Sending In Your Console For Repair - Sony Playstation 2 Repair Manual

If you decide to send in your console for repair to our approved repair facility you will receive a $10.00
discount from their standard $49.95 flat rate labor fee. Your rate will be $39.95 plus parts.
Please feel free to call them if you have questions at 888-662-5827. Tell Mark that Powerful Guides sent you.
Please email us at cs@powerfulguides.com
If you are not at all interested in repairing your system
yourself feel free to send it to us and we will repair it
for you. Our flat rate repair service is $39.95 plus
$10.00 shipping and handling. If you are interested in
this service feel free to fill out this form and print it
out on your printer. Once you have done so go ahead
and ship your PS-2 to us along with this info page.
Also include the symptoms you are experiencing.
This part is very important as the technicians can do a
much better job knowing exactaly what's happening.
The first step in the repair process is to fill out and print the form below. Your next step is to read and
form at the bottom. If you do not sign your form we will not proceed with any service once we receive your
gaming system. Your next step is to round up an appropriate shipping box for your game system to be packed
up in for it's long journey to Salt Lake City, Utah. The most important thing is to make sure the box is large
enough to accommodate for the required packing material to protect it from damage. Please
game system and repair
to us. From there wrap up the system and again do not forget the signed Repair Form. Please include a
Personal Check/Money Order or Credit Card info for payment. Please send your boxed up unit to the address
below.

SENDING IN YOUR CONSOLE FOR REPAIR

form, cables and cords just cost you more due to the added weight so don't ship them
2358 South Redwood Road
West Valley City, UT 84119
Fill out the form below and send it in with your console.
if you have any problems.
Our tech service takes 72 hours from the day we
receive your PS-2 and return shipping usually takes
about 3-5 working days. Make sure to include all of
your shipping info along with return address,
"DAYTIME PHONE NUMBER" and billing info.
Include a check or money order in the amount of
$49.95 for the cost of the repair or we will contact you
for your Credit Card info. Please be sure to fill out all
fields listed below as this will expedite your repair
much quicker and also help our technicians do a better
job with your system repair.
Video Game Repair
801-908-7223
sign the
include only the
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