Frequently Asked Questions - Motorola SB5100 Series User Manual

Introduction Before You Begin

Frequently Asked Questions

Here are answers to questions our customers frequently ask.
Q
What is high-speed cable Internet access?
A
Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and affordable and
does not tie up telephone lines for incoming or outgoing calls and faxes.
Q
How fast is a cable modem?
A
A cable modem offers Internet access at speeds up to 100 times faster than a traditional phone modem. You can experience speeds of over
1,000 Kbps. Network conditions such as traffic volume and the speed of the sites you visit can affect download speeds.
Q
Can I still watch cable TV while using my cable modem?
A
Yes, your cable TV line can carry the TV signal while you send and receive information on the Internet.
Q
What are CableLabs Certified, DOCSIS and Euro-DOCSIS?
®
A
CableLabs Certified, DOCSIS, and Euro-DOCSIS are the industry standards for high-speed data distribution over cable television system
networks. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SURFboard
cable modem is DOCSIS or Euro-DOCSIS certified.
SB5100 Series Cable Modem User Guide
Installation & Configuration Troubleshooting FAQ Glossary License
60