Motorola WR850GP User Manual

Motorola WR850GP User Manual

Motorola wireless broadband routers user guide
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User Guide

WR850
Wireless Broadband
Routers
WR850GP and WR850G
WR850G
WR850GP

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Summary of Contents for Motorola WR850GP

  • Page 1: User Guide

    User Guide WR850 Wireless Broadband Routers WR850GP and WR850G WR850G WR850GP...
  • Page 2 • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment. Canadian Compliance This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B...
  • Page 3: Fcc Declaration Of Conformity

    Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 4: Table Of Contents

    Contents Section 1: Overview ____________________________________ 1-1 Understanding Your User Guide...1-3 Box Contents...1-3 Understanding Functions...1-4 Router ...1-4 LAN ...1-4 TCP/IP ...1-4 Static IP Address ...1-4 Dynamic IP Address ...1-5 DHCP Server ...1-5 Sample Home Network Diagram ...1-5 Router Physical Description ...1-6 Back of Router ...1-6 Front of Router...1-7 LED Description ...1-8...
  • Page 5 BASIC Page – All Configuration Options ...3-6 Options related to: CONTROLLING ACCESS TO THE CONFIGURATION UTILITY ...3-6 Options related to: ENABLING PRIMARY ROUTER FUNCTIONS ...3-6 Options related to: ENABLING TIME-RELATED FUNCTIONS ...3-8 Options related to: LOGGING WR850 ACTIVITY...3-9 BASIC Page Action Buttons...3-10 The LAN (Local Area Network) Configuration Page ...3-11 LAN Page –...
  • Page 6 Contents Options related to: OPTIMIZING WIRELESS OPERATION FOR YOUR ENVIRONMENT...3-49 Options related to: BOOSTING WIRELESS PERFORMANCE ...3-50 Options related to: OPTIMIZING WIRELESS PERFORMANCE FOR MULTIMEDIA ...3-51 Options related to: CONFIGURING THE WR850 AS A WIRELESS BRIDGE ...3-53 Options related to: RESTRICTING WIRELESS ACCESS TO SPECIFIC USERS...3-55 WIRELESS Page Action Buttons ...3-56 The SECURITY Configuration Page...3-57 SECURITY Page –...
  • Page 7: Section 1: Overview

    Wireless Broadband Router WR850GP Wireless Broadband Router WR850G Unless otherwise stated, this User Guide will use WR850 as the generic term for both the WR850G and WR850GP WR850...
  • Page 8 Section 1 Your wireless router is really several products built into one router: Wireless Access Point – Connects your router to your laptop wirelessly and allows you to roam unfettered – Supports a multitude of devices that operate with both 802.11g and 802.11b wireless communication standards –...
  • Page 9: Understanding Your User Guide

    Describes the Web-based Configuration Utility, which can be used for advanced customization or re-configuration of the WR850. Troubleshooting Details helpful solutions to common router problems. Glossary List of terms and acronyms. Box Contents Your box contains the following: WR850GP Antenna Ethernet Cable CD-ROM Base Station Stand WR850GP...
  • Page 10: Understanding Functions

    Section 1 Overview Understanding Functions Before installing your wireless router, please take a few minutes to review the wireless networking functions described in this section. Router Generally, routers connect two networks together. The WR850 connects your home network with the Internet, which can be thought of as a very large network. The router’s firewall inspects each packet of data as it flows in from the internet before delivering it to the appropriate PC.
  • Page 11: Dynamic Ip Address

    Overview Section 1 Dynamic IP Address A dynamic IP address is a temporary IP number, dynamically or randomly generated by a DHCP server. The address lasts only as long as the server allots, usually in the space of a day or two. When the IP address expires, the client is automatically reassigned a new IP address, ensuring smooth communication.
  • Page 12: Router Physical Description

    Section 1 Router Physical Description The following sections describe the physical characteristics of your router. For instructions on installing your router, see Section 2: Installation. Back of Router The following illustration shows the WR850 back panel: Reset Power Feature Description Power The receptacle where you plug in the power adapter.
  • Page 13: Front Of Router

    Overview Feature Description These four ports connect the router to your LAN or home network Ports 1-4 using Ethernet cables. This enables communication among clients, such as PCs or print servers, on the network. The LAN ports support either 10-BASE-T or 100-BASE-T transmission speeds as well as straight-through and crossover Ethernet cables.
  • Page 14: Led Description

    Section 1 LED Description Condition 1 Power 2 Modem ON/Blinking ON/Blinking 3 Wireless ON/Blinking 4 LAN (x4) ON/Blinking ON/Blinking Color Status Green The device is powered on and operating normally. The Power LED turns button is depressed. If the reset button is held down, the LED starts to blink router’s username, password, private LAN IP address, private subnet mask address and...
  • Page 15: Section 2: Installation

    Section 2: Installation This section will help you: • physically install your WR850, and • establish a first connection between a PC and the WR850. Once this first connection is made, you can configure the WR850 to support all of the other wired and/or wireless connections you need.
  • Page 16: Hardware Setup

