Troubleshooting Tips - GE 10 Series Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Refrigerator does not
operate
Vibration or rattling
(slight vibration
is normal)
Motor operates for
long periods or cycles
on and off frequently.
Fresh food compartment
too warm
Fresh food compartment
too cold
Frost or ice crystals
on frozen food
(frost within package
is normal)
Slow ice cube freezing
Possible Causes
Temperature control set to OFF .
Refrigerator is unplugged.
The fuse is blown/circuit
breaker is tripped.
Refrigerator is in defrost cycle. •Wait about 30 minutes for the defrost cycle to end.
Leveling legs need adjustment.
Floor is weak.
Floor is uneven.
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature controls
set improperly.
Temperature control not set
cold enough.
Warm weather or frequent
door openings.
Door left open.
Air discharge outlets obstructed
by large items.
Temperature control set
too cold.
Door left open.
Too frequent or too long
door openings.
Temperature control not set
cold enough.
Door left open.
What To Do
• Set the control to a temperature setting.
• Push the plug completely into the outlet.
•Replace fuse or reset the breaker.
•See Leveling Legs.
•Install on a floor strong enough to support the
refrigerator fully loaded.
•Leveling legs need adjusting. See Leveling Legs.
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• Door not closing. Make sure refrigerator is
tilted properly. See Leveling Legs.
• This is normal.
• See About the controls.
• See About the controls.
• Set the temperature control one step colder.
See About the controls.
•Check to see if package is holding door open.
•Rearrange items so outlets are not obstructed.
• Set the temperature control one step warmer.
See About the controls.
• Check to see if package is holding door open.
• See About the controls.
• Check to see if package is holding door open.
GEAppliances.com
11