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HP Pro x2 612 G1 Maintenance And Service Manual

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HP Pro x2 612 G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP Pro x2 612 G1

  • Page 1 HP Pro x2 612 G1 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 5 Display ................................... 5 Tablet edge components ............................6 Keyboard base ............................... 8 Top ............................... 8 Keys ..............................9 Lights ..............................10 TouchPad ............................11 Left side ............................. 11 Right side ............................
  • Page 6 Keyboard base I/O board ........................73 Keyboard base power connector cable .................... 75 Hinge assembly ..........................76 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ............77 Using Computer Setup ............................77 Starting Computer Setup ........................77 Navigating and selecting in Computer Setup ...................
  • Page 7 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........84 7 Specifications ............................. 85 8 Backup and recovery ............................ 87 Backing up your information ..........................87 Performing a system recovery ..........................87 Using the Windows recovery tools ....................87 Using f11 recovery tools ........................
  • Page 8 viii...

  • Page 9: Product Description

    Tablet: HP Pro x2 612 G1 Keyboard base: HP Pro x2 612 G1 Power Keyboard Tablet and keyboard base: HP Pro x2 612 G1 with Power Keyboard Tablet and travel keyboard: HP Pro x2 612 G1 with Travel Keyboard Processor ●...
  • Page 10 Integrated wireless wide area network (WWAN) options by way of wireless module (select models only) Two built-in WWAN antennas Support for the following WWAN modules: ● HP hs3110 HSPA+ Mobile Broadband Module ● HP lt4112 LTE/HPSA+ Mobile Broadband Module ● HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module...
  • Page 11 65-W HP Smart travel adapter (non-PFC, 4.5-mm) ● 45-W HP Smart adapter (RC, non-PFC, 4.5-mm) ● 45-W HP Smart adapter (RC, non-PFC, 4.5-mm, 2-prong) Operating system Preinstalled: ● Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit image ●...
  • Page 12 Category Description ● Microsoft Windows 7 Professional 64-bit (available with any Windows 7 Professional or Windows 8.1 Professional downgrade localization except in the People's Republic of China and Asia) Certified: Microsoft WHQL Web-only support: ● Microsoft Windows 8.1 Enterprise 64-bit ●...

  • Page 13: Display Overview

    For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment.

  • Page 14: Tablet Edge Components

    For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Camera flash Provides light for rear webcam photos.
  • Page 15 Item Component Description ● To decrease speaker volume, press the – edge of the button. Power switch ● When the computer is off, slide the switch to turn on the tablet. ● When the computer is on, slide the switch to turn off the computer.

  • Page 16: Keyboard Base

    Item Component Description reaches a critical battery level, the battery light begins blinking rapidly. ● Off: The battery is fully charged. (16) Power connector Connects an AC adapter. (17) Smart card reader Supports optional smart cards. Keyboard base Item Component Description Alignment posts (2) Align and attach the tablet to the keyboard base.

  • Page 17: Keys

    Keys Item Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Windows key Returns you to the Start screen from an open app or the Windows desktop.

  • Page 18: Lights

    Lights Item Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. ● Mute light Amber: Computer sound is off. ●...

  • Page 19: Touchpad

    TouchPad Item Component Description TouchPad on/off button Turns the TouchPad on and off. TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 20: Right Side

    Item Component Description ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: The battery is fully charged. DisplayPort Connects an optional digital display device, such as a high- performance monitor or projector.

  • Page 21: Rear

    Rear Item Component Description RJ-45 (network) jack/lights Connects a network cable. ● Green (left): The network is connected. ● Amber (right): Activity is occurring on the network. External monitor port Connects an external VGA monitor or projector. Keyboard base...

  • Page 22: Illustrated Parts Catalog

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the serial number, product number, and model number The serial number and product number are located on the bottom of the tablet.