    Electrical Connection: how to connect the power cord Antenna Installation When shipped, the antenna for the WR850GP is not connected to the router. To attach the antenna to the router: Locate the antenna port on the back of the router (the threaded knob).
  • Page 17 Place the router in the desired location and follow the procedures below for connecting and configuring the router. Vertical Installation (WR850GP only) Insert the router into the supplied base. Ensure that the antenna’s location is on top. The router’s foot slides snugly into a notch in the base to keep the router stable.
  • Page 18 Section 2 Wall Mount Installation If you mount the router on the wall, you must: Position the router as specified by the local or national codes governing residential or business communications services. Follow all local standards for installing a network interface router/network interface device (NIU/NID).
  • Page 19 Installation To print the Wall Mounting Template, click the Print icon or choose Print from the File menu. In both the Pages from and to fields, enter the page number on which the Wall Mounting Template appears. Click OK. Measure the printed template with a ruler to ensure that it is the same size as the template on page 2-3.
  • Page 20: Electrical Connection

    Section 2 10 Using a screwdriver, turn each screw until part of it protrudes from the wall, as shown: – There must be 4.0 mm (.16 inches) between the wall and the underside of the screw head. – The maximum distance from the wall to the top of the screw head is 7.6 mm (.3 in). 11 Remove the two plastic feet, nearest to the LED panel, from the bottom of the router to uncover the keyholes.
  • Page 21: Establishing Your First Connection To The Wr850

    Installation Establishing Your First Connection to the WR850 Once the WR850 is placed, you can now establish your first PC connection to the WR850. There are three ways to choose from to accomplish this: (1) If your first connection will be a wired connection (i.e., an Ethernet cable will connect the PC and the WR850), you can follow the step-by-step easy install process with the included WR850 Installation Wizard CD-ROM.
  • Page 22: Manual Install - Wireless Connection

    Section 2 If you are currently running broadband to a single computer: Unplug the Ethernet cable that runs between your modem and PC from the back of your PC and plug it into the port labeled WAN on the back of your router. If you are not running broadband to a single computer: Connect an Ethernet cable to the WAN port on your router.
  • Page 23 Installation If you are connecting your client wirelessly to the router, you can use the Motorola WPCI810G or WPCI810GP, a wireless PCI adapter for your desktop PC. If you have a laptop, the Motorola WN825G or WN825GP wireless PC card adapter provides access. A Motorola WU830G wireless USB adapter can also provide access for desktops or laptops.
  • Page 24 Section 2 Your PC’s wireless adapter may need to be configured to work with the WR850. By default, the WR850 has a LAN IP Address of 192.168.10.1, and dynamically assigns an IP Address to connected devices. The PC will not communicate properly with the WR850 if the wireless adapter is not configured either: (a) to accept a dynamic IP Address, or (b) with a compatible static IP Address (i.e., 192.168.10.x, where x is a number...
  • Page 25: Configuring Computers To Communicate With The Wr850

    Installation Once the PC is communicating with the WR850, you can proceed to Section 3: Configuration to access the built-in Web-based Configuration Utility and configure the WR850: • For a typical WR850 configuration as a wired/wireless router, review and adjust as necessary only those configuration options designated as “commonly used”...
  • Page 26: Configuring Windows 98Se And Me

    Section 2 Configuring Windows 98SE and ME Click Start. Select Settings > Control Panel. Double-click Network. The Network window is displayed. On the Configuration tab, select the TCP/IP line the for the appropriate wired or wireless Ethernet adapter on your PC. There may be multiple adapters installed – choose only the one that is configured for your adapter.
  • Page 27 Installation Click Properties. The TCP/IP Properties window is displayed. Click the IP Address tab. Select Obtain an IP address automatically. Click OK. Click the Gateway tab and confirm that the Installed Gateway field is blank. 10 Click OK twice. Windows may ask for the Windows Installation disk. First check to see if the installation files are installed at c:\windows\options\cabs.
  • Page 28: Configuring Windows 2000

    Section 2 Configuring Windows 2000 Click Start. Select Settings. Select Control Panel. Double-click Network and Dial-Up Connections. Double-click the Local Area Connection appropriate for your wired or wireless Ethernet adapter. Click Properties. 2-14 Installation WR850...
  • Page 29 Installation The Local Area Properties window is displayed. Ensure the box next to Internet Protocol (TCP/IP) is selected. Click to highlight Internet Protocol (TCP/IP) and click Properties. WR850 Section 2 2-15...
  • Page 30 Section 2 The Internet Protocol (TCP/IP) Properties window is displayed. Select Obtain an IP address automatically. Click OK twice to exit and save your settings. 10 Restart your computer to save your settings. 2-16 Installation WR850...
  • Page 31: Configuring Windows Xp

    Installation Configuring Windows XP This configuration assumes you have retained the default interface for Windows XP. If you are running the ‘Classic’ interface, please follow the instructions for Windows 2000. Click Start. Select Settings. Select Control Panel. Double-click Network and Dial-Up Connections. Double-click the Local Area Connection appropriate for your wired or wireless Ethernet adapter.
  • Page 32 Section 2 The Local Area Properties window is displayed. Ensure the box next to Internet Protocol (TCP/IP) is selected. Click to highlight Internet Protocol (TCP/IP) and click Properties. 2-18 Installation WR850...
  • Page 33 Installation The Internet Protocol (TCP/IP) Properties window is displayed. Click Obtain an IP address automatically. Click OK twice to exit and save your settings. WR850 Section 2 2-19...
  • Page 34: Section 3: Configuration

