Canon PRO-100S series Online Manual page 538

1062
Cause
The Page Size setting does not match the size of the paper loaded in the printer.
Action
Press the printer's RESUME/CANCEL button to clear the error.
Then, take the corresponding actions below.
• In Windows:
Then check the Page Size setting in the Page Setup sheet in the printer driver and load paper that is
the same size as the setting and try printing again.
If this error occurs even you load paper of the same size as the setting, set the printer not to detect
the width of the paper using the printer driver.
To set the printer driver not to detect the width of the paper, open the printer driver setup window, and
in Custom Settings under the Maintenance sheet, clear the Detect paper width check box, and
then click OK.
* Select the Detect paper width check box again once printing is complete, and then click OK.
• In Mac OS:
Then check the Paper Size setting in the Page Setup dialog and load paper that is the same size as
the setting and try printing again.
If this error occurs even you load paper of the same size as the setting, set the printer not to detect
the width of the paper using the Canon IJ Printer Utility.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom
Settings in the pop-up menu, clear the Detect paper width check box, and then click Apply.
* Select the Detect paper width check box again once printing is complete, and then click Apply.
Note
• When printing with AirPrint, you can set the printer not to detect the width of the paper using the
Remote UI.
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