Troubleshooting - Bissell OXY POWERBRUSH 16949 SERIES User Manual

Troubleshooting

Problem
Reduced
spray OR
no spray
DirtLifter
PowerBrush
does not turn
OXY
PowerWash
is not picking
up solution
and water
Please do
not return
this product
to the store.
www.BISSELL.com
10
Possible causes
Bladder may be empty.
The lint screen may be clogged.
Tank-in Tank may not be seated
properly.
Pump may have lost prime.
The pump belt may be broken
The brush belt or pump belt may
be broken.
ReadyTools Dial may be at the
wrong setting for the cleaning job.
Nozzle window may not be
properly attached.
Tank-in-Tank lid is not properly
installed.
Tank-in-Tank is not properly
seated.
Poor tool position
(hand held attachments only).
Tank-in-Tank has picked up
maximum dirty water.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to be
of service. Contact Customer Care listed on page 12.
Remedies
Turn switch power off; refill bladder
with clean hand hot tap water.
Clean out lint screen.
Turn power switch OFF; remove tank
and reseat tank.
Turn power switch OFF; after 1 minute
turn ON and depress spray trigger.
Turn power Switch OFF and unplug machine from
the outlet. To check if a pump belt has broken, you
will need a flat head screwdriver. Insert the blade
end into the lower slot of the belt access door to
release the lower snap. If necessary, insert the blade
end into the upper slot to release the upper snap.
Examine the belt for breakage. You should be able
to see the pump belt looped around the motor shaft.
If it is broken or missing, please refer to Replacement
Parts on page 19 before calling BISSELL Consumer
Care. Complete installation instructions will accom-
pany the replacement belt.
Turn power switch OFF and unplug machine
from the outlet. To check if a brush or pump
belt has broken, you will need a flat head screw-
driver. Insert the blade end into the lower slot of
the belt access door to release the lower snap.
If necessary, insert the blade end into the upper
slot to release the upper snap. Examine the belt
for breakage. If broken refer to pages 14-15
Set ReadyTools dial to either Tools or
Floor Cleaning.
Make sure the two tabs on the back of
the floor nozzle window are inserted
through the mating slots in the main
housing. Re-install if necessary.
Re-install lid; refer to the Operation
section, page 6.
Tank-in-Tank must be firmly seated
to function. Remove and reseat
Tank-in-Tank.
Adjust angle; apply more
downward pressure.
Empty Tank-in-Tank and refill, refer to
the Operation section, page 7.