Troubleshooting; Power, System And Remote Control - Yamaha CX-A5100 Owner's Manual

Troubleshooting

Refer to the table below when the unit does not function properly.
If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the unit and power amplifier, disconnect the power cable, and contact the
nearest authorized Yamaha dealer or service center.
First, check the following:
a The power cables of the unit, power amplifier, TV and playback devices (such as BD/DVD players) are connected to AC
wall outlets securely.
b The unit, power amplifier, subwoofer, TV and playback devices (such as BD/DVD players) are turned on.
c The connectors of each cable are securely inserted in to jacks on each device.

Power, system and remote control

Problem
The power does not turn on.
The power does not turn off.
The unit enters standby mode automatically.
The unit is not reacting.
Cause
The protection circuitry has been activated three times
consecutively. When the unit is in this condition, the standby
indicator on the unit blinks if you try to turn on the power.
The internal microcomputer has frozen, due to an external electric
shock (such as lightning or excessive static electricity) or to a drop
in the power supply voltage.
The sleep timer worked.
The auto-standby function kicked in because the unit was not used
for the specified time.
The internal microcomputer is frozen, due to an external electric
shock (such as lightning or excessive static electricity) or to a drop
in the power supply voltage.
En
Remedy
As a safety precaution, capability to turn on the power is disabled. Contact your
nearest Yamaha dealer or service center to request repair.
Hold down MAIN ZONE z on the front panel for more than 10 seconds to
initialize and reboot the unit. (If the problem persists, disconnect the power cable
from the AC wall outlet and plug it again.)
Turn on the unit and start playback again.
To disable the auto-standby function, set "Auto Power Standby" in the "Setup"
menu to "Off" (p.142).
Hold down MAIN ZONE z on the front panel for more than 10 seconds to
initialize and reboot the unit. (If the problem persists, disconnect the power cable
from the AC wall outlet and plug it again.)
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