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Appendix C
Troubleshooting
The answering
system does
not respond
to remote
commands.
Common cure
for electronic
equipment.
• Make sure your remote access code is correct (page 38).
• Make sure you are calling from a touch-tone telephone.
When dialing a number, you should hear tones. If you
hear clicks, then it is not a touch-tone telephone and
cannot activate the answering system.
• The answering system may not detect the remote
access code when your announcement is playing. Wait
until the announcement is over before entering the
code.
• There may be interference on the telephone line you are
using. Press the dial pad keys firmly when dialing.
• If the telephone is not responding normally, try putting
the cordless handset in the telephone base. If it does
not seem to respond, try the following (in the order
listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the
telephone base.
4. Re-install the battery and place the cordless handset
into the telephone base .
5. Wait for the cordless handset to synchronize its
connection with the telephone base. Allow up to one
minute for this to take place.
48
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