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LX Series Direct Vent Gas Fireplace
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of pur-
chase: Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted five (5) years to the original owner, subject of proof
of purchase: Ceramic Fiber Logs.
BASIC WARRANTY
Vermont Castings Group warrants the components and materials in your gas appliance to be
free from manufacturing and material defects for a period of two years from date of installation.
After installation, if any of the components manufactured by Vermont Castings Group in the
appliance are found to be defective in materials or workmanship, Vermont Castings Group will,
at its option, replace or repair the defective components at no charge to the original owner. Ver-
mont Castings Group will also pay for reasonable labor costs incurred in replacing or repairing
such components for a period of two years from date of installation. Any products presented
for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified in-
staller in accordance with the installation instructions. The Limited Lifetime Warranty will also
be void if the appliance is not operated and maintained according to the operating instructions
supplied with the appliance, and does not extend to (1) firebox/burner assembly damage by
accident, neglect, misuse, abuse, alterations, negligence of others, including the installation
thereof by unqualified installers, (2) the costs of removal, reinstallation or transportation of
defective parts on the appliance, or (3) incidental or consequential damage. All service work
must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of
merchantability of fitness for purpose and of all other obligations or liabilities. Vermont Castings
Group does not assume for it any other obligations or liabilities in connection with sale or use
of the appliance. It states that do not allow limitations on how long an implied warranty lasts,
or do not allow exclusion of indirect damage, those limitations of exclusions may not apply to
you. You may also have additional rights not covered in the Limited Lifetime Warranty.
Vermont Castings Group reserves the right to investigate any and all the claims against the
Limited Lifetime Warranty and decide upon method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and
the model/serial number of your Vermont Castings Group product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
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