Page 153: Activating Extended Menus
Activating Extended Menus This feature activates and deactivates the Extended Menus. See page 188 to learn how Extended Menus can make your phone even simpler to use. 1. Follow the steps in “1-2: Getting to Phone Setup...” to get to then press 2.
Page 154: Selecting The Display Language
1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features described below.You will see the feature name, along with Selecting the Display Language Satellite Use this feature to select the language in which your Mode phone displays messages.
Page 155: Managing Your Phone's Settings
1-2-3: Getting to Phone Status... Press until you see Press until you see Press to scroll to one of the features described below. Managing Your Phone’s Settings View all your phone’s settings that have changed from their defaults, and reset them to their original settings if you like.
Page 156 1-2-3: Getting to Phone Status... Press until you see Press until you see Press to scroll to one of the features described below. Use the Master Reset option to reset all settings to their original default settings. The Master Reset option: Satellite To reset all settings:...
Page 157 Clear All Stored Information The Master Clear option resets the same items as Master Reset, plus the following: • clear phone book entries from phone memory (not from SIM memory) • clear last calls made list • reset resettable call timers Master Clear does not clear the: •...
Page 158: Cellular Mode Settings
1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features below.You will see the feature name, along with Cellular Mode Settings Satellite This feature does not apply to satellite mode. You Mode will not see this menu option in this mode. Cellular This feature allows you to dial 112 to make an Mode...
Page 159 Setup an International Preﬁx This feature does not apply to satellite mode. You will not see this menu option in this mode. This feature allows you to use the (international prefix +) to make an international call without entering the access code for the country, no matter what mode you are in.
Page 160: System Scan
1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features below.You will see the feature name, along with Satellite This feature does not apply to satellite mode. You Mode will not see this menu option in this mode. Cellular The System Scan feature lets you select the type of Mode...
Page 161 System Scan Settings Your phone ﬁrst seeks a home type system, then a non-home type system. Standard If home system is non-wireline (type • Mode A), you If home system is wireline (type B), • Your phone ﬁrst seeks a non-home type system, then a home type system.
Page 162 1-2: Getting to Phone Setup... Press until you see Press to scroll to one of the features below.You will see the feature name, along with Satellite This feature does not apply to satellite mode. You Mode will not see this menu option in this mode. Cellular Your phone can operate on four different home Mode...
Page 163: Accessing The Network
Accessing the Network This section shows you how to register with the network. What You’ll Learn • accessing the Iridium satellite network • setting up cellular mode network selection Keep in Mind: If you see a satellite mode. If you see a cellular mode.
Page 164: Entering The Network Menu
Entering the Network Menu Accessing the Network To enter the Network Selection menu: 1. Press to open the Options Menu. 2. Press to scroll forward. < Press to scroll backward or forward. 3. Press when you see: Network ABC123 Selection View Options? 4.
Page 165: Available Network
Network Feature Overview The feature selection in the Network menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes. Feature Available Networks Find New Network Network Search...
Page 166: What's On The Network Menu
What’s on the Network Menu? Satellite Network Selection Mode Register Now Accessing the Network...
Page 167 Network Selection Available Networks Register Now Network Search Registration Preferences Automatic Search Manual Search Find New Network This menu is not available in CDMA/AMPS cellular mode. Cellular Mode (GSM) Cellular Mode (CDMA/ AMPS) Accessing the Network...
Page 168: Registering With The Satellite Network
1-2: Getting to Network Selection... Press until you see press Press to scroll to one of the features described below. You will see the feature name, along with Registering With the Satellite Network Satellite If you know your phone is outside the range of your Mode local service, use this feature to access Iridium satellite service.
Page 169: Cellular Mode (Gsm) Settings
Cellular Mode (GSM) Settings These network selection features are available in GSM cellular mode only. For information on switching to cellular mode, see “Selecting a Mode” on page 169. Scan for Available Networks This feature does not apply to satellite mode. You will not see this menu option in this mode.