  • Page 23: Tablet Major Components

    Tablet major components Item Component Spare part number 12.5-in, LED, TouchScreen display panel assembly (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna) FHD display panel assembly equipped with a digitzer and WWAN antenna for use in 781426-001 North America...
  • Page 24 Item Component Spare part number HD display panel assembly equipped with a digitzer and WWAN antenna for use in 781421-001 North America HD display panel assembly equipped with a digitzer and WWAN antenna for worldwide 781422-001 HD display panel assembly equipped with WWAN antenna for use in North America 781424-001 HD display panel assembly equipped with WWAN antenna for worldwide use 781425-001...
  • Page 25 Item Component Spare part number Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor 766624-601 (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor 766624-501 (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system...
  • Page 26 Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo 717379-005 Adapter for use in all countries and regions except India (10) WWAN module: HP hs3110 HSPA+ Mobile Broadband Module 748599-005 HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-005 HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module...

  • Page 27: Keyboard Major Components

    Keyboard major components Item Component Spare part number Keyboard with backlight and pointing stick (includes backlight, keyboard, and pointing stick cables) For use in Belgium 766641-A41 For use in Brazil 766641-201 For use in Bulgaria 766641-261 For use in Canada 766641-DB1 For use in the Czech Republic and Slovakia 766641-FL1...
  • Page 28 Item Component Spare part number For use in Denmark 766641-081 For use in France 766641-051 For use in Germany 766641-041 For use in Greece 766641-151 For use in Hungary 766641-211 For use in Iceland 766641-DD1 For use in India 766641-D61 For use in Israel 766641-BB1 For use in Italy...
  • Page 29 Item Component Spare part number For use in Denmark 766640-081 For use in France 766640-051 For use in Germany 766640-041 For use in Greece 766640-151 For use in Hungary 766640-211 For use in Iceland 766640-DD1 For use in India 766640-D61 For use in Israel 766640-BB1 For use in Italy...

  • Page 30: Miscellaneous Parts

    Miscellaneous parts Component Spare part number AC adapter: 65-W HP Smart adapter for use in all countries and regions (EM, RC/V, 4.5-mm) 693710-001 65-W HP Smart adapter for use in all countries and regions (EM, non-PFC, 4.5-mm) 714657-001 65-W HP Smart adapter for use in all countries and regions (non-PFC, 4.5-mm) 693711-001 65-W HP Smart travel adapter for use in all countries and regions (non-PFC, 4.5-mm)
  • Page 31 Component Spare part number For use in Australia 755530-011 For use in Brazil 755530-202 For use in Denmark 755530-081 For use in Europe 755530-021 For use in India 755530-D61 For use in Israel 755530-BB1 For use in Italy 755530-061 For use in Japan 755530-291 For use in North America 755530-001...
  • Page 32 Component Spare part number For use in Belgium 784194-A41 For use in Brazil 784194-201 For use in Bulgaria 784194-261 For use in the Czech Republic and Slovakia 784194-FL1 For use in Denmark 784194-081 For use in France 784194-051 For use in Germany 784194-041 For use in Greece 784194-151...

