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Problem
Scanned data is
incorrectly displayed on
the host.
The scanner emits
error beeps after
decoding a bar code.
Received a
communication error
beep while using a
Synapse cable.
The scanner does not
scan the programming
bar codes in this guide.
Table 4-1. Troubleshooting Table (Continued)
Possible Causes
Scanner is not
programmed to work
with the host.
Cradle is not powered
up or cable
connections are not
secure.
Scanner and cradle are
not successfully paired.
Scanner is too far from
the base for proper
transmission.
Previously scanned
data not transmitted to
host.
The cables connected
to the cradle were not
connected in the
correct sequence.
Bar code symbol is
unreadable.
Distance between
scanner and bar code
is incorrect.
Maintenance And Specifications
Possible Solutions
Ensure the proper host type is selected.
Check the scanner host type parameters or
editing options:
•
For RS-232, ensure the scanner's
communication parameters match the
host's settings.
Check that the cradle is powered up and that its
cable connections are secure. See
Cradle
on page 2-1.
Check that the scanner is successfully paired
with the cradle. See
Pairing the Scanner with the
Cradle
on page 2-6.
Move closer to the base and retransmit.
Ensure you are within the proper RF transmission
range.
Before power is applied to the cradle, the
Synapse cable must be connected to the cradle
AND the flying power lead plugged in. See
A Synapse Cable
on page 2-3 for more
information
Check the symbol to ensure it is not defaced. Try
scanning test symbols of the same bar code type.
Move the scanner closer to or further away from
the bar code.
Setting Up the
Using
4-3
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