Page 170 1-2: Getting to Network Selection... Press until you see press Press to scroll to one of the features described below. You will see the feature name, along with Satellite This feature does not apply to satellite mode. You Mode will not see this menu option in this mode. Cellular When your phone needs to register with a network, it Mode...
Page 171 You can select one of the following methods: The phone tries to register with the ﬁrst network in the sorted list that satisﬁes the GSM network search Automatic Search rules (described on the previous page). If this is successful your phone displays the network name.
Page 172 1-2: Getting to Network Selection... Press until you see press Press to scroll to one of the features described below. You will see the feature name, along with Satellite This feature does not apply to satellite mode. You Mode will not see this menu option in this mode. Cellular When your phone tries to register with a network, it Mode...
Page 173: Selecting A Mode
Selecting a Mode If you have an optional Cellular Cassette installed in your satellite phone, you can access the cellular network as well as the satellite network. What You’ll Learn • selecting automatic modes • selecting manual modes Selecting a Mode...
Page 174: Entering The Mode Selection Menu
Entering the Mode Selection Menu To enter the Mode Selection menu: Selecting a Mode 1. Press to open the Options menu. 2. Press to scroll forward. < Press to scroll backward or forward. 3. Press when you see: Mode Selection View Options? 4.
Page 175: Mode Selection Feature Overview
Mode Selection Feature Overview The feature selection in the Mode Selection menu varies depending on your mode setting. The table below shows the features available in each mode. This chapter shows you how to change modes. Feature Cellular Always Cellular Preferred Satellite Always Satellite Preferred This feature may not be available for some GSM Cellular Cassette users.
Page 176: What's On The Mode Selection Menu
What’s on the Mode Selection Menu? All Modes Mode Selection Selecting a Mode Cellular Preferred Cellular Always Satellite Preferred Satellite Always...
Page 177: Selecting A Mode
Selecting a Mode Preferred or Automatic Modes When you select a preferred mode, your phone looks for that type of service first. If it cannot find your preferred service, after about five minutes, it switches automatically to your non-preferred service. If the phone switches to a non-preferred service, it checks at regular intervals (every 30 minutes) to see if your preferred service has become available.
Page 178: Selecting Satellite Mode
1-2: Getting to Mode Selection... Press until you see Press to scroll to one of the features described below. Selecting Satellite Mode Select Satellite Preferred Mode If you select this feature, your phone uses your Iridium satellite service if possible. When you are in satellite mode, you will see the + indicator in the lower left corner of your display.
Page 179 Select Satellite Always Mode If you select this feature, your system always accesses the Iridium satellite network. When you are in satellite mode, you will see the + indicator in the lower left corner of your display. 1. Follow the steps in “1-2: Getting to Mode Selection...”...
Page 180 1-2: Getting to Mode Selection... Press until you see Press to scroll to one of the features described below. Selecting Cellular Mode Select Cellular Preferred Mode This is the default selection. When this mode is active, your phone uses your cellular service if possible.
Page 181: Timing Your Calls
+Timing Your Calls Your phone’s call meters give you a variety of options for tracking the time you spend on the phone. You can monitor the length of individual calls, set a timer to track monthly usage, or have the phone alert you with tones at specific intervals.
Page 182: Entering The Call Meters Menu
Entering the Call Meters Menu To enter the Call Meters menu: Timing Your Calls 1. Press to open the Options menu. 2. Press to scroll forward. < Press to scroll backward or forward. 3. Press when you see: Call Meters View Options? 4.
Page 183: Call Meters Feature Overview
Call Meters Feature Overview The feature selection in the Call Meters menu varies depending on your mode setting. The table below shows the features available in each mode. See “Selecting a Mode” on page 169 for more information on changing modes. Feature Reset All Timers Set Repetitive Alert Timer...
