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13
Symptom
Remedy
No sound from front height or front
Check that the front height or front wide speakers are set to LARGE or SMALL, and the
wide speakers.
surround speakers are not set to NO (see
When Speaker System is set to 7.2.2ch TMd/FW and SP: TMd ON is selected with the
OUT P. button, no sound will be output from the front wide speakers. Select SP: FW ON
or SP: TMd/FW ON (see
When Speaker System is set to 7.2.2ch TMd/FH and SP: TMd ON is selected with the
OUT P. button, no sound will be output from the front height speakers. Select SP: FH ON
or SP: TMd/FH ON (see
Check the speaker connections (see
When Speaker System is set to 7.2.2ch TMd/FW and Dolby Surround is selected,
audio is not output from the front wide speakers.
No sound from subwoofer.
Check that the subwoofer is connected properly, switched on and the volume turned up.
If your subwoofer has a sleep function, make sure it is switched off.
Make sure that the Subwoofer setting is YES or PLUS (see
The crossover frequency may be set too low; try setting it higher to match the characteris-
tics of your other speakers (see
If there is very little low frequency information in the source material, change your
speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS
(see
Speaker Setting
Check that the LFE channel is not set to OFF, or to a very quiet setting (see
Audio options
on
Check the speaker level settings (see
No sound from the speakers.
Check the AMP setting. Set it to ON when you want to output sound from all the speakers
(Setting the Audio options
No sound from one speaker.
Check the speaker connection (see
Check the speaker level settings (see
Check that the speaker hasn't been set to NO (see
The channel may not be recorded in the source. By using one of the advanced effect
listening modes, you may be able to create the missing channel (see
types of playback using the listening modes
Sound is produced from analog
Check that the input signal type is set to DIGITAL (see
components, but not from digital
65
).
ones (DVD, LD, CD, etc.).
Make sure that the digital input is assigned correctly for the input jack the component is
connected to (see
Check the digital output settings on the source component.
If the source component has a digital volume control, make sure this is not turned down.
No sound is output or a noise is out-
Check that your BD or DVD player is compatible with Dolby Digital/DTS discs.
put when Dolby Digital/DTS software
Check the digital output settings or the HDMI audio output settings of your BD or DVD
is played back.
player. Make sure that the DTS signal output is set to On.
If the source component has a digital volume control, make sure this is not turned down.
No sound when using the
If the HDMI input function is selected, sound is muted until exiting the HOME MENU.
HOME MENU.
Speaker Setting
on
page 103
).
Switching the speaker terminals
on
page 82
).
Switching the speaker terminals
on
page 82
).
Connecting the speakers
on
page 24
).
Speaker Setting
Speaker Setting
on
page 103
).
on
page 103
).
page 78
).
Channel Level
on
page 104
).
on
page 78
).
Connecting the speakers
on
page 24
).
Channel Level
on
page 104
).
Speaker Setting
on
page 103
Enjoying various
on
page 63
).
Choosing the input signal
The Input Setup menu
on
page 50
).
Other audio problems
Symptom
Speaker switching sound (clicking
sound) is heard from receiver during
playback.
Broadcast stations cannot be
selected automatically, or there is
considerable noise in radio broad-
casts.
on
page 103
).
Noise is output when scanning a
DTS CD.
Setting the
When playing a DTS format LD there
is audible noise on the soundtrack.
Can't record audio.
Subwoofer output is very low.
).
Everything seems to be set up cor-
rectly, but the playback sound is odd.
The Phase Control feature doesn't
seem to have an audible effect.
on
page
Full Band Phase Control cannot be
selected.
Noise or hum can be heard even
when there is no sound being input.
Can't select some Input functions
by the INPUT SELECTOR on the
front panel or the ALL button on the
remote control.
There seems to be a time lag
between the speakers and the output
of the subwoofer.
114
Remedy
Since ECO MODE 1 and ECO MODE 2 reduce the power consumption, the speakers
are switched in function of the number of input channels. Because of this, a speaker
switching sound (clicking sound) may be produced when the number of input channels
is switched. If this bothers you, switch to a different listening mode.
Depending on the listening mode, the front height (or front wide) and surround back
speakers may switch automatically in function of changes in the input audio. A speaker
switching sound (clicking sound) will be heard from the receiver at this time. If this sound
bothers you, we recommend to change the speaker terminal option (see
speaker terminals
on
page 82
).
Fully extend the FM wire antenna, adjust the position for best reception and secure to a
wall, etc.
Use an outdoor antenna for better reception (see
page 39
Adjust the position and direction of the AM antenna.
Noise may be caused by interference from other equipment, such as a fluorescent light,
motor, etc. Switch off or move the other equipment, or move the AM antenna.
This is not a malfunction of the receiver. The scan function of your player alters the digital
information, making it unreadable, resulting in noise being output. Lower the volume
when scanning.
Make sure that the input signal type is set to DIGITAL (see
page 65
).
You can only make a digital recording from a digital source, and an analog recording
from an analog source.
For digital sources, make sure that what you're recording isn't copy protected.
To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL
(see
Speaker Setting
on
page 103
).
The speakers may be out of phase. Check that the positive/negative speaker terminals on
the receiver are matched with the corresponding terminals on the speakers (see
necting the speakers
on
page 24
).
If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass
cutoff is set to the highest frequency setting. If there is a PHASE setting on your sub-
woofer, set it to 0º (or depending on the subwoofer, the setting where you think it has the
best overall effect on the sound).
Make sure the speaker distance setting is correct for all speakers (see
on
page 104
).
Perform Full Auto MCACC measurements (see
Automatically conducting optimum
sound tuning (Full Auto MCACC)
on
page 48
). Full Band Phase Control automatically
turns on once measurements are completed.
Check that personal computers or other digital components connected to the same
power source are not causing interference.
Check the Input Skip settings in the Input Setup menu (see
page 50
).
Check the HDMI Input assignment in the Input Setup menu then try OFF (see
Setup menu
on
page 50
).
See
Automatically conducting optimum sound tuning (Full Auto MCACC)
to set up your system again using MCACC (this will automatically compensate for a delay
in the subwoofer output).
FAQ
Switching the
).
Choosing the input signal
on
Con-
Speaker Distance
The Input Setup menu
on
The Input
on
page 48
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