    Section 3: Configuration This section describes how to use the Web-based Configuration Utility built into your WR850 Wireless Broadband Router. This utility allows you to customize the WR850 to meet your specific needs. The Web-based Configuration Utility provides several pages of configuration options. These configuration options are factory set to default values, based on the typical use of the WR850 as a wired/wireless router.
  • Page 35: Accessing The Web-Based Configuration Utility

    Once the router is connected, open your web browser. In the URL field enter http://192.168.10.1 (the router’s default IP address). Press the Enter key. The login window will appear (the WR850GP login window is shown in the example below): Enter the User Name. The default factory setting is admin.
  • Page 36: Overview Of Configuration Pages

    Configuration Overview of Configuration Pages Navigation Between Pages The Web-based Configuration Utility is made up of nine configuration pages, each with configuration options tied to different functions of the WR850. A “selection bar,” listing all of these configuration pages, appears at the top of each configuration page. Figure 3-2 Configuration Page Selection Bar You can access any page by moving the cursor over a specific configuration page title in the selection bar, and clicking on the page title.
  • Page 37: The Basic Configuration Page

    Section 3 Configuration The BASIC Configuration Page This page allows you to configure basic access and control features of your WR850. It is the first page you see when entering the Web-based Configuration Utility. Figure 3-1 BASIC Page BASIC Page – Commonly Used Configuration Options The following configuration options are highlighted in white on the BASIC Page for easy...
  • Page 38 Mexico Central Time (USA, Canada) Indiana East, Colombia, Panama Eastern Time (USA, Canada) Bolivia, Venezuela FACTORY DEFAULT: WR850 Description admin motorola Atlantic Time (Canada) Brazil West Guyana Brazil East, Greenland Mid-Atlantic Azores Gambia, Liberia, Morocco England Tunisia France, Germany, Sweden, Finland...
  • Page 39: Basic Page - All Configuration Options

    Routing data in your local network using IP addresses of the connected devices, allowing the IP address for your broadband connection to be shared among those devices. This is called Network Address Translation (NAT). Description admin motorola (blank) Description Configuration (continued on next page) WR850...
  • Page 40 Configuration Field Operation Mode: • Dynamically assigning IP addresses to devices on your local network, simplifying network set-up, using the Dynamic Host (continued) Configuration Protocol (DHCP). This is the WR850’s built-in local area network DHCP server (which is configured on the LAN Page). •...
  • Page 41: Options Related To: Enabling Time-Related Functions

    Section 3 Field UPnP: Enables Universal Plug and Play (UPnP) operation, a feature required by some software programs to automatically configure your (ADVANCED) router for compatibility. • Selecting Enabled allows these software programs to automatically manage compatibility with the router, without additional user configuration.
  • Page 42: Options Related To: Logging Wr850 Activity

    The WR850 can use an Internet time server to maintain the integrity Internet Time of time-dependent router functions (logging, filtering, etc.). Server Motorola sponsors two Internet time servers; their IP addresses are Addresses: listed in the first two address fields, making them the first two time (ADVANCED) servers used.
  • Page 43: Basic Page Action Buttons

    Section 3 BASIC Page Action Buttons At the bottom of the BASIC Page, you will see four click-able buttons to process any desired changes to the configuration options. Button Apply This button allows you to apply the settings you have selected for BASIC Page configuration options.
  • Page 44: The Lan (Local Area Network) Configuration Page

    Configuration Section 3 The LAN (Local Area Network) Configuration Page This page allows you to configure your WR850 to support connections to devices within your local home or small office network, or LAN. This can include devices connected via the WR850 wired LAN ports, or via the built-in wireless access point. Figure 3-4 Local Area Network (LAN) Page LAN Page –...
  • Page 45: Lan Page - All Configuration Options

    Section 3 LAN Page – All Configuration Options Options related to: SELECTING THE WR850 LOCAL AREA NETWORK PROTOCOL Field MAC Address: Shows the Media Access Control (MAC) address of the WR850 LAN connections. This is the physical address of these LAN connections. (DISPLAY ONLY) Protocol: Sets the method by which an IP address is assigned to the WR850’s...
  • Page 46: Options Related To: Enabling The Wr850 Built-In Dhcp Server

    Configuration Field Default Sets the IP address of the default gateway for the WR850 Gateway: connections, when the Protocol field is set to Static. The default gateway is set by default to be the WR850 (i.e., the (ADVANCED) factory default IP address matches that of the WR850). NOTE: If Protocol (above) is set to DHCP, this field will be greyed out, and any data entered will not be used.
  • Page 47: Options Related To: Optimizing Local Area Network Routing

    Section 3 Field Sets the end of the IP address range that the DHCP server will lease DHCP Ending IP to clients. By factory default this is set to offer the maximum number Address: of concurrent IP address leases (253). (ADVANCED) NOTE: This field is ignored if the DHCP Server (above) is Disabled.
  • Page 48: Lan Page Action Buttons