  • Page 33: Sequential Part Number Listing

    HP essential top load carrying case 679923-001 HP essential backpack 693710-001 65-W HP Smart adapter for use in all countries and regions (EM, RC/V, 4.5-mm) 693711-001 65-W HP Smart adapter for use in all countries and regions (non-PFC, 4.5-mm) 693716-001 65-W HP Smart travel adapter for use in all countries and regions (non-PFC, 4.5-mm)
  • Page 34 747833-005 Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only in India 748021-005 HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module 748599-005 HP hs3110 HSPA+ Mobile Broadband Module 751416-005 Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 753078-005 Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter...
  • Page 35 Spare part number Description 766610-001 Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch) 766611-001 Back cover for use on tablet models equipped with a fingerprint reader 766612-001 Fingerprint reader board (includes bracket and cable) 766613-001 Button board (includes cable, power button, volume control buttons, and orientation switch) 766615-001 Bracket Kit (includes docking connector bracket and USB port bracket)
  • Page 36 Spare part number Description 766625-001 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and a non-Windows 8 operating system (includes replacement thermal material) 766625-501 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system...
  • Page 37 Spare part number Description 766640-031 Keyboard with pointing stick for use in the United Kingdom and Singapore (includes keyboard and pointing stick cables) 766640-041 Keyboard with pointing stick for use in Germany (includes keyboard and pointing stick cables) 766640-051 Keyboard with pointing stick for use in France (includes keyboard and pointing stick cables) 766640-061 Keyboard with pointing stick for use in Italy (includes keyboard and pointing stick cables) 766640-071...
  • Page 38 Spare part number Description 766641-001 Keyboard with backlight and pointing stick for use in the United States (includes backlight, keyboard, and pointing stick cables) 766641-031 Keyboard with backlight and pointing stick for use in the United Kingdom and Singapore (includes backlight, keyboard, and pointing stick cables) 766641-041 Keyboard with backlight and pointing stick for use in Germany (includes backlight, keyboard, and...
  • Page 39 Keyboard with backlight and pointing stick for use in Northwest Africa (includes backlight, keyboard, and pointing stick cables) 767076-001 HP RJ45–to-VGA adapter 773214-001 12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable,...
  • Page 40 Spare part number Description 781422-001 12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna) 781423-001 12.5-in, HD, LED, TouchScreen display panel assembly for worldwide use (includes the ambient light...
  • Page 41 Spare part number Description 784194-171 Travel keyboard for use in Saudi Arabia 784194-201 Travel keyboard for use in Brazil 784194-211 Travel keyboard for use in Hungary 784194-251 Travel keyboard for use in Russia 784194-261 Travel keyboard for use in Bulgaria 784194-271 Travel keyboard for use in Romania 784194-281...

  • Page 42: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 43: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
  • Page 44 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 45: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 46 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 47: Removal And Replacement Procedures

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for the tablet/keyboard, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. Tablet replacement procedures There are as many as 37 screws that must be removed, replaced, and/or loosened when servicing the tablet.
  • Page 48 Lift the back cover (3) slightly. Use a case utility tool (1) to separate the top edge of the back cover (2) from the display panel assembly. Separate the left (3) and right sides of the back cover from the display panel assembly. CAUTION: Do not completely separate the back cover from the display panel assembly in the next step.

  • Page 49: Fingerprint Reader Board

    Remove the back cover (4). Reverse this procedure to install the back cover. Fingerprint reader board Description Spare part number Fingerprint reader board (includes bracket and cable) 766612-001 Before removing the fingerprint reader board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 50: Button Board

    Remove the fingerprint reader board (3). Reverse this procedure to install the fingerprint reader board. Button board Description Spare part number Button board (includes cable, power button, volume control buttons, and orientation switch) 766613-001 Before removing the button board, follow these steps: Turn off the tablet.
  • Page 51 Remove the button board (2). NOTE: If it is necessary to replace the power button actuator (1), volume button actuator (2), or orientation switch actuator (3), replace the plastic actuators in the locations indicated in the following illustration. These actuators are included in the Plastics Kit, spare part number 773224-001. Reverse this procedure to install the button board.

  • Page 52: Tablet Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery.

  • Page 53: Solid-State Drive

    Remove the five Philllips PM2.4×4.6 screws (2) that secure the tablet battery to the display panel assembly. Remove the tablet battery (3). Reverse this procedure to install the tablet battery. Solid-state drive Description Spare part number 256-GB, M2, SATA-3, solid-state drive 766636-001 256-GB, M2, SATA-3, SED, OPAL2, solid-state drive 766637-001...
  • Page 54 Remove the solid-state drive: Remove the Phillips PM1.9×2.5 screw (1) that secures the solid-state drive to the system board. (The solid-state drive tilts up.) Remove the solid-state drive (2). Reverse this procedure to install the solid-state drive. Chapter 5 Removal and replacement procedures...