Page 184: What's On The Call Meters Menu
What’s on the Call Meters Menu? Satellite Mode Cellular This menu is not available in cellular mode. Mode Timing Your Calls Call Meters Show Call Timers Show Last Call Total For All Calls Reset All Timers Set Audible Call Timers Single Alert Timer On/Off Repetitive Timer...
Page 185: Showing Call Timers
1-2-3: Getting to Show Call Timers... Press until you see Press until you see press Press to scroll to one of the features described below. Showing Call Timers This submenu helps you track your airtime. Keep a running tab of your monthly usage or view the airtime of your most recent call.
Page 186: Show Total Time For All Calls
1-2-3: Getting to Show Call Timers... Press until you see Press until you see press Press to scroll to one of the features described below. Satellite Use this feature to display your total airtime since Mode you last reset the Call Timer. Cellular This feature is not available in cellular mode.
Page 187: Setting Audible Call Timers
1-2-3: Getting to Audible Call Timers... Press until you see Press until you see press Press to scroll to one of the features described below. Setting Audible Call Timers Let your phone watch the clock for you. The call timers signal at a set time or interval with beeps only you can hear.
Page 188 1-2-3: Getting to Audible Call Timers... Press until you see Press until you see press Press to scroll to one of the features described below. Satellite Use this feature to set your phone to alert you at Mode speciﬁc intervals, for example every 45 seconds. Cellular This feature is not available in cellular mode.
Page 189: Showing The In-Call Timer
1-2: Getting to Call Meters... Press until you see Press to scroll to one of the features described below. Showing the In-Call Timer Use this feature to display a running clock of the airtime elapsed while on a call. 1. Follow the steps in “1-2: Getting to Call Meters...”...
Page 190: Show The Lifetime Timer
1-2: Getting to Call Meters... Press until you see Press to scroll to one of the features described below. Show the Lifetime Timer Satellite Use this feature to show the total time of all calls for Mode the life of your phone. Tip: The Lifetime Meter can’t be reset.
Page 191: Customizing The Menu System
Customizing the Menu System Do you think your 9500 Portable Phone has too many features for everyday use? You can do something about it by hiding the features you don’t always need. Is your favorite feature not on the Quick Access menu? It’s easy to change the defaults to your favorite features.
Page 192: Personalizing The Options Menu
Personalizing the Options Menu Satellite You can customize the Options Menu by moving Mode features in and out of the Extended Menu. To move menu features: Keep in Mind: Some features and submenus cannot be moved. You will see Customizing the Menu System Move Menu Features 1.
Page 193 Activate/Deactivate Extended Menus Use the Options Menu to activate and deactivate Extended Menu. Activate it when you need access to every feature. Deactivate it for everyday use. 1. Press until you see then press 2. Press until you see and then press 3.
Page 194: Personalizing The Quick Access Menu
Personalizing the Quick Access Menu Satellite You can put any of the features listed below in the Mode Quick Access Menu instead of the defaults listed on page 67. To change the default quick access features to one of the features listed above, choose the feature you want to replace, and then choose the replacement.
Page 195: Menu Quick Reference
Menu Quick Reference The Options Menu changes depending on the mode you are in. This section provides a quick reference of the menu structure and features for each mode. What You’ll Learn • Menu Quick Reference Menu Quick Reference...
Page 196: Phone Book Menu
Phone Book Menu Satellite Mode Menu Quick Reference Phone Book Personal Numbers Find Entry By Name Enter Name: Find Entry By Location Enter Location: Add Entry Add To Phone Memory Add To SIM Card Memory Check Capacity Check Phone Capacity Check SIM Capacity Prevent Access No Memory Restrictions...
Page 197 Phone Book Menu Phone Book Personal Numbers Find Entry By Name Find Entry By Location Add Entry Last Ten Calls Last Calls Made Erase All Numbers My Phone Number(s) Enter Name: Call Number Modify Name Or Number Erase Name And Number Enter Location: Call Number Modify Name Or Number...
