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Problem
The TV remote control doesn't work
Possible
Solution
• Check that the batteries are installed correctly.
• Check that the select switch is set to "TV".
• Be no more than 20 feet from the TV when using
the remote control.
The TV takes several seconds to respond
• Press ENTER after a command to avoid delays.
to channel commands
• Use the three digit number, i.e. 002 for channel 2.
• Try using the number keys to select the channel.
You can't access a channel
• Be sure the channel you want to view is in memory.
• Check that the TV is tuned to the correct input source
for that channel.
• Make sure the V-chip lock is off.
On-screen displays appear each time
• This is part of normal TV operation.
you change a function
You can't program the TV to turn on automatically
• The TV may be locked.
• Clock is not set.
There's no sound even when the volume is turned up
• Check to see if the MUTE button is on.
• The TV's "Listen to:" setting may be set to S.A.P.
• Check that "TV Speakers" setting is ON.
You forget your parent lock passcode
• See "Bypassing the Parent Lock, Appendix 3".
Antenna-B doesn't appear asa PIP source
• Antenna B cannot be a PIP source when Antenna A is
the main picture.
The sound doesn't match the screen picture
• The TV's "Listen to:" setting may be set to S.A.P.
Change in Audio Video Memory Settings.
There is a large black or gray rectangle on the screen
• The TV has been set to "text" mode, but there is no
text information being broadcast. Turn Off in the
CAPTION menu (page 41).
• You cannot see a picture when you play a VCR tape
If you connected your VCR with AN cables, use the INPUT
button to select the Input source (Input 1,2,or 3) that the
VCR is connected to.
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