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73380 rev4
15/2/08
YOUR THREE
YEAR
GUARANTEE
Available on registration
in the UK only
This 3 year guarantee is only
valid when registered directly
with Morphy Richards within
28 days of purchase. If you do
not register your product within
28 days, it is guaranteed for 2
years. To validate your 3 year
guarantee, telephone our
consumer helpline. Once you
have registered your product,
you will receive written
confirmation from Morphy
Richards, please retain this
information. Please note that
the 3 year guarantee is only
available in the UK. Please
refer to your 2 year guarantee
for more information.
YOUR TWO
YEAR
GUARANTEE
It is important to retain the
retailer's receipt as proof of
purchase. Staple your receipt
to this back cover for future
reference.
Please quote the following
information if the product
develops a fault. These
numbers can be found on the
base of the product.
Model no.
Serial no.
All Morphy Richards products
are individually tested before
leaving the factory. In the
unlikely event of any appliance
proving to be faulty within 28
days of purchase, it should be
returned to the place of
purchase for it to be replaced.
Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of
its models at any time.
For details of other products in the Morphy Richards range please see our website . . .
09:23
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If the fault develops after 28
days and within 24 months of
original purchase, you should
contact the Helpline number
quoting Model number and
Serial number on the product,
or write to Morphy Richards at
the address shown.
You may be asked to return a
copy of proof of purchase.
Subject to the exclusions set
out below (see Exclusions), the
faulty appliance will then be
repaired or replaced and
dispatched usually within 7
working days of receipt.
If you suspect a fault, follow
the simple checks detailed
below before retrying the
appliance or calling the
helpline.
•
Check the filters for blockages.
•
Check the tools / tubes for
blockages.
•
Check the plug is firmly in the
socket.
•
Check the socket is working by
trying another appliance.
•
Check the fuse in the plug.
If for any reason this item is
replaced during the 2 year
guarantee period, the
guarantee on the new item will
be calculated from original
purchase date. Therefore it is
vital to retain your original till
receipt or invoice to indicate
the date of initial purchase.
To qualify for the 2 year
guarantee, the appliance must
have been used according to
the instructions supplied.
EXCLUSIONS
Morphy Richards shall not be
liable to replace or repair the
goods under the terms of the
guarantee where:
The fault has been caused or is
1
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer's
recommendations or where the
fault has been caused by
power surges or damage
caused in transit.
2
The appliance has been used
on a voltage supply other than
that stamped on the product.
3
Repairs have been attempted
by persons other than our
service staff (or authorised
dealer).
4
The appliance has been used
for hire purposes or non
domestic use.
5
The appliance is second-hand.
6
Morphy Richards are not liable
to carry out any type of
servicing work under the
guarantee.
7
The guarantee excludes
consumables such as some
filters.
•
This guarantee does not confer
any rights other than those
expressly set out above and
does not cover any claims for
consequential loss or damage.
This guarantee is offered as an
additional benefit and does not
affect your statutory rights as a
consumer.
•
This guarantee is valid in the
UK and Ireland only.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0949
Spare Parts 0844 873 0715
Republic of Ireland 1800 409 119
VC73380 MUK Rev 4 02/08
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