Fuji Xerox DocuCentre-IV C2260 Administrator's Manual
Fuji Xerox DocuCentre-IV C2260 Administrator's Manual

Fuji Xerox DocuCentre-IV C2260 Administrator's Manual

Hide thumbs Also See for DocuCentre-IV C2260:
Table of Contents

Advertisement

Quick Links

DocuCentre-IV C2260
Administrator Guide

Advertisement

Table of Contents
loading

Summary of Contents for Fuji Xerox DocuCentre-IV C2260

  • Page 1 DocuCentre-IV C2260 Administrator Guide...
  • Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ......................1 Before Using the Machine ..................11 Preface ........................12 Types of Manuals ...................... 13 Using This Guide ....................... 14 Organization of This Guide ................... 14 Conventions ......................15 Interface Cables ......................17 Using the USB Interface ..................
  • Page 4 Replacing Fuser Unit .....................71 Replacing IBT Unit....................72 Replacing 2nd BTR Unit ..................77 Cleaning the Machine....................81 Cleaning the Exterior .....................81 Cleaning the Interior (Laser Scanners)..............81 Cleaning the Touch Screen ...................83 Cleaning the Document Cover and Document Glass ..........83 Cleaning the Film and Constant Velocity Transport Glass ........84 Cleaning the Document Feeder Rollers..............85 Executing Calibration ....................86 Printing a Report/List....................89...
  • Page 5 Table of Contents Paper Tray Settings .................... 138 Image Quality Adjustment................... 141 Reports ....................... 143 Maintenance ....................... 144 Watermark ......................145 Force Annotation....................147 Print Universal Unique ID..................148 Notify Job Completion by E-mail................. 149 Other Settings ..................... 149 Copy Service Settings ..................... 158 Copy Tab - Features Allocation ................
  • Page 6 Original Size Defaults ..................206 Local Terminal Information ..................206 Internet Fax Control .....................208 E-mail/Internet Fax Service Settings ................210 E-mail Control ......................210 Folder Service Settings ....................213 Job Flow Service Settings ..................214 Media Print Service Settings ..................215 Stored File Settings ....................216 Setup ........................218 Create Folder.......................218 Stored Programming....................220 Create Job Flow Sheet ..................220...
  • Page 7 Table of Contents Step 1 Preparations .................... 267 Step 2 Configuration on the Machine..............267 Step 3 Configuration on the Computer ............... 268 CentreWare Internet Services Setting Items............268 Installation When Using TCP/IP (LPD/Port 9100) ........... 269 Step 1 Preparations .................... 269 Step 2 Configuration on the Machine..............
  • Page 8 Configuration of Scan to PC..................294 Step 1 Preparations .....................294 Step 2 Enabling Port and Setting up TCP/IP ............295 Step 3 Configuration on the Computer ..............296 Configuration of Store to USB ..................297 Step 1 Preparations .....................297 Step 2 Enabling USB Port ...................297 CentreWare Internet Services Setting Items ............298 Configuration of Network Scanning (Job Template Scanning).........299 Step 1 Preparations .....................299...
  • Page 9 Table of Contents Installation Overview................... 319 Step 1 Fax Settings..................... 319 Step 2 Setting the Server Fax Feature ............... 320 12 Encryption and Digital Signature Settings............323 Encryption and Digital Signature Overview ............. 324 Types of Certificate ..................... 324 Encryption Features for Communication............. 324 Encryption and Digital-Signature Features for Scan Files ........
  • Page 10 When the Authentication Feature is Enabled ............357 Jobs Manageable by Account Administration ............360 Configuration for Authentication ................363 Installation Overview....................363 Enabling Authentication ..................363 Changing the Default Authorization Group Settings ..........366 Creating an Authorization Group .................366 Configuration for Account Administration ..............368 Step 1 Selecting an Accounting Type..............368 Step 2 Registering User Information..............368 User Authentication Operations ................370 Authenticating Login Users..................370...
  • Page 11 Table of Contents Media Print - Photos Trouble................... 417 Error Code ....................... 418 Other Errors ......................492 Paper Jams ......................493 Paper Jams in Top Left Cover A................. 494 Paper Jams in Bottom Left Cover B..............495 Paper Jams in Bottom Left Cover C ..............495 Paper Jams in Top Left Cover E.................
  • Page 12 Factory Default Settings ..................549 HP-GL/2 Emulation Settings................550 Hard Clip Area .....................556 Printable Area ......................557 Auto Layout......................559 Notes and Restrictions .....................566 Notes and Restrictions on the Use of the Machine..........566 Notes and Restrictions on the Use of the Copy Feature ........569 Notes and Restrictions on the Use of the Print Feature ........569 Notes and Restrictions on the Use of the Scan Features........571 Notes and Restrictions on the Use of the Fax Feature........575...
  • Page 13: Before Using The Machine

    1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. Preface .......................12 Types of Manuals ..................13 Using This Guide ..................14 Interface Cables..................17 Energy Saver Mode ..................19 Customizing the Control Panel ..............22 Entering Text ....................30...
  • Page 14: Preface

    1 Before Using the Machine Preface Thank you for selecting DocuCentre-IV C2260 (hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
  • Page 15: Types Of Manuals

    Types of Manuals Types of Manuals The following guides are provided with the machine. User Guide (Document CD-ROM) The guide describes all the necessary steps for copy, print, scan, and fax. Administrator Guide (this guide) (Document CD-ROM) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.
  • Page 16: Using This Guide

    1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.
  • Page 17: Conventions

    Using This Guide 13 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. 14 Problem Solving Describes troubleshooting procedures to solve the problems with the machine.
  • Page 18 1 Before Using the Machine Service Settings" in chapter 5 Tools of the Administrator Guide. Orientation of documents or paper is described in this guide as follows: , ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when you view the machine from the front.
  • Page 19: Interface Cables

    Interface Cables Interface Cables When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface. Using the USB Interface The USB interface of the machine supports USB 2.0. This section describes the installation procedures for the USB interface.
  • Page 20 1 Before Using the Machine Press the main power switch to the [ ] position to switch off the main power. Connect the network cable to the Ethernet interface connector. Note • Always use the correct network cable with your network connection. When you replace the cable, contact our Customer Support Center.
  • Page 21: Energy Saver Mode

    Energy Saver Mode Energy Saver Mode The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Energy Saver has two modes: the Low Power mode and the Sleep mode. When you press the <Energy Saver>...
  • Page 22 1 Before Using the Machine Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter]. Note •...
  • Page 23 Energy Saver Mode Select [Save]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 24: Customizing The Control Panel

    1 Before Using the Machine Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Services Home] screen, and the services assigned to the <Custom>...
  • Page 25: Setting The Screen After Auto Clear

    Customizing the Control Panel Select [Screen Default], and then select [Change Settings]. Select a service you want to display. Note • Select [ ] to display the previous screen or [ ] to display the next screen. Select [Save]. Setting the Screen After Auto Clear You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or [Services Home].
  • Page 26: Customizing The Button Layout

    1 Before Using the Machine Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Select [Last Selection Screen] or [Services Home]. Select [Save]. Customizing the Button Layout You can customize the services and the button layout displayed on the [Services Home] screen when you press the <Services Home>...
  • Page 27 Customizing the Control Panel Simple Copy Simple Fax Scan to PC Store to Folder Send from Folder Stored Programming Network Scanning Store & Send Link Note • This service is not displayed as default. Store to USB Media Print - Text Media Print - Photos Job Flow Sheets Language...
  • Page 28 1 Before Using the Machine Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter]. Note •...
  • Page 29 Customizing the Control Panel Services Home - Additional Features You can select additional feature buttons, which are displayed on the [Services Home] screen. If you select [(Not Assigned)], the position of the selected button becomes blank. You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup] button, select the [Show this in Admin mode] check box.
  • Page 30: Assigning Services To Buttons

    1 Before Using the Machine Select the position you want to assign an additional feature. Note • Select [ ] to display the previous screen or [ ] to display the next screen. • The layout of the buttons in this screen corresponds to the layout of those on the [Services Home] screen.
  • Page 31: Adjusting Screen Brightness

    Customizing the Control Panel Select [Tools] on the [Services Home] screen. Note • When the [Services Home] screen is not displayed on the touch screen, press the <Services Home> button. Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Custom Button 2], and then select [Change Settings].
  • Page 32: Entering Text

    1 Before Using the Machine Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
  • Page 33: Paper And Other Media

    2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types ....................32 Loading Paper ....................42 Changing the Paper Size................46 Changing the Paper Settings..............49...
  • Page 34: Paper Types

    To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact our Customer Support Center.
  • Page 35: Supported Paper Type

    Paper Types Supported Paper Type Standard Paper When printing or copying on commonly used paper (plain paper), use paper meeting the standards described below. To copy or print as clear as possible, we recommend the following standard paper. Paper Image Basis Weight Paper Name Size...
  • Page 36 2 Paper and Other Media Semi Standard Paper In addition to the standard paper, the following paper also can be used. Paper Image Basic Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Performer Plain Plain D The corners of paper may become folded if printed under high temperature and humidity conditions.
  • Page 37: Usable Paper

    Paper Types *1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings" (P.49). *2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper.
  • Page 38 2 Paper and Other Media Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Paper One Plain Plain D Double A Plain Plain D Double A Plain Plain D XEROX ONE Plain Plain D XEROX ONE Plain Plain D Warrior...
  • Page 39: Special Media

    Paper Types Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality 5NA4 UPM Plain Plain A Multiple sheets may be fed to Horizon the machine simultaneously. Before copying or printing, fan the paper well and reload it in the tray.
  • Page 40 2 Paper and Other Media Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality DL (110 x 220 Unknown Envelope Extra When the Envelope Tray Heavyweight A (optional) is installed, you can load envelopes in the tray.
  • Page 41 Paper Types Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Colotech Super Gloss Gloss Print one sheet at a time, Gloss using a paper tray. When using Tray 5, print one sheet at a time. When the paper is not fed to the machine properly, load the paper with the edge curled...
  • Page 42: Unusable Paper

    28 °C and humidity of 85%, and "low temperature and humidity conditions" means an environment with temperature of 10 °C and humidity of 15%. Unusable Paper Using paper not recommended by Fuji Xerox and transparencies may cause a paper jam or machine malfunction. Use paper recommended by Fuji Xerox. Transparencies...
  • Page 43 Paper Types Do not use paper that is creased or wrinkled. Do not use warped or curled paper. Do not load paper of mixed sizes together into a tray. Carefully fan labels before use. Otherwise, the paper may stick together, resulting in paper jams, or multiple sheets being fed to the machine simultaneously.
  • Page 44: Loading Paper

    2 Paper and Other Media Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
  • Page 45 Loading Paper Pull out the tray until it stops. Important • While the machine is processing a job, do not pull out the tray that is being used for a job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray.
  • Page 46: Loading Paper In Tray 5

    2 Paper and Other Media Pull out the Envelop Feeder Tray until it stops. Important • While the machine is processing a job, do not pull out the tray that is being used for a job. • To prevent paper jams or erroneous detection of loaded envelopes in a tray by the machine, do not add envelopes on top of any remaining envelopes in the tray.
  • Page 47 Loading Paper Open Tray 5. Note • If necessary, pull out the extension tray. The extension tray can be extended in two stages. Pull out the extension tray gently. Load paper with the side to be copied or printed on facing down, inserting the paper until its edge lightly touches against the paper feed entrance.
  • Page 48: Changing The Paper Size

    2 Paper and Other Media Changing the Paper Size This section describes how to change the paper size in Trays 1 to 4. Note • The types of paper in Trays 1 to 4 are preset. Normally, Trays 1 to 4 are set to plain paper. When changing to a different paper type, change the paper quality settings to match the type of paper to be loaded so that you can maintain high quality printing.
  • Page 49: Changing The Paper Settings

    Changing the Paper Size Load and align the edge of the paper against the left side of the tray, with the side to be copied or printed on facing up. Important • Do not load paper above the maximum fill line.
  • Page 50 2 Paper and Other Media Load the envelopes in the Envelope Tray with the side to be copied or printed on fac- ing up and the edge with the flap against the left edge of the tray. Important • Do not load paper above the maximum fill line.
  • Page 51: Changing The Paper Settings

    Changing the Paper Settings Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type.
  • Page 52 2 Paper and Other Media Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Select [Cancel], [Save], [Close] or [Confirm] repeatedly until the [Paper Tray Settings] screen is displayed.
  • Page 53 Changing the Paper Settings Select the image quality, and then select [Save]. Make sure that the paper type you selected is displayed under [Current Settings] of [Items], and then select [Close]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 55: Maintenance

    3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. Replacing Consumables................54 Cleaning the Machine .................81 Executing Calibration..................86 Printing a Report/List ..................89 Deleting a Private Charge Print Job with an Invalid User ID ......90 Setting Restore Tool ...................91...
  • Page 56: Replacing Consumables

    Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
  • Page 57 When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
  • Page 58: Replacing Toner Cartridges

    Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
  • Page 59 Replacing Consumables Make sure that the machine is not operating, and open the front cover. Put your hand under the dent of the toner cartridge indicated in the message, and slightly lift up the cartridge. Note • "Y", "M", "C", or "K" indicates Yellow, Magenta, Cyan, and Black, respectively.
  • Page 60: Replacing Waste Toner Container (R5)

    Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
  • Page 61 Replacing Consumables • The use of waste toner containers not recommended by Fuji Xerox may degrade image quality and performance. Use only waste toner containers recommended by Fuji Xerox. Make sure that the machine is not operating, and open the front cover.
  • Page 62 3 Maintenance After cleaning the laser scanners, remove the old cleaning bar from the back side of the front cover. Attach the new cleaning bar to the back side of the front cover. Align the dents at the bottom of the waste toner container with the tabs on the machine.
  • Page 63: Replacing Drum Cartridges R1, R2, R3, Or R4

    Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
  • Page 64 3 Maintenance • When storing drum cartridges, do not leave them unpacked before use. The drum cartridges may be deteriorated when exposed to light. • The remaining page yield is applicable when A4 paper LEF ( ) is used. The value is an estimate and varies depending on the conditions such as the paper size, the paper orientation, the number of pages continuously print, and the machine operating environment.
  • Page 65 Replacing Consumables Lower the cover. Note • The drum cartridge is unlocked. Pull down the handle of the drum cartridge indicated in the message (R1, R2, R3, or R4) and gently slide out the cartridge. Important • When removing the drum cartridge, be careful not to drop it on the floor.
  • Page 66 3 Maintenance Push the drum cartridge straight in the housing until it clicks into place. Grasp the orange tab on top of the drum cartridge, and then carefully pull out the protective cover. Note • Place the protective cover into the empty box.
  • Page 67: Replacing Staple Cartridge (For Finisher-A1)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 68: Replacing Staple Cartridge (For Finisher-B1)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 69 Replacing Consumables Grasp the handle and pull out the staple cartridge holder to the right, towards you. Take the staple cartridge out of the finisher. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher.
  • Page 70: Replacing Staple Cartridge (For Booklet Maker Unit For Finisher-B1)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 71: Replacing Stamp

    Replacing Consumables Important • Empty the hole punch waste container when the machine is on. If you empty the container while the machine is off, the machine does not recognize that the container has been emptied. Make sure that the machine is not operating, lift the top transport cover, and then open the front transport cover of the finisher.
  • Page 72 3 Maintenance • Problems caused by using consumables not recommended by Fuji Xerox are not covered by the maintenance service contract. • Before using consumables, carefully read instructions and precautions on their packages. Note • We recommend always keeping spare consumables/periodic replacement parts in stock.
  • Page 73: Replacing Fuser Unit

    Replacing Consumables Replacing Fuser Unit When the fuser unit is near or reaches the end of its life, the following messages are displayed on the touch screen. Follow the messages. Message Solution Remaining Page Yield Consumables need to be Approx. 3,500 pages Order the fuser unit.
  • Page 74: Replacing Ibt Unit

    3 Maintenance Hold the fuser unit by the grips on both sides, and remove the fuser unit from the machine. Important • The fuser unit weights approximately 2.5 kg. Be careful not to drop the unit. Take out a new fuser unit from the box. Hold the new fuser unit by the grips on both sides, and then place the fuser unit onto the machine.
  • Page 75 Replacing Consumables Make sure that the machine is not operating, and open the front cover. While holding down the tabs on the top of the waste toner container, lay the container down toward you and then pull out the container upward at an angle. Note •...
  • Page 76 3 Maintenance Take out the plastic sheet from the box of a new IBT Unit and place the sheet on the floor. Hold the IBT Unit by its handle marked with "R6", and slide out the unit. While holding the handles on both sides of the IBT Unit, remove the unit from the machine.
  • Page 77 Replacing Consumables While holding the handles on both sides of the IBT Unit, insert the unit to the line marked with the arrows as shown in the illustration, into the slot on the machine. Important • Do not touch any areas of the IBT Unit other than the handles.
  • Page 78 3 Maintenance Align the dents on the bottom of the waste toner container with the tabs on the machine. Raise the waste toner container toward the inside of the machine until it clicks into place. Close the front cover. Note •...
  • Page 79: Replacing 2Nd Btr Unit

    Replacing Consumables Select [Transfer Belt [R6]]. Select [Reset Counter]. Select [Reset]. Select [Close] repeatedly until the [Services Home] screen is displayed. Replacing 2nd BTR Unit When the 2nd BTR Unit is near or reaches the end of its life, the following messages are displayed on the touch screen.
  • Page 80 3 Maintenance Open Tray 5 (1), and then while lifting up the release lever (2) gently open the top left cover (3). Loosen the screws on both sides of the 2nd BTR Unit completely. Lift the 2nd BTR Unit to remove from the machine.
  • Page 81 Replacing Consumables Tighten the screws on both sides of the 2nd BTR Unit. Push the center of the top left cover and close the cover gently, and then close Tray 5. Place the used 2nd BTR Unit (1) and then the packaging material (2) into the box.
  • Page 82 3 Maintenance Select [Second Bias Transfer Roll [R7]]. Select [Reset Counter]. Select [Reset]. Select [Close] repeatedly until the [Services Home] screen is displayed.
  • Page 83: Cleaning The Machine

