Call Transfer - Panasonic KX-TDA600 Feature Manual

1.3 C
1.3.8

Call Transfer

Description
An extension user can transfer a call to another extension or an outside party. The following features are
available:
Feature
With Announcement
Without Announcement
Call Transfer with Announcement is also known as Call Transfer—Screened.
Call Transfer without Announcement is also known as Call Transfer—Unscreened.
Conditions
• When an extension is transferring a party to another destination, the party will be in consultation hold
until they reach the transfer destination. (→ 1.3.18 Consultation Hold)
• If Music on Hold is enabled, music can be sent to the held party while the call is being transferred. (→
1.11.4 Music on Hold) It is programmable whether a ringback tone or music is sent to the caller.
• If the transfer destination extension has set FWD to an outside party, the call will be transferred to the
outside party. (→ 1.6.6 FWD (Call Forwarding))
• Class of Service (COS) programming determines the extensions that are able to transfer a call to an
outside party. COS can also prohibit transferring to an extension of another PBX via the TIE line service
using the PBX code method (Access with PBX Code). (→ 1.13.13 PRIVATE NETWORK FEATURES)
• Transfer Recall for Call Transfer without Announcement
If the transfer destination does not answer within the preprogrammed Transfer Recall time, the call will
be redirected to the Transfer Recall destination assigned to the extension which transferred the call. If
a Transfer Recall destination is not assigned, the call will return to the extension.
[Available destination for Transfer Recall]
Wired Extension (PT/SLT/T1-OPX)
PS
ICD Group
PS Ring Group
Floating Extension no. for SVM
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analog/ISDN Remote Maintenance
Idle Line Access no. + Phone no.
44 Feature Manual
Transfer is completed after announcing the transfer to the destination
party.
Transfer is completed without an announcement.
After dialing the transfer destination, the originator can replace the
handset once a ringback tone is heard.
Destination
Transferring method
Availability