  • Page 55: Wlan Module

    WLAN module Description Spare part number Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter 753078-005 Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 751416-005 Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 710663-005 Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 756763-005...
  • Page 56 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 57: Wwan Module

    WWAN module Description Spare part number HP hs3110 HSPA+ Mobile Broadband Module 748599-005 HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-005 HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module 748021-005 Before removing the WWAN module, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 58 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.

  • Page 59: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes cable and double-sided adhesive) 766629-001 Before removing the RTC battery, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 60: Card Reader Board

    Before removing the fan, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. Disconnect all external devices from the tablet.
  • Page 61 Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. Disconnect all external devices from the tablet.

  • Page 62: System Board

    Remove the card reader board (2). Reverse this procedure to install the card reader board. System board Description Spare part number Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, 766626-601 dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, 766626-501 dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system...
  • Page 63 Description Spare part number Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, 766623-501 dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, 766623-001 dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB...
  • Page 64 ● RTC battery (see RTC battery on page ● Heat sink (see Heat sink on page Remove the system board: Release the ZIF connector (1) to which the tablet I/O board cable is attached, and then disconnect the tablet I/O board cable from the system board. Disconnect the display panel cable (2) from the system board.

  • Page 65: Heat Sink

    Remove the system board (3) by sliding it up and back at an angle. Reverse this procedure to install the system board. Heat sink Description Spare part number Heat sink (includes 4 captive screws [secured by C-clips] and replacement thermal material) 766619-001 Before removing the heat sink, follow these steps: Turn off the tablet.
  • Page 66 Remove the heat sink (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

  • Page 67: Tablet I/O Board

    Reverse this procedure to install the heat sink. Tablet I/O board Description Spare part number Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader, 773223-001 micro SIM slot, power connector, and USB port) Before removing the tablet I/O board, follow these steps: Turn off the tablet.
  • Page 68 Disconnect the power connector cable (5) from the tablet I/O board. Remove the eight Philllips PM1.5×5.5 screws (1) that secure the tablet I/O board and brackets to the tablet frame. Remove the docking connector bracket (2). Remove the USB port bracket (3). The docking connector bracket and USB port bracket are included in the Bracket Kit, spare part number 766615-001.

  • Page 69: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 766608-001 Before removing the power connector cable, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 70 Before removing the home button board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. Disconnect all external devices from the tablet.

  • Page 71: Speakers

    Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 766617-001 Before removing the speakers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 72: Keyboard Base Replacement Procedures

    Keyboard base replacement procedures There are as many as 58 screws that must be removed, replaced, and/or loosened when servicing the keyboard base. Make special note of each screw size and location during removal and replacement. Bottom cover Description Spare part number Bottom cover (includes 2 round rubber feet and one oblong rubber foot) 766602-001 Before disassembling the keyboard base, follow these steps:...

  • Page 73: Keyboard Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the keyboard, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery.
  • Page 74 Remove the keyboard battery (3). Reverse this procedure to install the keyboard battery. Chapter 5 Removal and replacement procedures...

  • Page 75: Keyboard Plate

    Keyboard plate Description Spare part number Keyboard plate 766605-001 Before removing the keyboard plate, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet.

  • Page 76: Touchpad Button Board

    Remove the keyboard plate (4). Reverse this procedure to install the keyboard plate. TouchPad button board Description Spare part number TouchPad button board (includes cable) 778712-001 Before removing the TouchPad button board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 77: Keyboard

    Release the ZIF connector (1) to which the TouchPad button board cable is attached, and then disconnect the TouchPad button board cable from the TouchPad. Remove the two Philllips PM1.9×2.4 screws (2) that secure the TouchPad button board to the top cover. Remove the TouchPad button board (3).
  • Page 78 For use in country or region Spare part number For use in country or region Spare part number For use in India 766641-D61 For use in Taiwan 766641-AB1 For use in Israel 766641-BB1 For use in Thailand 766641-281 For use in Italy 766641-061 For use in Turkey 766641-141...
  • Page 79 Remove the keyboard: Release the ZIF connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable from the docking board. Detach the keyboard cable (2) from the top cover. (The keyboard cable is attached to the top cover with double-sided adhesive.) CAUTION: Before carrying out the next step, make sure the keyboard cable will route cleanly through...