    Cleaning the Machine Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners, or it may catch fire and cause explosion.
  • Page 84 3 Maintenance Make sure that the machine is not operating, and open the front cover. While holding down the tabs on the top of the waste toner container, lay the container down toward you and then pull it out from the machine.
  • Page 85: Cleaning The Touch Screen

    Cleaning the Machine Align the dents on the bottom of the waste toner container with the tabs on the machine. Raise the waste toner container toward the inside of the machine until it clicks into place. Close the front cover. Note •...
  • Page 86: Cleaning The Film And Constant Velocity Transport Glass

    3 Maintenance Wipe the document cover with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft, dry cloth. Important • Do not use cleaning agents other than water or neutral detergent. Note •...
  • Page 87: Cleaning The Document Feeder Rollers

    Cleaning the Machine Cleaning the Document Feeder Rollers If the document feeder rollers become soiled, smudges may appear on copies, faxes, or scanned documents and paper jams may occur. To ensure clean copies at all times, clean the document feeder roller about once a month.
  • Page 88: Executing Calibration

    3 Maintenance Executing Calibration The machine can automatically calibrate colors when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type. The following three types of screen are available. Copy Job Calibrates the screen for copying.
  • Page 89 Executing Calibration The following describes how to perform calibration. Press the <Log In/Out> button. Note • You also can select [Calibration] on the [Services Home] screen. Selecting [Calibration] on the [Services Home] screen shows the screen in step 6. <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
  • Page 90 3 Maintenance • For Paper Supply, select the paper tray on which A4 , A3 , 8.5 x 11" , or 11 x 17" white paper is loaded. • For Target, select from [Copy & Print Jobs], [Copy Jobs Only], [Print Jobs Only], and [None]. Select [Start].
  • Page 91: Printing A Report/List

    Printing a Report/List Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List. For information on the types of report/list, refer to "Print Reports"...
  • Page 92: Deleting A Private Charge Print Job With An Invalid User Id

    3 Maintenance Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.
  • Page 93: Setting Restore Tool

    Setting Restore Tool Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine’s hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
  • Page 95: Machine Status

    4 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status ...............94 Machine Information ...................95 Faults ......................110 Supplies ....................111 Billing Information ..................112...
  • Page 96: Overview Of Machine Status

    4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Machine Status>...
  • Page 97: Machine Information

    Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information ........................95 Paper Tray Status ........................
  • Page 98 4 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or [ ] to display the next screen. On the [Machine Configuration] screen, you can check the following items: Configuration Code Page Memory Size...
  • Page 99: Paper Tray Status

    Machine Information Paper Tray Status You can check the paper trays set on the machine. On the screen, you can check the following items: Status % Full (Amount of paper remaining) Paper Size Paper Type Select [Paper Tray Status]. Check the status of the paper trays. Print Reports The following describes how to print a report and a list.
  • Page 100: Printer Reports

    4 Machine Status Selecting [Include Child Jobs] check box prints each related job on each line. Deselecting this check box prints the multiple related jobs (such as job flow jobs) on one line. You can also set up the machine to automatically print a [Job History Report] every 50 jobs.
  • Page 101 Machine Information Select a list to print. Note • The items displayed vary depending on the options installed. Press the <Start> button. You can print the following items when printer related options are installed. When Adobe PostScript 3 Kit (optional) is installed: PostScript Logical Printers List PostScript Font List Configuration Report...
  • Page 102 4 Machine Status HP-GL/2 Settings List Prints the settings for the HP-GL, HP-GL/2 and HP-RTL emulation modes. HP-GL/2 Logical Printers List Prints the stored programming settings for the HP-GL, HP-GL/2, and HP-RTL emulation modes. HP-GL/2 Palette List Prints the sample list in 256 colors that can be set with the pen attribute on HP-GL and HP-GL/2 emulation modes.
  • Page 103: Fax Reports

    Machine Information For more information on the scan service setting tools, refer to the help of CentreWare Internet Services. Address Book You can check the settings for the address numbers. When you specify a range of address numbers, the list of settings for the specified address numbers is printed. Each page contains the settings information on 50 address numbers.
  • Page 104 4 Machine Status Domain Filter List You can check the settings configured for the domain which filters the data transmissions. Address Book You can check the settings for the address numbers (speed dial), fax group recipients, and relay stations. When you specify a range of address numbers, the lists of settings for the specified address numbers and relay stations are printed.
  • Page 105 Machine Information Select [Folder List]. Note • To display the [Folder List] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Folder List]. For information on how to create a folder, refer to "Create Folder" (P.218). Select a range of folder numbers to print.
  • Page 106 4 Machine Status Select [Meter Report (Print Jobs)]. Press the <Start> button. Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized.
  • Page 107: Automatically Printed Reports/Lists

    Machine Information Auditron Report (Scan Jobs) You can check the total number of pages scanned with the machine. If the limit is set for the number of pages that can be scanned, you can also check the limit value. [Auditron Report (Scan Jobs)] counts pages from the time at which the data is initialized.
  • Page 108: Overwrite Hard Disk

    4 Machine Status Multi-poll Report You can check the result of a multi-poll communication (polling from multiple recipients). The remote terminal name and transmission result/status are recorded. If you set to print this report automatically, it is printed each time a multi-poll transmission is completed.
  • Page 109 Machine Information Select [Off-line] or [On-line]. Off-line The machine does not accept data from a computer. Any data being sent is cancelled and not printed. On-line The printer accepts data from a computer. Select a printer language to set a print mode. Set each item.
  • Page 110 4 Machine Status Enter the item number of the feature to set in [Item Number] with the numeric keypad. Select [Confirm]. The current setting value appears. Select [Change Value]. Enter [New Value] with the numeric keypad. Select [Save]. Store/Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory.
  • Page 111: Fax Receiving Mode

    Machine Information Custom Settings Displays the numbers stored in memory. When you select [Custom Settings], select a memory number to use. Select [Save]. Password For PDF Direct Print, if a password is set for files, set the password here in advance. PDF files can only be printed when the passwords assigned and entered are the same.
  • Page 112: Faults

    4 Machine Status Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.
  • Page 113: Supplies

    Supplies Supplies You can check the status of consumables on the [Supplies] screen. The status of consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now". The following describes the procedure to check the status of consumables. For information on replacing consumables, refer to "Maintenance" (P.53). Press the <Machine Status>...
  • Page 114: Billing Information

    4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item: Billing Information ........................112 User Account Billing Information ....................113 Press the <Machine Status> button. Select the [Billing Information] tab.
  • Page 115: User Account Billing Information

    Billing Information • For *2, large-size full color is counted as a print at either of number of full color copies or number of full color prints in meter 1 if a copy or print is made on paper of 279 mm x 400 mm or larger (279 mm or more in the primary scanning direction and 400 mm or more in the secondary scanning direction) when the user has selected color (4-color or 3-color) for copying or printing or a color document has been recognized during document scanning on...
  • Page 116 4 Machine Status Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Auditron mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed.
  • Page 117: Tools

    5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen. This chapter describes the features that can be changed and the procedures to change the settings.
  • Page 118: System Settings Procedure

    5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode .................116 Step 2 Entering the System Administrator User ID and Passcode ...........116 Step 3 Selecting [Tools]......................117 Step 4 Selecting a Setting Item on the [Tools] Screen..............117...
  • Page 119: Step 3 Selecting [Tools]

    System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the [Services Home] screen. Note • When the [Service Home] screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
  • Page 120: Step 5 Setting A Feature

    5 Tools For more information, refer to "Fax Service Settings" (P.199). E-mail/Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail/Internet Fax Service Settings" (P.210). Folder Service Settings Allows you to configure the settings relating to folders.
  • Page 121: Step 6 Exiting System Administration Mode

    System Settings Procedure Step 6 Exiting System Administration Mode Press the <Log In/Out> button or the login information area on the touch screen. Select [Logout]. Note • The <Log In/Out> button is unlit when the machine exits from the System Administration mode.
  • Page 122: Tools Menu List

    5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that some items may not appear depending on the configuration of the machine. System Settings Common Service Settings Machine Clock/Timers (P.132) Date (P.132) Time (P.132) NTP Time Synchronization (P.133)
  • Page 123 Tools Menu List Image Quality Adjustment (P.141) Image Quality (P.141) Calibration (P.142) Reports (P.143) Print Reports Button (P.143) Job History Report (P.143) Activity Report (P.143) Transmission Report - Job Undelivered (P.143) Transmission Report - Job Deleted (P.143) Folder Report (P.143) Broadcast/Multi-Poll Report (P.143) Scan File Transfer Report (P.143) Scan File Transfer Report (Fax Server) (P.144)
  • Page 124: Copy Service Settings

    5 Tools Other Settings (P.149) Fax Service (P.149) Offset Stacking (Center Tray) (P.149) Offset Stacking (Center Tray - Lower) (P.149) Offset Stacking (Right Middle Tray) (P.150) Booklet Offset (P.150) Extra Center Tray (P.150) Auto Job Promotion (P.150) Default Print Paper Size (P.150) Odd Page 2 Sided (P.150) Paper Size Settings (P.150) Millimeters/Inches (P.153)
  • Page 125 Tools Menu List Image Shift - Side 1 (P.162) Image Shift - Side 2 (P.162) Image Rotation (P.162) Image Rotation - Rotation Direction (P.162) Original Orientation (P.162) Pages per Side (P.162) Copy Output (P.162) Uncollated - Separators Tray (P.162) Output Destination (P.162) Sample Job (P.162) Annotations - Stored Comment (P.162) Annotations - Comment on Side 1 and Side 2...
  • Page 126: Connectivity & Network Setup

    5 Tools Annotations - Create Comments (P.166) Connectivity & Network Setup Port Settings (P.167) USB (P.167) LPD (P.168) NetWare (P.168) SMB (P.168) IPP (P.168) EtherTalk (P.169) Bonjour (P.169) Port 9100 (P.169) SNMP (P.169) FTP Client (P.169) Receive E-mail (P.169) Send E-mail (P.169) E-mail Notification Service (P.169) UPnP Discovery (P.170) WSD (P.170)
  • Page 127: Print Service Settings

    Tools Menu List Outgoing/Incoming E-mail Settings POP3 Server Settings (P.175) (P.175) SMTP Server Settings (P.176) Remote Authentication/Directory Authentication System Setup (P.176) Service (P.176) Kerberos Server Settings (P.177) LDAP Server/Directory Service Settings (P.177) SMB Server Settings (P.180) Security Settings (P.181) SSL/TLS Settings (P.181) S/MIME Settings (P.181) PDF/DocuWorks/XPS Signature Settings (P.182)
  • Page 128: Scan Service Settings

    5 Tools Scan Service Settings First Tab (P.192) Feature in 2nd Column (P.192) Reduce/Enlarge - Buttons 2 to 5 (P.192) Scan Defaults (P.193) Color Scanning (P.193) Original Type (P.193) File Format (P.193) Optimize PDF For Quick Web View (P.193) Thumbnail - Outgoing E-mail (P.193) Thumbnail - Scan to PC (P.193) Lighten/Darken (P.193) Contrast (P.193)
  • Page 129 Tools Menu List Fax Defaults (P.200) Resolution (P.200) Original Type (P.200) Lighten/Darken (P.200) Mixed Sized Originals (P.200) Stamp (P.200) Skip Blank Pages (P.200) Starting Rate (P.200) Delay Start - Specific Time (P.200) Transmission Header Text (P.200) Confirmation Options (P.200) Delivery Receipts/Read Receipts (P.201) Internet Fax Profile (P.201) Internet Fax Subject (P.201) Fax Control (P.201)
  • Page 130: E-Mail/Internet Fax Service Settings

    5 Tools Local Terminal Information (P.206) Local Name (P.207) Company Logo (P.207) Machine Password (P.207) Line 1 to 3 - Company Logo (P.207) G3 Line 1 to 3 - Fax ID (P.207) G3 Line 1 to 3 - Dial Type (P.207) G3 Line 1 to 3 - Line Type (P.207) Internet Fax Control (P.208) Internet Fax Path (P.208)
  • Page 131: Media Print Service Settings

    Tools Menu List Media Print Settings Media Print Service Settings (P.215) Text - Paper Supply - Button 2 to 5 (P.215) Photos - Paper Supply - Button 1 to 5 (P.215) Stored File Settings Stored File Settings (P.216) Expiration Date for Files in Folder (P.216) Stored Job Expiration Date (P.216) Print Job Confirmation Screen (P.216) Minimum Passcode Length for Stored Jobs...
  • Page 132: Accounting

    5 Tools Add Address Book Entry (P.227) Address Type (P.229) E-mail Address (P.229) Name (P.229) Surname (P.230) Given Name (P.230) Custom Item 1 (P.230) Custom Item 2 (P.230) Custom Item 3 (P.230) S/MIME Certificate (P.230) Transfer Protocol (P.230) Server Name/IP address (P.230) Shared Name (SMB Only) (P.231) Save in (P.231) User Name (P.231)
  • Page 133: Authentication/Security Settings

    Tools Menu List Accounting Login Screen Settings Alternative Name for User ID (P.241) (P.241) Mask User ID (***) (P.241) Alternative Name for Account ID (P.241) Mask Account ID (***) (P.241) Store User Details (P.242) Fax Billing Data (P.242) Accounting/Billing Device Settings Connect with Accounting/Billing Device (P.243) (P.242) Accounting/Billing Device (P.243)
  • Page 134: Common Service Settings

    5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine’s common features. The following shows the reference section for each item. Machine Clock/Timers......................132 Audio Tones..........................135 Screen/Button Settings......................136 Paper Tray Settings ........................138 Image Quality Adjustment ......................141 Reports ............................143 Maintenance ..........................144 Watermark..........................145...
  • Page 135: Connection Interval

    Common Service Settings Select the display format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), by receiving time information from the server.
  • Page 136: Daylight Savings

    5 Tools For information on how to display the [Lock Out Printer] button on the [Services Home] screen, refer to "Customizing the Button Layout" (P.24). Set Lockout Duration Set the time period to disable printing. Specify the start and end time to disable printing in 1 minute increments. Allow User to Lock Out Selecting [Lock Out Printer] on the [Services Home] screen temporarily disables printing.
  • Page 137: Audio Tones

    Common Service Settings If you select [Adjust by Month, Week, Day of Week & Time], specify the month, week, day of week, and time for [Start Date] and [End Date]. Audio Tones Select whether to sound an alarm when a job ends or a fault occurs. Control Panel Select Tone Set the volume to be sounded when a button on the control panel is correctly selected.
  • Page 138: Screen/Button Settings

    5 Tools Stored Programming Tone Set the volume to be sounded while a stored program is being registered. You can select from [Soft], [Normal], and [Loud]. This tone cannot be disabled. Stored Programming Complete Tone Set the volume to be sounded when the call of a stored programming registered is completed.
  • Page 139: Default Language

    Common Service Settings Type 2 Assigns the one touch buttons 1 to 45 to the address numbers 0001 to 0045, and buttons 46 to 54 to the stored programming jobs 1 to 9. Note • [Type 1] is selected by factory default. Services Home Set the layout of service buttons that appear on the [Services Home] screen.
  • Page 140: Paper Tray Settings

    5 Tools Select from [Confirmation Not Required], [Always Reconfirm Recipient], and [Reconfirm if Multiple Recipients]. Paper Tray Settings Set the items related to the paper and trays, including the type of paper and tray priority. Custom Paper Name/Color For plain paper, bond paper, and recycled paper, you can name Custom Paper Types 1 to 5 which are displayed when you select [Paper Type] in [Paper Tray Attributes] and Custom Paper Colors 1 to 5 which are displayed when you select [Paper Color] in [Paper Tray Attributes].
  • Page 141 Common Service Settings Disabled Does not display the items specified in [Paper Size]. Size Detection Displays the setting in [Paper Size]. Usage (Auto Paper Select) Displays the setting in [Auto Paper Select]. Paper Tray Attributes on Setup Screen Select whether or not to display [Paper Tray Attributes] in the [Setup] screen or not. This setting allows you to select the size and type of paper without entering the System Administration mode.
  • Page 142 5 Tools Others You can select a paper size from other sizes. Custom Size You can enter any size. Set the X width between 98 and 432 mm, and the Y length between 89 and 297 mm in 1 mm increments. Auto Tray Switching Control Set the alternative tray or paper when running out of paper loaded in the tray selected.
  • Page 143: Image Quality Adjustment

    Common Service Settings Setting values Meaning Heavyweight (HW) A (106 - Default setting for Heavyweight paper. Paper having ream 169 gsm) weight of 106 - 169 gsm. Heavyweight (HW) B (106 - For customized settings. 169 gsm) Heavyweight (HW) C (106 - For customized settings.
  • Page 144 5 Tools Selecting [More Photo] enables the machine to easily recognize halftone images from newspapers and advertisements as photos. Output Color Recognition Allows you to change a level from the five levels with which the machine determines a document as monochrome or color. This setting is used when you select [Auto Detect] for [Output Color] on the [Copy] screen.
  • Page 145: Reports

    Common Service Settings Paper Supply Select a tray. Target Select from [Copy & Print Jobs], [Copy Jobs Only], [Print Jobs Only], and [None]. Reports You can configure settings related to printing reports. Print Reports Button Set the display method of [Print Reports] under the [Machine Information] screen and [Error History Report] under the [Faults] screen displayed by pressing the <Machine Status>...
  • Page 146: Maintenance

    Delete All Data This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. By executing [Start], all data registered on the machine is deleted. Do not use this feature normally.
  • Page 147: Watermark

    Common Service Settings Hole Punch Tool Specify either 2/4 Hole Punch or 2/3 Hole Punch (US Specification). Adjust Punch Position/Booklet Fold Position Set the punch position and booklet fold position for paper smaller than B4 or larger than or equal to B4. Delete All Certificates/Initialize Settings Deletes all certificates stored in the machine and initializes the security settings associated with certificates.
  • Page 148 5 Tools You can select from [Black], [Magenta], and [Cyan]. Note • The hidden text color in fax transmission is black, regardless of the font color. Density Select the text density of the Watermark. You can select from [Lighten], [Normal], and [Darken]. Watermark/Background Contrast Set a contrast level for text and background for the Watermark.
  • Page 149: Force Annotation