Page 198: Call Related Features Menu
Call Related Features Menu Satellite Mode Menu Quick Reference Call Related Features Show Battery Meter Show Signal Strength Pending Call Drop On/Off Call Forwarding 1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding Forward Voice Calls Cancel All Forwarding Call Waiting 1 Call Barring 1 Bar Outgoing Calls...
Page 199 Call Related Features Menu Call Related Features Call Forwarding 1 Forward When Unavailable Forward All Calls Detailed Forwarding Cancel All Forwarding Call Barring 1 Bar Outgoing Calls Bar Incoming Calls Change Bar Password This menu is not available in CDMA/AMPS cellular mode.
Page 200: Messages Menu
Messages Menu Satellite Mode Menu Quick Reference Messages Menu Call Voicemail Received Messages Go to Next Message Delete Message Return Call Message Settings Voicemail Number...
Page 201 Messages Menu This menu is not available in CDMA/AMPS cellular mode. Messages Menu Received Messages Go to Next Message Delete Message Cellular Mode (GSM) Cellular Mode (CDMA/ AMPS) Menu Quick Reference...
Page 202: Phone Setup Menu
Phone Setup Menu Satellite Mode Phone Setup Menu Quick Reference Adjust Ring Volume Ring or Vibrate Ring Only Vibrate Only Vibrate Then Ring No Ring or Vibrate Set Ringer Tone Standard Tone High Tone Phone Lock Automatic Lock On/Off Lock Now Change Unlock Code Require SIM Card PIN On/Off...
Page 203 Phone Setup Menu Phone Setup Emergency Mapping Intl. Dialing Prefix System Scan Std A/B Scan A/B Std B/A Scan B/A Scan A Scan B Home Only Preferred SIDs Change Number This menu is not available in GSM cellular mode. Cellular Mode (CDMA/ AMPS)
Page 204: Network Selection Menu
Network Selection Menu Satellite Network Selection Mode Register Now Menu Quick Reference...
Page 205: Network Selection Menu
Network Selection Menu Network Selection Available Networks Register Now Network Search Registration Preferences Automatic Search Manual Search Find New Network This menu is not available in CDMA/AMPS cellular mode. Cellular Mode (GSM) Cellular Mode (CDMA/ AMPS) Menu Quick Reference...
Page 206: Call Meters Menu
Mode Selection and Call Meters Menus Mode Selection Menu All Modes Mode Selection Call Meters Menu Satellite Mode Cellular This menu is not available in cellular mode. Mode Menu Quick Reference Cellular Preferred Cellular Always Satellite Preferred Satellite Always Call Meters Show Call Timers Show Last Call Total For All Calls...
Page 207: Troubleshooting
Troubleshooting This section tells you what to do if you experience one of these problems: Problem Solution You can’t turn the Check the battery. Is it charged, properly ﬁtted, and are phone’s power on. the contacts clean and dry? • •...
Page 208 Problem Solution • • You can’t make international calls. • • • Your phone won’t unlock. • Your PIN is Enter the PIN unblocking code or contact your service blocked. provider. Your PIN2 is Enter the PIN2 unblocking code or contact your service blocked.
Page 209 Is it an old battery? Battery performance declines after several years use. Replace the battery. Make sure you have a Motorola approved battery Invalid Batt installed. If you see you will not be able to charge this battery.
Page 210 Problem Solution You do not have a Cellular Cassette Make sure you have the correct mode settings selected. and your phone You are either in Cellular Always mode or a Preferred Insert says mode. Cassette You find your Press phone’s prompts language selection submenu.
Page 211: Glossary
In order for your phone to communicate to the satellite network, your antenna must have a clear view of the sky.
Page 212 A space in the internal Phone Book (both Phone Memory and SIM memory) where you can store a telephone number and a name. Each of the Phone’s memory locations can hold up to 32 digits and 16 letters.