    Configuration LAN Page Action Buttons At the bottom of the LAN Page, you will see two clickable buttons to process any desired changes to the configuration options. Button Apply This button allows you to apply the settings you have selected for LAN Page configuration options.
  • Page 49: The Wan (Wide Area Network) Configuration Page

    Section 3 Configuration The WAN (Wide Area Network) Configuration Page This page allows you to configure your WR850 to support connections to broadband services (via cable, DSL, or other connections to your home or office). Figure 3-5 Wide Area Network (WAN) Page 3-16 WR850...
  • Page 50 Configuration WAN Page – Commonly Used Configuration Options The following configuration options are highlighted in reference. These fields are the most commonly used or adjusted, in supporting typical uses of the WR850 as a wired/wireless router. The rest of the configuration options are provided primarily for advanced users. Field Connection Sets the method by which an IP address is assigned to the WR850’s...
  • Page 51: Wan Page - All Configuration Options

    Section 3 WAN Page – All Configuration Options Options related to: SELECTING THE WR850 BROADBAND CONNECTION MODE Field Connection: Your WR850 allows you to store multiple profiles for your broadband connection. This field allows you to select which of multiple (ADVANCED) connection profiles you wish to configure.
  • Page 52: Options Related To: Setting Up A Static Broadband Connection

    Configuration Options related to: SETTING UP A DHCP BROADBAND CONNECTION Field Host Name: If your Internet Service Provider (ISP) requires a host name when requesting an IP address through DHCP, it can be entered here. (ADVANCED) FACTORY DEFAULT: Domain Name: If your Internet Service Provider (ISP) requires a domain name to be provided when requesting an IP address through DHCP, it can be (ADVANCED)
  • Page 53: Options Related To: Setting Up A Pppoe Broadband Connection

    Section 3 Field Subnet Mask: Sets the IP Subnet Mask of the selected connection. (ADVANCED) FACTORY DEFAULT: Default Sets the IP address of the default gateway for use on the selected Gateway: connection. (ADVANCED) FACTORY DEFAULT: DNS Servers: Sets up to three IP addresses for Domain Name Service (DNS) servers to use for resolving host names.
  • Page 54 Configuration Field PPPoE Access Sets the name of the PPP access concentrator, as may be required Concentrator: by some ISPs. (ADVANCED) FACTORY DEFAULT: PPPoE Connect Sets whether the PPP connection should be automatically on Demand: disconnected if no traffic has been observed for the period specified by PPPoE Max Idle Time.
  • Page 55: Options Related To: Setting Up A Link To A Dynamic Domain Name Service

    Section 3 Options related to: SETTING UP A LINK TO A DYNAMIC DOMAIN NAME SERVICE Field DDNS Server: The WR850 supports a feature called Dynamic Domain Name System (DDNS), which enables you to assign a fixed host and (ADVANCED) domain name to a dynamic Internet IP address (e.g., an IP address assigned to the WR850 through DHCP).
  • Page 56: Options Related To: Optimizing Wan Routing

    Configuration Options related to: OPTIMIZING WAN ROUTING Field Connection Shows the state of the selected connection. Status: (DISPLAY ONLY) IP Address Shows the time left on the current IP address leased to the WR850. Expires In: Shows Expired when address has elapsed. (DISPLAY ONLY) Static Routes: Sets static routes to up to five specific clients over the broadband...
  • Page 57: Wan Page Action Buttons

    Section 3 WAN Page Action Buttons At the bottom of the WAN Page, you will see four clickable buttons to process any desired changes to the configuration options. Button Apply This button allows you to apply the settings you have selected for WAN Page configuration options.
  • Page 58: The Status Configuration Page

    Configuration The STATUS Configuration Page This page allows you to view key reporting information about your WR850. Figure 3-6 STATUS Page STATUS Page Configuration Options Field System Up Shows the length of time for which the WR850 has been operating Time: since it was last booted.
  • Page 59: The Filters Configuration Page

    Section 3 Configuration The FILTERS Configuration Page This page allows you to configure two types of filters, allowing you to block undesired use of your broadband connection. One potential use of these filters is to set parental controls on the use of the Internet. Figure 3-6 FILTERS Page FILTERS Page –...
  • Page 60: Filters Page - All Configuration Options

    Configuration FILTERS Page – All Configuration Options Field LAN MAC Filter Sets whether local network clients (specified by MAC address) are Mode: allowed or denied access to your broadband connection. (ADVANCED) Selecting Allow will allow access only by the clients identified •...
  • Page 61 Section 3 Field LAN Usage • Selecting TCP restricts use of the Transmission Control Filters: Protocol, an end-to-end protocol defining rules and procedures for data exchange between hosts. (continued) Selecting UDP restricts use of the User Datagram Protocol, • which is used in conjunction with the Internet Protocol (IP) to send data in the form of message units.
  • Page 62: Filters Page Action Buttons