    Common Service Settings Force Annotation Annotation is forcibly printed out according to the layout template associated with each job type. Note • When a watermark and/or a print universal unique ID is specified to a document, force annotation is overlapped. The layout templates, Preset 1 to Preset 4, are provided with the machine.
  • Page 150: Print Universal Unique Id

    5 Tools Report Note • You can associate a layout template with Client Print when a print job is sent from a computer. • You can associate a layout template with Print Stored File when printing a file in a folder. Delete Layout Template Deletes a layout template.
  • Page 151: Notify Job Completion By E-Mail

    Common Service Settings Notify Job Completion by E-mail You can receive the results of jobs performed, by an e-mail notification. Targeted Jobs Select the service whose job result you want to receive by an e-mail notification. When the target job is already selected, [Selected] is displayed. You can select more than one target job from [Copy], [Fax], [Scan], [Print], or [Report].
  • Page 152: Auto Job Promotion

    5 Tools Offset Stacking (Right Middle Tray) Offsetting means that each set of copies is delivered to the finisher tray and shifted slightly to separate it from the previous job. When a set of copies is delivered to the front of the tray, the next set is delivered to the rear of the tray.
  • Page 153 Common Service Settings Refer to the following tables for a combination of sizes that can be detected automatically. A/B series × Paper size group A/B series (8 13") A/B series (8 K / 16 K) Loading position Size/ Orientation × 8.5"...
  • Page 154 5 Tools A/B series × Paper size group A/B series (8 13") A/B series (8 K / 16 K) Loading position Size/ Orientation Monarch 7.3/4 envelopes DL envelopes C5 envelopes × Postcard (4 6") × Photograph 2L (5 7") × Postcard (6 9") O: Available...
  • Page 155 Common Service Settings A/B series Inch series Paper size group × × 13 / 8 14") Loading position Size/ Orientation × 11" × 11" × 13" × 14" × 17" × 18" SRA3 16 K (Taiwan) 16 K (Taiwan) (Taiwan) 16 K (mainland China) 16 K...
  • Page 156 5 Tools Keyboard Input Restriction Allows you to select whether or not to restrict the display of the virtual keyboard of the machine. To prevent characters from being garbled when switching character sets, you can limit input to ASCII characters. If you select [On (ASCII Only)], the keyboard displayed shows ASCII characters only.
  • Page 157 Common Service Settings - Print data including Secure Print and Sample Set - Forms for the Form Overlay feature - Folder and job flow sheet settings (folder name, passcode, etc.) - Files in folders - Address book data Important • Be sure to save all necessary settings and files before using data encryption or changing any settings.
  • Page 158: Software Download

    5 Tools "Service Rep. Restricted Operation" (P.155) "SSL/TLS Settings" (P.181) "S/MIME Settings" (P.181) "IPSec Settings" (P.183) "System Administrator Settings" (P.245) "Maximum Login Attempts by System Administrator" (P.250) "Overwrite Hard Disk" (P.253) Creating/Changing Users with System Administrator Rights Changing SNMP v3 Setting When [On] is set, you can set a maintenance passcode of 4 to 12 digits in the [Maintenance Passcode] screen.
  • Page 159 Common Service Settings Data Indicator Allows you to set the lighting pattern of the <Data> indicator. Pattern 1 Lights up when a document is stored in the hard disk of the machine. Pattern 2 Lights up when a fax document is in a print queue or a fax received with the Store Fax - Local Folder feature is stored in the folder.
  • Page 160: Copy Service Settings

    5 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ....................158 Preset Buttons ...........................159 Copy Defaults ...........................159 Copy Control..........................164 Original Size Defaults.......................165 Reduce/Enlarge Presets......................166 Custom Colors...........................166...
  • Page 161: Preset Buttons

    Copy Service Settings Repeat steps 2 and 3 as required. Select [Save]. Preset Buttons Paper Supply - Button 2 - 5 Select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen. Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third to fourth buttons in [Reduce/Enlarge] on the [Copy] screen.
  • Page 162: Original Type

    5 Tools For information about custom colors, refer to "Custom Colors" (P.166). Dual Color - Source Color Set the default value for [Source Color] that appears when [Dual Color] is selected for [More...] of [Output Color] in the [Copy] screen. Selecting [Color] enables you to select a color from six colors.
  • Page 163: Color Shift

    Copy Service Settings You can set density levels of each color for each of the [Highlights], [Midtones], and [Shadows]. Note • Depending on the density level settings, [Color Balance] in the [Image Quality] screen is set as follows: - When the density levels of all colors are set to [0,0,0], [Color Balance] in the [Image quality] screen is set to [Normal].
  • Page 164 5 Tools Edge Erase - 2 Sided Original - Side 2 Set the default value for [2 Sided Original - Side 2] of [Edge Erase] in the [Layout Adjustment] screen. Image Shift - Side 1 Set the default value for [Side 1] of [Image Shift] in the [Layout Adjustment] screen. Image Shift - Side 2 Set the default value for [Side 2] of [Image Shift] in the [Layout Adjustment] screen.
  • Page 165 Copy Service Settings Annotations - Comment - Font Size Set the default value for [Font Size] under [Format & Style] displayed when [Comment] is selected for [Annotations] in the [Output Format] screen. Annotations - Comment - Font Color Set the default value for [Font Color] under [Format & Style] displayed when [Comment] is selected for [Annotations] in the [Output Format] screen.
  • Page 166: Copy Control

    5 Tools Copy Control You can configure settings related to copy operation control. Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a screen appears asking you how you want to handle the partially stored data. Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen.
  • Page 167: Original Size Defaults

    Copy Service Settings Photo & Text /Printed Original Set the type of document when [Printed Original] of [Photo & Text] is selected for [Original Type] in the [Image Quality] screen. Normal Copies with standard image quality. Inkjet Originals Select [Inkjet Originals] when copying a document printed with an inkjet printer. This improves the recognition of inkjet colors.
  • Page 168: Reduce/Enlarge Presets

    5 Tools If you frequently make copies of non-standard size document, setting non-standard size as the default can avoid extra operations required during the use of the machine. A/B Series Size You can select a size from A and B series sizes. Inch Size You can select a size from inch series sizes.
  • Page 169: Connectivity & Network Setup

    Connectivity & Network Setup Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.263) or "E-mail Environment Settings" (P.281). If you use CentreWare Internet Services, more detailed settings are possible.
  • Page 170 5 Tools Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer. You can enter a time between 5 and 1275 seconds in 5 seconds increments. Adobe Communication Protocol Standard Select this when the output protocol of the print driver is in the ASCII format.
  • Page 171 Connectivity & Network Setup Important • Do not use the numbers assigned to the other ports. Note • [Added Port Number] cannot be configured if [Port Status] is set to [Disabled]. To configure [Added Port Number], enable port status and reboot the machine, and then configure [Added Port Number].
  • Page 172: Upnp Discovery

    5 Tools • You can configure the E-mail Notification Service in CentreWare Internet Services. For more information, refer to the help of CentreWare Internet Services. UPnP Discovery Port Status Select [Enabled] to use UPnP. Port Number Enter a port number for UPnP communication from 1 to 65535. The default value is 80.
  • Page 173: Protocol Settings

    Connectivity & Network Setup Important • Do not use the numbers assigned to the other ports. Operation Time-Out You can enter a operation time-out period between 1 and 65535 seconds in 1 second increments. ThinPrint Port Status You can use the machine for print in the ThinPrint.print environment. The machine decompresses and prints the compressed print data sent from the print server.
  • Page 174 5 Tools DHCP The address, subnet mask, and gateway address will automatically be set via DHCP. BOOTP The address, subnet mask, and gateway address will automatically be set via BOOTP. RARP The address, subnet mask, and gateway address will automatically be set via RARP. DHCP/Autonet The address, subnet mask, and gateway address will automatically be set via DHCP/Autonet.
  • Page 175 Connectivity & Network Setup Note • [IPv4 - IP Filter] applies to all features using TCP/IP, such as the Print, Store to Folder, and CentreWare Internet Services. • To set the IPv4 IP addresses that the machine accepts connection from, use [IP Filtering] in CentreWare Internet Services.
  • Page 176: Machine's E-Mail Address/Host Name

    5 Tools Machine’s E-mail Address/Host Name Set the e-mail address, host name, and domain name of the machine. E-mail Address Enter the E-mail address of the machine with up to 128 single-byte characters. When receiving E-mail via SMTP You can set any name for the account (on the left side of @). Set the address section (on the right side of @), with the combination of the host name and domain name.
  • Page 177: Outgoing/Incoming E-Mail Settings

    Connectivity & Network Setup HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535. The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server.
  • Page 178: Remote Authentication/Directory Service

    5 Tools Polling Interval Set the interval for checking the e-mail on the POP3 server from 1 to 120 minutes in 1 minute increments. Login Name Enter the name to login to the POP3 server with up to 64 characters. Password Enter a password for the POP3 server with up to 64 characters.
  • Page 179: Kerberos Server Settings

    Connectivity & Network Setup After you change the authentication system, personal folders and personal sheets used with the previous authentication system are not deleted automatically. If these folders or job flow sheets are no longer needed, delete them from the machine. If the same user IDs are also used on the new authentication system, personal folders and personal job flow sheets can be used by the same users.
  • Page 180 5 Tools Important • Do not use the numbers assigned to the other ports. Secondary Server Name/Address Enter the secondary server name or IP address. Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value 0 to 255.
  • Page 181 Connectivity & Network Setup Network User ID Attribute When a smart card is used for LDAP authentication, set the attribute of the user name to be used for a smart card ID search. The user name is given to the remote service as the authentication information.
  • Page 182 5 Tools Attribute Type of Surname Set the sender's family name attribute type. Up to 32 characters are allowed. Attribute Type of Given Name Set the sender's first name attribute type. Up to 32 characters are allowed. Attribute Type of E-mail Address Set the e-mail address attribute type.
  • Page 183: Security Settings

    Connectivity & Network Setup According to the option you selected here, set [Domain Name] and [Server Name/IP Address] for SMB servers 1 to 5 respectively. The setting for SMB server 1 is used as the default setting for authentication. Domain Name Enter the domain name of the server.
  • Page 184 5 Tools S/MIME Communication Select whether or not to enable S/MIME communications. Receive Untrusted E-mail If you select [No], the machine cannot receive the following e-mail: E-mails other than e-mail sent by S/MIME when [S/MIME Communication] is enabled. E-mails that fail to attach a signature or verification. E-mails that are attached with an expired certificate.
  • Page 185 Connectivity & Network Setup XPS Signature Select the setting for XPS Signature from [Do not add signature], [Always add invisible signature], or [Select during send]. IPSec Settings Configure the IPSec settings. Note • For [IKE Authentication Method], [Preshared Key], [DH Group], and [PFS Settings], consult your network administrator.
  • Page 186: Other Settings

    5 Tools Login User Name Enter the login user name with up to 128 characters. Login Password Enter the login password with up to 128 characters. Server Certificate Verification Select whether or not to verify a server certificate when [PEAP/MS-CHAPv2] is selected in [Authentication Method].
  • Page 187 Connectivity & Network Setup Domain Filtering Set the domain filtering settings for the E-mail and Internet Fax features. Domain Filtering When [Allow Domains] is selected, you can specify domains to permit transmissions. When [Block Domains] is selected, you can specify domains to prohibit transmissions. Domains 1 to 50 When [Domain Filtering] is set to [Allow Domains] or [Block Domains], you can specify up to 50 domains to allow or block transmissions.
  • Page 188: Print Service Settings

    5 Tools Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. For more information, refer to "CentreWare Internet Services Settings" (P.255). The following shows the reference section for each setting. Allocate Memory ........................186 Delete Form..........................188 Other Settings..........................188...
  • Page 189 Print Service Settings Note • The maximum amount of memory you can allocate varies according to the amount of free space available in memory. Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note •...
  • Page 190: Delete Form

    5 Tools Receiving Buffer - EtherTalk Set the EtherTalk receiving buffer. Specify a value from 1024 to 2048 KB in 32 KB increments. Receiving Buffer - Port 9100 Set the Port 9100 receiving buffer. Specify a value from 64 to 1024 KB in 32 KB increments. Delete Form You can delete registered ESC/P-K forms.
  • Page 191 Print Service Settings Use Larger Size Switches to the next larger size of paper than previously selected and prints at the same magnification. Use Closest Size Switches to the closest size of paper to previously selected and prints. If necessary, the image is automatically reduced in size on the paper.
  • Page 192 5 Tools Note • For print files stored in a folder such as Charge Print, Private Charge Print, Secure Print, and Sample Print, the machine resumes printing after the paper jam is cleared. Print User ID When printing using a print driver, specify whether or not to print user ID set in the print driver on paper.
  • Page 193 Print Service Settings Note • Even when you select [Auto Select], the setting is automatically changed to [Select Paper Tray] when [Use Larger Size] or [Use Closest Size] is selected for [Substitute Tray] and print PostScript data. • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 194: Scan Service Settings

    5 Tools Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. •...
  • Page 195: Scan Defaults

    Scan Service Settings Scan Defaults You can set the default settings of the Scan services. When the machine is turned on, or the machine exits the Energy Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values set here. Setting frequently used features and values as the defaults can avoid extra operations required during the use of the machine.
  • Page 196 5 Tools Original Orientation Set the default value for [Original Orientation] in the [Layout Adjustment] screen. Resolution Set the default value for [Resolution] in the [Layout Adjustment] screen. You can select from [200 dpi], [300 dpi], [400 dpi], and [600 dpi]. Mixed Sized Originals Set the default value for [Mixed Sized Originals] in the [Layout Adjustment] screen.
  • Page 197: Scan To Pc Defaults

    Scan Service Settings Searchable - Text Compression Set whether or not to compress searchable text when using the OCR feature. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. Scan to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from [FTP], [SMB], or [SMB...
  • Page 198: Output Size Defaults

    5 Tools Output Size Defaults Set the sizes to display in [Output Size] when selecting [Enter Output Size] for scanning documents at [Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any output size to output size buttons. Assigning the output sizes to the buttons will save your time to specify the size each time.
  • Page 199: Background Suppression Level

    Scan Service Settings Background Suppression Level Set the background suppression level. This is valid when [Background Suppression] is set to [Auto Suppression]. The larger the value is, the stronger the effect of removing background noise becomes. Shadow Suppression Level Set the shadow suppression level. This is valid when [Shadow Suppression] is set to [Auto Suppression].
  • Page 200 5 Tools If [Use IP Address] is selected: http://192.168.19.1/scanUrl/doc1/get.htm If [Use FQDN] is selected: http://pc1.mycompany.co.jp/scanUrl/doc1/get.htm Store & Send Link - Maximum File Size Set the maximum data size of files that can be stored for the Store & Send Link feature. You can specify the value from 1 to 200 MB in 1 MB increments.
  • Page 201: Fax Service Settings

    Fax Service Settings Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • This feature does not appear for some models. An optional component is required. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center.
  • Page 202: Fax Defaults

    5 Tools Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Energy Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values specified under this menu. By setting frequently used features and values as the defaults, you can simplify operations.
  • Page 203: Fax Control

    Fax Service Settings Delivery Receipts/Read Receipts Set the default value for [Read Receipts] or [Delivery Receipt] of [Acknowledgement Report] in the [Fax/Internet Fax Options] screen. Set whether or not to request a read receipt or delivery receipt. Note • You can select Delivery Receipts or Read Receipts in [Delivery Confirmation Method]. For more information on the delivery confirmation method, refer to "Delivery Confirmation Method"...
  • Page 204 5 Tools Enter Once Only No need to re-enter the group recipient. Enter Twice Re-entering the group recipient is required. Broadcast Checkbox on 1st Tab Specify whether or not to show the [Enable Broadcast] checkbox in the [Fax/Internet Fax] screen to explicitly express broadcast directions. Manual Redial List - Saved Entries Specify the number of redial destinations saved.
  • Page 205 Fax Service Settings Batch Send When the machine stores multiple faxes addressed to a destination, enabling the Batch Send feature allows you to send them all at the same time in a single fax transmission. By using this feature, you can reduce your communication costs. Select whether or not to enable the Batch Send feature.
  • Page 206 5 Tools 2 Sided Printing Set whether or not to print received fax documents (including the Internet fax received documents) as 2 sided. This is convenient for saving paper. Note • Even if you select [On], depending on the data, 2 sided printing may not always be possible. Edge Erase - Top &...
  • Page 207: Fax Received Options

    Fax Service Settings - B4 size documents with the inch series setting in [Paper Size Settings]. Skip Blank Pages Set whether or not to detect blank pages while scanning 2 sided documents and transmits only pages that are not blank. Note •...
  • Page 208: Reduce/Enlarge Presets

    5 Tools Select [On]. Enter the folder number (three digits) where you want to store the faxes with the numeric keypad. Select [Save]. Output Destination Setup In [Output Destination Setup], you can set the output destination for each receiving line. Note •...
  • Page 209: Company Logo

    Fax Service Settings • You can set a company logo, G3 ID (fax number), G3 dial type, and G3 line type. For information about how to enter characters, refer to "Entering Text" (P.30). Local Name Register the name of the local terminal as the local name. The local name is shown in the recipient's touch screen or Activity Report.
  • Page 210: Internet Fax Control

    5 Tools Internet Fax Control You can configure the settings related to the Internet fax control. Internet Fax Path Set the Internet fax communication path. Via E-mail Server Sends e-mail via an SMTP server. Direct (P2P) Directly sends to the machine with the Internet Fax feature, without going through an SMTP server.
  • Page 211 Fax Service Settings Incoming Internet Fax Print Options When an e-mail sent from an Internet fax compatible machine to the e-mail address of the machine is received, you can select the print operation. Print Attachment Only Only prints the attached documents. Attachment, Full Headers &...
  • Page 212: E-Mail/Internet Fax Service Settings

    5 Tools E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e- mail and the Internet Fax service. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 213 E-mail/Internet Fax Service Settings Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. The Read Receipts feature is disabled. Uses the Read Receipts feature. Note • For the Internet fax read receipts setting, select either [Delivery Receipts] or [Read Receipts] in [Delivery Confirmation Method] under [Tools] >...
  • Page 214 5 Tools Allow to edit From if Search Found Set whether or not to protect e-mail addresses from being changed under [From] on the [E- mail] tab when a login user retrieves an e-mail address. Allow to edit From if Search Failed Set whether to protect e-mail addresses from being changed under [From] on the [E-mail] tab when a login user fails to retrieve an e-mail address.
  • Page 215: Folder Service Settings

    Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.116). Select an item to set or change.
  • Page 216: Job Flow Service Settings

    5 Tools Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
  • Page 217: Media Print Service Settings

    Media Print Service Settings Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print Text] and [Media Print Photos] screens. When the USB Media Print Kit (optional) is installed in the machine, you can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)).
  • Page 218: Stored File Settings

    5 Tools Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folder or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [Stored File Settings].
  • Page 219 Stored File Settings Minimum Passcode Length for Stored Jobs Set the minimum number of allowed passcode digits between 0 and 12 digits. A passcode is required when Secure Print or Private Charge Print files are to be stored or printed. A passcode must be a string consisting of the number of digits that is equal to or larger than the value specified here.
  • Page 220: Setup

    5 Tools Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting.
  • Page 221 Setup Select items and set the required settings. When you finish required settings, select [Save]. Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.30). Check Folder Passcode Set an access restriction to permit operations for specified users only.
  • Page 222: Stored Programming

    5 Tools Cut Link Cancels the link between a folder and a linked job flow sheet. Create/Change Link A screen to link a job flow sheet appears. You can select the existing job flow sheets or create a new job flow sheet. For more information about the operation, refer to "Create Job Flow Sheet"...
  • Page 223: Restrictions On Using Job Flow

    Setup Depending on the method of storing in the folder, there are restrictions on the combination of features. Internet Output Print Mail Input Fax Documents for Secure Polling Scanning Fax to Folder Internet Fax Received Print Stored O : Available X : Not available : Available depending on the System Administration mode settings...
  • Page 224 5 Tools Refer to "Create New Job Flow Sheet" (P.222). Edit/Delete Displays the [Details] screen. Refer to "Edit/Delete" (P.227). Search by Name Searches for job flows that partially match the entry. The machine searches through job flow names that were registered upon each job flow creation. You can enter up to 128 characters. For information about how to enter characters, refer to "Entering Text"...
  • Page 225 Setup Note • This item is not displayed when the Server Fax feature is enabled. Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save]. The address specified appears in [Name/Fax Number] in the [Send Fax] screen.
  • Page 226 5 Tools Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval. Resend Attempts Set the transmission retry count from 1 to 5. Resend Interval Set the transmission retry interval from 30 to 300 seconds.
  • Page 227 Setup Note • To add digital signature, the configuration of S/MIME is required. • To add digital signature, a certificate is required. Transfer via FTP (1), Transfer via FTP (2) Specify where FTP forwarding is to be stored. [Transfer via FTP (2)] will be displayed when [Transfer via FTP (1)] is configured. Address Book When the server address is registered on the Address Book, you can specify the address from the Address Book.
  • Page 228 5 Tools Name, Server, Shared Name, Save in, User Name, and Password Select [Name], [Server], [Shared Name], [Save in], [User Name], or [Password] to display an input screen. The numbers of characters you can input are as follows: Name: Up to 36 single-byte characters Server: Up to 64 single-byte characters Shared Name: Up to 64 single-byte characters Save in: Up to 128 single-byte characters...
  • Page 229: Create Job Flow Sheet Keyword

    Setup Delete Recipient Deletes all information for the selected recipient. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected. For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide. Close Menu Deselect the selected item.
  • Page 230 5 Tools • To specify an e-mail or server (FTP/SMB) address (for insertion in the Address Book), it is not possible to use a speed dial specified with the numeric keypad, one-touch dialing, or a group dial number. • You can register/edit/delete addresses on the Address Book, and view the list of the Address Book on CentreWare Internet Services.
  • Page 231 Setup When selecting [E-mail] as the address type The following items appear: Address Type Given Name E-mail Address Custom Item 1 Name Custom Item 2 Surname Custom Item 3 S/MIME Certificate When selecting [Server] as the address type The following items appear: Address Type Save In Name...
  • Page 232: Transfer Protocol

    5 Tools For information about how to enter characters, refer to "Entering Text" (P.30). Surname Enter a recipient surname with up to 32 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.30). Given Name Enter a recipient given name with up to 32 single-byte characters. For information about how to enter characters, refer to "Entering Text"...
  • Page 233 Setup Shared Name (SMB Only) Enter the shared name set for the SMB folder. Important • If the “/” mark is used at the top of a shared name, a job flow cannot read the shared name correctly. Do not use the “/” mark at the top of a shared name. Save in Enter the directory for storing files.
  • Page 234 5 Tools Resolution Set image quality for transmission. Select from [Panel] (image quality selected on the control panel), [Standard (200x100 dpi)], [Fine (200 dpi)], [Superfine (400 dpi)], and [Superfine (600 dpi)]. Cover Page Select whether or not to send a fax or an Internet fax with a cover note attached. If attached, specify comments on the sender and a recipient to be printed in the cover pages.
  • Page 235: Relay Broadcast

    Setup F Code is the transmission procedure set by the Communications and Information Network Association of Japan and is the T.30 (communication protocol) method for using sub- addresses that are standardized by the ITU-T. For F code (sub address) and password, you can use up to 20 digits 0 to 9, ∗, and #. Select [On].
  • Page 236: Create Fax Group Recipients

    5 Tools Select [Billing]. Enter the time for one unit charge from 0.1 to 255.9 seconds in 0.1 second increments with the numeric keypad. Select [Save]. Internet Fax Profile Set the format of the Internet fax profile. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines.
  • Page 237: Add Fax Comment

    Setup Select [Group Name] and enter a group name to register, and then select [Save]. Enter a speed dial number (four digits) to register with the numeric keypad, and then select [Add to this Group]. Repeat step 4 to register the address numbers.
  • Page 238: Accounting

    5 Tools Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.339). The following shows the reference section for each setting. Create/View User Accounts......................236 View Accounts..........................239 Reset User Accounts .........................239...
  • Page 239: Account Limit

    Accounting Select any item, and set it. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.30). Passcode Set a passcode.
  • Page 240: Reset Account

    5 Tools The following limits can be placed on the Copy service for each user: Permission to use: [Free Access], [Black & White Only], [Color Only], or [No Access to Copy Service] Maximum number of color pages allowed: 1 to 9,999,999 Maximum number of black-and-white pages allowed: 1 to 9,999,999 The following limits can be placed on the Fax service for each user: Permission to use: [Free Access] or [No Access to Fax Service]...
  • Page 241: View Accounts

    Accounting Cancel Cancels resetting the cumulative number of pages. View Accounts Selecting [Xerox Standard Accounting] on the [Accounting Type] screen allows you to check the following for each registered user or group: (1) the maximum number of times that the account can be used for each service, and (2) how many times the account has been used for each service.
  • Page 242: System Administrator's Meter (Copy Jobs)

    5 Tools Note • [Meter (Print Jobs)] is displayed when [Disable Accounting is selected for [Print Service] in the [Auditron Mode] screen under [Accounting Type]. Print the Auditron Report Prints a report including contents registered information to reset or a report including contents administration data to reset.
  • Page 243: Accounting Login Screen Settings

    Accounting Verify User Details Allows you to set whether or not to verify user information. Selecting [Yes] also allows you to select [For printer/Direct Fax Jobs]. Customize User Prompts Allows you to set the type of user information used for authentication. Note •...
  • Page 244: Fax Billing Data

    • The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.
  • Page 245: Interrupt Mode

    Accounting Connect with Accounting/Billing Device Allows you to select whether or not to use the connected accounting or billing device from [None] or [Connected]. Note • While a device for maintenance is connected, you cannot change the setting. Accounting/Billing Device Select the type of the accounting/billing device connected to the machine.
  • Page 246 5 Tools Important • Some of the products listed above may not be available for this feature depending on the types and settings. For information on the products available for this feature and on how to change the settings, contact our Customer Support Center.
  • Page 247: Authentication/Security Settings

    Authentication/Security Settings Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.339). The following shows the reference section for each setting. System Administrator Settings....................
  • Page 248: Authentication

    5 Tools For more information about Passcode Entry from Control Panel, refer to "Passcode Policy" (P.250). Select [System Administrator’s Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note •...
  • Page 249 Authentication/Security Settings Device Access Allows you to restrict buttons operation on the control panel of the machine. Select [Unlocked] or [Locked]. When a user is authenticated using remote authentication with Kerberos, LDAP, or SMB authentication system and the access control is enabled, the user can operate the buttons on the control panel, which are determined based on the access permission information obtained from the LDAP server.
  • Page 250: Create Authorization Groups

    5 Tools This feature also restricts the submission of print jobs from a computer via a network. To use the Authentication feature, authentication information such as a user ID and passcode needs to be entered in a print driver. If authentication fails, the print data sent to the machine is saved in the machine or deleted according to the Charge Print settings.
  • Page 251: User Details Setup

    Authentication/Security Settings Restrict User to Edit Address Book Select whether or not to remove restriction when the edit of the Address Book is restricted. Allow User to Disable Active Settings Select whether or not to permit the group members to temporarily disable the forcible printing features, such as the Force Watermark, Print Universal Unique ID, and Force Annotation features, and to allow the machine to process a job.
  • Page 252: Passcode Policy

    5 Tools Smart Card Certificate Verification Set whether or not to verify the smart cart certificate when a user uses the smart card. When [Enabled] is selected, the owner of the smart card is verified not only by PIN code verification but by certification verification of the smart card and private key match.
  • Page 253 Authentication/Security Settings • For more information on the Charge Print and Private Charge Print features, refer to "10 Job Status" > "Printing and Deleting Stored Jobs" and "11 Computer Operations" > "Print" in the User Guide. PJL Receive Command Control Allows you to control the reception of print from external equipment.
  • Page 254: Allow User To Disable Active Settings

    5 Tools - To save jobs as Private Charge Print, select [Save as Charge Print Job]. - To delete jobs, select [Delete Job]. Job without User ID Set the processing to apply to jobs with no authentication user ID attached (such as print jobs sent from CentreWare Internet Services or e-mail print).
  • Page 255: Job Status Default

    Authentication/Security Settings You can temporarily disable active settings such as Force Watermark, Print Universal Unique ID, and Force Annotation features that have been enabled. This feature is applicable to Copy, Print from Folder, Print Stored File, Media Print - Text, and Media Print - Photos jobs when [Enable Active Settings] is selected (for jobs such as Fax, Client Print, and Report, you cannot disable active settings).
  • Page 256 5 Tools Important • If the machine is turned off during the overwriting, unfinished files may remain on the hard disk. The overwriting will resume if you turn the machine on again with the unfinished files remaining on the hard disk. •...
  • Page 257: Centreware Internet Services Settings

    6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services. Installation of CentreWare Internet Services ..........256 Starting CentreWare Internet Services .............258 Configuring Machine Settings Using CentreWare Internet Services ..259...
  • Page 258: Installation Of Centreware Internet Services

    6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol to use CentreWare Internet Services.
  • Page 259 Installation of CentreWare Internet Services Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the [Services Home] screen. 4) Select [System Settings]. Enable the Internet Services (HTTP) port on the machine. 1) Select [Connectivity &...
  • Page 260: Starting Centreware Internet Services

    6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser.
  • Page 261: Configuring Machine Settings Using Centreware Internet Services

    Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
  • Page 262 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Usage Counters Select from [Status] tab Displays the total number of pages > [Counters] printed for each service. Job Templates Select from [Scan] tab Allows you to create, edit, copy, or delete job templates.
  • Page 263 Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference Notify Job Completion Select from [Properties] Refer to "Notify Job Completion by E- by E-mail tab > [General Setup] > mail" (P.149). [Alert Notification] E-mail Notification for Allows you to configure the recipient of Machine Status the notification and a status of which to be notified.
  • Page 264 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Authentication Select from [Properties] Refer to "Authentication" (P.246). Configuration tab > [Security] User Details Setup Refer to "User Details Setup" (P.249). Create Authorization Refer to "Create Authorization Groups" Groups (P.248). Remote Authentication Refer to "Remote Authentication/ Servers...
  • Page 265: Printer Environment Settings

    7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. Print Overview ..................264 Installation When Using USB Port ............267 Installation When Using TCP/IP (LPD/Port 9100) ........269 Installation When Using NetWare.............272 Installation When Using Microsoft Network (SMB) ........275 Installation When Using Internet Printing Protocol (IPP) ......277 Installation When Using EtherTalk............279...
  • Page 266: Print Overview

    7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network. Enable the necessary port using the control panel or CentreWare Internet Services.
  • Page 267 Print Overview Supported interfaces - 100BASE-TX - 10BASE-T Supported frame types - Ethernet II specification - IEEE802.3 specification - IEEE802.3 / IEEE802.2 specification - IEEE802.3 / IEEE802.2 / SNAP specification Note • The machine sends out packets of each frame type on the network, and will initialize for the same frame type as that of the first reply packet received.
  • Page 268: Supported Operating Systems

    7 Printer Environment Settings Supported Operating Systems Local Connection method connec Network connection tion Port Ether Port NetWare Bonjour 9100 Talk TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Protocol Bonjour BEUI Talk Windows 2000 Windows XP Windows Server 2003 Windows Server 2008 Windows Vista Windows 7...
  • Page 269: Installation When Using Usb Port

    Installation When Using USB Port Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations........................267 Step 2 Configuration on the Machine ..................267 Step 3 Configuration on the Computer ..................
  • Page 270: Step 3 Configuration On The Computer

    7 Printer Environment Settings 5) Select [Enabled], and then select [Save]. Configure [Print Mode] or [Auto Eject Time] as necessary. For information on the setting items, refer to "USB" (P.167). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note •...
  • Page 271: Installation When Using Tcp/Ip (Lpd/Port 9100)

    Installation When Using TCP/IP (LPD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations........................269 Step 2 Configuration on the Machine ..................269 Step 3 Configuration on the Computer ..................
  • Page 272: Step 3 Configuration On The Computer

    7 Printer Environment Settings 3) Select [LPD], and then select [Change Settings]. 4) Select [Port Status], and then select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address and the other addresses. Skip this step if an IP address is already set.
  • Page 273: Centreware Internet Services Setting Items

    Installation When Using TCP/IP (LPD/Port 9100) CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services: For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
  • Page 274: Installation When Using Netware

    7 Printer Environment Settings Installation When Using NetWare This section describes how to install the machine using Netware. The following shows the reference section for each procedure. Step 1 Preparations........................272 Step 2 Configuration on the Machine ..................272 Step 3 Configuration on the Computer ..................274 CentreWare Internet Services Setting Items ................274 Step 1 Preparations The following items are required to set up the machine to use NetWare.
  • Page 275 Installation When Using NetWare Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the NetWare port is enabled, and confirm the NetWare device name and the network address.
  • Page 276: Step 3 Configuration On The Computer

    7 Printer Environment Settings Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.266). For information on the driver installation procedures, refer to the manual contained in the Driver CD Kit.
  • Page 277: Installation When Using Microsoft Network (Smb)

    Installation When Using Microsoft Network (SMB) Installation When Using Microsoft Network (SMB) This section describes how to install the machine using Microsoft Network (SMB). The following shows the reference section for each procedure. Step 1 Preparations........................275 Step 2 Configuration on the Machine ..................275 Step 3 Configuration on the Computer ..................
  • Page 278: Step 3 Configuration On The Computer

    7 Printer Environment Settings obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.171). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 279: Installation When Using Internet Printing Protocol (Ipp)

    Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations........................277 Step 2 Configuration on the Machine ..................
  • Page 280: Step 3 Configuration On The Computer

    7 Printer Environment Settings Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required.
  • Page 281: Installation When Using Ethertalk

    Installation When Using EtherTalk Installation When Using EtherTalk This section describes how to install the machine using EtherTalk. The following shows the reference section for each procedure. Step 1 Preparations........................279 Step 2 Configuration on the Machine ..................279 Step 3 Configuration on the Computer ..................280 CentreWare Internet Services Setting Items ................
  • Page 282: Step 3 Configuration On The Computer

    7 Printer Environment Settings Configure other EtherTalk settings as necessary. For information on the EtherTalk settings, refer to "CentreWare Internet Services Setting Items" (P.280). Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems"...
  • Page 283: 8 E-Mail Environment Settings

    8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center.
  • Page 284: E-Mail Overview

    8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: E-mail Store & Send Link Internet Fax Service Print E-mail E-mail Notification (Consumable Status) Job Completion Notice Note •...
  • Page 285 E-mail Overview Notify Job Completion by E-mail You can receive the result of the jobs performed by e-mail. For more information, refer to "Notify Job Completion by E-mail" (P.149). E-mail Notification You can receive an e-mail notification when a file is saved in a folder or a job flow ends.
  • Page 286: Preparations

    8 E-mail Environment Settings Preparations The following items must be set to use the E-mail feature. For more information on the preparations to use the Internet Fax feature, refer to "Preparations" (P.312). Configuration on the Machine Print E-mail Store & E-mail Item Description...
  • Page 287 Preparations Configuration on the Server Note • Information on server settings, contact your System Administrator. Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 When using the E-mail feature on the machine, an Machine e- e-mail account of the mail address machine must be registered...
  • Page 288: Installation Procedures

    8 E-mail Environment Settings Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ................286 Step 2 Configuring E-mail Environment ..................287 CentreWare Internet Services Setting Items ................288 Step 1 Enabling Port and Setting up TCP/IP Enable the E-mail port, and set the IP address.
  • Page 289: Step 2 Configuring E-Mail Environment

    Installation Procedures Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
  • Page 290: Centreware Internet Services Setting Items

    8 E-mail Environment Settings When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.175). Configure the server settings for sending e-mails. For information on how to configure the e-mail transmission, refer to "SMTP Server Settings" (P.176). Select [Close] repeatedly until the [Tools] screen is displayed.
  • Page 291: Scanner Environment Settings

    9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center.
  • Page 292: Scan Service Overview

    9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: E-mail Store to Folder Scan to PC Network Scanning (Job Template Scanning) Store to USB Job Flow Scanning Scan to Home Store &...
  • Page 293 Scan Service Overview Scan to Home When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to Home] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. For more information on configuration procedures, refer to "Configuration of Scan to Home"...
  • Page 294: Configuration Of Store To Folder

