Magellan Maestro 4040 User Manual page 88

MAGELLAN PRODUCTS EXTENDED WARRANTY TERMS AND CONDITIONS
This Extended Warranty is an agreement between Magellan Navigation, Inc., 471 EI Camino
Real, Santa Clara, CA 95050, which is the obligor and administrator, and you, the pur-
chaser. This document, together with the Magellan Navigation Magellan Products Limited
Warranty (ULimited Warranty") that accompanied the products when purchased, sets forth
the entire Extended Warranty and may not be modified except by written agreement by
Magellan.
HOW LONG IS COVERAGE? Coverage begins on the original product purchase date and
expires 3 years later. KEEP YOUR ORIGINAL RECEIPT AS PROOF OF DATE OF PUR-
CHASE. This Extended Warranty (2 years) is inclusive of the original Limited Warranty
period (1 year). THIS WARRANTY APPLIES ONLY TO THE ORIGINAL PURCHASER.
WHAT IS COVERED? This Extended Warranty covers products listed in the Extended War-
ranty Application, purchased as new, and manufactured for use in the United States (UCov-
ered Products"). We warrant Covered Products to be free of defects in material and
workmanship and that Covered Products will conform to our published specifications for the
product for the duration of the Extended Warranty.
Under this Extended Warranty we will maintain your Covered Product in good operating con-
dition, providing parts and labor at no charge. At our option, we will repair or replace the
defective Covered Product with a product of like kind or quality, which may be new or
reconditioned. The repaired or replaced Covered Product will be warranted for 90 days
from the date of return shipment, or for the balance of the Extended Warranty, whichever is
longer. If while under extended warranty, the Covered Product is not repairable and a
replacement product is not available, we will refund to you the Extended Warranty purchase
price and this contract will be terminated.
EXCLUSIONS The following are excluded from the Extended Warranty coverage:
(1)
peri-
odic maintenance and repair or replacement of parts due to normal wear and tear; (2) bat-
teries, peripherals, cables, cords, finishes, optional software, or accessories; (3) damage
caused by shipping, installation, unauthorized attachments or modification, misuse, abuse,
negligence, tampering, dropped product, collision with another object; loss of power or
improper use, including improper use of electrical/power supply; (4) damage caused by
disasters such as fire, flood, wind, and lightning; (5) Covered Products with removed or
altered serial numbers; (6) any damage due to accident, resulting from inaccurate satellite
transmissions. Inaccurate transmissions can occur due to changes in the position, health
or geometry of a satellite or modifications to the receiver that may be required due to any
change in the GPS used to obtain position, velocity and time information. (Note: GPS is
operated by the U.S. Government and GLONASS is the Global Navigation Satellite System
of the Russian Federation, which are so!ely responsible for the accuracy and maintenance
of their systems. Certain conditions can cause inaccuracies that could require modifications
to the receiver not covered by this Extended Warranty.). Opening, dismantling or repairing
of this product by anyone other than an authorized Magellan Navigation Service Center will
void this warranty.
This Extended Warranty does not cover any fees related to third party contacts or "no prob-
lem found" diagnosis. If your Covered Product experiences a defect or damage that is
excluded from coverage or if no covered defect or damage is found, you are responsible for
all repair costs.
IF YOUR PRODUCT NEEDS REPAIR To obtain serVice, call 888-550-7628. You will be
given a return authorization (RA) number. For faster service, please have your Extended
Warranty Card available when you place the call. Do not return the product to your retailer.
Your service representative wi II direct you to send your product to a designated service cen-
ter. Ship the Covered Product (postage pre-paid and insured) to the designated service cen-
ter. The name, address and phone number for returning the product to you must be
included. The RA number should be written legibly on the front of the box. We suggest
using a trackable shipping method such as UPS or FedEx when returning a Covered Product
for service.
We will return repaired or replaced Covered Product by ground shipping. While we try to
complete service as quickly as possible, we are not responsible for delays caused by factors
beyond our control, including but not limited to shipping delays or acts of God.
We are not responsible for software or data stored in the Covered Product returned for ser-
vice. Back up all software and your data before returning the Covered Product for repair.
DISCLAIMER OF CERTAIN LIABILITIES UNDER NO CIRCUMSTANCES WILL WE BE LIA-
BLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOST PROFITS, DAMAGES RESULTING FROM DELAY OR LOSS OF
USE, LOSS OF OR DAMAGES ARISING OUT OF BREACH OF THIS WARRANTY OR ANY
IMPLIED WARRANTY EVEN THOUGH CAUSED BY NEGLIGENCE OR OTHER FAULT OF
MAGELLAN NAVIGATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THIS EXTENDED WARRANTY IS NOT INTENDED TO CREATE ANY IMPLIED
WARRANTIES, WHICH MAY OR MAY NOT EXIST UNDER APPLICABLE LAW. ALL OTHER
EXPRESSED OR IMPLIED WARRANTIES, INCLUDING FITNESS FOR ANY PARTICULAR
PURPOSE OR MERCHANTABILITY, ARE HEREBY DISCLAIMED. Some national, state, or
local laws do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
CANCELLATION We may cancel this Extended Warranty for fraud, material misrepresenta-
tion, or unauthorized repair of Covered Products. Written notice of cancellation will be
mai led to you at your last known address not less than 60 days before cancellation is effec-
tive.