    Configuration FILTERS Page Action Buttons At the bottom of the FILTERS Page, you will see two click-able buttons to process any desired changes to the configuration options. Button Apply This button allows you to apply the settings you have selected for FILTERS Page configuration options.
  • Page 63: Filters Page Examples - Establishing Parental Controls On Internet Use

    Section 3 FILTERS Page Examples – Establishing Parental Controls on Internet Use The WR850 filters can allow you to restrict use of your broadband connection in a variety of ways: • Blocking use of the Internet at one or more PCs in your home, at all times (e.g., there is a dedicated PC in the home for homework, where Internet surfing is not required) Blocking use of the Internet at one or more PCs in your home, at particular times...
  • Page 64 Configuration Blocking Internet Use at All Times – Using IP Addresses For this example, we assume that: • there is one PC to be restricted, and • the IP address assigned to that PC is 192.168.10.4. Step 1: At LAN Usage Filters, under LAN IP Address Range, on consecutive lines enter the IP address(es) of the PC(s) to be restricted.
  • Page 65: Blocking Internet Use At Particular Times

    Section 3 Blocking Internet Use at Particular Times When using the LAN Usage Filters, you have the additional opportunity to establish Internet controls that run between particular times. There are two ways to do this: (1) The “manual” approach: Enter the Web-based Configuration Utility at the beginning and end of restriction periods to enable and disable continuous filters by checking and un-checking the Enabled boxes at the end of each line.
  • Page 66 Configuration Step 3: Under Destination Port Range, enter the entire port range (0 through 65535) on each line. Step 4: Under From Day and To Day, select the first day the restrictions should be in place, and then the first day the restrictions should no longer be in place. If a filtering period begins and ends on the same day, the same day should be entered in From Day and To Day.
  • Page 67: Blocking Specific Types Of Internet Use At Particular Times

    Section 3 Step 6: At the end of each line, check the Enabled box to engage the filters. Step 7: At the bottom of the page, click the Apply action button. Blocking Specific Types of Internet Use at Particular Times When using the LAN Usage Filters, you have the additional opportunity to establish Internet controls on specific ports.
  • Page 68 Configuration Step 2: Under Protocol, select the protocol which applies to the communications to be restricted. Step 3: Under Destination Port Range, enter the port(s) to be restricted. Step 4: Under From Day and To Day, select the first day the restrictions should be in place, and then the first day the restrictions should no longer be in place.
  • Page 69: The Routing Configuration Page

    Section 3 Configuration The ROUTING Configuration Page This page allows you to configure port forwarding and triggering rules for your WR850. These rules can allow specific clients on your local network to run and share certain programs that use the Internet. Figure 3-5 ROUTING Page 3-36 WR850...
  • Page 70: Routing Page - Commonly Used Configuration Options

    Configuration ROUTING Page – Commonly Used Configuration Options None of the configuration options on the ROUTING Page typically require any adjustment from factory defaults, to support most typical uses of the WR850 as a wired/wireless router. Therefore, none of the configuration options on the ROUTING Page are highlighted in white.
  • Page 71 Section 3 Port Forwards: To forward communications from a single port, enter the same port number in both fields. (continued) This information must be entered for each port forward. FACTORY DEFAULT: (2) LAN IP Address: Sets the client on your local network (specified by IP address) to which communications will be forwarded.
  • Page 72 Configuration Port Triggers: For each port trigger, the following 5 items can be entered: (continued) (1) Outbound Protocol: This field specifies the Internet communication protocol that will be monitored on specified outbound ports. • Selecting TCP monitors the Transmission Control Protocol, an end-to-end protocol defining rules and procedures for data exchange between hosts.
  • Page 73 Section 3 trigger. To forward communications to a single port, enter the same Port Triggers: port number in both fields. (continued) This information is optional for each port trigger. FACTORY DEFAULT: Below are common Port Trigger entries for some popular Internet applications: ®...
  • Page 74: Routing Page Action Buttons

    Configuration ROUTING Page Action Buttons At the bottom of the ROUTING Page, you will see two clickable buttons to process any desired changes to the configuration options. Button Apply This button allows you to apply the settings you have selected for ROUTING Page configuration options.
  • Page 75: The Wireless Configuration Page

    Section 3 Configuration The WIRELESS Configuration Page 3-42 WR850...
  • Page 76 Configuration Section 3 This page allows you to configure the wireless network created by your WR850’s built-in wireless access point. You can consider the WIRELESS page as divided into three key sets of options: 1) Wireless Mode / Performance Options: Configuration options tied to establishing wireless connections between the WR850 and client devices on your local network.
  • Page 77 Section 3 Configuration Figure 3-9b Middle of WIRELESS Page – Wireless Quality of Service (WMM) 3) Wireless Distribution System (WDS) and Access Control Options: Configuration options tied to either configuring the WR850 to extend a wireless network (instead of creating a new one) or controlling access to the wireless network. Figure 3-9c Bottom of WIRELESS Page –...
  • Page 78: Wireless Page - Commonly Used Configuration Options

    United States, the available channels are numbered 1 through 11). If you encounter poor wireless performance due to interference, you can switch the channel. FACTORY DEFAULT: WR850 white on the WIRELESS Page, for Description motorola + the Wireless MAC address Section 3 3-45...
  • Page 79: Wireless Page - All Configuration Options

