About Event Id - Epson EH-TW5350 User Manual

Troubleshooting
Cannot make settings on the control panel
Check
Is Control Panel Lock set to Full Lock or Par‐
tial Lock?
Slideshow does not start
Check
Is the USB storage device using a security
function?

About Event ID

Check the event ID and perform the remedy given below. If you cannot resolve the problem, contact your
local dealer or the nearest Epson repair center.
Epson Projector Contact List
s
Event ID
0021 Failed to startup Screen Mirroring.
0022 Network communication is unstable.
0027
0028
0029
0030
0031
0035
0434
0481
0482
0485
0023 Connection failed.
0024
0025
0432 Failed to startup EasyMP Network Projection.
0435
0433 An image that was transferred cannot be re-
produced.
0484 Communications was cut off from the comput-
er.
0483 EasyMP Network Projection ended unexpect-
04FE edly.
When Control Panel Lock is set to Full Lock in the Configura-
tion menu, all button operations on the control panel are disa-
bled; when Partial Lock is set, only the
panel is available. Perform operations from the remote control.
Settings - Lock Setting - Control Panel Lock
s
You may not be able to use USB storage devices that incorporate
security functions.
Cause
88
Remedy
Remedy
Remedy
Restart the projector.
Check the network communication status, and
reconnect after waiting for a while.
If you see the PIN entry screen on your com-
puter, enter the PIN code displayed on the
Screen Mirroring standby screen or at the bot-
tom right of the projected image.
If this does not solve the problem, restart the
projector and the connected devices, and then
check the connection settings.
Restart the projector.
Restart EasyMP Network Projection.
Check the status of network communications.
Wait for a while and then try connecting again.
button on the control
p.68