You can cancel this Extended Warranty at any time for any reason by mailing written notice
of cancellation. If this Extended Warranty is cancelled: (a) within 30 days of the effective
date of this Extended Warranty, you will receive a full refund of the price paid for the
Extended Warranty provided no service has been performed, or (b) more than 30 days after
the effective date of the Extended Warranty or after service has been performed, you wi II
receive a pro rata refund less the cost of any service received. Deliver cancellation request
along with your Extended Warranty Card to: Magellan Navigation, Attn: Extended Warranty
Customer Support, P.O. Box 869, San Dimas, CA 91773.
IMPORTANT CONSUMER INFORMATION This Extended Warranty is deemed a service con-
tract under federal law. Should repair parts become unavailable during the coverage period
of this Extended Warranty, we will be excused from performance and you will receive a
refund of the purchase price paid by you for the Extended Warranty less claims paid, if any.
In no event will we be liable for any damages as a result of the unavailability of repair parts.
Although we maintain a record of your Extended Warranty purchase on a computer retrieval
system, you must retain in your possession your validated Extended Warranty Card and all
original receipts to receive product replacements or exchanges.
THIS WARRANTY GIVES YOU SPECIFIC RIGHTS. YOU MAY HAVE OTHER RIGHTS AND
CERTAIN LIMITATIONS CONTAINED IN THIS WARRANTY MAY NOT APPLY TO YOU. The
laws of the State of California govern this Extended Warranty, without reference to its con-
flict of law provisions or the U.N. Convention on Contracts for the International Sale of
Goods.
SPECIAL STATE REQUIREMENTS The following terms apply only in the state indicated if
inconsistent with the terms above:
ARIZONA: You may cancel this service contract at anytime prior to the expiration date by
sending written notice to the Magellan Navigation, P.O. Box 869, San Dimas, CA 91773. You
will receive a pro-rata refund. No claims incurred or paid will be subtracted from this
refund.
CALIFORNIA: If you purchase your contract in California you may cancel this Extended
Warranty by providing written notice to Magellan Navigation. If your request for cancellation
is made more than 30 days after the date of receiving the Extended Warranty card, you will
receive a pro-rata refund of the Extended Warranty purchase price, less the cost of repairs
made (if any), and less an administrative fee of 100/0 of the Extended Warranty, price up to
$25.00.
CONNECTICUT: The expiration date of this Extended Warranty shall automatically be
extended by the duration that the product is in our custody while being repaired. In the
event of a dispute with Magellan Navigation, you may contact The State of Connecticut, Insur-
ance Department, P.O. Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The
written complaint must contain a description of the dispute, the purchase price of the prod-
uct, the cost of repair of the product and a copy of the Extended Warranty contract.
GEORGIA: Cancellation will comply with Section 33-24-44 of the Georgia Code.
KANSAS: This Extended Warranty is not an insurance policy.
MARYLAND: The expiration date of this Extended Warranty shall automatically be
extended by the duration that the product is in our custody while being repaired.
NEVADA: If you cancel this Extended Warranty, no deduction will be made from the refund
for the cost of any service received.
NORTH CAROLI NA: The purchase of an Extended Warranty is not required in order to pur-
chase or obtain financing for the product. You may cancel this Extended Warranty at any
time after purchase. You will receive a pro-rata refund of the Extended Warranty purchase
price less the cost of repairs made.
SOUTH CAROLI NA: To prevent any further damage, please refer to the owner's manual. If
you have any questions regarding this Extended Warranty, or a complaint against Magellan
Navigation, you may contact the South Carolina Department of Insurance, P.O. Box
100105, Columbia, SC 29202-3105, (803) 737-6180, (800) 768-3467.
TENNESSEE: The expiration date of this Extended Warranty shall automatically be
extended by the duration that the product is in our custody while being repaired.
TEXAS: If you have a complaint against Magellan Navigation, you may contact the Texas
Department of Licensing & Regulation, 920 Colorado, P.O. Box 12157, Austin, Texas
78711, (800) 803-9202.
UTAH: The Utah Property and Casualty Guarantee Association does not guarantee coverage
afforded under this Extended Warranty.
WISCONSIN: THIS EXTENDED WARRANTY IS ONLY SUBJECT TO LIMITED REGULATION
BY THE WISCONSIN OFFICE OF THE COMMISSIONER OF INSURANCE. This Extended
Warranty shall not be canceled due to unauthorized repair of the covered equipment. If you
cancel this Extended Warranty, no deduction shall be made from the refund for the cost of
any service received.
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