    Step 1 Enabling Port and Setting up TCP/IP Using Network Scanner Utility3 (Scan Driver and Stored File Manager 3), which supports WebDAV protocol, and EasyOperator (application) provided by Fuji Xerox, enable the SNMP, SOAP, and WebDAV ports and set up an IP address.
  • Page 295: Step 2 Registering A Folder

    Configuration of Store to Folder Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
  • Page 296: Configuration Of Scan To Pc

    9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations........................294 Step 2 Enabling Port and Setting up TCP/IP ................295 Step 3 Configuration on the Computer ..................296 Step 1 Preparations The following items are required to use the Scan to PC feature.
  • Page 297: Step 2 Enabling Port And Setting Up Tcp/Ip

    Configuration of Scan to PC Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. Note •...
  • Page 298: Step 3 Configuration On The Computer

    9 Scanner Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SMB port or FTP client is enabled and that TCP/IP is set up correctly.
  • Page 299: Configuration Of Store To Usb

    Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Preparations........................297 Step 2 Enabling USB Port......................297 CentreWare Internet Services Setting Items ................
  • Page 300: Centreware Internet Services Setting Items

    9 Scanner Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the USB port is enabled and that TCP/IP is set up correctly.
  • Page 301: Configuration Of Network Scanning (Job Template Scanning)

    Configuration of Network Scanning (Job Template Scanning) Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. The following shows the reference section for each procedure. Step 1 Preparations........................299 Step 2 Enabling Ports and Setting up TCP/IP ................
  • Page 302: Step 3 Configuring The Snmp Port

    9 Scanner Environment Settings 4) Select [Port Status], and select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] on the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] on the [Internet Services - Port Status] screen as described above.
  • Page 303: Step 4 Configuration On The Computer

    Configuration of Network Scanning (Job Template Scanning) Step 4 Configuration on the Computer For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help.
  • Page 304: Configuration Of Scan To Home

    9 Scanner Environment Settings Configuration of Scan to Home This section describes how to configure the machine to use the Scan to Home service. The following shows the reference section for each procedure. Step 1 Preparations........................302 Step 2 Enabling SMB Port and Setting up TCP/IP..............302 Step 3 Configuring Remote Authentication................303 Step 4 Configuring Scan to Home ....................304 Step 5 Configuration on the Computer ..................306...
  • Page 305: Step 3 Configuring Remote Authentication

    Configuration of Scan to Home When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter]. Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the [Services Home] screen. Enable the SMB port.
  • Page 306: Step 4 Configuring Scan To Home

    9 Scanner Environment Settings 2) Select [Authentication]. 3) Select [Login Type]. 4) Select [Login to Remote Accounts], and then select [Save]. 5) Select [Close]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Configure a remote authentication server to use. You can select from [Kerberos (Windows 2000)], [Kerberos (Solaris)], [LDAP], [SMB], and [Authentication Agent].
  • Page 307 Configuration of Scan to Home 5) Select the [Enabled] check box under [Status]. 6) Click [Friendly Name] and enter the description of the job template with up to 127 single-byte characters as necessary, and the click [Apply]. 7) Click [Template Name] and set the job template name with up to 24 single-byte characters as necessary, and then click [Apply].
  • Page 308: Step 5 Configuration On The Computer

    9 Scanner Environment Settings Step 5 Configuration on the Computer Create a destination folder on your computer and set it as a shared folder, and then set write rights on the folder. Note • To use SMB on Mac OS X, set [Windows Sharing] to [On] in the [Service] tab of [Sharing] under [System Preferences].
  • Page 309: Configuration Of Job Flow Sheets

    Configuration of Job Flow Sheets Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP ................307 Step 2 Configuring the SNMP Port..................
  • Page 310: Step 2 Configuring The Snmp Port

    9 Scanner Environment Settings configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address. For information on how to set an IP address, refer to "Protocol Settings" (P.171). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 311: Configuration Of Store & Send Link

    Configuration of Store & Send Link Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
  • Page 312 9 Scanner Environment Settings Maximum File Size Subject Message Attachment Device Information Authenticated User For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
  • Page 313: Using The Internet Fax Service

    10 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • This feature does not appear for some models. For such models, an optional component is required to use this feature. For more information, contact our Customer Support Center.
  • Page 314: Internet Fax Overview

    10 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available and the machine is equipped with the Internet Fax Kit (optional), the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines.
  • Page 315 Preparations Inter- Internet Fax net Fax Direct Item Description SMTP POP3 SMTP POP user name Configure the user name for POP receiving. Set the password as necessary. S/MIME settings Configure S/MIME. O: Required : Set as required X: Not supported *1: When you use the Internet Fax Direct feature, set [Tools] >...
  • Page 316: Installation Procedures

    10 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ................314 Step 2 Configuring E-mail Environment ..................315 Step 3 Testing the Internet Fax ....................316 Step 1 Enabling Port and Setting up TCP/IP...
  • Page 317: Step 2 Configuring E-Mail Environment

    Installation Procedures Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
  • Page 318: Step 3 Testing The Internet Fax

    10 Using the Internet Fax Service 3) Select [Close]. When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.175). Configure the server settings for sending e-mails. For information on how to configure the e-mail transmission, refer to "SMTP Server Settings"...
  • Page 319: 11 Using The Server Fax Service

    11 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Server Fax Overview ................318 Preparations .....................318 Installation Procedure ................319 Note • This feature does not appear for some models. For such models, an optional component is required.
  • Page 320: Server Fax Overview

    11 Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
  • Page 321: Installation Procedure

    Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. Step 1 Fax Settings ........................319 Step 2 Setting the Server Fax Feature ..................320 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.
  • Page 322: Step 2 Setting The Server Fax Feature

    11 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For more information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
  • Page 323 Installation Procedure For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.287). The following settings are additionally required for the SMTP server. Domain Name E-mail Address Display Format Click [Apply] to enable the settings. For more information on how to print a settings list, refer to "Print Reports"...
  • Page 325: Encryption And Digital Signature Settings

    12 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. Encryption and Digital Signature Overview ..........324 Configuration of HTTP Communications Encryption ........326 Configuration of Encryption using IPSec ..........328 Configuration of E-mail Encryption/Digital Signature........331 Configuration of PDF/DocuWorks/XPS Signature ........335...
  • Page 326: Encryption And Digital Signature Overview

    12 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: A self-signed certificate created by CentreWare Internet Services (valid for one year) A certificate issued by another CA When you use a certificate issued by another CA, import the certificate using...
  • Page 327: Encryption And Digital-Signature Features For Scan Files

    Encryption and Digital Signature Overview Encrypting HTTP Communications from the Machine to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine. No certificate is required in general. However, if a remote server is set to require an SSL client certificate, you can use a certificate issued by another CA.
  • Page 328: Configuration Of Http Communications Encryption

    12 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Step1 Configuration on the Machine ..................326 Step2 Configuration on the Computer ..................327 Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows:...
  • Page 329: Step2 Configuration On The Computer

    Configuration of HTTP Communications Encryption Create a certificate. 1) Click the [Properties] tab. 2) Click [ ] on the left of [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Self Signed Certificate] button. 5) Set [Public Key Size] as necessary.
  • Page 330: Configuration Of Encryption Using Ipsec

    12 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communications using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)".
  • Page 331: Step2 Configuration On The Machine (Configuration Of Ipsec)

    Configuration of Encryption using IPSec Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.
  • Page 332: Step3 Configuration On The Computer

    12 Encryption and Digital Signature Settings Select [Close]. Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. Create an IP security policy Assign the IP security policy For details on the settings, refer to the help of the computer.
  • Page 333: Configuration Of E-Mail Encryption/Digital Signature

    Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e-mails. The following shows the reference section for each procedure. Step1 Configuration on the Machine ..................331 Step2 Configuration on Sender and Recipient .................
  • Page 334 12 Encryption and Digital Signature Settings For more information on how to start CentreWare Internet Service, refer to "Starting CentreWare Internet Services" (P.258). Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others].
  • Page 335: Step2 Configuration On Sender And Recipient

    Configuration of E-mail Encryption/Digital Signature Message Encryption Method Select an encryption method for the e-mail message body from [3DES], [RC2-40], [RC2-64], or [RC2-128] when you send an e-mail from the machine. Certificate Auto Store Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book.
  • Page 336 12 Encryption and Digital Signature Settings When source is the machine and destination is another multifunctional machine The device certificate of another multifunctional machine must be registered on the machine. And the device certificate of the machine must be registered on another multifunctional machine.
  • Page 337: Configuration Of Pdf/Docuworks/Xps Signature

    Configuration of PDF/DocuWorks/XPS Signature Configuration of PDF/DocuWorks/XPS Signature This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. The following shows the reference section for each procedure. Step1 Configuration on the Machine ..................
  • Page 338: Step2 Configuration On The Computer

    12 Encryption and Digital Signature Settings Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Click [ ] on the left of [Security] to display the items in the folder.
  • Page 339 Configuration of PDF/DocuWorks/XPS Signature For information on how to register (import) a certificate, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Sending a PDF, DocuWorks, or XPS signature file from the machine to a computer Make sure that the root certificate of the certificate to be used for the scan file signature of the machine is registered on the recipient's computer.
  • Page 341: Authentication And Accounting Features

    13 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
  • Page 342: Overview Of Authentication And Accounting Feature

    13 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature..................340 Overview of Accounting Feature....................341 Overview of Authentication Feature Types of Users The users include the System Administrator, Login User, Unregistered User, and Local User.
  • Page 343: Overview Of Accounting Feature

    Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports three types of account administration: Local Accounting, Network Accounting, and Xerox Standard Accounting. For more information, refer to "Types of Account Administration" (P.345). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
  • Page 344: Authentication

    13 Authentication and Accounting Features Authentication This section describes the Authentication feature used with the machine. User Types Managed by Authentication Feature..............342 User Roles and Authorization Groups ..................343 Types of Authentication......................344 Types of Account Administration.....................345 Authentication and Accounting Relationship ................346 User Types Managed by Authentication Feature The following describes the types of users that can be managed with the Authentication feature.
  • Page 345: User Roles And Authorization Groups

    Authentication User Roles and Authorization Groups You can select a user role and an authorization group for each user when registering a user on the machine. For a user registered on a remote server, these settings are effective only when ApeosWare Authentication Agent is used.
  • Page 346: Types Of Authentication

    13 Authentication and Accounting Features setting enables users belonging to an authorization group to disable active settings from [Tools] on the [Services Home] screen. For details on the Watermark and UUID settings, refer to "Watermark" (P.145) and "Print Universal Unique ID" (P.148). For information on how to temporarily disable active settings, refer to "Allow User to Disable Active Settings"...
  • Page 347: Types Of Account Administration

    Smart Card Authentication Authentication is performed using the smart card (IC Card Reader manufactured by Fuji Xerox and sold separately). For more information on the connection of IC Card Reader (purchase separately), contact our Customer Support Center. For more information on how to use and manage IC Card Reader, refer to the manual provided with the device.
  • Page 348: Authentication And Accounting Relationship

    13 Authentication and Accounting Features The authentication server manages the user’s authorization information and obtains accounting information from a remote server. Authentication servers supported by the machine include ApeosWare Accounting Service (purchase separately). Xerox Standard Accounting Account administration is performed using the user information and account information registered on the machine.
  • Page 349: Services Controlled By Authentication

    Services Controlled by Authentication Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
  • Page 350 13 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] The following services are controlled. For features supported by ApeosWare Accounting Service (purchase separately), refer to the manuals provided with the software. Authentica- Restrictions per user tion...
  • Page 351: Services Restricted By The Combined Use Of Smart Card Authentication And User Id Authentication

    Services Controlled by Authentication *1 This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 If ApeosWare Authentication Agent (purchase separately) is used as an authentication system, you can select features to restrict. For information on ApeosWare Authentication Agent, refer to the manuals provided with the software.
  • Page 352 13 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Local Accounting] The following services are controlled. Authentication Restrictions per user Per-user Services Account Feature Usage Count User ID Card restrictions Limit Copy Print Charge Print, Private Charge...
  • Page 353 Services Controlled by Authentication *4 This feature stops machine operation when the number of pages specified in the account limit is processed. The settings can be configured with the remote service. *5 Report and List can be printed using a smart card not registered on the machine. For more information on Network Accounting, refer to "Network Accounting"...
  • Page 354: Authentication For Job Flow Sheets And Folders

    13 Authentication and Accounting Features Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, folders, and job flow sheets and folder links when the Authentication feature is enabled. Overview...........................352 When the Authentication Feature is Disabled................354 When the Authentication Feature is Enabled................357 Overview Job Flow Sheet Types and Overview...
  • Page 355: Authentication For Job Flow Sheets And Folders

    Authentication for Job Flow Sheets and Folders Only the system administrator, however, can change its settings. To create administrator shared job flow sheets, you must press the <Log In/Out> button and operate the machine as the system administrator. The available operations for job flow sheets vary depending on whether the Authentication feature is enabled or disabled.
  • Page 356: When The Authentication Feature Is Disabled

    13 Authentication and Accounting Features The available operations for folders vary depending on whether the Authentication feature is enabled or disabled. When Authentication When Authentication is Disabled is Enabled Types of Folders Create Edit/ Create Edit/ Delete Delete General Shared Folder Personal Folder Administrator Shared Folder...
  • Page 357 Authentication for Job Flow Sheets and Folders [Create Folder] screen / [Send from Folder] screen The following table describes the operations that can be performed on the [Create Folder] screen under [Setup] or on the [Send from Folder] screen. General Users System Administrators Job Flow operation...
  • Page 358 13 Authentication and Accounting Features When the Authentication feature is disabled, the relationships between users and folders are as follows. General Users System Administrators Folder operation General Admin Personal General Admin Personal shared shared shared shared Create/Register Display Delete Change Settings Display File Delete File Register File *...
  • Page 359: When The Authentication Feature Is Enabled

    Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Available Job Flow Sheet Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared and folder job flow sheets, and create personal job flow sheets. When the Authentication feature is enabled, the relationships between users and job flows are as follows.
  • Page 360 13 Authentication and Accounting Features Available Folder Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared folders, and create personal folders. When the Authentication feature is enabled, the relationships between users and job flows are as follows.
  • Page 361 Authentication for Job Flow Sheets and Folders Linking Job Flow Sheets and Folders When the Authentication feature is enabled, the relationships between users and folders are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.340). When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display User ID &...
  • Page 362: Jobs Manageable By Account Administration

    13 Authentication and Accounting Features Jobs Manageable by Account Administration This section describes the information that can be managed for the jobs for each service. Print You can manage the following print job information using the Accounting feature: Services (Jobs) Authentication Target User Managed Items...
  • Page 363: Jobs Manageable By Account Administration

    Jobs Manageable by Account Administration Scan You can manage the following scan job information using the Accounting feature: Corresponding Authenti- Target User Managed Items Service cation E-mail Required Login user Scanned pages, mail transmission pages Store to Folder Required Login user Scanned pages Scan to PC Required...
  • Page 364 13 Authentication and Accounting Features Authenti- Services (Jobs) Target User Managed Items cation Receive Automatic Transmission Internet Fax Transmissions/pages, charging units Internet (Transfer) required reception/fax Fax/ forwarding Internet Transfer *1 When you select [Unlocked] for [Print Files from Folder] under [Tools] > [Authentication/Security Settings] > [Authentication] >...
  • Page 365: Configuration For Authentication

    Configuration for Authentication Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Enabling Authentication......................363 Changing the Default Authorization Group Settings ............... 366 Creating an Authorization Group ..................... 366 Installation Overview To use the Authentication feature, configure the following settings.
  • Page 366 13 Authentication and Accounting Features For more information on the authentication method, refer to "Login Type" (P.246). Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
  • Page 367 Configuration for Authentication Select [Tools] on the [Services Home] screen. Select [Authentication/Security Settings]. Select [Authentication]. Select [Login Type]. Select [Login to Remote Accounts], and then select [Save]. For more information on the authentication method, refer to "Login Type" (P.246). Select [Yes]. Select [Access Control].
  • Page 368: Changing The Default Authorization Group Settings

    13 Authentication and Accounting Features Set attributes in [System Administrator Access] and [Accounting Administrator Access]. Setting example: System Administrator Access: CN=SA,CN=Users,DC=secEQ,DC=local Accounting Administrator Access: CN=AA,CN=Users,DC=secEQ,DC=local Click [Apply]. Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group.
  • Page 369 Configuration for Authentication • The default passcode is "x-admin". Select [Tools] on the [Services Home] screen. Select [Authentication/Security Settings]. Select [Authentication]. Select [Create Authorization Groups]. Select a group displayed as [(No Name)], and then select [Create/Delete]. Enter a group name into [Group Name]. Set the other items.
  • Page 370: Configuration For Account Administration

    13 Authentication and Accounting Features Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type ..................368 Step 2 Registering User Information ..................368 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
  • Page 371 Configuration for Account Administration Select [Accounting]. Select [Create/View User Accounts]. Select [<Available>], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Account Limit]. Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Save]. For more information on the account limit, refer to "Account Limit"...
  • Page 372: User Authentication Operations

    13 Authentication and Accounting Features User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users ......................370 Changing Passcode ........................370 Authenticating Login Users When the login users use the restricted services, the users must enter their User ID.
  • Page 373 User Authentication Operations Select [User Details Setup]. Select [Change Passcode]. Enter the current passcode, and then select [Next]. Select [New Passcode] and enter a new passcode, and then select [Save]. Select [Retype Passcode] and re-enter the new passcode, and then select [Save]. Select [Close].
  • Page 375: 14 Problem Solving

    14 Problem Solving This chapter describes solutions to various problems you may have with the machine. Troubleshooting ..................374 Machine Trouble ..................375 Image Quality Trouble ................380 Trouble during Copying ................386 Trouble during Printing ................390 Trouble during Faxing................393 Trouble during Scanning................397 Network-related Problems ................402 Media Print - Text Trouble ................416 Media Print - Photos Trouble ..............417 Error Code ....................418...
  • Page 376: Troubleshooting

    14 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.375). properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...
  • Page 377: Machine Trouble

    Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and Switch the main power switch and power not powered on. power switched on? Refer to "2 Product Overview"...
  • Page 378 14 Problem Solving Symptom Cause Remedy Unable to print, Is a message displayed on Follow the instructions displayed to resolve or unable to the touch screen? the problem. copy. Is the memory capacity Perform one of the following: insufficient? Set [Image Quality] to [Standard], or try printing again by setting [Print Page Mode] to [On].
  • Page 379 Machine Trouble Symptom Cause Remedy Unable to copy Is the document glass or the Clean the document glass and the with the specified document cover dirty? document cover. size. Refer to "Cleaning the Document Cover and Document Glass" (P.83). Is the document a Place the document on the document transparent type such as a glass, and place a white sheet on top of...
  • Page 380 14 Problem Solving Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.42). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops correctly? to insert it correctly.
  • Page 381 Machine Trouble Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in Are you trying to use the User Guide. irregular shaped documents, business cards, transparencies, or thin...
  • Page 382: Image Quality Trouble

    14 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center. Symptom Cause Remedy...
  • Page 383 Image Quality Trouble Symptom Cause Remedy The copy is Is the document loaded Load the document correctly. misaligned or correctly? Refer to "3 Copy" > "Copying Procedure" in skewed. the User Guide. Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper"...
  • Page 384 14 Problem Solving Symptom Cause Remedy Printing is faint. The paper is damp. Replace the paper with new one. (smudged, Refer to "Loading Paper" (P.42). unclear) The drum cartridge has Replace the drum cartridge with a new deteriorated or is damaged. one.
  • Page 385 Image Quality Trouble Symptom Cause Remedy White dots The paper is unsuitable. Load suitable paper. appear in black Refer to "Loading Paper" (P.42). filled areas. The drum cartridge has Replace the drum cartridge with a new deteriorated or is damaged. one.
  • Page 386 14 Problem Solving Symptom Cause Remedy White areas or The machine interior (laser Clean the machine interior. white or colored scanners) may be soiled. Refer to "Cleaning the Interior (Laser stripes appear. Scanners)" (P.81). The paper is damp. Replace the paper with new one. Refer to "Loading Paper"...
  • Page 387 Image Quality Trouble Symptom Cause Remedy Text or images The paper guides in the Adjust the horizontal and vertical paper are printed at an paper tray are not set in the guides to the correct positions. angle. correct positions. Refer to "Loading Paper" (P.42).
  • Page 388: Trouble During Copying

    14 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
  • Page 389: The Copy Result Is Not What Was Expected

    Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
  • Page 390 14 Problem Solving Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may is missing on the be partially missing or unclear. Replace the copy. paper with new one. Refer to "Loading Paper" (P.42). Folded or wrinkled paper is Remove the unsuitable paper or replace all included in the tray.
  • Page 391 Trouble during Copying Symptom Cause Remedy Unable to copy The document glass or the Clean the document glass or the document with the specified document cover is dirty. cover. size. Refer to "Cleaning the Document Cover and Document Glass" (P.83). The document is a Place a white sheet of paper on top of the transparent type such as a...
  • Page 392: Trouble During Printing

    14 Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.
  • Page 393: The Print Result Is Not What Was Expected

    Trouble during Printing The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in [Output Color] is set to Set [Output Color] to [Auto Detect] or color.
  • Page 394 14 Problem Solving Symptom Cause Remedy The output color This is because the print To closer match the color of Secure Print differs between path is different. The output and files in folder, select [On] in [Image Secure Print and color of Print Stored File is Options] >...
  • Page 395: Trouble During Faxing

    Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. Note • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.411). • The Fax features are not available for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 396 14 Problem Solving Symptom Cause Remedy An incorrect fax number is Check the fax number and try sending used. again. The number is not for fax If no peep sound is heard from the receiver number. when you call the number, the number is not for a fax number.
  • Page 397: Receiving Problems

    Trouble during Faxing Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not The machine is equipped with connectors communicate connected correctly. to which to connect phone lines.
  • Page 398 14 Problem Solving Symptom Cause Remedy The image The drum cartridge is Copy a document. If the image quality is quality is poor. damaged. poor, replace the drum cartridge with a new one. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4"...
  • Page 399: Trouble During Scanning

    Trouble during Scanning Trouble during Scanning This section describes how to resolve scan problems. Note • The Scan features are not available for some models. An optional component is required. For more information, contact our Customer Support Center. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy.
  • Page 400: Unable To Import Scanned Documents To The Computer

    14 Problem Solving Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to find The machine is not turned Switch the main power and power on.
  • Page 401: Unable To Send A Scanned Document Over The Network (Ftp/Smb)

    Trouble during Scanning Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of the error.
  • Page 402: Unable To Send E-Mail

    14 Problem Solving Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of an error.
  • Page 403 Trouble during Scanning Symptom Cause Remedy The image is not The document glass or the Clean the document glass or the document the desired size. document cover is dirty. cover. Refer to "Cleaning the Document Cover and Document Glass" (P.83). The document is a Place a white sheet of paper on top of the transparent type such as a...
  • Page 404: Network-Related Problems

    14 Problem Solving Network-related Problems This section describes how to resolve network related problems. When using SMB When SMB is used, identify the symptom in the following table to perform the remedy. When you cannot communicate with the machine Cause Check point Remedy The computer and the...
  • Page 405: When You Cannot Print

    Network-related Problems When you cannot print Cause Check point Remedy The machine is processing a Confirm whether the machine Wait until the machine print job from a different is processing a print job. (A completes processing the computer. write error dialog is displayed print job, or change the (When [SMB (Spool)] is set to to indicate that there is no...
  • Page 406: When Using Netware

    14 Problem Solving When using NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows: When you cannot print Cause Check point Remedy Network equipment, such as Confirm whether the data Specify the frame type set on hubs, does not support link indicator of the network the connected file server as...
  • Page 407 Network-related Problems Cause Check point Remedy The print queue where the Use NWADMIN from a Re-send the print data to the user has transmitted the print computer to check the print print queue which is data, is not assigned to the queue’s [Assignment] assigned to the machine.* machine.
  • Page 408 14 Problem Solving Cause Check point Remedy The level settings for the Use the set command from Enter the following command NCP packet signature do not the console screen on the from the console screen on match. file server to confirm whether the file server to set the NCP the NCP packet signature is packet signature to either...
  • Page 409 Network-related Problems When "Switch the machine off" is displayed Cause Check point Remedy A NetWare problem Restart the machine. Wait occurred. until the screen completely goes out to switch on the machine power. When print result is not what was expected Cause Check point Remedy...
  • Page 410: When Using Tcp/Ip

    14 Problem Solving When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows: Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008, or Windows Server 2008 R2 When you cannot print Cause Check point Remedy...
  • Page 411: When Using Ethertalk

    Network-related Problems Mac OS X 10.3.9 - 10.4.11/10.5/10.6 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD When printing with a printer port is activated. detected by using Bonjour, Select the [Enabled] check box of [LPD] to activate the port.
  • Page 412: Centreware Internet Services Problems

    14 Problem Solving CentreWare Internet Services Problems The possible symptoms and remedies for problems when using CentreWare Internet Services are as follows: Symptom Remedy Cannot connect to Is the machine working properly? CentreWare Internet Check whether the machine is turned on. Services.
  • Page 413: E-Mail Features Problems

    Network-related Problems E-mail Features Problems The possible symptoms and remedies for problems when using E-mail Notification Service, the Print E-mail feature, the E-mail service, and Internet Fax service as follows: Symptom Remedy Cannot receive e-mail (Print Is the e-mail address for the machine configured? E-mail, Internet Fax).
  • Page 414: Internet/Intranet Connection Problems

    14 Problem Solving Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause Remedy The Authentication feature Only Basic Authentication is supported by the machine. The used on the remote server is machine does not support NTLM/digest.
  • Page 415: Ipv4 And Ipv6 Connection Problems

    Network-related Problems Cause Remedy Cannot access the proxy The following types of access control are used. Confirm the server, firewall, or Web configured access control. server as a result of access Address (port) restriction control. SSL restriction User access restriction (including access right levels) Content block Scheme restriction (cannot use HTTP etc.) Transfer data size restriction...
  • Page 416 14 Problem Solving Unable to connect using an IPv6 address Symptom Remedy You cannot connect to the When you specify the machine's link-local address, a scope machine with the link-local ID must be appended to the address. address. For example, when you use Internet Explorer 7 on Windows Vista to access the address "fe80::203:baff:fe48:9010", you must append the Ethernet adapter local area connection number (for example, 8) for Windows Vista to the address as...
  • Page 417 Network-related Problems Symptom Remedy When you specify the Scan data cannot be transferred with SMB if a destination computer name on a storage server is specified using the computer name. Use the IPv6 destination server of the format to specify the server. Scan to PC (SMB) service in an IPv6 environment without a DNS server, scan data...
  • Page 418: Media Print - Text Trouble

    14 Problem Solving Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows: Symptom Cause Remedy The <Access> Is the USB cable connected Disconnect the USB cable, and then indicator of the correctly? securely insert the USB cable into the...
  • Page 419: Media Print - Photos Trouble

    Media Print - Photos Trouble Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy The <Access> Is the USB cable connected Disconnect the USB cable, and then indicator of the correctly? securely insert the USB cable into the...
  • Page 420: Error Code

    14 Problem Solving Error Code This section describes error codes. An error message and error code (∗∗∗-∗∗∗) are displayed if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
  • Page 421 Error Code Category Error Code Cause and Remedy C P F S M O 003-311 O O O [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch 003-318 screen is blank, and then switch on the machine power. If 003-319 the same message is displayed again, contact our 003-320...
  • Page 422 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 003-753 [Cause] A mix sized document was to be scanned at high resolution, 2 sided. [Remedy] Set [Resolution] to [200dpi], and scan the document again. 003-754 [Cause] An error occurred in the document feeder.
  • Page 423 Error Code Category Error Code Cause and Remedy C P F S M O 010-330 O [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 424 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-229 O [Cause] An error occurred in the software [Remedy] Switch off the machine power, make sure that the touch 016-230 screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 425 Error Code Category Error Code Cause and Remedy C P F S M O 016-310 O [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch 016-311 screen is blank, and then switch on the machine power. If 016-312 the same message is displayed again, contact our 016-313...
  • Page 426 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-403 O [Cause] The root certificate did not match. [Remedy] Confirm the authentication server and store the root certificate of the server certificate of the authentication server into the machine.
  • Page 427 Error Code Category Error Code Cause and Remedy C P F S M O 016-461 O [Cause] When [Assurance Level] under the [Transfer Image Log] is set to [High], you may not be able to create a new job because of a restriction resulting from the congestion of un-forwarded image logs.
  • Page 428 If your application usage and print instruction are correct, check with the application manufacturer that sent the print job for operations of the application, not with Fuji Xerox. If the error still is not resolved, contact our Customer Support Center.
  • Page 429 Error Code Category Error Code Cause and Remedy C P F S M O 016-517 [Cause] There is an error in the content described in the PostScript file. [Remedy] Print with the PostScript driver. Furthermore, modify ProcessColorModel described in the PostScript file so that the color mode does not change.
  • Page 430 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-526 [Cause] LDAP server SSL authentication error. The server name does not match the certificate. [Remedy] Set the same LDAP server address to the machine and to the SSL certificate of the LDAP server.
  • Page 431 Error Code Category Error Code Cause and Remedy C P F S M O 016-539 O [Cause] Kerberos server authentication protocol error [Remedy] An error occurred in the software. Contact our Customer Support Center. 016-543 O [Cause] The specified domain was deleted from the Authentication Agent.
  • Page 432 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-557 O [Cause] Authentication Agent internal error occurred. [Remedy] Check the Authentication Agent. For more information on the process, refer to the manual for the Authentication Agent.
  • Page 433 Error Code Category Error Code Cause and Remedy C P F S M O 016-573 [Cause] Unable to print because the content of the job ticket is incorrect. [Remedy] Check whether the print driver is correctly installed on the computer that specified printing, whether the operating conditions are satisfied, and whether the driver is one that can be used with this machine.
  • Page 434 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-582 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server after connection. [Remedy] Take one of the following measures: Check whether the specified file name can be used in the save location.
  • Page 435 Error Code Category Error Code Cause and Remedy C P F S M O 016-598 O [Cause] The size of an e-mail page exceeds the maximum message size because of page splitting. 016-599 [Remedy] Take one of the following measures: Reduce the file size for [Quality/File Size].
  • Page 436 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-705 [Cause] Probable causes are as follows: 1) You have specified the machine for the folder registry for the scanned document. However, the Scanner Kit (optional) is not installed.
  • Page 437 Error Code Category Error Code Cause and Remedy C P F S M O 016-711 O O [Cause] The upper limit for the e-mail size has been exceeded. [Remedy] Take one of the following measures, and then try sending the mail again. Reduce the number of pages of the document.
  • Page 438 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-721 O [Cause] An error occurred during print processing. Probable causes are as follows: 1) Printing was instructed by the Auto Paper selection when [Paper Type Priority] is set to [Auto Paper Off] for all paper in the [Common Service Settings].
  • Page 439 Error Code Category Error Code Cause and Remedy C P F S M O 016-728 [Cause] An unsupported tag is included in the TIFF file. [Remedy] Confirm the print data. 016-729 [Cause] Unable to print because the number of colors or the resolution of the TIFF file exceeds the allowed range.
  • Page 440 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-747 [Cause] The memory became insufficient when using the Repeat Image feature and the Annotations features simultaneously. [Remedy] Take one of the following measures: Increase the annotation image size. Reduce the usage of Repeat Image.
  • Page 441 Error Code Category Error Code Cause and Remedy C P F S M O 016-751 [Cause] Probable causes are as follows: 1) During the PDF Bridge processing, a syntax or parameter error occurred, an undefined command was used, and a PDF file was damaged. 2) When [Print Processing Mode [408])] for the PDF Direct Print feature has been set to [PS([1])], memory is insufficient.
  • Page 442 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-762 [Cause] The specified printer language is not installed on the machine. [Remedy] For [USB] in [Print Mode] under [Port Settings], specify correct printer language. 016-763 [Cause] Unable to connect to the POP server.
  • Page 443 Error Code Category Error Code Cause and Remedy C P F S M O 016-777 O [Cause] A hard disk error occurred during image processing. [Remedy] The hard disk may be defective. To replace the hard disk, contact our Customer Support Center. 016-778 [Cause] The conversion processing of the scanned image was...
  • Page 444 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-790 [Cause] Unable to send an e-mail with Split Send because of exceeding the maximum number of splits allowed. [Remedy] Take one of the following measures: Reduce the file size for [Quality/File Size].
  • Page 445 Error Code Category Error Code Cause and Remedy C P F S M O 018-400 O [Cause] Although IPSec is enabled, the IPSec settings are inconsistent. Although [Authenticated by Preshared Key] is set in [IKE Authentication Method], a passcode is not set. Although [Authenticated by Digital Signature] is set in [IKE Authentication Method], an IPSec certificate is not set.
  • Page 446 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-505 O [Cause] If an error occurred during SMB authentication, the probable causes are as follows: Authentication failed because of the incorrect user name or incorrect password. The time on the SMB server and on the machine does not match.
  • Page 447 Error Code Category Error Code Cause and Remedy C P F S M O 018-543 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because one of the following problems occurred on the shared name of the SMB server when logging in to the SMB server.
  • Page 448 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-561 O [Cause] The hostname or the script storage location is not correct. (Received HTTP Status 404). [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC.
  • Page 449 Error Code Category Error Code Cause and Remedy C P F S M O 018-569 O [Cause] The SSL server certificate may have a problem. [Remedy] 1) Check whether the destination HTTP server for the scanned document is accessible by PC. 2) Check whether the SSL server certificate is registered on the HTTP server.
  • Page 450 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-579 O [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: The NetWare server is accessible by PC The free space of the server to store data Run DSREPAIR at the server console on the NetWare server.
  • Page 451 Error Code Category Error Code Cause and Remedy C P F S M O 018-584 O [Cause] The followings may be the cause: The communication is disconnected while reading or writing due to some reason Close process of the file failed due to some reason [Remedy] 1) Check whether the NetWare server is accessible by PC.
  • Page 452 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-591 O [Cause] When the machine was connected to the server and the name of a file or folder on the server was determined, the suffix of the name of the file or folder exceeded the limit value.
  • Page 453 Error Code Category Error Code Cause and Remedy C P F S M O 018-704 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "4" (size limit exceeded) for Address Book query.
  • Page 454 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-712 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "12" (unavailable extension) for Address Book query.
  • Page 455 Error Code Category Error Code Cause and Remedy C P F S M O 018-721 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "21" (invalid syntax) for Address Book query.
  • Page 456 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-749 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "49" (invalid credentials) for Address Book query.
  • Page 457 Error Code Category Error Code Cause and Remedy C P F S M O 018-765 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "65" (object class violation) for Address Book query.
  • Page 458 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-781 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. Connection to the server cannot be established for the Address Book query. [Remedy] Take one of the following measures: Confirm the network cable connection.
  • Page 459 Error Code Category Error Code Cause and Remedy C P F S M O 018-788 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "88" (user cancelled operation) for Address Book query.
  • Page 460 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-796 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "96" (client loop detected) for Address Book query.
  • Page 461 Error Code Category Error Code Cause and Remedy C P F S M O 021-701 O [Cause] The USB interface error occurred. [Remedy] Retry after waiting for a while or confirm that the USB cable is connected and switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 462 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 024-702 [Cause] Paper jam occurred while [When Paper Jam Occurs] is set to [Delete Job] in [Print Service Settings]. [Remedy] Remove the jammed paper, and then try printing again. 024-742 [Cause] Booklet printing was specified for printer properties, but...
  • Page 463 Error Code Category Error Code Cause and Remedy C P F S M O 026-702 [Cause] The number of accesses from the LDAP server to the machine by Address Book operation exceeded the machine's processing capability. [Remedy] Wait for a while and execute the operation again. If the error still is not resolved, contact our Customer Support Center.
  • Page 464 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 026-711 [Cause] Exceeded the maximum size allowed for a multi-page file when scanning. [Remedy] Take one of the following measures: 1) Reduce the resolution (scan quality) of the scan parameters and execute the operation again.
  • Page 465 Error Code Category Error Code Cause and Remedy C P F S M O 026-728 [Cause] An error occurred during WSD communications. [Remedy] Check whether the network cable is correctly connected or 026-729 check the amount of available memory of the destination device.
  • Page 466 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-502 O O [Cause] Failed to log into the POP3 server when using the POP3 protocol. [Remedy] Confirm whether the user name and password used in the POP3 server are correct on CentreWare Internet Services.
  • Page 467 Error Code Category Error Code Cause and Remedy C P F S M O 027-516 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because access to the SMB server could not be found. [Remedy] Take one of the following measures: Check the following conditions to determine whether the destination SMB server and the machine are set up...
  • Page 468 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-519 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the save location or file name specified for the scanned image had a problem. The save location or the file name has a problem.
  • Page 469 Error Code Category Error Code Cause and Remedy C P F S M O 027-523 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because a folder could not be created on the SMB server. The specified folder already exists. [Remedy] Check whether the specified name is being used for another file or folder on the SMB server.
  • Page 470 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-532 O [Cause] Failed to access the NEXTNAME.DAT file. [Remedy] When [Rename New File] is set as the process to be executed when file names are duplicate, check the NEXTNAME.DAT file is correct.
  • Page 471 Error Code Category Error Code Cause and Remedy C P F S M O 027-548 O [Cause] SMB protocol error. An invalid character was detected in the specified user name. [Remedy] Have your network administrator set the user name on the server authorized characters.
  • Page 472 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-584 O [Cause] SMB protocol error. The SMB server is in shared security mode. [Remedy] The SMB server may be set on Windows 95, Windows 98, or Windows Me OS.
  • Page 473 Error Code Category Error Code Cause and Remedy C P F S M O 027-706 [Cause] Unable to find the S/MIME certificate associated with the machine’s e-mail address when sending e-mail. [Remedy] Import the S/MIME certificate corresponding to the mail address to the machine.
  • Page 474 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-717 [Cause] Unable to obtain SMTP server address for e-mail transmissions from the DNS server. [Remedy] Check whether the DNS server is set correctly. 027-720 O [Cause] Unable to find the server of an application interface destination.
  • Page 475 Error Code Category Error Code Cause and Remedy C P F S M O 027-752 O [Cause] A mandatory entry field is blank in the job flow. [Remedy] Take one of the following measures: Do not link folders to job flows that have mandatory entry fields.
  • Page 476 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-762 O [Cause] An on-demand print job is sent to the machine using the Web Applications feature, however, the specified job ticket is invalid because of one of the following causes: Abnormal change to the job ticket because of the machine software failure Abnormal change to the job ticket because of a bug on...
  • Page 477 Error Code Category Error Code Cause and Remedy C P F S M O 027-778 O [Cause] The destination SMTP server does not support the SMTP- AUTH system set on the machine. [Remedy] Confirm the authentication type supported by the SMTP server with your network administrator.
  • Page 478 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-500 [Cause] An error occurred during fax transmission. [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-501 [Cause] An error occurred during fax transmission.
  • Page 479 Error Code Category Error Code Cause and Remedy C P F S M O 033-516 [Cause] An error occurred during fax transmission. [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-517 [Cause] An error occurred during fax transmission.
  • Page 480 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-530 [Cause] Received a procedure disabled signal. [Remedy] Confirm the procedure for DTMF in the User Guide, and then execute the operation again. 033-531 [Cause] Received a command rejection signal.
  • Page 481 Error Code Category Error Code Cause and Remedy C P F S M O 033-550 [Cause] Cannot execute another job because fax communication is in progress. [Remedy] Wait until the job being communicated completes, and then execute the operation again. 033-551 [Cause] You attempted to change a job immediately before fax or...
  • Page 482 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-565 [Cause] Cannot send because too many recipients are specified. [Remedy] Wait until the number of jobs awaiting transmission decreases, or reduce the number of recipients, and then send again.
  • Page 483 Error Code Category Error Code Cause and Remedy C P F S M O 033-713 [Cause] An error occurred during fax transmission. [Remedy] Contact our Customer Support Center. 033-716 [Cause] The folder specified from the sender's machine does not exist. [Remedy] Register the folder.
  • Page 484 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-731 [Cause] The printing of the received fax document was interrupted. [Remedy] The auto print processing of the received fax document was interrupted by a manual print operation. No measure is required.
  • Page 485 Error Code Category Error Code Cause and Remedy C P F S M O 033-749 [Cause] The machine will automatically recover and print the document. [Remedy] No measure is required. 033-750 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 486 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 062-310 O [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch 062-345 screen is blank, and then switch on the machine power. If 062-360 the same message is displayed again, contact our 062-362...
  • Page 487 Error Code Category Error Code Cause and Remedy C P F S M O 074-212 O [Cause] Tray 4 malfunction [Remedy] Contact our Customer Support Center. You can use a tray other than Tray 4. 077-212 O [Cause] Detected the installation of a tray of a different type than expected.
  • Page 488 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 091-927 O [Cause] The drum cartridge [R4] is not installed, or a contact failure occurred in the drum cartridge [R4]. [Remedy] Make sure that the drum cartridge [R4] is installed. When the drum cartridge is installed, pull out the drum cartridge, and then insert it again.
  • Page 489 Error Code Category Error Code Cause and Remedy C P F S M O 116-211 O [Cause] An error occurred in the USB memory device or media reader. 116-212 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 490 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 116-710 [Cause] The correct document size could not be judged because the receive data exceeded the HP-GL/2 (optional) spool size. [Remedy] Increase the size assigned to HP-GL/2 auto layout memory.
  • Page 491 Error Code Category Error Code Cause and Remedy C P F S M O 116-771 [Cause] The data was automatically modified because it included an invalid parameter. 116-772 [Remedy] The printed image may be incomplete. Confirm with the 116-773 sender whether the image has a problem, or ask the 116-774 sender to send the data again.
  • Page 492 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 124-706 [Cause] The folding setting was cancelled. [Remedy] Confirm the folding setting, and then execute the operation again. 124-708 O [Cause] The output destination was changed to the Center Tray. The probable causes are as follows: 1) Paper of a different size from the specified is loaded for 2 sided copying.
  • Page 493 Error Code Category Error Code Cause and Remedy C P F S M O 133-700 [Cause] The staple/hole punch setting was cancelled. [Remedy] Check whether the staple/hole punch position is correct, and then execute the operation again. 133-710 [Cause] When printing the received fax document, the paper loaded on the bypass tray was used for printing because the specified tray could not be used.
  • Page 494: Other Errors