    Description versions of WR850 hardware may include multiple wireless interfaces. Built-in WR850 Wireless MAC address, as motorola + the Wireless MAC address Selecting Open enables SSID broadcasting and responses to passive scans by clients. Selecting Closed disables SSID broadcasting; the WR850 will respond only to active scans by clients.
  • Page 80: Options Related To: Ensuring Interoperability With Wireless Devices

    Configuration Options related to: ENSURING INTEROPERABILITY WITH WIRELESS DEVICES Field Wireless Enabled: Enables wireless operation on this interface. (ADVANCED) Select Yes or No. FACTORY DEFAULT: Country: Identifies the country name in which the wireless operation parameters are set to comply with. Currently United States is the only option.
  • Page 81: Options Related To: Customizing Wireless Data Throughput

    Section 3 Field 802.11g When 802.11g and 802.11b devices are used together, the wireless performance of 802.11g devices is typically reduced, as Protection Mode: part of enabling the system to be backward compatible. (ADVANCED) The WR850 is equipped to be able to minimize this performance impact on 802.11g devices in a “mixed”...
  • Page 82: Options Related To: Optimizing Wireless Operation For Your Environment

    Configuration Field Multicast Rate: Sets a specific value for the wireless data rate for multicast/ broadcast applications, since these applications can absorb (ADVANCED) network capacity more quickly. You can select a specific data rate from those in the pull-down list, to force multicasts or broadcasts to fall within a certain capacity limit.
  • Page 83: Options Related To: Boosting Wireless Performance

    • • FACTORY DEFAULT: Performance The WR850GP can boost wireless performance by up to 35% Enhancement: when used with Performance Enhanced clients. (WR850GP only) Performance Enhanced clients include those equipped with WN825GP Wireless Notebook Adapters or WPCI810GP Wireless (ADVANCED) PCI Adapters.
  • Page 84: Options Related To: Optimizing Wireless Performance For Multimedia

    Select Off disengages the Performance Enhancement. more clients are not Performance Enhanced, but the performance boost will not be seen while those devices are associated with the WR850GP. Mode (above) should be Compatibility or Performance. enabling the Performance Enhancement. WMM Support (below). To enable WMM features, you will need to set Performance Enhancement to Off.
  • Page 85 Section 3 Field Enables No-Acknowledgment operation in WMM, entrusting that Acknowledgement: the WR850 and clients can share prioritization settings without the need to transmit acknowledgement messages. (ADVANCED) Disabling acknowledgement messages can free up wireless network capacity but can increase opportunities for errors if strong wireless connections are not established between the WR850 and all WMM-enabled clients.
  • Page 86: Options Related To: Configuring The Wr850 As A Wireless Bridge

    Configuration Field EDCA AP and Configuration settings are available to individually adjust EDCA Client Parameters: parameters for WR850 transmissions (EDCA AP parameters) and for client device transmissions (EDCA Client parameters). (continued) You can set, left to right for each Access Category, the following EDCA parameters: •...
  • Page 87 Section 3 Field Sets your wireless interface to operate as an Access Wireless Bridge Point/Wireless Bridge rather than a Wireless Bridge Only. Operation: Wireless bridge operation (also known as Wireless Distribution (continued) System or WDS functionality) enables wireless communication only with other wireless bridges to build a larger wireless network. •...
  • Page 88: Options Related To: Restricting Wireless Access To Specific Users

    Configuration Options related to: RESTRICTING WIRELESS ACCESS TO SPECIFIC USERS Field Wireless MAC Sets restrictions on which wireless clients (specified by wireless Restriction Mode: MAC address) are allowed to associate with the WR850. (ADVANCED) • • • NOTE: While MAC address restrictions can provide a level of FACTORY DEFAULT: Restricted Sets a list of up to sixteen wireless clients (specified by wireless...
  • Page 89: Wireless Page Action Buttons

    Section 3 WIRELESS Page Action Buttons At the bottom of the WIRELESS Page, you will see two clickable buttons to process any desired changes to the configuration options. Button Apply This button allows you to apply the settings you have selected for WIRELESS Page configuration options.
  • Page 90: The Security Configuration Page

    Configuration Section 3 The SECURITY Configuration Page This page allows you to protect information shared over your wireless network. It is strongly recommended that at least some level of wireless security be applied to any wireless network. Common configuration parameters are highlighted in this section, in order to help you establish a recommended level of wireless security.
  • Page 91 Section 3 You will find that the wireless security settings on the SECURITY page are essentially broken down into enabling two security components on your network: • Authentication methods – means of establishing identification criteria by which wireless clients are recognized (akin to different types of ID cards). WIRELESS AUTHENTICATION METHODS 1) 802.11 Authentication, which re-uses encryption keys as identification criteria.
  • Page 92: Security Page - Recommended Configuration Options