Page 213 An alphabetical list of the names and telephone numbers you have stored into your phone’s internal Phone Book. NAMPS Narrow-Band AMPS. An analog technology. non-home type system A system type different from your home system. See also home type system and system type.
Page 214 Located on the side of your phone, the upper and lower volume keys are used to adjust ringer and earpiece volume. wireline system A cellular carrier that is the same company as the conventional telephone company.
Page 215: Index
Index accessing hidden features 189 accessing the network 159 accessories 20 accessory connector port 16 defined 207 adapter antenna 23 Auto Accessory 21 StarTAC 22 travel 20 adding an entry 77 dedicated keys 76 menu 76 messages 77 adjusting earpiece volume 53 adjusting ringer volume 54, 136 air bags 10 aircraft 10...
Page 216 all calls 104 cancelling 109 when unavailable 102 call holding 60 Call Meters menu 177, 178, 202 call muting 57 Call Related Features menu 194 call timers audible 183 lifetime 186 repetitive 184 resetting all 182 showing all calls 182 showing last call 181 single alert 183 viewing in-call 185...
Page 217 Dual Tone Multi-Frequency Tones defined 208 electronic devices 8 emergency call defined 208 placing 50 setup 154 ending a call 48, 52 entering characters 78 entering names 78 entering pauses in numbers 80 erasing name and number 85 explosive atmospheres 10 exposure to radio frequency signals 7 extended menus 189...
Page 218 no service 19 quick access 19 real time clock 18 Roam symbol 19 scroll bar 19 short message service symbol signal strength 18 inserting a battery 30 inserting antenna 26 inserting pauses into numbers 50 inserting the Cellular Cassette 39 inserting the SIM card 28 international calling 47 International Plug Kit 20...
Page 219 message key 15 messages 119 adding an entry 77 battery 37, 110 connection 46 current state of service light 17 deleting 129 managing 126 notification 126 power on 43 reading 129 returning calls 130 Rotate Antenna 43 storing 126, 129 text 127 what’s in one 127 messages and prompts 12...
Page 220 checking capacity 86 erasing name and number 85 find entry by location 84 find entry by name 83 last ten numbers dialed 93 menu 70 modifying name and number 85 organizing 74 preventing access 87 storing names and numbers 76 Phone Book Menu 192 phone calls automatic redial 47, 54...
Page 221 restricting calls 114 password 118 restricting incoming calls 116 restricting outgoing calls 114 restricting phone use 88 ringer tone setting 138 roam defined 209 Roam symbol 19 Rotate Antenna 43, 45, 46, 51 safety covers 29 safety information 7 satellite mode 164, 175 defined 209 selecting 174 satellite network...
Page 222 talk-time defined 210 TDMA defined 210 time setting 148 setting format 147 viewing 146 timing calls 177 tips 12 toggle defined 210 Travel Charger 20 defined 210 troubleshooting 203 battery drains fast 205 battery won’t charge 205 can’t cancel Call Forwarding or Barring 204 can’t make international call can’t receive calls 203...
Page 223: Patent Information
Patent Information Manufactured under one or more of the following U.S. patents: 4121218 4616314 4741034 4138681 4617520 4742562 4193036 D286778 D295627 4254382 4626309 4746242 4302845 4628529 D295973 4312074 4629829 D295975 4327319 4630304 4751737 4329666 4630305 D296187 4369516 4633141 4761621 4369522 4636593 4764737 4378603...
Page 225 822* or +8817-637-90062 or +61-2-9215-1522 Arabic: 823* or +8817-631-90063 or +61-2-9215-1523 Other: 824* or +8817-637-90064 or +61-2-9215-1524 TTY Toll-Free Number 1-888-390-6456 TTY (outside the United States) +1-847-523-1841 + designates international dialing access code (00) *Toll free from the Satellite Series™ 9500 Portable Telephone.
Page 226 In order to contact Motorola (Monday thru Friday 7AM to 7PM [CST]), dial one of the following numbers: US &...

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