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Your two year
Your two year
Your two year
Your two year
Your two year
guarantee
guarantee
guarantee
guarantee
guarantee
•
It is important to retain the retailers receipt as
proof of purchase. Staple your receipt to this back
cover for future reference.
Please quote the following information if the
product develops a fault. These numbers can be
found on the base of the product.
Model No.
All Goblin products are individually tested
before leaving the factory. In the unlikely event of
any appliance proving to be faulty within 28 days
of purchase it should be returned to the place of
purchase for it to be replaced.
If the fault develops after 28 days and within
24 months of original purchase, you should
contact the Helpline number quoting Model
number and Serial number on the product, or
write to Goblin at the address shown. You will be
asked to return the product (in secure, adequate
packaging) to the address below along with a
copy of proof of purchase. Subject to the
exclusions set out below (1-5) the faulty
appliance will then be repaired or replaced and
dispatched usually within 7 working days of
receipt.
If you suspect a fault, follow the simple checks
detailed below before returning the appliance or
calling the helpline.
•
Check the dust bag and filters for blockages.
•
Check the hose and tubes for blockages.
•
Check the plug is firmly in the socket and the
supply is switched on.
•
Make sure the socket is working by trying
another appliance.
•
Check the fuse in the plug.
Goblin products are intended for
household use only.
Goblin has a policy of continuous
improvement in product quality and
design.
The Company, therefore, reserves
the right to change the
specification of its models at any
time.
TOPO COMPACT VACUUM CLEANER
Serial No.
7
If for any reason this item is replaced during
the 2 year guarantee period, the guarantee on
the new item will be calculated from original
purchase date. Therefore it is vital to retain your
original till receipt or invoice to indicate the date
of initial purchase.
To qualify for the 2 year guarantee the
appliance must have been used according to the
manufacturers instructions. For example bags and
filters should be changed or cleaned regularly.
EXCLUSIONS
Goblin shall not be liable to replace
or repair the goods under the terms of the
Guarantee where:
1 The fault has been caused or is attributable
to accidental use, misuse, negligent use or
used contrary to the manufacturers
recommendations or where the fault has
been caused by power surges or damage
caused in transit.
2 The appliance has been used on a voltage
supply other than that stamped on the
products.
3 Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4 Where the appliance has been used for hire
purposes or non-domestic use.
5 The guarantee excludes consumables such
as bags and filters.
This guarantee does not confer any rights
other than those expressly set out above and does
not cover any claims for consequential loss or
damage. This guarantee is offered as an
additional benefit and does not affect your
statutory rights as a consumer.
•
This guarantee is valid in the UK and Ireland
only.
The After Sales Division,
Goblin, Mexborough,
South Yorkshire, England, S64 8AJ
Helpline (office hours)
UK 0870 060 2604
Republic of Ireland 1800 409119
31/5/02, 11:52 AM
VC73155M Rev 3
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