    Configuration SECURITY Page – Recommended Configuration Options The following configuration options are highlighted in easy reference. These are the options for which adjustments are recommended in order to establish a new wireless network with quality security measures. These options establish security as per Wi-Fi Protected Access (WPA) standards. If you intend to use wireless devices with the WR850 that are not capable of supporting WPA, then you should establish security measures that are backward compatible with the capabilities of those devices.
  • Page 93 Section 3 Field WPA2-PSK: 3) WPA2-PSK and WPA-PSK (above) can be enabled (continued) 4) WPA2-PSK can be used concurrently with WEP Encryption, if FACTORY DEFAULT: RECOMMENDED SETTING: Sets the encryption method(s) to be used with WPA, WPA2, WPA- Encryption: PSK, or WPA2-PSK authentication. (RECOMMENDED) •...
  • Page 94: Security Page - All Configuration Options

    Configuration SECURITY Page – All Configuration Options Options related to: SELECTING WIRELESS AUTHENTICATION METHODS Field Wireless Sets the wireless interface to be configured. Interface: NOTE: The WR850 currently offers only one interface; future versions of (ADVANCED) WR850 hardware may include multiple wireless interfaces. This interface will be the same as displayed on the WIRELESS Page.
  • Page 95 Section 3 Field 802.1X • Selecting Enabled sets the WR850 to work with a RADIUS Authentication: server, without engaging WPA or WPA2 (below). (continued) • Selecting Disabled sets the WR850 to work with a RADIUS server only if used with WPA or WPA2 (below). NOTE: 802.1X Authentication requires you to complete the configuration options related to “Setting Up Compatibility with a RADIUS Server”.
  • Page 96 Configuration Field WPA-PSK: Enables Wi-Fi Protected Access (WPA) authentication using the Pre-Shared Key (PSK) method. (RECOMMENDED) Selecting Enabled engages WPA-PSK. • • Selecting Disabled disengages WPA-PSK. NOTES: 1) WPA-PSK requires a WPA Encryption method (below), and a 2) WPA-PSK does not require the use of a RADIUS server. 3) WPA-PSK and WPA2-PSK (below) can be enabled 4) WPA-PSK can be used concurrently with WEP Encryption, if FACTORY DEFAULT:...
  • Page 97: Options Related To: Enabling Wireless Encryption Methods

    Section 3 Options related to: ENABLING WIRELESS ENCRYPTION METHODS Field Sets the encryption method(s) to be used with WPA, WPA2, WPA- PSK, or WPA2-PSK authentication. Encryption: • Selecting TKIP engages Temporal Key Integrity Protocol. (RECOMMENDED) • Selecting AES engages Advanced Encryption Standard. •...
  • Page 98 Configuration Field Network Key With WPA encryption methods, the WR850 can issue clients new Rotation encryption keys for multicast and broadcast packets on periodic Interval: basis. This field sets that periodic interval in seconds. Leave this field blank, or set the value to zero, to disable this periodic update. (ADVANCED) NOTE: Network Key Rotation Interval is greyed out and unchangeable unless WPA, WPA2, WPA-PSK, or WPA2-PSK is Enabled.
  • Page 99: Options Related To: Setting Up Compatibility With A Radius Server

    Section 3 Options related to: SETTING UP COMPATIBILITY WITH A RADIUS SERVER Field RADIUS Server: Sets the IP address for the RADIUS server. (ADVANCED) NOTE: A RADIUS Server can only be entered if 802.1X Authentication, WPA, or WPA2 (above) is Enabled. FACTORY DEFAULT: RADIUS Port: Sets the port number for the RADIUS server.
  • Page 100: Security Page Action Buttons

    Configuration SECURITY Page Action Buttons At the bottom of the SECURITY Page, you will see two clickable buttons to process any desired changes to the configuration options. Button Apply This button allows you to apply the settings you have selected for SECURITY Page configuration options.
  • Page 101: Security Page Example - Matching Settings In The Wr850 And Wireless Clients

    Client Security Match Example, • The client is equipped with an Motorola WN825 Wireless Notebook Adapter or a Motorola WPCI810 Wireless PCI Adapter (either of which can support WPA-PSK) and is using the Motorola-provided wireless utility to manage the adapter, and •...
  • Page 102 Configuration Step 4: Open the client’s Motorola Wireless Configuration Utility by right clicking on the wireless icon in the taskbar and selecting Open Utility. Step 5: On the Wireless Networks tab, locate the Network Name (SSID) for your WR850 in the Available networks window and click Configure.
  • Page 103 Section 3 Step 6: On the Wireless Network Properties tab, enter the authentication and encryption methods enabled in your WR850 under Network Authentication and Data Encryption and, in the case of WPA-PSK or WPA2-PSK, enter the WPA Pass Phrase as the Network Key. When done, click OK. 3-70 Configuration WR850...
  • Page 104 Configuration Step 7: Back on the Wireless Networks tab, click Apply and then OK. Your wireless security parameters are now matched, and this client should now be able to securely communicate with the WR850. WR850 Section 3 3-71...
  • Page 105: The Firmware Configuration Page

    Section 3 The FIRMWARE Configuration Page This page allows you to update the version of firmware installed in your WR850, as new releases are posted on the Motorola Home Networking Support web site. (You can reach this site by visiting http://www.motorola.com/homenetworking Downloads”...
  • Page 106: Section 4: Troubleshooting