  • Page 80: Memory Card Reader Board

    Remove the keyboard (2) by sliding it up and back at an angle. Reverse this procedure to install the keyboard. Memory card reader board Description Spare part number Memory card reader board (includes 2 cables) 766606-001 Before removing the memory card reader board, follow these steps: Turn off the tablet.

  • Page 81: Keyboard Base I/O Board

    Remove the memory card reader board (4). Reverse this procedure to install the memory card reader board. Keyboard base I/O board Description Spare part number Keyboard base I/O board (includes 2 cables, audio-in/audio-out jack, DisplayPort, docking connector, 766607-001 power connector, and USB ports) Before removing the keyboard base I/O board, follow these steps: Turn off the tablet.
  • Page 82 Release the ZIF connector (4) to which the SD Card reader board cable is attached, and then disconnect the SD Card reader board cable from the keyboard base I/O board. Remove the five Philllips PM1.9×2.4 screws (1) that secure the keyboard base I/O board to the top cover.

  • Page 83: Keyboard Base Power Connector Cable

    Keyboard base power connector cable Description Spare part number Keyboard base power connector cable 766608-001 Before removing the keyboard base power connector cable, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 84: Hinge Assembly

    Hinge assembly Description Spare part number Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch) 766610-001 Before removing the hinge assembly, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 85: Computer Setup (Bios), Multiboot, And Hp Pc Hardware Diagnostics (Uefi)

    Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 86 – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

  • Page 87: Restoring Factory Settings In Computer Setup

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 88: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type support, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now.

  • Page 89: Choosing Multiboot Preferences

    NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the boot order. You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup. You can also press while the “Press the ESC key for Startup Menu”...

  • Page 90: Dynamically Choosing Boot Device With F9-Prompt

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 91 NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page Hard drive BIOS When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions.

  • Page 92: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version Go to http://hp.com/go/techcenter/pcdiags. Click the UEFI Download link, and then select Run.

  • Page 93: Specifications

    Specifications Metric U.S. Tablet dimensions Depth 20.95 cm 8.25 in Width 30.70 cm 12.09 in Height 1.28 cm 0.50 in Weight 1.01 kg 2.20 lbs Keyboard base dimensions Depth 23.95 cm 9.43 in Width 31.60 cm 12.44 in Height 1.00 cm 0.39 in Weight 0.84 kg...
  • Page 94 Metric U.S. Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Chapter 7 Specifications...

  • Page 95: Backup And Recovery

    For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 96: Using F11 Recovery Tools

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 97: Using Windows Operating System Media (Purchased Separately)

    For more information on these features, see Windows Help and Support. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup.

  • Page 98: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 99 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 100: 10 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 101: Index

    8, 12 removal 61 volume 6 docking port 7 spare part number 16, 27, 61 Windows 5 docking station, spare part number HP RJ45–to-VGA adapter, spare part 22, 25 number 22, 31 drives Cable Kit precautions 35 spare part number 31...
  • Page 102 power cord I/O bezel memory card reader 7, 12 set requirements 90 spare part numbers 16, 31, 33 memory card reader board spare part numbers 25, 26 I/O board removal 72 power requirements, product removal 59, 73 spare part number 21, 26, 72 description 3 spare part numbers 16, 21, 26, memory, product description 1...
  • Page 103 Speaker Kit, spare part number 16, WLAN module 27, 63 removal 47 speakers spare part numbers 18, 25, 26, location 5 removal 63 workstation guidelines 37 spare part number 16, 27, 63 WWAN antenna storage, product description 1 location 5 system board WWAN module removal 16, 54...

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