    14 Problem Solving Other Errors This section describes the remedies when the following messages are displayed. Category Error Cause and Remedy Message C P F S M O O O O [Cause] An error occurred. A fault has occurred. [Remedy] Switch off the machine power, make sure that the touch Switch off the screen is blank, and then switch the machine power on machine.
  • Page 495: Paper Jams

    If you were during copying, press the <Start> button to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fuser or a heat roller.
  • Page 496: Paper Jams In Top Left Cover A

    14 Problem Solving Paper Jams in Top Left Cover A The following describes how to clear paper jams occurring in the top left cover. Important • Do not touch the black film like the transfer belt inside the top left cover when you remove the jammed paper because images might be shifted on the transfer belt.
  • Page 497: Paper Jams In Bottom Left Cover B

    Paper Jams Paper Jams in Bottom Left Cover B The following describes how to clear paper jams occurring in the bottom left cover. Gently open the bottom left cover B while pulling the release lever. Remove the jammed paper. Note •...
  • Page 498: Paper Jams In Top Left Cover E

    14 Problem Solving Paper Jams in Top Left Cover E The following describes how to clear paper jams occurring in the top left cover. Important • Do not touch the black film like the transfer belt inside the top left cover when you remove the jammed paper because images might be shifted on the transfer belt.
  • Page 499: Paper Jams In Tray 5

    WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. Important • If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the machine.
  • Page 500: Paper Jams In Duplex Module D

    14 Problem Solving Paper Jams in Duplex Module D The following describes how to clear paper jams occurring in the duplex module D. Open Tray 5, and then while lifting up the release lever gently open the duplex module cover. Remove the jammed paper.
  • Page 501: Paper Jams In Finisher-B1

    Paper Jams Paper Jams in Finisher-B1 The following describes how to clear paper jams occurring in the Finisher-B1 (optional). Paper Jams under the Finisher Top Cover Push up the lever on the finisher top cover. The finisher top cover opens. Remove the jammed paper.
  • Page 502 14 Problem Solving Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the finisher top cover.
  • Page 503: Document Jams

    Document Jams Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Pull up the handle of the top cover of the document feeder, and then open the top cover until it stops.
  • Page 504 14 Problem Solving Close the inner cover of the document feeder. Close the left cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder. If you cannot find the document, lift the document feeder gently, and remove the document if it is there, and then close the document feeder.
  • Page 505: Stapler Faults

    Stapler Faults Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
  • Page 506: Staple Jams In Staple Cartridge (For Finisher-A1)

    14 Problem Solving Staple Jams in Staple Cartridge (For Finisher-A1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher-A1 (optional). Make sure that the machine is not operating, and open the finisher front cover. Take the staple cartridge out of the machine.
  • Page 507: Staple Jams In Staple Cartridge (For Finisher-B1)

    Stapler Faults Push the staple cartridge into the machine until it clicks into place. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support Center.
  • Page 508 14 Problem Solving After you take out the staple cartridge, check inside of the finisher for any remaining staples. Pull up the metal part of the staple cartridge as shown in the illustration. Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2).
  • Page 509: Appendix

    15 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications....................508 Printable Area ...................517 Internal Fonts....................518 Optional Components ................520 ESC/P-K Emulation ..................523 PDF Direct Print..................538 PCL Emulation..................540 HP-GL2 Emulation..................548 Notes and Restrictions................566 Using the Telephone.................593 Activity Report...................595 Installing the HDD Extension Kit (Optional) ..........597 Installing the Extension System Memory (2 GB) (Optional) .....599...
  • Page 510: Specifications

    Paper Tray 1 to 4: 60 - 256 gsm Paper Tray 5: 60 - 216 gsm Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions. First Copy Output Time Monochrome: 6.5 seconds (for A4 /monochrome priority mode) Color: 8.1 seconds (for A4 /color priority mode)
  • Page 511 Specifications Continuous Copy Speed [Monochrome] [Color] A4 , B5 : 20 sheets/minute 20 sheets/minute : 16 sheets/minute 16 sheets/minute : 13 sheets/minute 13 sheets/minute : 11 sheets/minute 11 sheets/minute : 11 sheets/minute 11 sheets/minute Important • When paper is fed from Tray 5 and the paper size is set to [Auto Detect], the printing speed for the first page will be slower.
  • Page 512: Print Function

    15 Appendix Space Requirement Copier/printer model: × Depth 640 mm Width 941 Copier/printer model (with Duplex Automatic Document Feeder): *1,2 × Depth 640 mm Width 964 Copier/printer/scanner model: *1,2 × Depth 640 mm Width 964 *1 When the bypass tray is fully extended. *2 When the document stopper of the Duplex Automatic Document Feeder is open.
  • Page 513 Specifications Operating System Standard : PCL6 ® ® Microsoft Windows 2000, ® ® Microsoft Windows ® ® Microsoft Windows Server 2003, ® ® Microsoft Windows Server 2008, ® ® Microsoft Windows Vista ® ® Microsoft Windows ® ® Microsoft Windows XP x64, ®...
  • Page 514 Microsoft Windows Server 2003 x64, ® ® Microsoft Windows Server 2008 x64, ® ® Microsoft Windows Vista x64, ® ® Microsoft Windows 7 x64 Important • For information about the latest supported OS, refer to the Fuji Xerox Web site.
  • Page 515: Fax Function

    ® NetWare 5.11/5.12 *: NetWare 5.11/5.12 supports FTP protocol only. Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. File Format: Monochrome binary: TIFF (Compression type: MH, MMR), DocuWorks (Compression type: MH, MMR),...
  • Page 516 ® ® Microsoft Windows 7 x64 Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. Internet Fax Function (Optional) Document Size A3, B4, A4 Scanning Resolution Same as the Fax Function Output Format...
  • Page 517 Specifications Duplex Automatic Document Feeder Type Duplex automatic document feeder Maximum: A3, 11 × 17" (279 × 432 mm) Original Paper Size Minimum : A5, 38 - 128 gsm (2 sided: 50 - 128 gsm) Capacity 110 sheets (A4 1 sided) Important •...
  • Page 518 15 Appendix Finisher-B1 (Optional) Type Finisher tray : Sorting (Offset available)/ Stacking (Offset available) Finisher tray Maximum: A3, 11 × 17" Paper Size/Paper Weight Minimum: B5 60 - 220 gsm Note • Paper smaller than B5 is delivered to the center tray. Stacker Capacity Finisher tray (For paper not stapled) A4: 2,000 sheets...
  • Page 519: Printable Area

    Printable Area Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area is the area of a sheet of paper excluding the 4.0 mm margins on all four edges of paper. The actual printable area, however, may vary depending on the printer (plotter) control language.
  • Page 520: Internal Fonts

    15 Appendix Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the optional PostScript fonts, refer to the manual contained in the CD-ROM provided with the PostScript 3 Kit. For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation"...
  • Page 521 Internal Fonts CG Times Times New Bold Times New Bold Italic CG Times Italic CG Times Bold Symbol CG Times Bold Italic Wingdings Univers Medium Line Printer Univers Medium Italic Times Roman Times Italic Univers Bold Univers Bold Italic Times Bold Univers Medium Condensed Times Bold Italic Univers Medium Condensed...
  • Page 522: Optional Components

    15 Appendix Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description DADF Feeds multiple sheets of paper to the machine one by one. Finisher-A1 Staples output sheets. Finisher-B1 Staples output sheets.
  • Page 523 Optional Components Product Name Description Fax Kit 2 Adds the Fax feature to the machine. Note • The HDD Extension Kit is required to use this feature. Fax Extension Board Kit 2 Adds extra facsimile lines to the machine. Note •...
  • Page 524 15 Appendix Product Name Description Envelope Tray Allows you to load envelopes. Tray 1 is replaced with the Envelope Tray instead of being used as the standard paper tray. TC/SC Additional Fonts Kit Supports Traditional Chinese and Simplified Chinese fonts. Note •...
  • Page 525: Esc/P-K Emulation

    ESC/P-K Emulation ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 526: Fonts

    15 Appendix Interface-dependent You can set a printer language for each host interface by using CentreWare Internet Services. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for ESC/P-K emulation: ESC/P-K Emulation...
  • Page 527: Esc/P-K Emulation Settings

    ESC/P-K Emulation The Pages per Side feature can be used in the ESC/P-K emulation mode. In the ESC/ P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout.
  • Page 528 15 Appendix Item Setting Item Value Number Paper tray Sets the paper tray to be used for printing. : Auto [1] (Default) : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 If printing from Tray 5, instruct printing and then operate the machine to start printing.
  • Page 529 ESC/P-K Emulation Item Setting Item Value Number Paper size Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets. : A3 : A4 : A5...
  • Page 530 15 Appendix Item Setting Item Value Number Reduce/enlarge Sets the print magnification. (Reduce/ [0] (Default) : Preset % enlarge mode) : Variable % : Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper.
  • Page 531 ESC/P-K Emulation Item Setting Item Value Number 2 Sided printing Sets the 2 sided printing. [0] (Default) : Off : Head to Head : Head to Toe Important •When [Postcard] is selected for [Paper Size], [Head to Head] and [Head to Toe] cannot be selected. Font Sets the font for single-byte characters.
  • Page 532 15 Appendix Item Setting Item Value Number ESCP switch Reduces the size of single-byte alphanumeric characters when printing. (Reduced Sets whether to reduce their sizes or to print them at a scale of 100%. characters) [0] (Default) : Off : On Sets the length of a page (printable area) to 11 inches or 12 inches.
  • Page 533 ESC/P-K Emulation Item Setting Item Value Number Stapling Sets the stapling position. [0] (Default) : Off : Top left : Top Double : Top Right : Left Double : Right Double : Bottom Left : Bottom Double : Bottom Right Bypass Tray - Sets whether to suspend the print processing when feeding paper from Wait User...
  • Page 534: Magnification Table

    15 Appendix Magnification Table Preset % Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 535 ESC/P-K Emulation Preset % (2-Up Printing) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
  • Page 536 15 Appendix Fit to Cut Sheet Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 537 ESC/P-K Emulation Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
  • Page 538: Paper Size And Number Of Printable Characters

    15 Appendix Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
  • Page 539 ESC/P-K Emulation Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. •...
  • Page 540: Pdf Direct Print

    This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Driver CD Kit.
  • Page 541 : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note • This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.
  • Page 542: Pcl Emulation

    15 Appendix PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 543: Pcl Emulation

    PCL Emulation Alphanumeric fonts CG Times Univers Bold Condensed CG Times Italic Univers Bold Condensed Italic CG Times Bold Antique Olive CG Times Italic Bold Antique Olive Italic Univers Medium Antique Olive Bold Univers Medium Italic CG Omega Univers Bold CG Omega Italic Univers Bold Italic CG Omega Bold...
  • Page 544: Output Feature

    15 Appendix Times Bold Italic ITC Zapf Dingbats Helvetica OCR-B Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory.
  • Page 545: Pcl Settings List

    PCL Emulation PCL Settings List The following table describes the parameters that can be set with the mode menu. Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 3 : Tray 4...
  • Page 546 15 Appendix Parameter Item No. Value Orientation Set the orientation of paper. [0] (Default) : Portrait : Landscape 2 Sided printing Sets the 2 sided printing. [0] (Default) : Off : On...
  • Page 547 PCL Emulation Parameter Item No. Value Default font : CG Times [43] : Symbol [44] : Wingdings : CG Times Italic : CG Times Bold [45] : Line Printer : CG Times Bold [46] : Times Roman Italic [47] : Times Italic : Univers Medium [48] : Times Bold...
  • Page 548 15 Appendix Parameter Item No. Value Symbol set [0] (Default) : Roman 8 [18] : Microsoft Publishing [19] : Math 8 : ISO 8859-1 Latin 1 : ISO 8859-2 Latin 2 [20] : PS Math : ISO 8859-9 Latin 5 [21] : Pi Font : ISO 8859-10 Latin 6...
  • Page 549 PCL Emulation Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.
  • Page 550: Hp-Gl2 Emulation

