AT&T E1112B User Manual page 51

Appendix
Troubleshooting
I cannot dial out. • First, try all the above suggestions.
LOW BATTERY
is displayed on
screen.
The battery does
not charge in the
handset or the
handset battery
does not accept
charge.
• Make sure there is a dial tone before dialing. It is normal if
the cordless handset takes a second or two to synchronize
with the telephone before producing a dial tone. Wait an
extra second before dialing.
• Check that all the telephones connected to the same
telephone line are hung up.
• Makes sure the telephone is set to the correct dial mode
(pulse dial or tone dial) for the service in your area. Refer
to the Handset settings section of this user's manual (page
18) to set the dial mode.
• If the other telephones in your home are having the same
problem, the problem is in the wiring or local service.
Contact your local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television,
radio, or other appliances may cause the telephone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before dialing,
or dialing from another room in your home with less back-
ground noise.
• Place the handset in the base or charger for recharging.
• Remove and re-install the battery and use it normally until
fully discharged, then recharge the handset on the tele-
phone base or charger for 16 hours.
• If the above measures do not correct the problem, the bat-
tery may need to be replaced.
• Make sure the handset is placed in the telephone base or
charger correctly. The CHARGE light on the telephone base
or charger should be on.
• If the cordless handset is in the charger or in the telephone
base but the CHARGE light is not on, refer to The CHARGE
light is off in this section (page 49).
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