    Contact Us If you are unable to locate a solution here, please access our website at http://www.motorola.com/homenetworking 7 days a week, 24 hours a day at 1-877-466-8646. Hardware Solutions My computer is experiencing difficulty connecting to the wireless network.
  • Page 107: My Computer Is Experiencing Difficulty In Connecting To The Router

    Section 4 My computer is experiencing difficulty in connecting to the router. Ensure that all of your cabling connections are firmly connected. This includes the cables from the wall to your modem, between the router and modem, and, if available, from the router to your PC.
  • Page 108: Software Solutions

    Troubleshooting Software Solutions I would like to test to see if my Internet connection is live. Use the ping command to test the connection. Before attempting, ensure that Obtain an IP address automatically has been selected in the computer’s settings and that you have an IP address assigned.
  • Page 109: I Cannot Access The Web-Based Configuration Utility For The Router

    For example, if you are running a WR850G or WR850GP, you will need another wireless Access Point (AP), most likely a WA840G or WA840GP (but you can use another WR850G or WR850GP; just ensure that you do not run two DHCP servers at the same time).
  • Page 110: How Do I Match Wep Keys Between The Router And My Wireless Clients

    Troubleshooting Section 4 How do I match WEP keys between the router and my wireless clients? Some wireless cards do not support WPA, and in turn cannot accept a WPA Pass Phrase. For compatibility with these clients, WEP Encryption must be enabled on the SECURITY Page of the Web-based Configuration Utility, with at least one WEP Network Key entered.
  • Page 111: Section 5:Glossary

    Section 5:Glossary Access Point (AP) A device that provides wireless LAN connectivity to wireless clients (stations). The WR850 acts as a wireless access point. Adapter A device or card that connects a computer, printer, or other peripheral device to the network or to some other device. A wireless adapter connects a computer to the wireless LAN.
  • Page 112 Section 5 Basic Service Set. A configuration of Access Points that communicate with each other without resorting any infrastructure. Also known as Ad-Hoc networks. Also see ESS. Client In a client/server architecture, a client is a computer that requests files or services such as file transfer, remote login, or printing from the server.
  • Page 113 The DNS lookup table is a distributed Internet database; no one DNS server lists all domain name to IP address matches. Domain Name A unique name, such as motorola.com, that maps to an IP address. Domain names are typically much easier to remember than are IP addresses. See DNS.
  • Page 114 Section 5 DSSS Direct-Sequence Spread Spectrum. DSSS is a transmission technology used in WLAN transmissions where a data signal at the sending station is combined with a higher data rate bit sequence, or chipping code, that divides the user data according to a spreading ratio.
  • Page 115 Glossary File Transfer Protocol is a standard Internet protocol for exchanging files between computers. FTP is commonly used to download programs and other files to a computer from web pages on Internet servers. Gateway A device that enables communication between networks using different protocols.
  • Page 116 Section 5 IEEE The Institute of Electrical and Electronics Engineers, Inc. (http://www.ieee.org) is an organization that produces standards, technical papers, and symposiums for the electrical and electronic industries and is accredited by ANSI. 802.11b and 802.11g are examples of standards they have produced. Internet A worldwide collection of interconnected networks using TCP/IP.
  • Page 117 Glossary called an Ethernet address, physical address, hardware address, or NIC address. One megabyte; equals 1,024 x 1,024 bytes, 1,024 kilobytes, or about 8 million bits. Mbps Million bits per second (megabits per second). A rate of data transfer. The Maximum Transmission Unit is the largest amount of data that can be transmitted in one discrete message on a given physical network.
  • Page 118 Section 5 PCMCIA The Personal Computer Memory Card International Association sets international standards for connecting peripherals to portable computers. Laptop computers typically have a PCMCIA slot that can hold one or two PC Cards to provide features such as Ethernet connectivity. ping A network function that tests host reachability by sending a small packet to the host and waiting for a reply.
  • Page 119 Glossary RJ-11 The most common type of connector for household or office phones. RJ-45 An 8-pin modular connector; the most common connector type for 10Base-T or 100Base-T Ethernet networks. Roaming The ability to transfer your wireless session from one AP to another AP seamlessly.
  • Page 120 Section 5 Static IP Address An IP address that is permanently assigned to a host. Normally, a static IP address must be assigned manually. The opposite of Dynamic IP Address. Station IEEE 802.11b term for wireless client. Subscriber A user who accesses television, data, or other services from a service provider.
  • Page 121 Glossary Tunnel To place packets inside other packets to send over a network. The protocol of the enclosing packet is understood by each endpoint, or tunnel interface, where the packet enters and exits the network. VPNs rely on tunneling to create a secure network. Tunneling requires the following protocol types: A carrier protocol, such as TCP, used by the network that the data travels over...
  • Page 122 Section 5 A virtual private network is a private network that uses “virtual” connections (tunnels) routed over a public network (usually the Internet) to provide a secure and fast connection; usually to users working remotely at home or in small branch offices. A VPN connection provides security and performance similar to a dedicated link (for example, a leased line), but at much lower cost.

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