    15 Appendix HP-GL2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 551: Hp-Gl2 Emulation

    HP-GL2 Emulation Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching.
  • Page 552: Hp-Gl/2 Emulation Settings

    15 Appendix Paper Margin The paper size is set to A4 by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper (in this case, A3). When you set the paper margins, however, the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area determination mode.
  • Page 553 HP-GL2 Emulation Parameter Item No. Value Paper size Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. : A3 [4] (Default*) : A4 : A5 [14] : B4 [15] : B5...
  • Page 554 15 Appendix Extended Settings Parameter Item No. Value Auto layout Selects whether to perform auto layout of the document or not. [0] (Default) : ON : OFF Active palette Selects whether to use a pen specified by command or set on the panel. [0] (Default) : Command : Panel...
  • Page 555 HP-GL2 Emulation Parameter Item No. Value Print control Selects a graphics language. This setting affects to IW, OW, and UC of (HP-GL HP-GL/2 commands. mode) [0] (Default) : HP-GL : HP-GL/2 Note • To print HP-GL/2 command that does not include BP command, select [HP-GL/2].
  • Page 556 15 Appendix Parameter Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. : OFF [1] (Default) : ON 160 (Scaling Selects the document size for auto scaling: A series paper (A0, A1, A2, mode) A3, A4, and A6) or the active coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
  • Page 557 HP-GL2 Emulation Parameter Item No. Value Folding Specify how to hold outputs. [0] (Default) : Off : Z Fold Half Sheet Emulation target Select the machine to emulate. printer [0] (Default) : HP750 [1]1 : FX4036 Pen attributes 800-815 (Pen Set the width (thickness of the line) of the 16 pens (No.
  • Page 558: Hard Clip Area

    15 Appendix Parameter Item No. Value 900-915 (Pen Set the process for when pens’ lines intersect for 16 pens (No. 00 to 15). intersects) No. 00 denotes Item No. 900. (No. 0-No.15) [0] (Default) : None : Intersect : Round : Cut [None] [Intersect]...
  • Page 559: Printable Area

    HP-GL2 Emulation Standard Defines the printable area of the machine as the hard clip area. Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command “&I”.
  • Page 560 15 Appendix Note • The HP-GL emulation supports five paper sizes: A3, A5, A4, B4, and B5. Width Top-right X, Top-right Y Short-side Height Long-side Physical paper size Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Length Coordinate Value (1/7200 inch) (1/7200 inch) Paper X Axis...
  • Page 561: Auto Layout

    HP-GL2 Emulation Auto Layout This section explains Auto Layout. What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper.
  • Page 562 15 Appendix The area specified by the last IW command in the data becomes the active coordinates area. If there are no IW commands in the data, the active coordinates area is determined by Adapted. The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area.
  • Page 563 HP-GL2 Emulation If it is a Paper Size Set the document size from the obtained active coordinates area and the origin point setting. The document size can be selected from six sizes of A series paper (A0, A1, A2, A3, A4, or A5). How to Determine Document Size The document size is determined by comparing with the hard clip area of each paper size based on the active coordinates area obtained in the scaling mode, paper margin,...
  • Page 564 15 Appendix 2) Because there are no font size specification commands and all pen widths are 0.1 mm in the above example, add the height/2 of the default font size for A3 size paper (75 plotter units) to the active coordinates area obtained in step 1. The active coordinates area obtained in step 2 is -8474,-6013,8474,6013.
  • Page 565 HP-GL2 Emulation How to Determine the Scaling Ratio When auto scaling is being used, although the scaling ratio is determined by document size and paper size, it differs according to the scale mode setting. Note • To activate scaling, set the scaling to ON on the [HP-GL/2 - Programming] screen. If it is set to OFF, it is plotted at the same scale (100%).
  • Page 566 15 Appendix Examples of Combinations of Each Function The following are examples showing the print results that can be achieved by combining various functions. Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Paper Size Document Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF...
  • Page 567 HP-GL2 Emulation Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...
  • Page 568: Notes And Restrictions

    15 Appendix Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
  • Page 569 Notes and Restrictions Output Destination When you change the finisher to install, reconfigure the output destination under [Tools] > [Copy Service Settings] > [Copy Defaults] > [Output Destination]. You can also change the output destination for Print E-mail, Private Folder Printed Files, and Fax Received as required.
  • Page 570 15 Appendix Printed Time in Force Annotation The time you specified to print a job, the time at which the print job is started inside the machine, and the time at which the job is actually printed may not be coincident with one another depending on the machine status and settings or the content of the print job.
  • Page 571: Notes And Restrictions On The Use Of The Copy Feature

    Notes and Restrictions Notes and Restrictions on the Use of the Copy Feature Copy Feature The machine does not offer the Improves Fit feature. Meter Count for Dual Color and Single Color Copies Dual color and single color copies are counted as color copies. Color Effect for Dual Color Copy To extract colors for dual color copy, adjusting the colors of the document is required in advance.
  • Page 572 15 Appendix When the Print Results Differ from the Settings As in the following cases, insufficient memory for the print page buffer may cause print result in not printing as specified. In this case, we recommend that you increase the memory.
  • Page 573: Notes And Restrictions On The Use Of The Scan Features

    This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). PDF Bridge, which is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.
  • Page 574 15 Appendix Using Network Scan Driver and Stored File Manager 3 Simultaneously You cannot use both the Network Scan Driver and Stored File Manager 3 on a single computer to connect to the machine. A maximum of three computers using either the Network Scan Driver or Stored File Manager 3 may retrieve files simultaneously from one machine.
  • Page 575 Notes and Restrictions Network Reference on SMB Environment If you configure more than 256 shared resources other than shared folders (such as shared printers) when using Windows 2000, Windows XP, Windows Server 2003, Windows Vista, or Windows 7, shared resources other than shared folders may be displayed in the shared folder list.
  • Page 576 15 Appendix Preview of Scan File You cannot view scan files rotated. If a preview image is not what you expected, cancel the job, configure the settings, and then scan the document again. The orientation of a preview image is the same as the orientation in which the machine scanned the image.
  • Page 577: Notes And Restrictions On The Use Of The Fax Feature

    Notes and Restrictions Notes and Restrictions on the Use of the Fax Feature Settings on Manual Fax Transmissions Manual fax transmissions are performed in accordance with the settings in [Fax Defaults]. If you change settings on the fax screen before the calling screen appears, the settings become effective.
  • Page 578: Notes And Restrictions On The Use Of The E-Mail/Internet Fax Feature

    Fax Direct and E-mail services can also be used simultaneously. The following recipient machines (models with the Fax feature) can establish a peer- to-peer communication with the machine for the Internet Fax Direct feature: - DocuCentre-IV C2260 - ApeosPort-IV C5570 - DocuCentre-IV C5570...
  • Page 579 Notes and Restrictions - DocuCentre-IV C3370 - ApeosPort-IV C2270 - DocuCentre-IV C2270 - ApeosPort-III C4405 - DocuCentre-III C4405 - ApeosPort-III C3305/C2205 - DocuCentre-III C3305/C2205 - ApeosPort-III 4000/3000 - DocuCentre-III 4000/3000 - ApeosPort-III 7000/6000/5000 - DocuCentre-III 7000/6000/5000 - ApeosPort-III C7600/C6500/C5500 - DocuCentre-III C7600/C6500/C5500 - ApeosPort-III C4400 - DocuCentre-III C4400 - ApeosPort-III C3300/C2200...
  • Page 580 15 Appendix TIFF files and Internet fax profiles that can be processed upon Internet fax reception - TIFF file format: TIFF-FX (RFC2301) - Internet fax profile: TIFF-S, TIFF-F, TIFF-J, TIFF-C If receiving an unsupported Internet fax profile, the machine may not be able to print the file.
  • Page 581 Notes and Restrictions Restrictions on the E-mail Server Depending on the system environment (such as the restrictions on your e-mail server), large e-mail may not be delivered successfully. When sending a large e-mail by splitting it, check the capacity of your system environment and of the recipient’s environment. If the data size is still too large to send, reduce their size by lowering the image resolution or transmission resolution.
  • Page 582: Notes And Restrictions When Connecting With Internet Service Provider

    15 Appendix Example 1: When you select [2 Pages Up] for Document 1 (4 pages) and [Off] for Document 2 (2 pages), both Documents 1 and 2 are set to [Off] and the number of printed pages is calculated as follows: Total pages: 2 up: Example 2:...
  • Page 583 Notes and Restrictions Feature Specifications Details of the features related to e-mail are as follows: Transmission specifications Supported protocol : SMTP Port number : 25 (default) Authentication for transmission SMTP authentication : Plain and LOGIN POP before SMTP : Plain and APOP Waiting time for POP authentication : cannot be changed Encryption communication (SSL) : not supported...
  • Page 584: Notes And Restrictions On The Interrupt Mode

    15 Appendix Note • The sizes described above are applicable when sending e-mail. The actual size may be different. Settings from CentreWare Internet Services For more information on settings to be configured on CentreWare Internet Services, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help.
  • Page 585: Notes And Restrictions On Folders

    Notes and Restrictions Job Instruction from the Execution Control Panel Folder Automatic forwarding of a stored file, Not required automatic fax/Internet fax transmission Printing of a stored file (Fax for Secure Required Polling/Store Fax - Local Folder/Store Internet Fax - Local Folder) instructed from the control panel Printing of a stored file (scanned file/print Required...
  • Page 586: Notes And Restrictions When Operating From Computers

    15 Appendix Support Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Vista, or Windows 7 Comply with the following conditions: - RFC2616: Hypertext Transfer Protocol HTTP/1.1 (Standard connection/SSL connection/Proxy authentication) - RFC2617: HTTP Authentication: Basic and Digest Access Authentication (only Basic authentication is supported, the other authentications are not supported) - RFC2817: Upgrading to TLS Within HTTP/1.1...
  • Page 587: Notes And Restrictions On Job Flows

    Notes and Restrictions Restrictions on Macintosh (common) For Mac OS X 10.3 or Mac OS 9, if you print a document with odd number of pages 2-sided, a blank page will be added after the last page, and the blank page will be counted as one page.
  • Page 588: Notes And Restrictions For Using Smb

    15 Appendix In this feature, neither Print nor Direct Fax can be restricted. To restrict print operations, use the Charge Print or Private Charge Print feature. If there is a security problem, prohibit Direct Fax. To prohibit Direct Fax, contact our Customer Support Center.
  • Page 589 Notes and Restrictions When [Receiving Buffer - SMB] is set to [Spool to Memory] All print data spooled within the machine memory, including the data which is being printed, is erased. The print data does not remain when the machine is turned on again.
  • Page 590: Notes And Restrictions For Using Tcp/Ip

    15 Appendix When printing via the SMB port on Windows XP, the user name may not be displayed correctly. SMB Authentication When an IP address or a host name is used to designate the authentication server for SMB authentication, even if the domain name is incorrect, the authentication succeeds if the correct user name and passcode are entered.
  • Page 591: Notes And Restrictions For Using Ethertalk

    Notes and Restrictions However, if the machine was turned off immediately after a computer instructed a print job, the job may remain on the computer. In this case, when the machine is turned on, the data stored on the computer is printed before any jobs instructed subsequently.
  • Page 592: Notes And Restrictions For Using Bonjour

    15 Appendix Assign a printer name so as not to duplicate other printer names on the network. Zone Name Zone names can be set in [Protocols] on the [Properties] tab of CentreWare Internet Services. However, if the zone name set does not exist on the network to which the machine is connected, the zone name is automatically changed to the default name.
  • Page 593 Notes and Restrictions machine to prioritize IPv6 in an environment where the Web server is started with IPv4). In a multi-prefix environment (where multiple IPv6 global addresses are used), data transmission from the machine to a device installed on another network may fail. In a multi-prefix environment (where multiple IPv6 global addresses are used), an address that is not assigned to the machine may be used for communication.
  • Page 594 15 Appendix In an IPv6 environment without a DNS server, if a computer name is specified in the SMB server settings for SMB authentication, the authentication fails. Specify the IPv6 address directly for a computer name of the authentication server.
  • Page 595: Using The Telephone

    Using the Telephone Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: Dialing with the receiver lifted (off-hook dialing) Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing...
  • Page 596 15 Appendix On the [Services Home] screen, select [Fax/ Internet Fax]. Select [On-hook (Manual Send/Receive)] on the [More Options] screen. Specify the call destination. The call destination can be specified using the numeric keypad, address numbers, or one-touch buttons. The Address Book cannot be used. The call destination can be specified also with the keyboard displayed on the screen by pressing [More Characters] or...
  • Page 597: Activity Report

    Activity Report Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. For information on how to print the activity report, refer to "Print Reports"...
  • Page 598 15 Appendix Item Description Contents The information about the communication is indicated. See the Note field at the bottom of the report for a list of abbreviations and their definitions. Transmitting Remote service Redial Folder XXX Broadcast/Multi- Poll Polling Relay Broadcast Assignment Fax forward- ing box XXX Receiving...
  • Page 599: Installing The Hdd Extension Kit (Optional)

    Installing the HDD Extension Kit (Optional) Installing the HDD Extension Kit (Optional) This section describes how to install the HDD Extension Kit (optional) to the machine. Switch off the power, and then switch off the main power. For information on how to switch off the power and the main power, refer to "2 Product Overview" > "Power Source"...
  • Page 600 15 Appendix Align the tabs on both sides of the upper part of the HDD board with the slots on the machine (1), and then push the lower part of the board until it clicks into place (2). Insert the two connectors extending from the bottom side of the HDD board to each slot on the machine correctly.
  • Page 601: Installing The Extension System Memory (2 Gb) (Optional)

    Installing the Extension System Memory (2 GB) (Optional) Installing the Extension System Memory (2 GB) (Optional) The machine comes with 1G system memory. If you want to increase the system memory, replace the standard 1 GB memory card with the Extension System Memory (2 GB) (optional) as the machine has one slot for installing a memory card.
  • Page 602 15 Appendix Remove the memory card already inserted. Push the retaining clips on both ends in the outward direction and pull the memory card straight out. Important • When removing the memory card, be careful not to drop the card. Insert a new memory card straight into the slot.
  • Page 603: Glossary

    Glossary Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
  • Page 604 15 Appendix Term Description A facsimile communication system standardized by the advisory committee for International Telecommunications (CCITT, now the ITU-T). Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000, Windows XP, and Windows Server 2003.
  • Page 605: Index

    Index Index Numerics Allow Guest Users to Edit Field ......211 Allow to edit From if Search Found ....212 100BASE-TX ............. 265 Allow User to Disable Active Settings ....253 10BASE-T ............265 Allows to edit From if Search Failed ....212 2 Pages Up On Receipt ........
  • Page 606 automatically printed reports/lists ......105 Charge Rate Per Unit ........242 Charge/Private Print Settings ......250 Check Folder Passcode ........219 checking paper tray status ........97 Back Cover ............163 cleaning the machine .......... 81 Background Pattern (Watermark) ......145 coding method ........... 514 Background Suppression ......160, 193 Color Balance - Yellow/Magenta/Cyan/Black ..
  • Page 607 Index creating a job flow ..........222 Display Consumables Screen ......154 document size ........... 514 Creating Fax Group Recipients ......234 Current System Software ........95 DocuWorks signature ........335 Custom Buttons 1 to 3 ........136 Domain Filter List ........100, 102 Custom Colors ..........
  • Page 608 ESC/P-K emulation ..........523 Folder Name ............219 Folder Report ..........105, 143 Ethernet II ............265 Ethernet Rated Speed ........171 Folder Selector List ........... 101 EtherTalk ............279 Folder Selector Setup ........ 204, 205 Expiration Date for Files in Folder .....216 Folder Service Settings ........213 extended printable area ........517 Font Color (Watermark) ........
  • Page 609 Index HTTPS .............. 326 IPv6 - DNS Server Setup ........173 IPv6 Address Manual Configuration ....173 HTTPS Proxy Server ........175 IPv6 IP Filter ............173 IBT Unit ............54, 72 IEEE 802.1x Settings ........183 Job Complete Tone ........... 135 IEEE802.3 ............
  • Page 610 Link Job Flow Sheet to Folder ......219 Mask User ID (***) ........241, 249 linking job flow sheets to folders ......354 Maximum Address Entries ........ 210 loading envelopes in the Envelope Tray ....43 Maximum Data Size per E-mail ......211 loading paper ............42 maximum fill line ..........
  • Page 611 Index Offset Stacking .......... 149, 150 Paper Type Priority ..........139 One-touch Buttons ..........136 paper weight ............515 on-hook dialing ..........593 Passcode ............237 operating system ........511, 514 Passcode Entry from Control Panel ....250 Operation of Up/Down Buttons ......154 Passcode Policy ..........
  • Page 612 Print Error Notification E-mail ......210 Receiving Buffer - Port 9100 ......188 Print Job Confirmation Screen ......216 Receiving Buffer - SMB ........187 Print Login Name on PDF Files ......198 Receiving Buffer - USB ........187 Print Mode ............106 Receiving Paper Size ........203 Print Order for All Selected Files .......217 receiving protocol ........
  • Page 613 Index Serial Number ............95 Server Fax ............317 S/MIME ............. 288, 316 Server Fax Kit ............ 521 S/MIME certificate ..........230 Server Name/IP address ........230 S/MIME Settings ..........181 Service Access ..........247 Sample Job ............162 Service Rep. Restricted Operation ....155 Saturation ..........
  • Page 614 staple ............515, 516 Time Zone ............134 staple cartridge ........65, 66, 68 toner cartridge ..........54, 56 staple cartridge for Booklet Maker Unit Tools menu list ..........120 for Finisher-B1 .............54 Track Print Jobs ..........243 staple cartridge for Finisher-A1/B1 ......54 Track Print Jobs with Add-On Module ....
  • Page 615 Index USB Media Print Kit .......... 521 USB memory devices ........297 USB port ............267 Use of Smart Card ..........249 User Account Billing Information ......113 User Authentication ........... 370 User Details Setup ..........249 User ID .............. 237 User ID for Login ..........
  • Page 617 DocuCentre-IV C2260 Administrator Guide ME4629E2-1 (Edition 2) November 2009 Fuji Xerox Co., Ltd. Copyright © 2009 by Fuji Xerox Co., Ltd.

Table of Contents